Front of property

Reviews of Citrus Motel

3.5 out of 5
Citrus Motel
71-73 Jondaryan Avenue, Griffith, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 109 out of 315 reviews" "
Rating 8 - Good. 136 out of 315 reviews" "
Rating 6 - Okay. 35 out of 315 reviews" "
Rating 4 - Poor. 22 out of 315 reviews" "
Rating 2 - Terrible. 13 out of 315 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

fetuusiliva

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and the people were nice
Stayed 1 night in Mar 2024

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to where I needed to be the next morning
Stayed 1 night in Jan 2024

6/10 Okay

Leanne

Travelled with partner
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Philip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a motel, next to Aldi, 24 hour Car wash, fast food outlets, cinema, major retail block, easy to find and leave with major roads Our or through the city!
Stayed 1 night in Nov 2023

6/10 Okay

Max

Stayed 2 nights in Nov 2023

6/10 Okay

Jeremy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived on a 40degree day and the Pool wasn’t cleaned or ready for use, apparently it might be done next week…. Hardly any cutlery or crockery in cupboards. In a family room only 2 knives and forks and 1 spoon. Dish clothes provided were filthy.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dion

Stayed 1 night in Nov 2023

4/10 Poor

Stacey

Disliked: Staff & service, property conditions & facilities
We had to change rooms early in the night because the air condtioner wasn't working and the toilet wouldn't flush. In our first room, I found an empty milk bottle under the bed, dust under the toaster and the rubbish bin lid in the bathroom hadn't been wiped down. There was also dirty cutlery. The pool was disgusting. Asked the property manager and he said it was broken. The overall appearance of the property was dirty in appearance. I would not stay here again. Very disappointed. My recommendation to anyone is to find alternative accommodation instead of staying at the Citrus Motel.

8/10 Good

Tilak

Liked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Javid

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Stayed 1 night in Oct 2023

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Griffith is great!
We had a four night stay here. The room was spacious. The bed was comfortable. The motel was convenient to the Main Street and attractions we were seeing during our visit.
Yarran Winery
Pioneer Park vintage car display
Pioneer Park
Vintage car display
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location and comfortable.
Stayed 3 nights in Sep 2023

6/10 Okay

sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
could do with a freshen up. chipped furniture.etc given wrong keys for wrong room someone already in there.had to ask for towels toileteries etc and on arrival a duck greeted us in the green pool
Stayed 1 night in Sep 2023

10/10 Excellent

M sadiq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Dion

Disliked: Property conditions & facilities
Having room 1 was on the highway, the noise died off eventually but the bed mattress needs replacing and a couple of dollars for decent pillows would be great
Stayed 1 night in Sep 2023

6/10 Okay

Julie

I notified the motel I would be there at 9pm , the key was left under the door mat . I was looking forward to a cuppa after a long day travelling , no milk in the fridge.
Stayed 1 night in Sep 2023

8/10 Good

Edna

Liked: Cleanliness
Very reasonable price, quiet, comfortable, simple.
Stayed 1 night in Aug 2023

8/10 Good

Kiesha

Liked: Amenities
It was a good stay
Stayed 1 night in Aug 2023

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Convenient
Stayed 1 night in Aug 2023

6/10 Okay

Dianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet dirty, shower had some kind of small paoer on the floor and the couch was dirty under the cushions i took pictures. Ordered breakfast but the kitchen staff dont work on weekends. Staff could not understand.
Stayed 1 night in Aug 2023

2/10 Terrible

chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
main light flickered--no light bulb in the one only bedside light---very little cutlery or crockery---cobwebs on ceiling---filthy carpet---quite a few TV channels missing
Stayed 1 night in Aug 2023

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn't stay here again
Stayed 1 night in Jul 2023

6/10 Okay

Murray

Disliked: Cleanliness, property conditions & facilities
It wasnt the cleanest n lights kept flickering every 10-15 minutes
Stayed 2 nights in Jul 2023

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean property , friendly and helpful staff. Room is getting older , shower door almost falling off. But overall it was nice and the price was good .
Stayed 1 night in Jul 2023

8/10 Good

Murray

Great for overnight stay
Stayed 1 night in Jul 2023

8/10 Good

Mary

Great spot to stay for a night or two when last minute needing accommodation. Has everything you need. Close to lots of shops and food outlets.
Stayed 1 night in Jun 2023

10/10 Excellent

Anu

Stayed 3 nights in Jul 2023

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities
Very old with very poor maintenance to room. Air-conditioning old and noisy.
Stayed 1 night in Jun 2023

8/10 Good

Mary

Stayed 1 night in Jun 2023

4/10 Poor

CJAE

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very noisy and below average. The room was okay but older. Aircon/ heater was so very noisy. Not impressed at all. Lucky it was only for one night stay. Could not stay there if it was longer.

6/10 Okay

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in May 2023

8/10 Good

Nicole

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Need better parking, all utes and 4wds who couldn't park straight which left me no room to park my 4wd. Staff told me to park on the street which left my car to be damaged overnight.
Stayed 2 nights in May 2023

2/10 Terrible

arthur

Disliked: Staff & service, amenities, property conditions & facilities
When I arrived at the motel after a 400km drive my booking had not been registered at the Citrus motel and there were no rooms left there so had to go and find alternate accommodation at another more expensive motel. Not impressed wih your service.
Stayed 2 nights in Mar 2023

10/10 Excellent

sam

Liked: Staff & service, amenities, property conditions & facilities
The staff were so good friendly and rooms were so clean
Stayed 1 night in Mar 2023

10/10 Excellent

Maryanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great location and price, friendly staff. Could have done with some milk in the fridge.
Stayed 1 night in Feb 2023

2/10 Terrible

Des

Tried to cancel. Could not get any sense from your autobot. Paid for room I didn't use. Don't respond to this reply. I may it further.

6/10 Okay

Ian

Disliked: Amenities, property conditions & facilities
Although cheap it was not worth the money. Just not very nice in any area.

6/10 Okay

Marc

Liked: Cleanliness, staff & service, amenities
Place was ok.

8/10 Good

Aaron

Stayed 1 night in Nov 2022

10/10 Excellent

Stephen

Stayed 1 night in Nov 2022

8/10 Good

SUNDEEP

8/10 Good

JANET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a enjoyable stay close to a Club
Stayed 1 night in Oct 2022

8/10 Good

Terrence Joseph, Darlinghurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value motel close to the shops
Stayed 4 nights in Oct 2022

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Being honest overall it was disappointing
Very average, furniture is 'tired'. Morning shower water was luke-warm with not even a bar of soap in the bathroom.
Stayed 1 night in Oct 2022

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Central to main part of town.
Stayed 2 nights in Sep 2022

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service
Clean & staff great. Good value. Light in bathroom didn't work (not a problem for us) but they already had someone coming to check it.
Stayed 1 night in Oct 2022

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I will never go back to this motel. I had to repair the loose bathroom tap, the hand-towel rail was hanging by a thread, the remote didn't work, the mattress was lumpy, the ceiling lights kept flickering (the manager said "That'll be an electrical problem", I replied "No kidding") the entry to the bathroom had a trip hazard, mould on the ceiling, wifi wouldn't connect, exhaust fan didn't work, the kettle had flaking rust in it (the manager said "This isn't a 5 star motel", I was without speech). I couldn't get the early time slot for breakfast and conceded to a later time, then was woken an hour earlier to be served the breakfast (because the manager woke early) which didn't even have the food I asked for (wrong bread and no sausages) but left me $3 refund in an attempt to appease me. Worst service I've ever had in any accommodation I ever stayed in. Manager acted like a cheery fool thinking everything is fine like it is. I highly do not recommend this motel.
Stayed 1 night in Sep 2022