Terrace/patio

Reviews of Hampton Inn Kinston

2.5 out of 5
Hampton Inn Kinston
1382 Hwy 258 S, Kinston, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 229 out of 505 reviews" "
Rating 8 - Good. 170 out of 505 reviews" "
Rating 6 - Okay. 52 out of 505 reviews" "
Rating 4 - Poor. 31 out of 505 reviews" "
Rating 2 - Terrible. 23 out of 505 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is old but clean. Front office staff always kind and professional.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kientae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Bianca

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So unfortunate that it’s not much hotel options to choose from in the area. So you’re basically obligated to choose one from the poor list. The staff were great, the room its self was disappointing. The trash cans were so dirty once we took our own trash bags out of the trash cans. The room itself looks like it hasn’t been dusted in a very long time. Hair in the sink and around coffee machine. Toilet was loose, tub peeling and dirty. Used tissue left in the closet. The pool area looked horrible. The scenery from the pool was awful. One of the elevators would get stuck, ice machine didn’t work.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Easy access to the room and close to downtown Kinston. Improvement: the floor had not been vacuumed well, and there was dust on the tv stand.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very attentive to my family needs during my father’s 88 birthday celebration!! She was AWESOME!!
Stayed 1 night in Jan 2024

4/10 Poor

Marion

Travelled with family, Business traveller
Liked: Staff & service
Waiting to talk to a manager. Haven’t got back to me yet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mandy, Newton

Stayed 1 night in Jan 2024

4/10 Poor

Ola

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok
The staff was friendly, but the room had crumbs on the floor.
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Constance

Stayed 1 night in Dec 2023

4/10 Poor

Lydia

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Grady Bailey,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a new hotel but it was GREAT!!!!! It felt clean and safe.
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay at the Hampton!! Clean, great staff and noon check out!!
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely polite, efficient and helpful. There was a dangerous tropical storm during my stay and the staff went out of their way to make sure guests were comfortable and had what we needed. Breakfast was excellent.
Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Travelled with partner
Stayed 2 days Was kinda expecting clean towels on 2 day but none showed up
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean room except for hair in bath tub
Stayed 3 nights in Sep 2023

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MikeB
Love staying at this hotel. Very clean rooms, excellent breakfast too.
Stayed 1 night in Sep 2023

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smell like mildew. Sticky floors, dirty mirrors. Just horrible
Stayed 2 nights in Sep 2023

4/10 Poor

Shaun

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Refrigerator had 5 inches of ice build up. Refrigerator had mold at the bottom of the shelf on the door. No USB connections to charge phone. Could smell the chlorine from the pool which means it had to much chlorine. Breakfast was ok. We were there 4 nights visiting family. We will try the other hotel next time.
Stayed 2 nights in Aug 2023

8/10 Good

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Stayed 1 night in Aug 2023

6/10 Okay

Sharmayne

Travelled with family
Liked: Staff & service
The staff provided good customer service. They were nice.
Stayed 1 night in Aug 2023

6/10 Okay

Ibrahim

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
This facility has great potential, but it looks like they have become complacent and relying on their previous reputation which could collapse if care is not taken. Cleanliness was not taken seriously during my stay. Despite telling some of the staff about it, it was either not done or not properly done. We met visibly dirty furniture and dirty microwave when we checked in and they remained so till we checked out.
Stayed 3 nights in Jul 2023

10/10 Excellent

Felicia

Travelled with group
Liked: Amenities
It’s very quiet and the environment is very clean. The room is very clean.
Stayed 3 nights in Jul 2023

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay!
we needed a room just for a night. Fast check in friendly front desk service and friendly cleaning staff!
Stayed 1 night in Jul 2023

2/10 Terrible

Curtis

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool doesn't work as advertised
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Area not the best but nice to have something of quality there
Stayed 1 night in Jul 2023

4/10 Poor

Wayne

Stayed 3 nights in Jun 2023

2/10 Terrible

Catherine

Stayed 1 night in Jun 2023

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast food was not good.
Stayed 2 nights in Jun 2023

2/10 Terrible

Sunil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Ralph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
everything was just right for us.
Stayed 1 night in May 2023

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Tina

Stayed 3 nights in May 2023

2/10 Terrible

Jennifer, Edenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did not have our reservation
Stayed 1 night in Apr 2023

2/10 Terrible

Guy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were several large events. The hotel was “fully” booked which explains why the rate was ridiculously high. It is what it is in that regard - supply and demand … but as an honors member for over 10 years it’s unacceptable to tell me I can’t get an extra blanket due to occupancy
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
So.So
Nice reno but corners cut. Doors are flimsy and falling apart and the toilet was loose from the floor. Breakfast was sub-par.
Stayed 1 night in Mar 2023

4/10 Poor

Marcy

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Door key system broken and only person can take you to the room which was the receptionist with 4 people in line with credit card issues. Had to wait for so long before I was able u to get to my room
Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast
The room was clean and comfortable. Best thing was the hot breakfast, really delicious and big variety. We would stay again.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed that we did not get top floor as requested, or the back of the building this time, so the room was noisy. Breakfast was great.
Stayed 1 night in Jan 2023

8/10 Good

Keone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities