Seasonal outdoor pool

Reviews of Express Inn & Suites

2.5 out of 5
Express Inn & Suites
1215 East Interstate 30, Greenville, TX

Reviews

6.0
Rating 10 - Excellent. 79 out of 393 reviews" "
Rating 8 - Good. 83 out of 393 reviews" "
Rating 6 - Okay. 75 out of 393 reviews" "
Rating 4 - Poor. 64 out of 393 reviews" "
Rating 2 - Terrible. 92 out of 393 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Douglas

Limited breakfast
Stayed 1 night in Feb 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was disgusting. Couldn’t even shower because the bathroom was full of black mold. It was raunchy as hell, and was greeted in the parking lot as soon as I got there by a crackhead trying to sell me a 40$ bottle of whiskey for 50$! The sheets smelled like mildew. It was totally gross. Do not stay here!
Stayed 1 night in Feb 2024

2/10 Terrible

Michelle

Disliked: Staff & service
TV didn’t work and front desk refused to repair or offer different room.
Stayed 1 night in Jan 2024

10/10 Excellent

Aliea, Greenville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Owners and StAff! This place has really turned around!
Stayed 1 night in Jan 2024
Response from jk on 15 Jan 2024
Thank you so much ! come back and see us whenever you are back in town!

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was on the first floor. When i walked in i was hit by this mysterious smell in the room. I wasn't sure if it was a septic smell coming from the bathroom or a dead animal smell emanating from the ceiling. I was absolutely tired so it was with relief that my exhaustion overcame the smell and i slept great. The bed was comfortable.
Stayed 1 night in Dec 2023

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vagrant hanging around in the parking lot panhandling customers as they come in the parking lot. The rooms were filthy nasty the service there. Unbelievable.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
In general everything was good, only the smell of the room that clearly was cigarette combined with humidity and the “continental breakfast” was only cereal but I guess that’s fine if you just stay for a few days
Stayed 7 nights in Nov 2023

2/10 Terrible

Andres

Disliked: Property conditions & facilities
Carpet in the room was dirty, smelled like dog and piss.
Stayed 1 night in Oct 2023

8/10 Good

Audrey

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly staff and clean room with excellent shower pressure.
Stayed 1 night in Sep 2023

2/10 Terrible

Tonya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love morning breakfast
Stayed 1 night in Sep 2023

4/10 Poor

Dayson

Stayed 1 night in Sep 2023

4/10 Poor

joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
people walking around during night desk people give me a room that was already occupied
Stayed 1 night in Aug 2023

10/10 Excellent

Heather

Stayed 1 night in Jul 2023

2/10 Terrible

Gilbert B., Prospect

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff did their best. 1st room, 2nd floor: A/C was off, TV no signal, bugs in the room and hallway. The staff did check on a 2nd room, on the 1st floor, turned on the A/C. Bugs in the room and hallway, this TV did work, but the place smelled. We called Expedia, got a different hotel, and left.
Stayed 1 night in Jul 2023

2/10 Terrible

Jimmy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I saw people outside with guns and drugs the entire time I was there
Stayed 3 nights in Jul 2023

2/10 Terrible

Brett

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool area, walking distance to McDonald's and convenience store
Stayed 1 night in Jul 2023

6/10 Okay

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Cheapest place in town and you get what you pay for
Stayed 1 night in Jul 2023

8/10 Good

michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Cesar

Stayed 2 nights in Jun 2023

10/10 Excellent

Olugbenga

Stayed 2 nights in Jun 2023

8/10 Good

Timothy, Brampton

Stayed 4 nights in Jun 2023

6/10 Okay

Oluwatoyin

Travelled with family and small children, Business traveller
Liked: Staff & service
The property looked clean however there were cockroaches crawling on the walls in the room and the hall way. Also there were quite a number of people hanging around the premises and by the vending machine at one of the entrances. They had some luggage with them. They didn’t look like occupants of the hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Heidi

Stayed 1 night in Jun 2023

8/10 Good

Margaret

Stayed 3 nights in Jun 2023

2/10 Terrible

John

Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick, overnight stay. Good for a place to crash for the night and light breakfast in the morning.
Stayed 1 night in Jun 2023

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, property conditions & facilities
Had a pizza delivered to my room. Set the pizza down on the desk while I ate the first piece. When I went back for a second piece the roaches had already found it. I would’ve asked for a refund and left but it was already 11:00 pm after a 12 hr drive so I went to bed feeling ripped off and praying I didn’t wake up with roaches on me.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend.
When checking in, there was a shady looking character standing by the desk and never went away. The clerk transacted everything in front of him including saying the room in front of him and pointing to the map layout. I felt unsafe. I asked if he was waiting to check in and he said he lived there. No air conditioning in hallways and fridge not working and had a stench.
Stayed 1 night in Jun 2023

8/10 Good

theresa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Service was great , hotel was old needed attention. Sketchy people were running in and out . No swimming pool as advertised. Breakfast was skimpy . Most 9f the lights and plugs didn't work. Someone was smoking pot close by
Stayed 3 nights in May 2023

6/10 Okay

Dwayne

Stayed 2 nights in May 2023

8/10 Good

Kyle

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023

2/10 Terrible

Kimberly Carissa

Stayed 2 nights in May 2023

4/10 Poor

Connie

Liked: Staff & service
Disliked: Property conditions & facilities
Went in and got the key card and it wouldnt work. Went down stairs and the lady came up and couldn't get hers to work either, she tired sevwral doors finally got 1 opened. She said i could stay there or she would go get a key. That room had awater spot on the ceiling and paint peeling and it was brown. Was NOT staying in the nasty room. She came back and said she had a room and already tested the key and turned on the ac. I had a non smoking room and um allergic to smoke and all i could smell was smoke. Got no sleep at all!
Stayed 1 night in May 2023

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe
Book while on the road traveling to dallas. Got to property and evidently there is some club at same property, looked like a parking lot party with probably 50 people half dressed and acting wild. We couldn't even pull into parking lot, felt like an unsafe environment especially traveling with family and children. We left, tried to get a refund, but hotel wouldnt. We traveled 30 miles down highway got a safer room.
Stayed 1 night in May 2023

8/10 Good

Jennifer

Stayed 3 nights in May 2023

8/10 Good

Hank

Stayed 2 nights in May 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economic hotel and good to stay one night.
Stayed 1 night in May 2023

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great cheap place to stay if you like bugs!
Stayed 2 nights in Apr 2023

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service
👍
Stayed 1 night in Apr 2023

8/10 Good

Valerie

Stayed 1 night in Apr 2023

10/10 Excellent

Rudy

Stayed 1 night in Apr 2023

2/10 Terrible

Robin o

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was horendous couldnt get in my room the place reeked of marijana they people staying there looked drugged out was afraid too leave my vehicle unattended in parking lot even under a survailence camera room was dirty felt unsafe and the ac heat unit in room did not work
Stayed 1 night in Apr 2023

4/10 Poor

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed customer
I was very disappointed and disgusted with my stay. There was a cockroach, the hallway smelled like mildew and the bed had bed bugs.
Stayed 1 night in Apr 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2023