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Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
124 N Broadview St, Greenbrier, AR

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 108 reviews" "
Rating 8 - Good. 43 out of 108 reviews" "
Rating 6 - Okay. 16 out of 108 reviews" "
Rating 4 - Poor. 10 out of 108 reviews" "
Rating 2 - Terrible. 8 out of 108 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed this hotel to be in totality for the eclipse because it was the only hotel that wasn’t price gouging, but rather kept their prices fair. It’s Econo Lodge, so obviously it’s not luxurious, but it’s very clean and comfortable. It’s safe and conveniently located, and the family that runs it is super friendly!
Stayed 1 night in Apr 2024
Response from Devon on 14 Apr 2024
Thank you for taking the time to leave a review! We hope we satisfied you during your stay and we can’t wait to accommodate you again!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Like the quiet
Stayed 1 night in Feb 2024
Response from devon on 23 Mar 2024
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from devon on 23 Mar 2024
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from devon on 23 Mar 2024
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

10/10 Excellent

Charles

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a 1960’s motel whose beds have not be pulled out from the wall and cleaned since 1960. Dust is bad. Corners in bathroom had crud. No breakfast due to COVID that ended over a year ago. Bedspread appeared new. Sheets and linens appeared clean. Paid $80/night for a subpar room.
Stayed 3 nights in Oct 2023
Response from devon on 23 Mar 2024
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was great. Very friendly and accomodating..
Stayed 1 night in Aug 2023
Response from Devon on 25 Oct 2023
Thank you for leaving a review we are glad to hear you had a good stay with us! See you next time!

8/10 Good

Billie Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were clean and as you would expect for the price. The water pressure was great with plenty of hot water. Beds were a bit too firm but that's manageable. My only complaint is they did not have the complimentary breakfast as advertised. The sign stated it was due to covid in which most have resumed breakfast over a year ago.
Stayed 2 nights in Jul 2023
Response from devon on 23 Mar 2024
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

8/10 Good

Denise, Hot Springs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was easy to access, room was clean, and the area was quiet.
Stayed 2 nights in Jul 2023

4/10 Poor

Yury

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was really hot when we got there because The AC wasn’t on. The remote needed new batteries and when we went to ask for some they said to bring the remote to them we did and then they said that because there was a signal that they were fine so then my husband went and ask for some again and they finally gave them new ones.
Stayed 1 night in Jun 2023

2/10 Terrible

Gloria

Stayed 1 night in Jun 2023

10/10 Excellent

Janet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and reasonably priced. A little dated but we wanted to sleep, not admire the decore.
Stayed 1 night in Mar 2023
Response from devon on 7 May 2023
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean & the staff was friendly. They are under renovation and the fitness room was blocked. The breakfast area is being used for storage. I was disappointed that NO BREAKFAST options were available as we were traveling with our son. With that said, if a quiet & clean place to sleep is what you are looking for then this is a good option.
Stayed 1 night in Mar 2023
Response from Devon on 23 Mar 2023
Thank you, for taking the time to leave a review! We are pleased to hear the good remarks and we apologize for any inconvenience during your stay. Hopefully next time you visit we can accommodate you even better!

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Feb 2023
Response from Devon Patel on 2 Mar 2023
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

8/10 Good

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from DEVON PATEL on 13 Mar 2023
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

10/10 Excellent

Ginny, Urbana

Stayed 1 night in Dec 2022
Response from DEVON PATEL on 13 Mar 2023
Thank you for taking the time to leave a review! We hope you had a good stay and safe travels ahead!

8/10 Good

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Phone in room did not work. Alarm clock was not plugged in ready for use. A/C had to be set on 66 for it to cool room overnight.
Stayed 1 night in Oct 2022

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Older property at a good price. Only motel in Greenbrier. We’ve stayed there several times visiting family. Owner and wife very friendly and helpful. It’s an older property, but is quiet, always very clean, comfortable bed and the price is very good. We’ll continue to stay there when we come up to visit.
Stayed 1 night in Sep 2022
Response from gm on 10 Oct 2022
thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

LaDonna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from gm on 10 Oct 2022
thank you for taking time to leave a review..Hope you stay with us again...

4/10 Poor

Chris

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Waste of a hundred bucks, toilet leaked all night, plumbing made a horrible bumping sound every couple of hours, stay in Conway!
Stayed 1 night in Sep 2022

4/10 Poor

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from gm on 10 Oct 2022
thank you for taking time to leave a review..Hope you stay with us again...

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here. Ever!!
Terrible place!! They advertise hot breakfast and a nice pool. They have NO breakfast available and the pool has been drained for over a year (per staff member). Plus, the A/C was not working in my room and there were tiny bugs with wings crawling all over my bed!!!
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Its mediocre
Its not terrible, but its ran by indians who want to wheel and deal with you trying to claim better prices. No pool because they dont want to clean it. Didnt have the room i had secured on hotels.com. also lots of crackheads
Stayed 4 nights in Aug 2022

6/10 Okay

Vickie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The air was not on in our room & it took overnight for it to get cool. There were no amenities that I seen during my stay. The room was clean but with no air there was a terrible smell in the room.
Stayed 1 night in Jul 2022
Response from gm on 10 Oct 2022
thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

Dan

Stayed 1 night in Jul 2022
Response from gm on 10 Oct 2022
thank you for taking time to leave a review..Hope you stay with us again...

6/10 Okay

Trudy

Travelled with partner
Disliked: Amenities, property conditions & facilities
First, we request an interior room. Said they were painting( don’t think that was true). So why advertise those interior rooms if not available. TV was terrible. Security lock was gone. Dog next to us barking. Lights out over bathroom vanity. Installation laying on top of bathroom door. Must be new owners, place needs some work.
Stayed 1 night in Jun 2022
Response from gm on 10 Oct 2022
thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and looked like it had been updated recently.
Stayed 2 nights in Apr 2022
Response from ken on 5 May 2022
thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good but the could use better mattresses kind hard
Stayed 1 night in Apr 2022
Response from ken on 5 May 2022
thank you for taking time to leave a review..Hope you stay with us again...

6/10 Okay

Audrey

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The bathtub did not have a plug/stopper. The "continental breakfast", altho advertised on the website, did not exist. We learned that it has not been functional for months due to covid. Certainly there's been adequate time to update the website and alert customers when they are signing up for a room!
Stayed 1 night in Mar 2022
Response from ken on 5 May 2022
thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Belynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from gm on 10 Oct 2022
thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

Claire

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Decent, no frills
The bed was decent. Thankful there was a hotel option in Greenbrier. The room is in need of a good deep cleaning. The surfaces and sheets were clean, but there was a lot of visible dust in the corners of bathroom and top of bathroom door. Staff was very friendly and helpful.
Stayed 1 night in Dec 2021
Response from ken on 5 Jan 2022
thank you for taking time to leave a review..Hope you stay with us again...

4/10 Poor

Michael

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Old property and not kept up!
Stayed 1 night in Dec 2021
Response from ken on 5 Jan 2022
thank you for taking time to leave a review..Hope you stay with us again...

2/10 Terrible

Alexandra

Stayed 1 night in Nov 2021

2/10 Terrible

Kandy, Carrollton

Stayed 2 nights in Nov 2021

8/10 Good

Valene

Travelled with family
It was an ok stay
Stayed 2 nights in Oct 2021
Response from ken on 5 Jan 2022
thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from ken on 5 Jan 2022
thank you for taking time to leave a review..Hope you stay with us again...

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Future guests should be aware that there is no elevator. Because of COVID, there was no mingling in the lobby and no breakfast. I am grateful to the staff for finding something that I left in the room, taking it to the front desk, and allowing a nearby relative to pick it up for me.
Stayed 2 nights in Jun 2021
Response from ken on 5 Jan 2022
thank you for taking time to leave a review..Hope you stay with us again...

6/10 Okay

Verified traveller

Stayed 3 nights in May 2021
Response from ken on 3 Jun 2021
Thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Lawson S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
I've shared photos and videos on social media about the suite. Now I can't speak for the other rooms but the suite was amazing. The lobby is nice too, but you can't get to it from outside because the door is locked which is weird. The pool is closed and they look at you funny when you ask about it. The room was amazing and super super quiet. I could've thrown a rock and hit the highway yet we never heard a thing. We really enjoyed the peace.
Very cozy
Room is 12' x 30'!
Hot tub was amazing
Stayed 3 nights in May 2021
Response from ken on 5 Jan 2022
thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. The room and facility felt clean and well kempt. The only bummer was that they did not offer an alternative to breakfast since the lobby was closed.
Stayed 1 night in Apr 2021
Response from ken on 4 May 2021
Thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from ken on 19 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!!
It was awesome!!
Stayed 3 nights in Mar 2021
Response from ken on 8 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

4/10 Poor

Cindy M, Fayetteville, Ar

Liked: Cleanliness, amenities
There was a domestic incident with some guests and when I called the manager he said, “it was probably someone closing their trunk.” The room was very cold and the heat took a long time to heat the room because it was weak even on full power. There was no continental breakfast as advertised. I know it can’t be the same because of Covid but there were no prepackaged options.
Stayed 1 night in Jan 2021
Response from ken on 8 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas 2020
The staff here are very nice, the hotel is very clean and comfortable.
Stayed 13 nights in Dec 2020
Response from ken on 8 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

6/10 Okay

MC, Arkansas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was old and extremely firm. Very uncomfortable. Otherwise the room was clean and seemed to be recently updated.
Stayed 1 night in Dec 2020
Response from ken on 8 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

Suzan, Joplin, MO

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Clean. On-site guest laundry. Good tv. Free Wi-Fi. No complaints. Not luxurious, but if I find myself in this town again, I'd stay here again.
Stayed 1 night in Nov 2020
Response from ken on 8 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conway
Good clean rooms. Lobby was closed down so no breakfast and not a reduction in price. Will probably use different hotels after this. Conway was close and they had breakfast.
Stayed 3 nights in Oct 2020
Response from ken on 8 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and in good condition. The breakfast is not being served due to Covid-19 considerations. The mattress was too firm for my comfort, but the pillows were good. Overall a good value for the money.
Stayed 3 nights in Oct 2020
Response from ken on 8 Apr 2021
Thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020
Response from ken on 25 Oct 2020
Thank you for taking time to leave a review..Hope you stay with us again...

8/10 Good

Andrea

Travelled with family
Liked: Staff & service
The stay was ok. The beds aren’t to my comfort level. They were a little hard. The sheer curtains we ripped up. The shower had left over soap from previous people. So the shower wasn’t as clean as it should have been.
Stayed 2 nights in Oct 2020
Response from ken on 25 Oct 2020
Thank you for taking time to leave a review..Hope you stay with us again...

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Everything was great!
Stayed 1 night in Aug 2020
Response from ken on 25 Oct 2020
Thank you for taking time to leave a review..Hope you stay with us again...