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Rating 10 - Excellent. 426 out of 634 reviews" "
10 - Excellent
426
Rating 8 - Good. 158 out of 634 reviews" "
8 - Good
158
Rating 6 - Okay. 34 out of 634 reviews" "
6 - Okay
34
Rating 4 - Poor. 9 out of 634 reviews" "
4 - Poor
9
Rating 2 - Terrible. 7 out of 634 reviews" "
2 - Terrible
7
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Nicole
1 May 2024
Liked: Cleanliness
Nicole
Stayed 2 nights in Apr 2024
Response from Management of the hotel. on 2 May 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
En primer lugar, muchas gracias por dedicar parte de su tiempo en compartir su opinión con nosotros. Nos complace leer que disfrutó de su estancia. Le agradecemos una vez más la confianza que depositó en nosotros y le esperamos próximamente en cualquiera de nuestros hoteles de Catalonia Hoteles & Resorts . Un saludo cordial.
This hotel is easily accessible and extremely clean. The staff is courteous and professional. Breakfast is nice. We will come back and stay here for sure.
Tisha
Stayed 2 nights in Apr 2024
Response from Management of the hotel. on 30 Apr 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Response from Management of the hotel. on 30 Apr 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Very professional staff throughout the building. A very nice corner room with terrace and an easy taxi ride to major sites. Really enjoyed our stay.
David
Stayed 2 nights in Apr 2024
Response from Management of the hotel. on 20 Apr 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Convenient to walk from/to Granada train station. Nice building and facilities. Professional staff.
Lu
Stayed 2 nights in Mar 2024
Response from Management of the hotel. on 2 Apr 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Extremely helpful staff. Went above and beyond, when asked.
Stephen John
Stayed 3 nights in Mar 2024
Response from Management of the hotel on 25 Mar 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Response from Management of the hotel. on 10 Mar 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards
Response from Management of the hotel. on 28 Feb 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards. Management of the hotel.
10/10 Excellent
Allan
Travelled with partner
22 Feb 2024
Liked: Cleanliness, amenities
The property was centrally located and with easy access of attractions. Property was als close to any required public transport.
Allan
Stayed 2 nights in Feb 2024
Response from Management of the hotel. on 28 Feb 2024
First of all, thank you very much for the time you spent on sharing your experience at Catalonia Granada. We really appreciate your opinion. We are more than happy to know that our staff was helpful with whatever you needed. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards.
Well located. Walking distance to most sites. Clean comfortable rooms. Very helpful staff. Highly recommended.
Gautam
Stayed 2 nights in Jan 2024
Response from Management of the hotel on 9 Jan 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Great hotel, 10 mins walk to the cathedral. Big clean rooms and very comfortable beds.
We watched the sun set from the terrace.
Great value.
Only complaint is that like most hotels you only get two tiny milk pots for coffees, never enough!
Gareth
Stayed 2 nights in Jan 2024
Response from Management of the hotel on 9 Jan 2024
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Best hotel stay in Spain trips! Love the location as it is near the train station and can be walkable to the main shopping area. There are bus stops and Aerobus stop nearby too. It is also walkable to a underground supermarket. I love the room as it is big, i can control the room temperature and the bed is firm.
Huili
Response from Management of the hotel. on 5 Dec 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
En primer lugar, muchas gracias por dedicar parte de su tiempo en compartir su opinión con nosotros. Nos complace leer que disfrutó de su estancia. Le agradecemos una vez más la confianza que depositó en nosotros y le esperamos próximamente en cualquiera de nuestros hoteles de Catalonia Hoteles & Resorts . Un saludo cordial.
Response from Management of the hotel on 21 Nov 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards!.
10/10 Excellent
Miel
12 Nov 2023
Miel
Stayed 2 nights in Aug 2023
Response from Dirección. on 5 Dec 2023
En primer lugar, muchas gracias por dedicar parte de su tiempo en compartir su opinión con nosotros. Nos complace leer que disfrutó de su estancia. Le agradecemos una vez más la confianza que depositó en nosotros y le esperamos próximamente en cualquiera de nuestros hoteles de Catalonia Hoteles & Resorts . Un saludo cordial.
Great service, staffs are kind and welcoming.
Hotel is quiet and clean.
Newly renovated and close from bus stops.
Hyosun
Stayed 1 night in Nov 2023
Response from Management of the hotel on 7 Nov 2023
Catalonia Granada. We really appreciate your opinion. We are more than happy to know that our staff was helpful with whatever you needed. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards.
Response from Management of the hotel. on 31 Oct 2023
I deeply appreciate the time that you have invested to write your review, because they help many people to choose a hotel or other. I'm glad to read that your stay was good. We take into account your comments to improve our service. . We hope to see you soon at any of our Catalonia Hotels & Resorts.
The hotel was very clean and comfortable, including the room. We arrived by train, and it was an easy five-minute walk from the station to the hotel. The location is reasonably central - although the entrance to the Alhambra is a fair distance (over 1.5 miles). However, it was a pleasant walk to see other sites. The hotel recommended Tendido1 at the bullring for dinner, and it was excellent.
Mark
Stayed 2 nights in Oct 2023
Response from Management of the hotel on 31 Oct 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Had an amazing stay at this hotel! The spa was great and the rooms are beautiful. Would definitely stay here again!
Sarah
Stayed 2 nights in Oct 2023
Response from Management of the hotel on 16 Oct 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We are very pleased to read that your stay was good. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards!.
We were very happy with the hotel overall, I would totally stay there again. Just the cleaning of the bathroom and the floors could be improved. We had 2 peaceful nights in a room overlooking the courtyard.
Burçin
Stayed 2 nights in Sep 2023
Response from Management of the hotel on 16 Oct 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards!.
En primer lugar, muchas gracias por dedicar parte de su tiempo en compartir su opinión con nosotros. Nos complace leer que disfrutó de su estancia. Le agradecemos una vez más la confianza que depositó en nosotros y le esperamos próximamente en cualquiera de nuestros hoteles de Catalonia Hoteles & Resorts . Un saludo cordial.
6/10 Okay
Nancy
Travelled with partner
30 Sept 2023
Disliked: Staff & service, amenities
I wanted to love this hotel since I had a booked a Catalonia in Madrid and we loved it there but our experience here was not good. Staff were rude and abrasive and it seemed like we were bothering them if we asked a question. Breakfast staff were terrible. Banging and dropping things - it seemed that they did not want to be there. Wifi was TERRIBLE. Always cutting off, poor connection. I ordered a chicken Cesar salad at 17 euros and there was NO chicken in it and it was very small. When we called to complain, the gentlemen was visibly irritated. One last point, the day we checked out I was at reception and noticed a big difference in service - if you are a Spaniard, staff was more polite and helpful but as a non-speaking Spanish, I felt like I was not wanted and a nuisance. I will not be recommending or staying at this hotel again.
Nancy
Stayed 3 nights in Sep 2023
Response from Management of the hotel on 4 Oct 2023
Dear NancyFirst of all, thank you very much for taking your time to leave a review about us. We are really sorry about the situation you experienced. Of course, we will analyze what happened and we will work for our future guests. We hope you visit Granada again in the future, and we will be more than happy to welcome you again. Best regards.
Response from Management of the hotel on 4 Oct 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards!.
Seamless check in, fantastic room, very modern hotel, excellent breakfast, only point I would make is the web site says no parking available but they have a deal with a car park near by and the charge is then only 15 Euros per night, if they add this to the hotel details I would have saved 20 euros over the four night stay.
Andrew
Stayed 4 nights in Sep 2023
Response from Management of the hotel on 31 Oct 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Well located
Excellent staff service
Very clean and comfortable
Karine
Stayed 2 nights in Sep 2023
Response from Management of the hotel on 4 Oct 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards!.
Beautiful hotel, good location, friendly staff, amazing rooftop terrace and pool, the only negative and this is small, the wifi connection is poor, other than that, lovely stay
Robert
Stayed 2 nights in Sep 2023
Response from Management of the hotel on 4 Oct 2023
First of all, we would like to thank you for dedicated part of your time to share your opinion as it is very important for us. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards!.
The hotel is clean and neat. It is close to the train station, which is good for people who are to take trains to and from Granada. It take 20 minutes walk from thr hotel to the city centre, but that’s not a problem for us. The wifi in the hotel is a bit slow, and everything is great other than that.
Chun Hon
Stayed 2 nights in Jul 2023
Response from Management of the hotel. on 8 Aug 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
8/10 Good
Jose
23 Jul 2023
Jose
Stayed 1 night in Jul 2023
Response from Dirección. on 22 Aug 2023
En primer lugar, muchas gracias por dedicar parte de su tiempo en compartir su opinión con nosotros. Nos complace leer que disfrutó de su estancia. Le agradecemos una vez más la confianza que depositó en nosotros y le esperamos próximamente en cualquiera de nuestros hoteles de Catalonia Hoteles & Resorts . Un saludo cordial. .
Wonderful hotel. Had everything you need and in a great location to reach all the best spots! The spa was lovely and the rooms were really comfortable. Definitely recommend!
Holly
Stayed 4 nights in Jul 2023
Response from Management of the hotel on 25 Jul 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
10/10 Excellent
Jacqueline
20 Jul 2023
Jacqueline
Stayed 2 nights in Jul 2023
Response from Management of the hotel on 22 Aug 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Very quiet rooms, excellent air conditioning. Breakfast buffet is delicious!
Stephanie
Stayed 4 nights in Jun 2023
Response from Management of the hotel on 18 Jul 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Staff was extremely extremely extremely helpful and friendly. Wonderful! Gorgeous room and so affordable. Bravo!
Mark
Stayed 1 night in Jun 2023
Response from Management of the hotel on 19 Jun 2023
First of all, thank you very much for the time you spent on sharing your experience. It is a real pleasure to read how much you enjoyed our facilities and that you found our staff very helpful in whatever you needed. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards.
10/10 Excellent
Melanie
7 Jun 2023
Great place!
We were very delayed on our train to Granada and really appreciated the warm welcome by Eduardo. We got an excellent room which helped us rest well even with our short duration there.
Melanie
Stayed 1 night in Jun 2023
Response from Management of the hotel on 19 Jun 2023
First of all, thank you very much for the time you spent on sharing your experience. It is a real pleasure to read how much you enjoyed our facilities and that you found our staff very helpful in whatever you needed. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards.
6/10 Okay
christine
Travelled with group
29 May 2023
Liked: Cleanliness
Disappointed
I have booked a triple room Clearly mentioned with 2 single beds plus one double sofa bed
The room I had was one double bed plus one single sofa bed. We went Granada with 2friends, it was very embarrassing to sleep with a friend .
Worst experience with the receptionist that keep saying single beds were our special request does not mean hotel can ahead alwatst fulfill our request until I keep shouting and beg for the single beds. I have got room changed. The single beds were just the double beds but with 2linensheet and they were next together with 2 space between. And double sofa bed still single
christine
Stayed 2 nights in May 2023
Response from Management of the hotel on 5 Jun 2023
je suis desolé que votre séjour n'ait pas été parfait. Nous prenons note de vos commentaires et je mets ma main sur le feu à ce que vous puissiez revenir pour nous donner une nouvelle oportunité, je suis sûr que vous allez avoir un séjour parfait. Meilleures salutations.
Response from Management of the hotel on 31 May 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
This hotel is located near the Albayzin and other historical sites, but is on a quiet side street, near a lovely park. We loved the peaceful location, with plenty of breakfast cafes located nearby.
Linda
Stayed 3 nights in Apr 2023
Response from Management of the hotel. on 9 May 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Absolutely excellent. Clan, comfortable and convenient
Jeremy
Stayed 1 night in Apr 2023
Response from Management of the hotel. on 9 May 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Response from Management of the hotel. on 9 May 2023
First of all, thank you very much for the time you spent on sharing your experience. . We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Response from Management of the hotel. on 11 Apr 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
The staff - very helpful, the hotel - clean and conformable, its location- all were fantastic
Bharti
Stayed 2 nights in Mar 2023
Response from Management of the hotel. on 11 Apr 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
It was very close to UGR where I came for my Graduation Doctor Certificate.Just less than 3-4 minutes walk from UGR.Highly recommend this place as it is ideal for anyone coming at University for short duration.
Bishnujee
Stayed 1 night in Mar 2023
Response from Management of the hotel on 28 Mar 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards. Management of the hotel.
Response from Management of the hotel on 28 Mar 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards. Management of the hotel.
Response from Management of the hotel. on 12 Jan 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Response from Management of the hotel. on 12 Jan 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
Response from Management of the hotel. on 12 Jan 2023
First of all, thank you very much for the time you spent on sharing your experience at Catalonia Granada. We really appreciate your opinion. We are more than happy to know that our staff was helpful with whatever you needed. We hope to see you soon at any of our Catalonia Hotels & Resorts. Kind regards.
6/10 Okay
Julio
Travelled with family
4 Jan 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location, staff and cleanness is a plus. Restaurant service really poor. Food of high quality and good prices but systematically short in supplies so customers had to eat whatever was available. Pretty bad!
Julio
Response from Management of the hotel on 12 Jan 2023
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.
En primer lugar, muchas gracias por dedicar parte de su tiempo en compartir su opinión con nosotros. Nos complace leer que disfrutó de su estancia. Le agradecemos una vez más la confianza que depositó en nosotros y le esperamos próximamente en cualquiera de nuestros hoteles de Catalonia Hoteles & Resorts . Un saludo cordial. Subdirección.
10/10 Excellent
Hani
2 Dec 2022
Hani
Stayed 1 night in Nov 2022
Response from Management of the hotel. on 6 Dec 2022
First of all, thank you very much for the time you spent on sharing your experience. We really appreciate your fantastic review and punctuation. We hope to see you soon in any of our Catalonia Hotels & Resorts! Kind regards.