Lobby

Reviews of Country Inn & Suites by Radisson, Goldsboro, NC

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 306 out of 799 reviews" "
Rating 8 - Good. 307 out of 799 reviews" "
Rating 6 - Okay. 104 out of 799 reviews" "
Rating 4 - Poor. 54 out of 799 reviews" "
Rating 2 - Terrible. 28 out of 799 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No ice ever. Charged for night we didn't stay.
Stayed 6 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Dan, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Feel free to reach out to our management team directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place!
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Pearl,We are pleased to hear that you found our hotel to be a nice, quiet place for your stay. We strive to provide a peaceful environment for all our guests to enjoy during their time with us. Thank you for sharing your feedback with us.

8/10 Good

Moohyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Moohyun,We're thrilled to hear you had a great stay with us! If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to reach out.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean updated and modern
Stayed 2 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Dwayne,We are pleased to hear that you found our hotel clean, updated, and modern. Your positive feedback is greatly appreciated as we strive to provide a comfortable experience for all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Okay

LaQuanna

Travelled with partner
Disliked: Staff & service, amenities
The shower was dirty. The bedding was dirty. The front desk attendant was not friendly at all. She was very short and dry she definitely shouldn’t have a role in customer service
Stayed 1 night in Mar 2024
Response from Manager on 7 Apr 2024
Hello LaQuanna,We apologize for any inconvenience and thank you for bringing this to our attention. Your feedback will be shared with the team for further review and improvement. Please feel free to reach out to our management team directly to address any further concerns.

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Kelly,We're pleased to hear that you found your room to be clean during your stay. Our housekeeping team works hard to ensure all guests have a comfortable experience. If you have any more feedback or need further assistance, don't hesitate to reach out to our management team directly.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Angela,Thank you for sharing your positive feedback with us. We are delighted to hear that you enjoyed your stay at our hotel. Our team works hard to provide a pleasant experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was renovated and clean. The staff not very friendly. We were told housekeeping would come after 3 nights there. We were there 4 nights and they never came to clean room.
Stayed 4 nights in Feb 2024
Response from Manager on 2 Mar 2024
Hello Debra,We appreciate your feedback on the cleanliness of our renovated property. We encourage guests to reach out to our team directly for any housekeeping requests during their stay. Your comments will be shared with our team for improvement.

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The girl at check in made me stand there with my cane and in pain for her to talk on the phone with a friend about their food. And who ate what. Held her finger up indicating for me and our party to wait til she was finished.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Teresa, We apologize for any inconvenience caused during check-in. We will address this issue with our team to ensure prompt service for all guests in the future. Thank you for bringing this to our attention.

10/10 Excellent

mark del

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area is a bit unsafe
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello mark del,Thank you for taking the time to share your feedback. The safety and well-being of our guests is of utmost importance to us. We continuously work with local authorities to ensure a secure environment. We regret if you felt concerned during your stay and reassure you that our team is dedicated to ensuring a comfortable and secure experience for our guests.

8/10 Good

Dead

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Dead,After checking out, I would like to express my disappointment with my recent stay at our hotel. The room was not as clean as expected, with dust and stains on the furniture. Additionally, the WiFi connection was very poor and inconsistent throughout my stay. I hope you can address these issues for future guests.

10/10 Excellent

Latasha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello Latasha,Thank you for your perfect rating! We are thrilled to hear that you had a wonderful stay with us. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Beautiful motel, great staff, rooms were amazing. Really clean
Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Allen,Thank you for your kind feedback! We're delighted to hear that you found our motel beautiful and enjoyed your stay with us. Our staff takes pride in providing excellent service, and we're thrilled that it made a positive impact on your experience. We appreciate your acknowledgement of our clean and amazing rooms. We hope to welcome you back soon for another wonderful stay!

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Brandi,We're glad to hear that you had a positive experience during your stay! We appreciate your support and hope to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us.

10/10 Excellent

Aleksander

Stayed 2 nights in Dec 2023
Response from Manager on 30 Dec 2023
Hello Aleksander,Thank you for choosing our hotel! We are thrilled to hear that you had a fantastic experience during your stay. We strive to provide excellent service to all our guests, and we're glad that we met your expectations. Should you have any further feedback or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay.

8/10 Good

Lexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 23 Dec 2023
Hello Lexi, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Linda E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 22 Dec 2023
Hello Linda E,We're thrilled to hear that you had a fantastic stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, we would love to hear from you. We look forward to welcoming you back in the near future!

8/10 Good

JEFF

Stayed 1 night in Dec 2023
Response from Manager on 10 Dec 2023
Hello JEFF,We appreciate you choosing our hotel for your stay. If there were any areas where we could improve, we kindly encourage you to reach out to us directly so we may address your concerns. We hope to have the opportunity to provide you with an even better experience in the future.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Clean Clean.
The room was so clean. No smelly carpet but nice vinyl flooring. Usual hotel breakfast with eggs and sausage. Juices, coffee, etc. but a very nice eating area. I would definitely stay here again in our travels
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Brenda,Thank you for your positive feedback on the cleanliness of our rooms and the breakfast options provided. We are glad to hear that you enjoyed our well-maintained vinyl flooring and appreciated our breakfast spread. It would be our pleasure to welcome you back during your future travels.

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was really spacious and clean. Although it was next to a questionable motel, the hotel was safe. Having never stayed in Goldsboro, I felt safe. The only thing my partner doesn’t like was the availability of napkins but it wasn’t that serious
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Morgan, Thank you for your feedback on the spacious and clean room. We strive to provide a safe environment for all our guests, and we're glad you felt safe during your stay. We appreciate your partner's feedback on the availability of napkins, and we'll take it into consideration for future improvements. Thank you for choosing our hotel in Goldsboro.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 19 Dec 2023
Hello David, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was very nice, clean big shower. Room and everything in looked nice and clean. Very reasonable price also!
Stayed 1 night in Nov 2023
Response from Manager on 25 Nov 2023
Hello Margaret,We are delighted to hear that you found our bathroom to be nice and clean, with a spacious shower. It's also great to know that you enjoyed the overall cleanliness of our rooms. We strive to maintain a high standard of cleanliness and offer competitive pricing. Thank you for your positive feedback!

8/10 Good

Joseph

Travelled with family
Disliked: Property conditions & facilities
Rundown Hotel
This hotel is rundown and needs a good cleaning. The rugs in the elevator were dirty, my bathroom had a bad smell. The wall where my bed was on, had visible beverage stains (someone tried to clean it, but did a lousy job). Breakfast was great the last time I visited. Now, just powered eggs (looked like a muffin) a biscuit and gravy.
Stayed 3 nights in Nov 2023
Response from Manager on 24 Nov 2023
Hello Joseph, Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We strive to maintain a clean and comfortable environment and will address your concerns with the relevant teams to ensure improvements are made. We value your loyalty and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 Excellent

Yahia

Stayed 2 nights in Nov 2023
Response from Manager on 22 Nov 2023
Hello Yahia,Thank you for rating our hotel! We appreciate your feedback and are glad that you had a positive experience during your stay. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future.

10/10 Excellent

Marina

Stayed 2 nights in Nov 2023
Response from Manager on 29 Nov 2023
Hello Marina,We are delighted to hear that you had an excellent stay with us. We strive to provide exceptional service to all our guests and it is great to know that we succeeded in making your visit enjoyable. Please feel free to reach out to us if you have any further comments or concerns. We hope to welcome you back again in the future!

8/10 Good

ANNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 7 Nov 2023
Hello ANNA,Thank you for sharing your feedback with us. We appreciate hearing about your experience, as it helps us improve our services. We apologize for any inconvenience you may have encountered during your stay and will address your concerns internally. We value your patronage and hope to welcome you back in the future for a better experience.

2/10 Terrible

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Nice
Stayed 2 nights in Oct 2023
Response from Manager on 29 Oct 2023
Hello Steve,Thank you for your kind review! We strive to provide excellent service and are glad you enjoyed your stay. We hope to welcome you back soon!

10/10 Excellent

James, Amaranth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Lots of dining options within easy driving but not walkable. The breakfasts were OK but nothing special. I was much the same each morning and identical to the Holiday Inn.
Stayed 4 nights in Oct 2023
Response from Manager on 22 Oct 2023
Hello James,Thank you for your feedback! We appreciate your kind words about our friendly staff. We apologize if our breakfast did not meet your expectations. We will take your comments into consideration for future improvements.

6/10 Okay

Marilyn

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on 22 Oct 2023
Hello Marilyn,Thank you for your exceptional rating! We strive to exceed expectations and provide the best experience possible. We look forward to welcoming you back soon!

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Trash
It took three days for the housekeeping staff to dump my trash. I had extra trash from shopping. I let the front desk know three days in a row. I even went so far as to put the room trash on top of the extra trash, which I will mention was neatly stacked in a perfect rectangle. No trash was hanging out. It was very organized and just needed to be taken out. It took me placing an email to the management to get my trash. Dumped the day before I checked out And I stayed for five nights … the bedding had dirty foot prints on it. After my room was “cleaned”, the house keepers hair was in the bathroom sink and on my bed. It was truly an unfortunate experience, my son is stationed here, and I could feasibly be visiting quite frequently, it’s unfortunate that this will not be the hotel I stay at due to several reasons listed above.
Stayed 3 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Heather ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 Okay

MIsty

Travelled with family
Breakfast was a bit sparse but it was not very busy.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello MIsty ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Linda

Stayed 2 nights in Oct 2023
Response from Manager on 11 Oct 2023
Hello Linda, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Poor

Betsy

Disliked: Cleanliness, property conditions & facilities, room comfort
expecting it to be better based on the ratings
Check in was easy. The bathroom was full of hair and the desk chair is stained and gross, as were the walls. The sheets and towels seemed clean enough so didn't bother complaining. The biggest issue I had was that the HVAC in my room was not really working, but I didn't realize this until 3am, when I woke up and the room temp had gone up several degrees. I had to keep bumping the thermostat to get it to kick on. The hotel is also on a sort of loud/busy street so a lot of noise if you're facing the parking lot. I know this isn't a 5 star hotel, but I was expecting it to be a little better based on the ratings.
Stayed 1 night in Oct 2023
Response from Manager on 7 Oct 2023
Hello Betsy,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and very accessible
Stayed 3 nights in Sep 2023
Response from Manager on 5 Oct 2023
Hi Raquel,We appreciate your sharing how we met your expectations with our friendly services, and the cleanliness of our guest rooms and we are delighted to learn you enjoyed the comfortable accommodations and convenient location. Your positive ratings are great, and we hope to impress you again during your next visit to the area.

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Nice, clean hotel. Bit over priced.
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Hi Terri,On behalf of our entire team, I would like to apologize for not meeting your needs with our pricing. We are so disappointed to learn that we fell short of your expectations during your most recent stay with us. We hope you will remember our attributes and return for a future stay to see how we are continuing to grow and evolve.

4/10 Poor

Suzanne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The desk clerk on duty when I checked in seemed vapid and underqualified for the position. I was not greeted but was met with a simple request for my identification. When I asked for a suggestion for a place for dinner she was flustered and offered Applebee's and Olive Garden. When I asked where they were she giggled and said "I'm so bad at explaining things" and quickly disappeared into the back office. However, the lady who worked in the breakfast room was very pleasant.
Stayed 3 nights in Sep 2023
Response from Manager on 16 Sept 2023
Hello Suzanne,We appreciate the comments, especially with regards to your opinion of our breakfast and your comments about our room. We hope to someday have another opportunity to host your stay.

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 14 Sept 2023
Hello Carlton,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and very helpful.
Stayed 2 nights in Aug 2023
Response from Manager on 2 Sept 2023
Hello Regina,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
no issues
Stayed 1 night in Aug 2023
Response from Manager on 29 Aug 2023
Hi Edwin,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

6/10 Okay

star

Typical 3* hotel off highway. Clean , basic continental breakfast. Beds average . Nice staff.
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hello star, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jeanette

Liked: Staff & service, amenities, property conditions & facilities
Easy check in and check out. Quiet, clean, safe ans safe. Comfortable bed, nice shower.
Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
Hello Jeanette,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our bed and shower. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Samantha, New York

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Manager on 11 Aug 2023
Hello Samantha,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Luciane

Stayed 1 night in Jul 2023
Response from Manager on 26 Aug 2023
Hello Luciane,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well I stay there every month and for months the washer and dryer have not worked. Also the ice machine on 1st and 2nd floor do not work as well. But overall always friendly and clean.
Stayed 3 nights in Jul 2023
Response from Manager on 4 Aug 2023
Hi Nicole,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great with the exception that my room was above the laundry room and a very loud noise woke me up very early morning and every hour on the hour was that noise couldn’t sleep at least 5 hours. No rest.
Stayed 1 night in Jul 2023
Response from Manager on 4 Aug 2023
Dear Guest,Thank you for being a guest with us and taking the time to share. We are sorry to hear that you experienced some neighbor noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

10/10 Excellent

Luciane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
local to the hospital for I had a love one admitted and the stay was coinvent
Stayed 1 night in Jul 2023
Response from Manager on 1 Aug 2023
Hello Luciane,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We hope to see you again to deliver you with a 5 star experience.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice clean and very affordable! Great service!
Stayed 4 nights in Jul 2023
Response from Manager on 30 Jul 2023
Hello Christopher,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our service. We hope you will return so that we can provide you an even superior experience.

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Woman behind counter not Nice dirty towels and pillows thankfully I had Two sets. Foggy window could not look out half of the window. Elevator floor dirty.
Response from Manager on 26 Jul 2023
Hello Maria, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2023
Response from Manager on 24 Jul 2023
Hello Christopher,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Took a while to get used to the shower. Very clean neat room and very comfortable bed.
Stayed 1 night in Jul 2023
Response from Manager on 22 Jul 2023
Hi Kirk,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, though sorry about the shower that gave you a bit of a hard time. Again, thank you for sharing your experience!