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Reviews of Park Inn by Radisson Goa Candolim

4 out of 5
Park Inn by Radisson Goa Candolim
Sequera Vado, Candolim, Goa

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 165 reviews" "
Rating 8 - Good. 66 out of 165 reviews" "
Rating 6 - Okay. 41 out of 165 reviews" "
Rating 4 - Poor. 15 out of 165 reviews" "
Rating 2 - Terrible. 11 out of 165 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

GAGANDEEP SINGH

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Cockroaches in the rooms. Bed bugs. Clogged bathroom drains. No towels . Bad housekeeping. Snake and frog on pool. Rude staff behavior
Stayed 3 nights in Feb 2024

10/10 Excellent

Joganjani

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent two wonderful days at this charming property in Candolim, Goa. The staff's warmth and attentiveness made us feel right at home. The property's upkeep was impressive - spotless rooms, well-manicured gardens, and a sparkling pool (with a separate kiddie pool!) that was a delight to relax by. The breakfast spread was a delicious surprise, offering a thoughtful mix of Indian and continental options. I was also impressed by the convenient valet parking and the bar's extended hours. But what truly made our stay exceptional was the staff's dedication to ensuring our comfort. They went above and beyond to help with any request. Kudos to the entire team for maintaining such high standards! This property is a gem, perfect for a quick weekend getaway. We can't wait to return!
Stayed 2 nights in Dec 2023

6/10 Okay

Vrund

Travelled with partner
Liked: Staff & service, amenities
Property was okay balcony view was very ugly. Noisy property all the time not worth of money
Stayed 4 nights in Feb 2024

8/10 Good

Yatin

Stayed 2 nights in Jan 2024

10/10 Excellent

Soumendra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent
Stayed 4 nights in Dec 2023

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, room comfort
Good but not brilliant
The hotel is good for Goa but not amazing. Breakfast is chaotic with the room being too small. The room wall was a bit dirty as well which is not what you would expect. The mattress was amazing though as was the shower. Outside pool area is also lovely . We were only there for one night and the room had a horrible view to the back of the hotel and was on the second floor with no lift.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not satisfied with overall experience
Overall bad experience. 1. I booked rooms with condition of pay at hotel. Hotel staff called 2 days before and asked for part payment to confirm the booking. 2. 2 rooms Premium and Standard -Standard rooms are on top floor and that building doesn't have lift. 3. We upgraded Premium room to delux room because room shape was not good. Upgrade charges were not fixed. 4. Location is good. 5. Food was ok. 6. Staff was good and cooperative and they helped a lot from there side. 7. Many issues in delux room - Phone was not working, Geyser issue etc..
Stayed 3 nights in Dec 2023

8/10 Good

Nilkamal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Resort style hotel. Comfortable stay, good location, spacious and well maintined rooms. Friendly staffs, delicious food. Cons: No elevator, main restaurant closes at 10:30 PM ( limited items are available round the clock). No car parking facility inside the property.
Stayed 4 nights in May 2023

2/10 Terrible

Shubham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Naga Mahendar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied but could have been Better!!!
The room are good wish they were big enough for the price we paid, buffet was decent and the valet parking is nice, only suggestion I would say is change the check out time till 12 PM at least like most hotels do 2 PM check in and 11 PM check out is bit disappointing.Pool should have been cleaned, were able to find the dead mosquitoes and flies..
Stayed 2 nights in Mar 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent defo recommend
The staff were friendly the pool bar/area is lovely The pool person nimai is an asset to the hotel always welcoming polite and very helpful and passionate about his job. The breakfast selection was great I would definitely go back
Stayed 5 nights in Jan 2023

6/10 Okay

Agnelo

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
Disliked: Amenities
Didn’t like that the guests swam in the pool fully clothed . The restaurant was chaos . The staff were all amazing though and nothing was too much trouble .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in candolim
Pathetic
Stayed 2 nights in Sep 2022

10/10 Excellent

Divyesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Nov 2021

8/10 Good

Nitish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The special thing about the property is it’s greenery which gives fresh look to it and each and every aspects are being taken care of. Swimming pool and dine-in areas are clean and well maintained, also the staffs looking after these amenities are doing their duties religiously. Housekeeping service was prompt and nicely done. Front office staffs need to be more active and customer friendly. Overall good place to stay.
Stayed 3 nights in Nov 2021

4/10 Poor

Parul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good 3 star providing comfortable accommoda
We were pleasantly surprised by the Park Inn. Having travelled a lot of India it is a very nice 3 Star. On arrival we were greeted and our luggage taken from the car, this was taken to our room. Thank goodness as we were on the 3rd floor and there are no lifts. Room is spacious, a small sofa area, mini bar, reasonable sized wardrobe that contained slippers, no robes. The bed was large and we always had a great sleep. Bathroom had a walk in shower cubicle, no bath, toilet and sink. We were never without water. A small balcony proved 2 chairs and a table. Pool area was small and the sun loungers are very close together. Service at the pool and bar was attentive and food quite good, we only ate a light lunch there one day. We much prefer the beach in Goa. Breakfast provided our only disappointment. The restaurant is quite cramped for the size of hotel. Selection was reasonable, Western and Indian options. The first 2 mornings, we ordered omelettes, only 1 ever arrived. This was a respected incident so we chose to take breakfast on the beach. he restaurant also had air conditioning vent over the tables, so you food, if it arrived, got quite cold quickly. Would we return? Yes, we’d just avoid the restaurant.
Stayed 7 nights in Jan 2020

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Place - Amenities can be improved further
Location : Close to the Candolim Beach so that's a plus. The entrance to the hotel is on a small lane so that's not too impressive. Rooms: We booked 3 rooms for a family of 7 and a common trend across all 3 was the electronic door locks. Everytime we entered our rooms atleast one or more locks did not work as intended and we had to ask security to help us get into our rooms. Wifi did not function on all 4 days that we stayed here. Also one room had a TV whose remote was dead. Breakfast : 5 stars for the breakfast. There was nothing missing from the menu and had something for everyone (kids, adults, senior citizens). Quality of food was also on par with something i'd expect from a Radisson hotel Service: The service staff was very prompt and did their best to try and help us. The hotel management needs to take a note of customer complaints and fix them (eg: door lock) as that's something the staff can't manage on their own.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phoenix Park Inn A serious NO for stay
Rooms where moist, floors were wet. Air conditioner was dripping water, when complained staff would just come look at it and then no response. Very bad... experience no courtesy for guest. Did'nt even help in taking our bags to the car.
Stayed 1 night in Sep 2019
Response from General Manager on 18 Sept 2019
Dear Guest, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation. We will review the condition of your room with our maintenance staff to ensure our guest rooms are up to brand standards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is simplistic, not crowded, not on main road bout on a subsidiary lane, easily approachable from beach.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit and the staff and hotel were ust as good as the first time
Stayed 21 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 14 nights in Mar 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well sized and comfortable premier pool view room. Well furnished and good housekeeping service. Very pleasant garden area.
Stayed 12 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 14 nights in Jan 2019

8/10 Good

Clive, Exmouth U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed hotel giving excellent service. Rooms & their service was as good as can be expected. Breakfast very good but let down by the failure of the only toaster and coffee machine regularly - maybe there should be some back-up facility. Inadequate number of pool side sunbeds but space is of a premium. Could be more accommodating when customers who have to vacate their rooms by non but are not due to go to the airport until late at night - no room set aside for travellers to freshen up after being out all day. Must be one of the best resorts in North Goa for the price.
Stayed 14 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reaching the Phoenix Park in the early hours and finding everything in order and the room ready SUPER. So ground work had been done and all requests followed through. Grand THANKS
Stayed 19 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Average hotel
This is not really a 4 star hotel. Rooms are average and swimming pool is quite small. There were constant problems with the water in the shower. It would either be very hot or very cold. There was a leak in the bathroom which did not get fixed during our 4 night stay. Choice of food for breakfast was good.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The deluxe rooms overlooking the pool were big and spacious however not enough cupboard space and also had a real problem with the air con which just kept blowing out cold air despite setting temperature. We had to change from our original room as air con caused so much condensation on the floor and was constantly damp. The staff on reception tried to resolve but with no result The location of hotel is at the bottom of a quiet lane with no sufficient lighting at night. However the food during our stay and the staff were really helpful and polite and never too much trouble
Stayed 10 nights in Sep 2018

8/10 Good

Paramjit, Manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Very ordinary place. The pool and restaurant ambience is not very great.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Vip, ada county

Liked: Staff & service
Very professional and clean. Great breakfast. Lot of variety of food.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good central location
A lovely first trip to India we would go back to this hotel again. Food was good, although a lot of Indian choices at breakfast (which is what you would expect) but also bacon, eggs etc. Rooms were clean and spacious. They could do with a few more sun beds around the pool. Staff all very polite and helpful.
Stayed 8 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Take ear-plugs!
Good position but the place is ruined by drunk Russians, mainly young girls who seemed oblivious to anyone else trying to sleep. We had to complain on numerous occasions as the sound-proofing in the bedrooms is very poor. The balcony was a joke, tiny with an air-conditioning unit blasting you with noisy hot air non-stop. Breakfast excellent and service generally very good. Wifi was very hit and miss and we had an average of 6 power-cuts a day.

10/10 Excellent

loz, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nicest hotel staff you’ll ever find
I had trouble opening my door.. they worked tirelessly trying to fix it. I didn’t have WiFi in my room.. it got fixed but the next time the electricity was off.. it was gone again... that aside.. they were brilliant. Breakfast was great, best I’ve had in Goa. The pool staff, bar staff, housekeeping and reception were great. Location is very good. I’d go again... very very friendly!
Stayed 13 nights in Feb 2018

6/10 Okay

Carole

Liked: Cleanliness, staff & service, room comfort
Adequate
Prior to my stay, I had visited the hotel, as friends of mine were staying there. They had been given a new room as they weren’t happy with there first choice. I therefore emailed the hotel when I got home, to ask what a superior room was. They don’t have superior rooms!!! (So why are hotels.com selling them?). On arrival we were allocated a room, which I’m assuming my friends were first allocated!!! We were tired, and thought we’d deal with it the next day!!! The hotel was full and nothing could be done!! We were asked to leave our room on one of our days, as maintenance needed to be done. We had noticed that there was a gaping hole in the bathroom, and assumed it was for this, as it was by the flushing system. However, when we got back there was no sign of any maintenance taken place. I’m getting a bit tired with going to hotels booked by hotels.com, only to be given the lowest standard of room regardless of stated standard at the time of booking. The rooms are very often in my opinion, ‘the builders room’
Stayed 14 nights in Jan 2018

10/10 Excellent

David J H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay in Candolim
We had a great 3 weeks stay at the Pheonix Park Inn. The staff could not have been more welcoming. Snahe is a gem, always so pleasant and helpful, sorting our change of room right away without any fuss. The kitchen/dinning staff were excellent, and provided a breakfast to be proud of, particular thanks to Sudip and Manni . The pool and garden area are beautiful at night with its use of lighting in the trees and bushes. Monday Gala nights are spectacular with an amazing selection of superb food to suit all tastes in a lovely setting. Thanks to Rupak ,Arun Inderant and Mohmmad and all the other hard working hotel staff for making sure we felt looked after, wish I could remember all your names. The towel sculptures were great. We would happily stay there again and don’t hesitate to recommend it to anyone visiting to Candolim.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Resort
The Phoenix Park Inn Resort is incredible. Large, clean rooms with extremely comfortable beds. The staff are fabulous. A shout out to Sneeha who looks after your every need. I will return.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the beach
First night was a disaster as we checked in went out and came back to other people in our room. Hotel resolved this quickly after a few words and updated us. Apart from that staff and hotel was nice. No sun lounges and hard to get space round the pool as alot of Indian men crowd the pool.
Stayed 6 nights in Jul 2017

10/10 Excellent

AMIYA SEKHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

carole, Aberdeenshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay
We decided to try this hotel after spending many years staying in another resort near by and must say we found this hotel top notch. There was nothing I could find fault with and the staff were so nice and helpful. I would certainly go back and would reccommend this hotel to others.

6/10 Okay

DEBENDER

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Aniruddha, Kolkata, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently Located, Comfortable Hotel
Really loved the warm hospitality from all staff members, room was nice, clean airy and comfortable. Hotel facilities were more than adequate, couldn't have asked for more. Loved the overall experience.

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very comfortable stay close to market and restaurants

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location
I stayed in a premier room which was very modern and very nicely furnished with a view of the pool. the room was cleaned to a high standard and the bar/restaurant staff were always very helpful and pleasant

6/10 Okay

Adam, Grand Bend, Ontario

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good location, good room size, POOR amenities.
If you're going to Goa to relax poolside and enjoy the hotel features this is not the hotel for you! All the large resorts are in south Goa. However, if you want to experience the Goa lifestyle out at the beach, bars, and shopping the Phoenix Park Inns location in Candolim(one of the better beach towns in Goa) is perfect. Rooms: I cannot speak for all of them but ours was spacious and clean. Breakfast: Bad. We had been traveling across India via hotels and this was definitely at the bottom. Its not that it was uneatable, it was just not great. eg instant coffee, sliced processed ham instead of bacon. entertainment: Was brutal!! To start we were forced to pay a small fortune additionally upon arrival for a Christmas Gala dinner that was terrible. The MC was inappropriate, people were seated in the grass around the pool, ect. Also every other night had either karaoke or bad singers with the volume way too loud.

8/10 Good

Habib, Harrow, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phoenix Park Inn Resort - Wonderful Memories.
We spent 6 nights at the hotel from the 23rd Dec 2016. Although we arrived very late ( our flight got delayed) we received a warm welcome. The check-in was easy all the paperwork were ready and staff were on hand to help us with anything we wanted. However The Xmas Gala for which was compulsory and we were changed extra was a total Rip Off for the price we paid ( almost a third of our hotel cost) and ALL drinks, including soft drinks, were changed extra. We are very unhappy on this specific point.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Reccomend hotel very much Couldn't fault it. Great staff couldn't do enough for you..Will definitely be returning