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The corridors of the accommodation wing smelt of a septic tank/overflowing drains. Rooms were ok though dividing walls were paper thin.
Service was pretty poor - they were overrun and inflexible: wouldn’t allow us to order dinner over the phone (as we were held up in traffic) before the kitchen closed. On checking out of our 3 pre-paid rooms in the morning there was confusion their end - as somehow they’d reserved 4 rooms for us and now wanted us to pay for the 4th room, despite never being offered the key to it on check in….because we’d never booked it. Not a pleasant argument to have when hurriedly leaving after breakfast!
Inn and bar were very cool and historic. Someone surprised us one morning by unlocking our door.. they must have not realized the room was booked but other than that it was great.
Travelling for business stayed in the Thatch Inn, very easy to find and not far from the M5. Arrived later than expected but the staff were very friendly and helpful. the room was clean and comfortable. Breakfast in the morning was well presented and very tasty. Will definitely stay here again.
A nice old hotel and bar with home cooked food. Rooms have been updated and are clean and warm. The oldest part of the hotel/ bar has low wood beams dating back to who knows when? Some ancient history here. All tall folks should learn to duck as you enter.
Gwendolyn
Stayed 1 night in May 2023
Response from Viki on 27 Jun 2023
Good morning, The original part of the building dates back to 1341. It was previously a working farm prior to becoming a pub/inn.
The thatch was under renovation - so was in a bad way. The beds were not very comfy and the shower very weak. Only saving grace were the very friendly and kind staff who were great.