While it was a very comfortable stay, over the four days, there always seemed to be something missing from our room. Two days no milk, one day no spare toilet roll, no bath mat, and during one night the vent over the bath fell off the wall and woke us up with quite a fright. On the Wednesday, my husband had a steak meal, but the steak was so tough it was inedible. My husband couldn't eat it, and a complaint was made to the waiter, but we were still charged full price for it, which was disappointing.