All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a 2 bedroom suite. There are no doors separating the bedrooms, so it's really 1 big room.
Valerie
Stayed 3 nights in May 2024
Response from Customer Service on 9 May 2024
Valerie, we're thrilled to see you enjoyed your stay at Hampton Inn Glenwood Springs. It's interesting to note your perspective on our two-bedroom suite. Should you return, we'd be happy to discuss alternative room arrangements that might suit your preferences better. We appreciate your feedback and look forward to welcoming you back.
Jasmine, it's wonderful to hear that you enjoyed your stay at Hampton Inn Glenwood Springs. Thank you for sharing your experience. We look forward to seeing you again in the future.
If i had got the room that i booked on your website it would have been better. Booked a king room and get a double bed. Not overall what i wanting. Other then that it was a good hotel. Clean, and quiet
Trent
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Trent, we regret to hear about the misalignment between your booking preference and the room type provided. We continuously strive to ensure that all our reservations are correctly fulfilled. Despite this, we're glad to hear you found our location clean and quiet. Your feedback is important and will be discussed with our team to improve our services, as we always seek to provide the best experience for our guests. We hope you'll consider staying with us again in the future.
8/10 Good
Tanya
Travelled with family, Travelled with partner
26 Mar 2024
Liked: Cleanliness, amenities
Great location
Tanya
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar 2024
Tanya, thank you for acknowledging positively about the Hampton Inn Glenwood Springs. We are pleased that our fantastic location served you well. We're looking forward to welcoming you back soon!
Everything looks nice in the room besides one thing. The swimming pool inside the hotel needs to be cleaner and more taken care of.
Grigory
Stayed 1 night in Mar 2024
Response from Customer Service on 23 Mar 2024
Grigory, it's great to hear that you appreciated the room at Hampton Inn Glenwood Springs. Your feedback regarding the indoor pool cleanliness is valued. It's certainly our goal to maintain all areas to the highest standard, and we will utilize your comments to ensure continuous improvements. We hope to serve you even better on your next visit. Thank you for choosing Hampton Inn Glenwood Springs.
8/10 Good
Troy, Katy
Travelled with group
3 Mar 2024
Liked: Cleanliness, staff & service
Great Mexican food in the area
Troy
Stayed 1 night in Mar 2024
Response from GM on 6 Mar 2024
Thanks for coming! We hope to see you again.
10/10 Excellent
khanh
23 Feb 2024
khanh
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar 2024
Khanh, it's great to see you had an excellent stay! We're delighted that Hampton Inn Glenwood Springs met your expectations. We thank you for your rating and hope to welcome you back soon.
Thank you for your amazing review, Esmeralda ! We are glad that you enjoyed your stay and hope to see you again soon!
4/10 Poor
Elizabeth
Business traveller
2 Jan 2024
Disliked: Cleanliness, staff & service
Bathroom was not clean and bedding did not seem to be new/changed. Very loud, sounded like people running late into night and furniture moving
Elizabeth
Stayed 1 night in Jan 2024
Response from M.D on 11 Jan 2024
Thank you for your review, Elizabeth ! We are sorry about your stay and hope you give us another chance.
6/10 Okay
Min, Seattle
Travelled with family
17 Dec 2023
There are a couple of issues. First, the options for breakfast are very limited and the food is not that good compared to the same hotel chain at other locations. Second, the shampoo and conditioner bottles are empty when we moved in. Even after requesting for refill multiple times, the housekeeping didn't do anything. We ended up getting a few sample conditioner from the front desk. Lastly, the air conditioner is loud and noisy. Compared to other issues, this is somewhat acceptable. Overall, I feel the stay experience at this location is subpar.
Min
Stayed 4 nights in Dec 2023
Response from M.D on 11 Jan 2024
Thank you for your review, Min ! We are sorry about you stay and hope you give us another chance.
4/10 Poor
Amy
3 Dec 2023
Disliked: Property conditions & facilities
Amy
Stayed 2 nights in Dec 2023
Response from M.D on 11 Jan 2024
Thank you for your review, Amy! We are sorry about you stay and hope you give us another chance.
Needs lots of attention. Carpet in rooms was way overdue to be cleaned. Tiles all lifted and loose in room. Would not recommend staying on the backside of the hotel on the second floor- literally right on the road. Two treadmills in exercise room- neither working. Stay at Hamptons often- this one is sadly not up to standard. Great location and truly wouldn’t take much to improve.
Joseph
Stayed 1 night in Nov 2023
Response from M.D on 5 Dec 2023
Joseph, We apologize for you stay, we hope you give us another chance.
We stayed 2 nights at the Hampton Inn in Glenwood Springs, and were very happy with everything! It is clean and comfortable, the staff is friendly and happy, and the free breakfast is great! Waffles, oatmeal, scrambled eggs, boiled eggs, sausage, bacon, potatoes, cereal, rolls, yogurt, fruit and more! We will stay here again!
Sheryl
Stayed 2 nights in Oct 2023
Response from M.D on 7 Nov 2023
Thank you for your amazing review, Sheryl ! We are glad that you enjoyed your stay and hope to see you again soon!
We are sad to hear you didn't have a good stay with us. Please reach out to our front desk supervisor to share your experience so we can address any shortcomings on our end.
6/10 Okay
Larry
Travelled with family
17 Oct 2023
This property could have been better. The recipe for success was there, just missing some main ingredients. The beds were awful. Although clean, the matresses, if I were to guess, were from the hotel matress wars from 15 years ago. You rolled to the middle of them. They need replaced. The pillows were just as terrible. Offered in room complimentary hair and body soap but just another hotel that does not fill them to actually use. The body soap was full! Shampoo, just enough for one female to shower and zero conditioner. Tables, chairs and couch were actually comfy and well placed in the room. Lighting was nice. The air conditioner worked well too. The blackout shades were nice. Room had some stains on the walls near trash cans and light switches had not been wiped down. The bed's box spring cover sheets do not get changed often from the looks of it. Overall quiet hotel. We were located second floor by a stairwell. Pool was green. Hot tub was passable. We did not use either one, which was a bummer to our 11 and 13 year old. Breakfast was great! The attendant was friendly and it was plentiful including a belgium waffle maker. The attendant kept it clean and full. We were down to enjoy about 8:45 to 9:30. Parking was super easy and the entrance and exit to the hotel was convenient.
Larry
Stayed 1 night in Oct 2023
Response from AR on 17 Oct 2023
Thank you for the comprehensive review Larry. We will take your critiques into consideration. We hope your stay was enjoyable and that you choose us should you be in the area again.
10/10 Excellent
Tasha
12 Oct 2023
Tasha
Stayed 1 night in Oct 2023
Response from M.D on 7 Nov 2023
Thank you for your amazing review, Tasha! We are glad that you enjoyed your stay and hope to see you again soon!
The hotel is conveniently located. The staff was friendly, helpful, and knowledgeable about the area. The breakfast provided a good selection of hot and cold items and all selections were continually available. The staff was diligent to being sure that nothing ran out. Very nice to see! The hotel was very clean, both the rooms and the public areas. The carpeting and the bathroom vanity in our room were showing "wear", but were kept clean, so this is just a note on "appearance. We would recommend staying here.
Pamela
Stayed 2 nights in Sep 2023
Response from AR on 2 Oct 2023
Thank you for the great review Pamela! We are glad that you enjoyed your stay. We hope to see you again soon!
Thanks for the amazing review Emilia! We are glad that you enjoyed your stay! We hope to see you again soon!
4/10 Poor
farid
Travelled with group
10 Sept 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The HVAC was old and very noisy; the room was close to noisy streets. The staff were not helpful in relocating us to a room away from the street although they promised to do that as soon as one room was cleaned.
farid
Stayed 2 nights in Sep 2023
Response from AR on 10 Sept 2023
We are sorry you were not happy with your stay. As it was explained, the room type you booked only existed on the side of the hotel you wanted to not be on and there was no availability to switch your room type. We hope to see you again.
Very nice for families. Very close to the park and ride. Friendly and hard working employs. Quiet place. break fast for kids with good choices and convenient
Dawit
Stayed 3 nights in Aug 2023
Response from AR on 5 Sept 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!
8/10 Good
Cecily
7 Aug 2023
Cecily
Stayed 4 nights in Aug 2023
Response from AR on 5 Sept 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!
We are delighted that you enjoyed your stay at the newly renovated Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Safe travels!
We are delighted that you enjoyed your stay at the newly renovated Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Safe travels!
8/10 Good
Laura
Travelled with family
25 Jun 2023
Liked the góndola was right behind the property
Laura
Stayed 2 nights in Jun 2023
Response from Lauri on 28 Jun 2023
We are delighted that you enjoyed your stay at the newly remodeled Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, indoor pool, hot tub and on-site fitness facility. Safe travels!
10/10 Excellent
Ryan
Travelled with family, Travelled with family and small children
We are delighted that you enjoyed your stay at the newly remodeled Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, indoor pool, hot tub and on-site fitness facility. Safe travels!
10/10 Excellent
Susan
17 Jun 2023
Susan
Stayed 2 nights in Jun 2023
Response from Lauri on 13 Jul 2023
We are delighted that you enjoyed your stay at the newly renovated Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Safe travels!
10/10 Excellent
Bernie
17 Jun 2023
Bernie
Stayed 1 night in Jan 2023
Response from Lauri on 28 Jun 2023
We are delighted that you enjoyed your stay at the newly remodeled Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, indoor pool, hot tub and on-site fitness facility. Safe travels!
10/10 Excellent
Maria
Travelled with partner
13 Jun 2023
Good location
Maria
Stayed 2 nights in Jun 2023
Response from Lauri on 28 Jun 2023
We are delighted that you enjoyed your stay at the newly remodeled Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Guests enjoy spacious rooms and suites, free hot breakfast buffet daily, indoor pool, hot tub and on-site fitness facility. Safe travels!