Bar (on property)
Check availability

Reviews of Geraldine Heritage Hotel

2.5 out of 5
Geraldine Heritage Hotel
31 Talbot Street, Geraldine

Reviews

6.8
Rating 10 - Excellent. 19 out of 68 reviews" "
Rating 8 - Good. 14 out of 68 reviews" "
Rating 6 - Okay. 14 out of 68 reviews" "
Rating 4 - Poor. 13 out of 68 reviews" "
Rating 2 - Terrible. 8 out of 68 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Leigh

Disliked: Cleanliness, property conditions & facilities
Not value for money
Very old decor. Old sheets. Hotel smelled of cooking oil. I bit more attention to cleaning would have been good, e.g. the exeplair duct in the bathroom was thick with grime. For this level of room I would have expected to pay $60 - $85, not $105.
Stayed 1 night in Aug 2023

4/10 Poor

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Clean sheets, comfortable bed,
Stayed 1 night in May 2023

6/10 Okay

Chris

Disliked: Amenities, property conditions & facilities
Web site is totally out of date. Tried to book online twice, unsuccessful. Tried emailing with booking, only to get a ‘thank you for your email’ response. Tried phoning, no joy. Because the site and comments seemed ‘Heritage’ persevered and booked Xpedia. The hotel is rundown and tired but has the potential to be a great stopping off point enroute to the bike trails and points south. Needs to lift their game with overseas tourism picking up
Stayed 1 night in May 2023

6/10 Okay

Wendy

Travelled with group
Big enough room, great modern and clean bathroom, kitchen area needed a good scrub
Stayed 1 night in Apr 2023

4/10 Poor

Hang

Disliked: Cleanliness, staff & service, property conditions & facilities
Things are old, which is fine. But they could be maintained a bit better.
Stayed 1 night in Apr 2023

2/10 Terrible

C B

Stayed 1 night in Apr 2023

6/10 Okay

Logeswari

Stayed 1 night in Apr 2023

2/10 Terrible

Rochelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Rowan

Travelled with group
Liked: Cleanliness, staff & service
the heritage have been staying here for a number of years very convenient
Stayed 1 night in Apr 2023

4/10 Poor

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was cold and unfriendly. Limited pillows and blankets with no heating. No bar or restaurant. Very unloved building for a Heritage listed building in bad need of a lot of TLC
Stayed 1 night in Mar 2023

2/10 Terrible

Prue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Three times my food was stolen from the fridge. Not funny when working night shift and get in at 1am expecting to have a warm feed before bed only to find someone had already eaten it dispite having clearly labeled it. Nothing open in Geraldine at that hour!!
Stayed 14 nights in Mar 2023

8/10 Good

Roma

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
I recommend this traditional country pub. Lovely spacious room. Great bathroom. Friendly staff. Views. Shared balcony. Shared kitchen. I suggest you phone to confirm last minute bookings as the room I booked had been let between booking and when I got there.
Stayed 2 nights in Mar 2023

6/10 Okay

Chris

No hot water in shower
Stayed 1 night in Mar 2023

6/10 Okay

Ren

Liked: Property conditions & facilities
You definitely get what you pay for here. I went for the cheapest option in their backpacker/hostel selection and ended up staying in a small building out the back, rather than in the main hotel. It was a bit dirty/dusty and I had to sweep the floor myself, but it was a safe place to stay with a lock, comfy bed, and basic utilities. The pub next door was very rowdy at night though. I also didn't interact with staff at all except for when I arrived, which was a little confusing since I didn't know the pub was also the check-in desk. Overall it was fine but I probably wouldn't stay again, not even for the price of being the cheapest room in Geraldine.
Stayed 2 nights in Mar 2023

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at this hotel to find our booking non-existent, the initial staff member rude & abusive & the building in a run down state - we await a refund from wotif.com
Stayed 1 night in Mar 2023

8/10 Good

Lynn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
good price for quick stopover. Accessible room/shower for my son was helpful checkin good. Not very clean, fridge dirty, dusty shelves etc. No plug on shelf for appliances. No ventilation. Window would have opened a little above the main street.
Stayed 1 night in Mar 2023

6/10 Okay

Martin

Travelled with family
No food available
Stayed 1 night in Feb 2023

4/10 Poor

Vivienne

Stayed 1 night in Feb 2023

6/10 Okay

Aaron

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I guess for what we paid it was ok. Typical old style pub accom. Rooms very basic. Jug didn’t work, was replaced. Bathroom could have been cleaner, dust on skirt boards, fan made awful noise, No iron, only saying this as we travelled for a wedding. Asked for a receipt at end and fella didn’t seem to know what I was talking about. Got there in the end.
Stayed 2 nights in Feb 2023

8/10 Good

Pedro

Stayed 1 night in Feb 2023

2/10 Terrible

ADAM

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Brent

Travelled with family
Liked: Cleanliness, amenities
Clean and tidy, building had character.

4/10 Poor

Gregory, Dunedin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

G A

Travelled with family
Disliked: Staff & service
Vulgar manager treats customers like rubbish.
Pretty vulgar manager. He wanted to charge us twice because he couldn't find the booking we made through hotels.com. The guy was vulgar with us, swearing and blaming the platform, complaining he didn't receive any money out of it, despite I was showing him the booking and the charges on our bank account. Worse customer experience ever.
Stayed 3 nights in Dec 2022

4/10 Poor

G A

Travelled with family
Disliked: Staff & service
Vulgar manager
The manager of that place was rude, vulgar. He wanted to charge us twice because he could not find the booking we made through hotels.com, saying he didn't receive any money from it, despite I was showing him the booking confirmation and the charge on our bank account. Pretty bad experience.
Stayed 1 night in Dec 2022

4/10 Poor

James

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The booking was messed up when lastminute.co.nz didn't forward the payment to the hotel for the booking, which meant I had to pay again when I arrived. It then took me an hour on the phone being passed from person to person on an overseas call centre run by lastminute.co.nz to try to get a refund for the double payment but they told me they don't give refunds, only credits. So now I have a credit. It was made worse because the hotel staff then told lastminute.co.nz that I was a 'no show' at the hotel, even though I had already checked in to my accomodation with them, ie some staff knew what was going on and others didn't, but didn't check their facts. Apart from that, the room was fine, clean etc and I think good value for money for a very basic bed-for-the-night.

2/10 Terrible

Sharon Veeral

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

jeff

Stayed 1 night in Jan 2023

10/10 Excellent

Chengcheng

Travelled with group
Liked: Staff & service, amenities
it s ok cheap but old.

4/10 Poor

WARREN

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the check in before 9.unfortunately new managers did not check for bookings online made the day before.so according to them we did not have a booking and they would not check.At 8pm they had a room $22 dearer which we had to pay.bad net tv reception.old food in freezer box.In the padt we had spent extra on food and drink but not this time

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for cheap accommodation and convenient central location
Stayed 3 nights in Nov 2022

4/10 Poor

Ray

Stayed 1 night in Nov 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not really up to scratch
This stay was not great. It appeared that staff had completely forgotten to clean the bathroom as the previous occupants toiletries were still in evidence on the shower floor. Black mould around the shower. No working light in the bathroom… the list goes on. We wouldn’t stay here again.
Stayed 1 night in Nov 2022

8/10 Good

Kim

Travelled with family
Liked: Cleanliness
Old time pub quite dark, looking past that into accommodation, comfortable clean with an ensuite, no toiletries except hand soap Tea and coffee facilities and a toaster Pleasure to have stayed 😊

10/10 Excellent

Guillemette

Travelled with family
Liked: Cleanliness, staff & service, amenities
First floor Double room was accessed by a well-worn staircase with grubby carpet, upstairs from pub & gaming-room. Room was adequate for our needs. Price is very reasonable. Great location. Have to park car on street. Stayed a Saturday night and was awakened at frequent intervals by drunken revellers on the street below. Wld recommend for a one-night stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school property. Clean and tidy , friendly staff
Stayed 1 night in Sep 2022

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Rooms very small, walls very thin.
Stayed 1 night in Aug 2022

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best value accommodation I've ever stayed in. Single room is compact which means you can get it nice and toasty on a cool winter night. Bed is comfortable, you get a full-sized fridge, plenty of tea/coffee/hot chocolate, decent sized flat screen TV, good shower in the en-suite and a nice, friendly welcome. Not to mention it's smack in the middle of town for convenience with loads of on-street parking right at the door. Absolutely perfect for the solo traveler.
Stayed 1 night in Aug 2022
Response from Erikah on 31 Aug 2022
Hi Timothy.Thank you so much for your lovely review! We are glad you enjoyed your stay.

10/10 Excellent

maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were friendly. Gave us an off street park so our bike were safe. The room was basic but clean, comfortable bed and really warm. The room was serviced on the second day which was unexpected but lovely to have clean towels. Excellent location in the middle of town. Not flash but great value and I would certainly recommend it. We enjoyed our stay
Stayed 2 nights in Aug 2022
Response from Erikah on 31 Aug 2022
Thank you so much for your review!It was a pleasure hosting you both

6/10 Okay

Helen

Liked: Staff & service
Okay stay, room for improvement
Lady who checked us in was lovely. Room was a good size but there was food left in fridge, one of the hand towels was dirty and a horrible stain on the carpet plus unnecessary clutter in the room. Bed was only a double and lumpy mattress, with queen bed and a tidy up it would be great value
Stayed 1 night in May 2022

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely manager
Comfy room with a comfy bed, overlooking the Main Street. Surprisingly quiet.
Stayed 1 night in Apr 2022

2/10 Terrible

Peter

Stayed 1 night in Apr 2022

6/10 Okay

Tash

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed on wet windy night. Great food and hospitlity
Stayed 1 night in Feb 2022

10/10 Excellent

Sherry, Bluff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise package
Very helpful staff at check in sorted things out no worries, comfortable room and sensational burger for dinner. Thanks guys!!
Stayed 1 night in Nov 2021

10/10 Excellent

Liza-Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls weekend
The staff were all friendly and helpful and the service was great! Our room was spacious with comfortable beds and a fantastic shower! Room is a little dated and definitely in need of new blockout curtains (and a lightbulb!) but very spacious and had everything you needed for a night away. Will definitely stay again in the future! Restaurant had great food too
Stayed 1 night in Nov 2021

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old-style hotel with friendly local hospitality, quiet and clean.
Stayed 1 night in Jul 2021