This is the second time we've stayed in this resort, previously in 2019.
Our family of 4 stayed in the family suite which has a king bed, day bed and pull out trundle for the 4th person to sleep. More than adequate and comfortable. With the trundle bed out, the room is a bit restricted with movement but it more than satisfies our needs as we're out of the room most of the time, or on the balcony. The toiletries provided are nice and replenished daily, as is the bottled water. Rooms are clean and well presented.
The facilities in the hotel are nice in terms of the pool, the kid's pool is safe and fun with waterslides and a splashpark, the main swimming pool is beautiful, very clean, well lit for night swimming until 9pm and is well serviced with towels.
The F&B service was slow on most days and could take up to 30mins for food to arrive after waiting 15mins to even place our order. The buffet choice is excellent for breakfast and dinner but equally great are the large choice of restaurants and food stalls nearby, all within a 1-10min walk from the hotel on either side of the main entrance.
The room for families
I would recommend this hotel for families and couples.