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Reviews of Grand Inn Canalside

Grand Inn Canalside
Sumiyoshi 2-21-2, Fukuoka, Fukuoka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 240 reviews" "
Rating 8 - Good. 57 out of 240 reviews" "
Rating 6 - Okay. 17 out of 240 reviews" "
Rating 4 - Poor. 7 out of 240 reviews" "
Rating 2 - Terrible. 4 out of 240 reviews" "

8.6/10

Cleanliness

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seong Jo

Stayed 3 nights in Feb 2024
Response from Grand Inn Canalside　　Sakai on 26 Feb 2024
Thank you very much for staying with us this time. Did you have a comfortable time and hug your body? If you come to Fukuoka again, please use our service again :)

10/10 Excellent

Minae

Stayed 3 nights in Jan 2024
Response from Grand Inn Canalside on 4 Feb 2024
Thank you very much for staying with us.We hope you had a pleasant stay with us.We look forward to serving you again.

6/10 Okay

Yang Sook

Stayed 2 nights in Jan 2024
Response from Grand Inn Canalside on 30 Jan 2024
Thank you for staying with us this time.We look forward to serving you again.

10/10 Excellent

Leon

Stayed 3 nights in Jan 2024
Response from Grand Inn Canalside on 19 Jan 2024
Thank you very much for staying with us.We hope you had a pleasant stay.We look forward to serving you again.

10/10 Excellent

MU HYEONG

Stayed 3 nights in Jan 2024
Response from Grand Inn Canalside on 17 Jan 2024
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if there is an opportunity.

10/10 Excellent

chulhong

Stayed 2 nights in Dec 2023
Response from Grand Inn Canalside on 4 Jan 2024
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if I have another chance!

10/10 Excellent

KA YIN

Stayed 6 nights in Dec 2023
Response from Grand Inn Canalside on 1 Jan 2024
Thank you very much for your stay this time.I hope you had a comfortable time.We look forward to serving you again!

10/10 Excellent

JIN HYUK

Stayed 4 nights in Dec 2023
Response from Grand Inn Canalside on 1 Jan 2024
Thank you very much for your stay this time.I hope you had a comfortable time.We look forward to serving you again!

10/10 Excellent

CHAD, Chula Vista

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good price. Bed was firm but comfortable. Easy check in process, no issues. Parking is expensive in the large lot next to the building. Look for budget locations if you need parking. WiFi worked well. Will stay there again in the future.
Stayed 1 night in Dec 2023
Response from Grand Inn Canalside on 1 Jan 2024
Thank you very much for your stay this time.I hope you had a comfortable time.We look forward to serving you again!

4/10 Poor

Verified traveller

Disliked: Cleanliness
Ok for students
Generally the property was not clean with many surfaces covered in dust. There were long hairs in the bed. We washed all the sheets again and saw the duvet was quite dirty. A lot of the furniture was quite old and in need of some attention. We were there during a colder period and the heating would rest for long periods letting the place get cold before turning on, it was also not strong enough to circulate the warm air properly in the room so your feet would be cold closer to the floor. There were also aggressively worded signs threatening that we would have to leave if we made sound, meanwhile our neighbours were having a party three nights in a row at 2AM. I stayed at a couple of similar properties during our 3 weeks in Fukuoka and this was the worst. It was a good size for the money and well located
Stayed 4 nights in Dec 2023
Response from Grand Inn Canalside on 23 Dec 2023
この度はご宿泊いただき誠にありがとうございました。お客様の満足のいくサービスが出来ず申し訳ございませんでした。清掃不備に関しましては、清掃スタッフへ共有し改善に努めてまいります。

10/10 Excellent

CHENG

Stayed 4 nights in Dec 2023
Response from Grand Inn Canalside on 23 Dec 2023
Thank you very much for staying with us.We look forward to serving you again.

10/10 Excellent

Kit chun

Stayed 5 nights in Dec 2023
Response from Grand Inn Canalside on 23 Dec 2023
Thank you very much for staying with us.We look forward to serving you again.

8/10 Good

WONMUK

Stayed 2 nights in Dec 2023
Response from Grand Inn Canalside on 23 Dec 2023
Thank you very much for staying with us.We look forward to serving you again.

10/10 Excellent

SANGWOO

Stayed 2 nights in Dec 2023
Response from Grand Inn Canalside on 23 Dec 2023
Thank you very much for staying with us.We look forward to serving you again.

6/10 Okay

chaemin

Stayed 3 nights in Nov 2023
Response from Grand Inn Canalside on 23 Dec 2023
Thank you very much for staying with us.We look forward to serving you again.

10/10 Excellent

YONGMIN

Stayed 1 night in Nov 2023
Response from Grand Inn Canalside on 5 Dec 2023
Thank you for using our service.Thank you for your high evaluation.We look forward to serving you again if we have another chance.

10/10 Excellent

yeojin

Stayed 3 nights in Nov 2023
Response from Grand Inn Canalside on 5 Dec 2023
Thank you for using our service.Thank you for your high evaluation.We look forward to serving you again if we have another chance.

8/10 Good

CHI TO

Stayed 4 nights in Nov 2023
Response from Grand Inn Canalside　　Sakai on 23 Nov 2023
この度は、ご利用していただき誠にありがとうございました。快適にお過ごしいただけましたでしょうか？また福岡にお越しの際は、ご利用くださいませ。

8/10 Good

SeungYeon

Stayed 3 nights in Nov 2023
Response from Grand Inn Canalside on 18 Nov 2023
We hope you enjoyed staying at our place.Hope to welcoming you here again

10/10 Excellent

KAYOUNG

Stayed 3 nights in Nov 2023
Response from Grand Inn Canalside on 8 Nov 2023
We hope you enjoyed staying at our place.Hope to welcoming you here again someday in the future!

10/10 Excellent

DONG JUN

Stayed 3 nights in Oct 2023
Response from Grand Inn Canalside on 2 Nov 2023
We hope to welcoming you here again someday in the future! Hope to welcoming you here again someday in the future!

10/10 Excellent

hiu lam

Stayed 2 nights in Oct 2023
Response from Grand Inn Canalside on 31 Oct 2023
We hope you enjoyed staying at our place.Hope to welcoming you here again someday in the future!

8/10 Good

hiu lam

Stayed 5 nights in Oct 2023
Response from Grand Inn Canalside on 31 Oct 2023
We hope you enjoyed staying at our place.Hope to welcoming you here again someday in the future!

6/10 Okay

Akiko

Travelled with family
Disliked: Cleanliness
I was reserved for a week for stay. When I went into the room there was hair everywhere on the floor so it grossed me out. I called the front desk and told them and I want to check out the next day. The good thing is that they admitted their fault and refunded the money for the rest of the stay which was nice.
Stayed 7 nights in Oct 2023
Response from Grand Inn Canalside on 30 Oct 2023
We are very sorry for the discomfort you experienced.We will share with our cleaning staff about the inadequate cleaning and strengthen our efforts.

10/10 Excellent

hiu lam

Stayed 2 nights in Oct 2023
Response from Grand Inn Canalside on 26 Oct 2023
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if I have another chance!

10/10 Excellent

Cheung Ching

Stayed 3 nights in Sep 2023
Response from Grand Inn Canalside Sakai on 7 Oct 2023
この度は、ご宿泊していただき誠にありがとうございました。また機会がございましたら、是非ご利用下さいませ。

10/10 Excellent

SOJUNG

Stayed 3 nights in Sep 2023
Response from Grand Inn Canalside on 12 Sept 2023
We hope you enjoyed staying at our place.Hope to welcoming you here again someday in the future！

10/10 Excellent

Pan Soo

Stayed 2 nights in Aug 2023
Response from Grand Inn Canalside on 22 Aug 2023
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if I have another chance!

10/10 Excellent

Hyunjung

Stayed 3 nights in Aug 2023
Response from Grand Inn Canalside on 22 Aug 2023
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if I have another chance!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good hotel for family
We stayed for 6 nights in unit that is good for 5 persons. The size of the room is a bit tight but it is acceptable. The unit and all amenities are very clean. Location is perfect as it is walking distance to a shopping mall, metro/train station, easy access to take a taxi. Communication with the property was easy (before our actual check-in date) and all my requests were attended to. Highly recommended
Stayed 6 nights in Jul 2023
Response from Grand Inn Canalside on 25 Jul 2023
この度はご宿泊頂き誠にありがとうございました。快適にお過ごし頂けたようで大変嬉しく思います！また機会ございましたら宜しくお願いいたします。

8/10 Good

seolhwa

Stayed 3 nights in Jul 2023
Response from Grand Inn Canalside on 23 Jul 2023
この度は当ホテルにご宿泊いただき、誠にありがとうございました。今後ともお客様に快適にお過ごしいただけるよう努めてまいります。お客様のまたのお越しを、スタッフ一同心よりお待ちしております。

6/10 Okay

mei yi jacqueline

Stayed 4 nights in Jul 2023
Response from Grand Inn Canalside　　Sakai on 1 Sept 2023
Thank you for staying with us this time.Did you have a comfortable stay?If you have a chance, please use us again.

4/10 Poor

Derek

Stayed 2 nights in Jul 2023
Response from Grand Inn Canalside Sakai on 17 Jul 2023
Thank you very much for your stay.We hope you had a comfortable stay?Grand Inn Canalside Sakai

10/10 Excellent

HANGSOON

Stayed 4 nights in Jul 2023
Response from Grand Inn Canalside on 10 Jul 2023
Thank you very much for staying with us.We hope you had a pleasant stay.We look forward to having the opportunity to work with you again!

10/10 Excellent

Dane

Stayed 1 night in Jun 2023
Response from Grand Inn Canalside on 2 Jul 2023
Thank you for staying with us.We hope you had a pleasant stay.Thank you very much.

8/10 Good

See Fawn

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nowhere to hang towels and clothes apart from wardrobe
Stayed 4 nights in Jun 2023
Response from Grand Inn Canalside on 25 Jun 2023
Thank you for staying with us.We hope you had a pleasant stay.Thank you very much.

4/10 Poor

YEONGJA

Stayed 3 nights in Jun 2023
Response from Grand Inn Canalside on 23 Jun 2023
Thank you very much for your stay this time.I look forward to working with you again if I have another chance!

10/10 Excellent

HOWON

Stayed 4 nights in Jun 2023
Response from Grand Inn Canalside on 19 Jun 2023
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if I have another chance!

10/10 Excellent

Seungho

Stayed 2 nights in Jun 2023
Response from Grand Inn Canalside　　Sakai on 14 Jun 2023
この度はご利用ありがとうございました。また機会がありましたらご利用くださいませ。Grand Inn Canalside　　Sakai

8/10 Good

chanyoung

Stayed 3 nights in May 2023
Response from Grand Inn Canalside on 12 Jun 2023
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if I have another chance!

10/10 Excellent

MUNSOO

Stayed 1 night in Jun 2023
Response from Grand Inn Canalside on 12 Jun 2023
Thank you very much for your stay this time.I hope you had a comfortable time.I look forward to working with you again if I have another chance!

8/10 Good

Deven

Stayed 2 nights in May 2023
Response from Grand Inn Canalside　　Sakai on 28 Jun 2023
Thank you very much for staying with us this time.Please use it again if you have a chance.Grand Inn Canalside　　Sakai

4/10 Poor

JONG RAK

Stayed 3 nights in Jun 2023
Response from Grand Inn Canalside on 7 Jun 2023
この度は、ご宿泊頂き誠にありがとうございました。また機会ございましたら宜しくお願い致します。

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, room comfort
Centrally located and spacious
Lots of space. Loved the extra bed and the door separator for privacy. The ofuro after a long day of walking (and a shower) always so relaxing. Small kitchen, but we like that. Close to lots of great stuff in Fukuoka.
Stayed 7 nights in May 2023
Response from Grand Inn Canalside on 1 Jun 2023
We hope you enjoyed staying at our place.Hope to welcoming you here again someday in the future!

8/10 Good

HYEONGMO

Stayed 3 nights in May 2023
Response from グランドインキャナルサイド on 30 May 2023
We hope you enjoyed staying at our hotel.Hope to welcoming you here again someday in the future!

10/10 Excellent

Youngeun

Stayed 3 nights in May 2023
Response from Grand Inn Canalside on 28 May 2023
この度はご宿泊いただきありがとうございました。 快適な滞在であったことを願っております。 福岡にいらっしゃる時はぜひまたご利用ください。ありがとうございました！

10/10 Excellent

Heejin

Stayed 2 nights in May 2023
Response from Grand Inn Canalside on 26 May 2023
この度は、ご宿泊頂き誠にありがとうございました。また機会ございましたら宜しくお願い致します。

10/10 Excellent

CHIAKUNWU

Travelled with group
Liked: Cleanliness, room comfort
空間大，環境舒適，離地鐵有段距離。
空間大，窗外有河景。下午陽光照射到房內非常舒服。房間大致乾淨，但是廚房水槽濾網與洗衣機濾網沒有清潔，垃圾沒有每天收不太方便。洗衣機如果可以換成有烘衣功能就更完美了。
Stayed 4 nights in May 2023
Response from Grand Inn Canalside on 24 May 2023
We apologize for any discomfort caused by the lack of cleanliness.We appreciate your valuable comments.We will make every effort to improve in the future.We apologize for any inconvenience caused.

10/10 Excellent

JAEHYEON

Stayed 3 nights in May 2023
Response from グランドインキャナルサイド on 17 May 2023
この度はご宿泊頂き誠にありがとうございました。快適にお過ごし頂けたことを願っております。また機会がございましたら宜しくお願い致します！

10/10 Excellent

HONGSEOK

Stayed 2 nights in May 2023
Response from グランドインキャナルサイド on 14 May 2023
이번에 수많은 숙박시설에서 저희 회사에 투숙해 주셔서 정말 감사드립니다.다음에 기회가 되시면 잘 부탁드립니다.