View bath Suite with Tatami Area and Fuji View, Non Smoking
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Reviews of Fuji Lake Hotel

3.5 out of 5
Fuji Lake Hotel
1 Funatsu, Fujikawaguchiko-cho, Minamitsuru-gun, Fujikawaguchiko, Yamanashi-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 201 reviews" "
Rating 8 - Good. 67 out of 201 reviews" "
Rating 6 - Okay. 17 out of 201 reviews" "
Rating 4 - Poor. 7 out of 201 reviews" "
Rating 2 - Terrible. 1 out of 201 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

LI, FOREST HILLS

Travelled with partner
Location is good, but don’t expect it as a “ resort “, just average place to stay in, and you usually don’t get a chance to book either of two hotel restaurants and its junk stuff buffet at high price will be the only option
Stayed 2 nights in May 2024

10/10 Excellent

Lixing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast and dinner buffet
Stayed 2 nights in Sep 2023

6/10 Okay

Kenny, Honolulu

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice location, but property need to be upgraded and update
Stayed 1 night in Jul 2023

10/10 Excellent

Grant

Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Em-Amorn

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 2 nights in May 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

CHUN TO VICTOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Japanese hotel with well maintain facilities. The buffet dinner was awesome! And great Japanese hospitality in general.
Stayed 1 night in Mar 2023

10/10 Excellent

LAM, SAN GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , friendly
Stayed 2 nights in Mar 2023

10/10 Excellent

PAK LAM

Liked: Cleanliness, staff & service, amenities
Food was good, everyone friendly and helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

kam hung robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Jenny M L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views!!
We stayed 3 nights in 2 different facing rooms- lakeview and My Fuji view as there was no one room for 3 continuous nights of stay and it turned out very well as we had both views of the Kawaguchi lake and of Mt Fuji. The hotel itself is a little dated but the location is great and there is a hotel shuttle as well as the sightseeing red loop bus stop bus right outside the hotel itself. Breakfast is included in room rate and quite good. Dinner is good. Staff were friendly and helpful. Our first room for 2 nights was 484sq ft with a lovely lakeview. For the last night we had to move room and do a check out of our room by 11am and leave our bags with reception till 3pm to move into our other room with Mt Fuji view. The only thing was we discovered the room (about 484sq ft) which we paid for the last night with an open bath was the same price as what the hotel normally charge for their suite (753sq ft) on the hotels.com website for 4Feb 2020! So just be aware and enquire more carefully on the room types and pricing. It may of course be due to the demand and supply factor. Other than that caution I would recommend a stay at the hotel.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I cannot believe I spent over 400USD for a room that had not been updated in at least 30 years. I would not even give this hotel 2 stars. The online photos do not accurately depict the current condition of the rooms. Breakfast had a lot of options but again the room and furnishings were worn and dated.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Booked West Wing Mt Fuji view room top floor could only see top of mountain. They have to update room view photo false advertising.
Stayed 1 night in Sep 2019

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff were awesome! I regret not getting their names because I would like to mention them by name as they were so great. They helped us rearrange the night we stayed when Fuji was closed because of a typhoon and they helped us check to make sure we could go back the next day. They also helped us get a great dinner when a lot of places nearby were closed. They were really great!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with good view of the Mt. Fuji.
Close to the lake. Have good views of the lake and Mt. Fuji. Large room area. Very nice breakfast and supper.
Stayed 2 nights in Jul 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful visit and stay in nagano.
Traditional Japanese inn located in the middle of the Zenjoki Temple area. Location could not be any better. Service and food excellent.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a classic Japanese Hotspring hotel that is great for family traveling with elders and young children. The hotel amenities may feel outdated when compared to more fancy hotels in the city, but the hotel staff and quality of service is just superb. It’s a great place to experience all that Fujikawaguchiko has to offer
Stayed 1 night in Jan 2019

10/10 Excellent

Michaljon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Christmas stay
The hotel is beautiful! In the western + Japanese style room, the bed is extremely large or you can choose to use a futon on the tatami! I do recommened saving money and choosing the “lake view” rooms, because on the Mountain View selection, you can’t see the mountain from your room window. It’s actually outside of your door in the hallway window. Just as a heads up! Amazing breakfast and an excellent view from the private onsen! I highly recommened paying extra for those!
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

6/10 Okay

Michael

Disliked: Property conditions & facilities
Good location but no evening food unless booked
The area of the Kawaguchico Lake is fantastic and from the 7 floor rooms west wing there is a view of Mt Fuji as well as the Lake from most of the rooms on the other side of the Hotel. The hotel itself however is very tired and needs a refit. The downstairs area particularly the carpets needs a refit and a good clean. Staff are very courteous and well trained. The locality does not have many restaurants open in an evening so it was disturbing that we could not eat in the Hotel restaurant. It had to be prebooked and was not available on check in night or the night after. So the only food available in the hotel was in the lobby bar and the only hot food was a toasted sandwich. Clearly this is a very tour based hotel and individual travellers as we were were not well catered for. The restaurant is very large so we could not understand why we could not eat there. Breakfast was good with over 70 people eating there on one occasion. Room were standard Japanese size with adequate facilities. In summary nice area, location of the hotel perfect, friendly efficient staff but but it needs a good clean up and in an evening no food option without advance booking before arrival and limited options outside.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

susan, melbourne, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful old world hotel.
Glorious vistas. Delightful staff. Wonderful 1930s decor in pristine condition.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, friendly staffs and helpful. Free hotel taxi back and forth station.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very expensive but the beauty of the view of the lake and Mt Fuji was worth it. So beautiful and relaxing. The private public outdoor onsen was nice and our in room onsen was very relaxing as well. My daughter and I also enjoyed the massage chairs they had. The breakfast buffet had a lot of choices. Dinner had unusual varieties of food. The town itself is small but we just wanted to enjoy the beauty of the lake and relax
Stayed 2 nights in May 2018

8/10 Good

Taro, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flexible
Very helpful, as we failed to book one of our days there, and the hotel staff accommodated us well, even though they were very busy.
Stayed 1 night in Mar 2018

10/10 Excellent

yong, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfected our vacation
Besides the clear skies to meet Fuji-san, the leg of the trip was made great by the first class hospitality of the hotel staff. The menu for the 2-nights’ half board was well conceived and flawlessly executed. Though I can’t say the same for the kid’s meal. Overall, perfect view, perfect onsen, perfect location, perfect hospitality - well done on all fronts! We will be back!
Stayed 2 nights in Apr 2018

8/10 Good

Ka Shing

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

RW, thai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
old hotel
Old hotel and furniture, Location is good.....................................
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Stayed 2 nights. Staff was very friendly and helpful. Really enjoyed baths/spa! Our room has amazing view of Mt. Fuji. Opposite side of hotel has great view of lake! Would visit again!
Stayed 2 nights in Apr 2018

10/10 Excellent

Angsuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mahari, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the kawaguchiko lake
Relaxing and breathe taking venue for vacation. Worth paying and will visit the place again in the future. However the cgeck in time is a bit late i.e at 3pm, and we have to wait more than an hour to be able to check in and rest in our toom
Stayed 1 night in Mar 2018

10/10 Excellent

Lil, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We confirmed a Mt. Fujii view room but unfortunately, we did not have any view because of low clouds! However, the room was comfortable and breakfast was sumptuous.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with hot spring
Very good view of the Fuji mountain.
Stayed 1 night in Dec 2017

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but Fuji View room not worth the premiu
Had a good stay. Was especially impressed by the service of the friendly staff. Was however disappointed with the "Fuji View" room that we had to pay extra for. The core was blocked by trees. In the end, we had to go to the observatory like everyone else.
Stayed 1 night in Dec 2017

6/10 Okay

Wai Man

A fair hotel
It is an old hotel with reasonable service . Fantastic view of the Lake. Breakfast just so so . Very strange that they do not provide dinner to the hotel guests ., very inconvenient .
Stayed 1 night in May 2017

8/10 Good

gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel amenities n location
Everything is good from room to onsen, location as well and free shuttle but the shuttle only service in from morning till noon.after which u need to take public bus but bus stop just at the side of hotel. Keisai dinner was BIG disappointment. Breakfast was good.

6/10 Okay

Dian

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hot spring

8/10 Good

Wong

Liked: Cleanliness
family trip
service of the hotel is average esp at the front desk. location is ok if you drive. room is basic with small bath room. bed room is big enought for 3-4 people. view of mt fuji and lake is great. break fast is average but is ok. hotel is a little expensive as compare to others hotel nearby.

8/10 Good

jes, spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel beside the lake
Cosy hotel with gd view tat is juz beside the lake.

10/10 Excellent

Shuang, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a casual visit
This is a great hotel with close access to the Kawaguchiko train and shuttle station and the lake. Hotel has a courtesy shuttle that runs two trips per hour. There's a viewing deck on top of the hotel for the Mount Fuji. They had delicious breakfast and live drum performance at lobby in the evenings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a new hotel, but it is well maintained clean and it's a nice hotel, I think this is the case with all the hotels in the area. I would recommend staying here, the lake view is great, the Mt. Fuji view is also great but you do have a view of the city between you and the mountain, whereas the lake view is unobstructed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an older hotel, but it's well maintained and still nice to stay at, don't expect this to be a modern hotel

10/10 Excellent

Maria Theresa, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Fuji hotel - customer service at best
The customer service was one of the best experience i had from checkin, dining to checkout. I enjoyed the BINGO game as well. The view from the hotel of the lake and Mt Fuji was amazing. To further enhance hotel experience, I would suggest hotel to upgrade in room facilities such as provision of USB ports for charging, cable TV perhaps.