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City Hotel West

Pet-friendly hotel connected to the convention centre in Frankfurt with 24-hour front desk
your current months are May, 2024 and June, 2024.
May 2024
June 2024

City Hotel West

Photo gallery for City Hotel West

Reception
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast buffet
Shower, free toiletries, hair dryer, towels

Overview of City Hotel West

Reviews
3.0

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is NZ$117
Price available on 2/5/2024

Check out the area

Map
Moselstr. 35, Frankfurt, HE, 60329
  • Popular LocationMarmaris1 min walk
  • Popular LocationSaravanaa Bhavan1 min walk
  • Popular LocationDer Fette Bulle1 min walk
  • Popular LocationAlanya-City2 min walk
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Room options

View all photos for Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Vierbettzimmer

Hypo-allergenic bedding, minibar, in-room safe, desk

Vierbettzimmer

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Frankfurt

Located on the waterfront, City Hotel West is in Bahnhofsviertel neighbourhood and is connected to a shopping centre. Alte Oper and Festhalle Frankfurt are cultural highlights, and travellers looking to shop may want to visit Skyline Plaza and Frankfurt Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle.
Visit our Frankfurt travel guideOpens in a new window

What's nearby

  • Main Tower - 10 min walk
  • Skyline Plaza - 13 min walk
  • Alte Oper - 13 min walk
  • Frankfurt Christmas Market - 15 min walk
  • MyZeil - 19 min walk

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 18 min drive

Restaurants

  • Der Fette Bulle - 1 min walk
  • Starbucks - 2 min walk
  • Frittenwerk - 2 min walk
  • Kakadu - 2 min walk
  • XiaoLongKan Hotpot Restaurant - 2 min walk

About this property

City Hotel West

Hotel located in Bahnhofsviertel
Close to Main Tower and Alte Oper, City Hotel West provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Express check-out, luggage storage and ATM/banking services
  • A front desk safe, tour/ticket information and concierge services
  • A vending machine, a 24-hour front desk and smoke-free property
Room features
All guest rooms at City Hotel West feature perks, such as separate sitting areas, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 41-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Languages

Arabic, English, Farsi, French, German, Hindi, Lithuanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • On the boardwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 41-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Hotel West
City Hotel West Frankfurt
City West Frankfurt
City Hotel-West Hotel Frankfurt
City Hotel West Hotel
City Hotel West Frankfurt
City Hotel West Hotel Frankfurt

Frequently asked questions

Is City Hotel West pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at City Hotel West?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at City Hotel West on 23 Apr 2024 start from NZ$246.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Hotel West?

There is free parking nearby.

What time is check-in at City Hotel West?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at City Hotel West?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is City Hotel West located?

Located in Bahnhofsviertel, this hotel is within a 10-minute walk of Financial District and Main Tower. Skyline Plaza and Frankfurt Trade Fair are also within 15 minutes. Central Station Tram Stop and Münchener Straß/ Frankfurt Central Tram Stop are within a 5-minute walk.

City Hotel West Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 4 out of 6 reviews" "

3.4/10

Cleanliness

5.2/10

Staff & service

4.8/10

Amenities

3.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked and paid for a quadruple room. My room had two single beds pushed together. My room absolutely stank of stale smoke. It had a fridge which would have been good if it worked. Constant noise all night. It’s in a rough part of town but I knew that already. The pictures aren’t of this hotel! Very dirty. Ended up checking out early and going home.

4/10 Poor

Axel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very competitive rates but no bargain. You definitely get what u pay for. On weekends sometimes in summertime there are extremely noisy block parties with thousands of people and DJs and bands. No way to sleep before 2 or 3 am. But maybe you wanna go down and join! Rooms missing even basic standards.
Stayed 2 nights in Sep 2023

6/10 Okay

Wahidullah

Travelled with family
Liked: Staff & service, amenities
The customer service was good
Stayed 2 nights in Sep 2023

2/10 Terrible

Sotirios

Disliked: Cleanliness, staff & service, property conditions & facilities
Sehr schmutzig...laut .von einem besoffenen mitten in der Nacht geweckt.. danach noch mal vom rezeptionist..nie wieder...
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Erster Eindruck war ein extrem starker Geruch nach Zigarettenrauch. Nachdem ich gelüftet habe, habe ich einen Fleck unter dem Laken am Fußende gesehen, dazu etwas Asche auf dem Laken. Es gab nur Papierhandtücher, kein Duschhandtuch, kein Wasserkocher und schon gar nicht eine Willkommensflasche mit Sprudel. Später habe ich gesehen, dass im Erdgeschoss Getränke zum Verkauf standen. Das Mobiliar war teilweise defekt und notdürftig repariert oder mit Edding bekritzelt. Definitiv keine Empfehlung, auch wenn das Personal an der Rezeption sehr höflich war.