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Reviews of Hotel Frankfurt Messe affiliated by MeliĆ”

4 out of 5
Hotel Frankfurt Messe affiliated by MeliĆ”
Katharinenkreisel (Opelrondell), Frankfurt, HE

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 426 reviews" "
Rating 8 - Good. 195 out of 426 reviews" "
Rating 6 - Okay. 68 out of 426 reviews" "
Rating 4 - Poor. 32 out of 426 reviews" "
Rating 2 - Terrible. 18 out of 426 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adeel

Stayed 2 nights in Dec 2023

10/10 Excellent

Dave

Travelled with family
Stayed 1 night in Nov 2023

6/10 Okay

Patrick

Stayed 1 night in Nov 2023

8/10 Good

YITZHAK

Stayed 2 nights in May 2023
Response from Martina MĆ¼ller-Frasch/Hotel Manager on 26 Jun 2023
Dear YITZHAKThank you for the good review of your stay. When our guests enjoy the time, it is the best motivation. But we will not give up trying to get the full points. We would be delighted if you will give us the opportunity to do so with a new visit. Until then, all the best and kind regardsMartina MĆ¼ller-FraschHotel Manager

8/10 Good

Jarno

Stayed 1 night in May 2023
Response from Martina MĆ¼ller-Frasch/Hotel Manager on 26 Jun 2023
Dear JarnoThank you for the good review of your stay. When our guests enjoy the time, it is the best motivation. But we will not give up trying to get the full points. We would be delighted if you will give us the opportunity to do so with a new visit. Until then, all the best and kind regardsMartina MĆ¼ller-FraschHotel Manager

10/10 Excellent

Stig

Stayed 2 nights in Apr 2023
Response from Martina MĆ¼ller-Frasch/Hotel Manager on 26 Jun 2023
Dear StigThank you very much for this wonderful rating of your stay with us. We appreciate that you enjoyed the time with us. Please visit us again as soon as possible. All the best for you.Kind regardsMartina MĆ¼ller-FraschHotel Manager

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean throughout and staff were friendly. The only let down was that the bar had limited drinks - no vodka and poor wine choice!
Stayed 2 nights in Feb 2023
Response from Martina MĆ¼ller-Frasch/Hotel Manager on 26 Jun 2023
Dear ClaireThank you for the good review of your stay. When our guests enjoy the time, it is the best motivation. But we will not give up trying to get the full points. We would be delighted if you will give us the opportunity to do so with a new visit. Until then, all the best and kind regardsMartina MĆ¼ller-FraschHotel Manager

2/10 Terrible

Sarah

Stayed 2 nights in Feb 2023
Response from Martina MĆ¼ller-Frasch/Hotel Manager on 21 Feb 2023
Liebe Sarah,vielen Dank fĆ¼r die Bewertung Ihres Aufenthaltes bei uns. Die Anmerkungen unserer GƤste sind uns wichtig. Nur so kƶnnen wir uns stetig verbessern und unsere Dienstleistungen den BedĆ¼rfnissen unserer GƤste anpassen. Wir bedauern es sehr, daƟ nicht alles rundherum gepaƟt hat und werden an den erwƤhnten Punkten arbeiten. Wir freuen uns, wenn Sie sich beim Ihrem nƤchsten Aufenthalt erneut von unserer LeistungsfƤhigkeit Ć¼berzeugen. Bis dahin alles Gute und herzliche GrĆ¼ĆŸeMartina MĆ¼ller-FraschHotel Manager

10/10 Excellent

karla

Liked: Cleanliness, staff & service
Everything was excellent. The staff was amazing. I highly recommend this hotel.
Stayed 3 nights in Jan 2022
Response from Martina MĆ¼ller-Frasch on 11 Apr 2022
Dear Karla Thank you very much for this wonderful review of your stay with us. We are very happy that we could convince you of our services. Whenever you are in Frankfurt, please visit us again. We are looking forward to welcoming you again at our hotel. Best regards Martina MĆ¼ller-Frasch Hotel Manager

10/10 Excellent

ERNEST NII

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the guys are very good and gentle
it was excellent
Stayed 1 night in Oct 2021

10/10 Excellent

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice view on the skyline of Frankfurt And itā€™s like 15 min walking to the shopping center of Frankfurt
Stayed 2 nights in Jun 2020

10/10 Excellent

Kirstie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel!
The staff were lovely & the rooms were tidy and clean! A fun bar downstairs and central to the Messe.
Stayed 1 night in Feb 2020
Response from Martina MĆ¼ller-Frasch/General Manager on 26 Feb 2020
Dear Kirstie Thank you very much for this Wonderful review of your stay with us. It is a huge Motivation for us that we could make you a nice time in Frankfurt. Whenever you come back to our City, we are Looking Forward to be your host. Have a good time and all the best for you Martina MĆ¼ller-Frasch General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The television was huge and there was a coffee machine!
Stayed 2 nights in Jan 2020
Response from Martina MĆ¼ller-Frasch/General Manager on 26 Feb 2020
Dear guest Thank you very much for this wonderful rating of your stay with us. We appreciate that you enjoyed the time with us. Please visit us again as soon as possible. All the best for you. Kind regards Martina MĆ¼ller-Frasch General Manager

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Great hotel, 5 mins walk from the Messe.
Stayed 2 nights in Nov 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 29 Nov 2019
Dear Carol Thank you so much for this Wonderful review of our hotel. We are pleased that we could make your time in Frankfurt comfortable. Please visit us again whenever you are in Frankfurt. Best regards Martina MĆ¼ller-Frasch General Manager

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Only stayed for 2 nights out of 4 and never got a refund
Stayed 4 nights in Oct 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 30 Oct 2019
Dear guest Thank you very much for your comments about your stay with us. Since I only have this brief information, I suspect that you had booked a non-refundable rate. These rates are particularly favorable due to the conditions. However, you also get the information during the booking process that this booking can no longer be cancelled free of charge. If we subsequently accept any cancellation, we would not have to offer these cheaper rates separately. Therefore I ask for your understanding for this procedure. On your next stay, you are welcome to book a refundable rate, we look forward to seeing you. Best regards

6/10 Okay

Verified traveller

Travelled with family
Shower was useless, has to have baths Beds were clean but got lots of bites
Stayed 2 nights in Sep 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 24 Oct 2019
Dear Guest Thank you for taking the time to review your stay. We are sorry that you could not enjoy it totally. If you stay next time with us we would appreciate to help you with any problems immediately. We are looking forward to welcome you again. Best regards

10/10 Excellent

Ryan, Chilliwack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Staff helpful and friendly. Changed my key 3 times when I noticed it was desensitizing in my smartphone case. Worked perfectly after keeping them apart. Only gripe I had was the sink drained very slowly.
Stayed 7 nights in Sep 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 24 Oct 2019
Dear Ryan Thank you so much for this wonderfull review of our hotel. We are very pleased that you had a good time with us. We are looking forward to welcome you again soon in Frankfurt. Best regards

2/10 Terrible

Andy, Texas - TX

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a good location and accessible byByd and Tram
Stayed 4 nights in Aug 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 10 Oct 2019
Dear Andy, thank you very much for Rating our house. From your comments, we can not understand why the rating of your stay was not very good. Maybe you will tell us something more during your next stay with us? We would be glad. Yours sincerely

4/10 Poor

Andy, Austin - TX

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Bus and Tram stops ! And itā€™s in an intersection of two major streets in front of a winderfull Hotel of Radisson Blu
Stayed 4 nights in Aug 2019
Response from Martina MĆ¼ller-Frascg/General Manager on 10 Oct 2019
Dear Andy, thank you for taking the time to review your stay with us. From your comments, we can not understand why the rating of your stay was not very good. Maybe you will tell us something more during your next stay with us? We would be glad. Yours sincerely

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really clean. It was very hot in my room but I would just open my window when it was cool outside. You can also hear everything going on in your hallway. Over all it was a good stay because it was clean and the room was nice.
Stayed 4 nights in Aug 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 24 Oct 2019
Dear Michelle Thank you very much for your very kind and detailled review of your stay. Please give us a hint for your next stay so that we can plan a more quiet room for you. We are looking forward to Welcome you again with us. Best regards

8/10 Good

Shifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 29 Dec 2019
Dear Shifa Thank you very much for your good rating of your stay with us. We are very happy that you enjoyed the time with us. We are looking forward to welcome you again soon in Frankfurt. Best regards Martina MĆ¼ller-Frasch General Manager

8/10 Good

Abdel Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was OK
Stayed 1 night in Jul 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 29 Dec 2019
Dear Abdel Hamid Thank you very much for your kind rating of your stay with us. We are glad that you enjoyed it and hope to wlcome you back soon in Frankfurt. Best regards Martina MĆ¼ller-Frasch General Manager

2/10 Terrible

Ronen

Disliked: Staff & service, property conditions & facilities, room comfort
BAD PAINT SMELL & NO AIRCON
Don't go there! No AirCondition - although they claim they have. Bad paint smell in the Room - U simply sleep with Chemicals in the room. I have been staying in June 2019 for 4 nights there, check in late around 23:00. When entering the floor corridor a bad smell of paint, when entering my room it was even worse. I wanted to turn on the air con and open the window but no AirCon ( it was 35 deg - outside). There was a switch but it doesn't operate anything So I went back downstairs said the i moved from other hotel to this one due to the AirCon but it doesn't work and that I am an asthma sick and the paint smell is so bad. Do you have another room with working Aircon and no Smell? The receptionist said only tomorrow we can change your room. I didn't sleep all night and went again next day, they changed my room to another room same issues smell bad from paint and no Aircon. I came again next morning, they say that they are sorry no other room available. I asked to talk with the manager of the hotel but she was not available, i left a message to get back to me but till now no reply by email or tel. This hotel has no working air condition in all rooms, it has a bad smell of paint in the room since they renovate it but didn't give the paint smell to come out and just trying to make money over innocent customers that looking to put their head on a bed and rest, but find themself sweating and smelling all day and night.
Stayed 4 nights in Jun 2019
Response from Martina MĆ¼ller-Frasch General Manager on 29 Dec 2019
Dear Ronen Thank you very much for the detailled review of your stay with us. Please be ensured that we analyse each review to improve our services. we would appreciate if you come back soon so that we can convince you again from our services. Best regards Martina MĆ¼ller-Frasch General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the messe ,great hotel only the room door locking system is wierd
Stayed 1 night in Jun 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 29 Dec 2019
Dear Guest Thank you very much for this very good review of your stay with us. We are very happy that we could make your time during your messe visit a little bit more comfortable and easy. Please visit us again as soon as possible. Best regards Martina MĆ¼ller-Frasch General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The building absolutely has to update their air conditioning unit. The sheets were also lacking, as with 40 degree weather the bed only had a duvet for cover. Also, why not offer guests a bottle of water in the room?
Stayed 1 night in Jun 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 30 Dec 2019
Dear Guest Thank you very much for review your stay with us. We really regret that you have not been satisfied with all our services. We hope we can convince you again during your next stay in Frankfurt. Best regards Martina MĆ¼ller-Frasch General Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quick two nights
Hotel was clean and tidy. room was clean and airy. No coffee or tea facility in the room.did advise cap on door and door knob came off .not a big thing but advised . Response was it happens a lot! Hotel is out of town but only a 10-15 minute Walk from Messe Conference Centre if you have to go there. Breakfast room clean and food was good. . Each morning the reception desks seemed to be overwhelmed with guest coming in for conference, so the queues to check in were long. Would suggest paying any bills the night before and just leave key on the desks. But was a clean and accommodating
Stayed 2 nights in Jun 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 29 Dec 2019
Dear Guest Thank you very much for your kind rating of your stay. We are very happy that you enjoyed it. Please visit us again soon in Frankfurt. Best regards Martina MĆ¼ller-Frasch General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to by cab .long ti wate to get in to room
Stayed 1 night in May 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 29 Dec 2019
Dear Guest Thank you very much for your wonderful rating of your stay. We are very happy that you enjoyed it. Please visit us again soon in Frankfurt. Best regards Martina MĆ¼ller-Frasch General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 31 Dec 2019
Lieber Gast, vielen Dank fĆ¼r die gute Bewertung Ihres Aufenthaltes bei uns. Wir freuen uns, daƟ Sie sich wohl gefĆ¼hlt haben. Bei Ihrem nƤchsten Aufenthalt holen wir uns noch den letzten Punkt von Ihnen. Wir freuen uns auf Sie. Herzliche GrĆ¼ĆŸe Martina MĆ¼ller-Frasch General Manager

8/10 Good

YY, HK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk is great. Restaurant is still the weakest part of this hotel in terms of service and food quality.
Stayed 4 nights in Feb 2019
Response from Martina MĆ¼ller-Frasch/General Manager on 25 Feb 2019
Dear YY, Thank you very much for your nice and constructive review of our house. We are happy that you felt well with us during the stay and we will take the opportunity to improve the quality of our Restaurant. We hope that we can convince you then during your next stay at the QGREENHOTEL by MeliĆ”. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very spacious and clean. Hotel staff were all nice and helpful
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good place to stay with helpful staff and comfortable rooms. Only slight downside is the distance to the main station being a 30 min walk, but not a huge problem.
Stayed 2 nights in Aug 2018

10/10 Excellent

Juan F S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, WiFi speed of a slug
Everything was excellent except the WiFi. Itā€™s like going to a hotel in Africa. The slowest WiFi I have experienced in any city in Europe.
Stayed 1 night in Jul 2018

6/10 Okay

Alex

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2018

4/10 Poor

NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't stay at this hotel .The service fails publicize that there is a cap on the internet. Staff are rude are not accommodating. Please again please,,,DO NOT STAY HERE >>>SAFE YOUR HARD EARN DOLLARS
Stayed 7 nights in May 2018

8/10 Good

Seungtai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for business trip
just quite nice hotel for business trip
Stayed 1 night in May 2018

2/10 Terrible

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Beware: Hidden costs are HUGE!!
The hotel was not bad overall, but there were two things that really affected my opinion of this hotel: The price of the breakfast was 18 Euros per person, and the price of the overnight parking was 22 Euros!! I thought both of those were a total ripoff. To pay for those two things would have cost me almost the same as what I paid for the room. I think that is a scam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, clean, comfortable and conveniently located. I would recommend this hotel.

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Horrible WiFi.
Good room and service. Free Wi-Fi was horrible and almost useless
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel just 5 min direct straight walk to get to Messe Conferece Center
Stayed 4 nights in Oct 2017
Dear Guest, thank you very much for your nice review. We are pleased to hear that you enjoyed your stay and had a pleasant time at the QGREENHOTEL by Melia. We hope to welcome you soon in our hotel. Kind regards the QGREENHOTEL by Melia team

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No AC
not a good night sleep bed was hard pillows were only about an inch thick AC did not work was hot staff told me to open Windows to let colder air in I was on Street side of Hotel was noisy made for a terrible night sleep for some reason no clocks in room I ask for a wake-up call it never came
Stayed 2 nights in Oct 2017
Response from C-Wolfram on 27 Oct 2017
Dear guest We would like to thank you for your stay at our hotel and for taking the time to share your feedback with us. We regret to hear that you had such inconveniences in your room. Our air conditioning is adjusted that it will start working by an outdoor tempurature of 17 degree Celcius. When you access the room the air conditioning ist working automatic, which is indicated with 3 lights at the function buttons. When you push the small grey button until only on light ist on you can switch on the air conditioning. We are sorry that we missed the opportunity to help you on spot. We also appologize that you got no wake-up call. We are sorry for this inconvenience and hope to welcome you again at our hotel, Kind regards form your team of QGREENHOTEL by MeliĆ”

6/10 Okay

Samson

The hotel is clean and nice, but unfortunately no providion of bittle of water, tea and coffee, no water boiler. Even when we asked for boiler they said all boilers gave been with other guests. Simple gratitude were missing and this not acceptable.
Stayed 7 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Worst Melia I have ever stayed in!
I have stayed in various Melia hotels around the world and this, by far, does not live up to the name. Initial room offered smelt of cigarettes. It was a smoking room although I wasn't asked for preference. I requested a change as the telephone line in the room also didn't work. I was the give a room with two single beds for a reservation for one person. I asked if it was possible to have the beds joined, which the refused. I then asked if they could provide with a bed sheet to do it myself and they also refused. They stated they did not have any other available rooms. Having argued with rude members of staff for at least 30 minutes, I contacted Hotels.com regarding my problems checking in. Miraculously a suitable room appeared on the first floor. The water in the bathtub did not drain and appeared to be blocked. There were silverfish insects in the bathroom floor every other day that were coming through the carpet. Furthermore, the hotel advertises "sound proof rooms", which is untrue. You can hear people walking in the rooms above, doors slamming as early as 0700 hours on whichever floor you are on and on the floor above, as well as people talking in hallways. If you are expecting to sleep until late or have a comfortable lay in, this is not the hotel for you. There is also no option of a kettle in the room with tea like many other Melia hotels.
Stayed 7 nights in Jun 2017
Daer Guest, Thank you very much for staying at the QGREENHOTEL by Melia and taking time to let us know your experience. We are sorry to hear that you had such problems during your stay and also appologies for the smell of cigarettes. Our standard rooms are furnished with double or twin beds. Te beds in the room you mentioned were already pushed together. We can not provide fitted bed sheets. Our colleagues from the reception had to made some chances, so that they could provide you a room with one bed. We apologize for the unpleasant stay you had with us. Kind regards form your team of QGREENHOTEL by MeliĆ”

8/10 Good

Marsh, Chichester, UK

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff, rooms could be improved
A Double room was actually 2 beds pushed together (Meaning my partner ended up on the floor one night). They also didn't provide 2 mugs in the room with the tea and coffee facilities, but staff were happy to provide another mug from the cafe/bar. Staff were fantastic, friendly, and though my attempts at German seemed to entertain them (if nothing else) they had no problem speaking English. From making sure we had fresh Tea/Coffee or even ordering a pizza for us, they were happy to help with anything and everything we could think to ask.
Response from C_Wolfram on 28 Feb 2017
Dear Marsh, Thank you very much for your nice review. We are pleased to hear that you enjoyed your stay and had a pleasant time at theQGREENHOTEL by Melia. We hope to welcome you soon in our hotel. Kind regards the QGREENHOTEL by Melia team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent, practical hotel
Nice, clean hotel. The breakfast if good and the location, near Messe, is great for business trips. The internet, decent one, is $1/hour, which while annoying is not as bad. However, 4-stars is an exaggeration, the rooms are rather small, with not even a coffee maker or a safe.
Response from C_Wolfram on 28 Feb 2017
Dear Guest, thank your for visiting our hotel and for infoming us about your experiences. We are pleased to hear that you were satisfied with our breakfast and the location of the hotel. We are sorry that the internet-connection was not satisfying. We offer a downstairs next to our reception free of charge. We are pleased to offer you one of these to you during your next stay. Kind regards the QGREENHOTEL by Melia Team

8/10 Good

Rene, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Messe Frankfurt
They tried to get me to book directly in the future but the rates are much higher than the package I got through Expedia though breakfast was not included and is expensive at 18Euros. The restaurant is a disappointment re food quality.
Response from C_Wolfram on 28 Feb 2017
Dear Rene, thank you very much for staying at the QGREENHOTEL by Melia and for taking time to let us know your exoerience. We are glad to hear that you were satisifed with your room. However were are sorry to dicover that our restaurant could not meet your expectations. Your review is helping us to improve our service and to train our colleagues. Best regards Your QGREENHOTEL by Melia team

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient for the exhibition halls
Visiting Heimtex this year just for one night I wanted somewhere I could easily walk to as it's very difficult to get taxis. This is about 400m from the Atrium end i.e. other end form the city. Room was very quiet, friendly staff. Would stay there again.
Response from CWolfram on 28 Jan 2017
Dear Andrew, thank you very much for visiting our hotel and taking time to let us know your experience at the QGREENHOTEL by MeliĆ”. We are pleased that you were satisfied with yiĆ³ur stay. We look forward to welcoming you to the QGREENHOTEL by MeliĆ” again. Kind regards form your team of QGREENHOTEL by MeliĆ”

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel staffs is not friendly and on their site they say they have free WiFi but not true they charge you 1 Euro per hour
Response from CWolfram on 28 Jan 2017
Dear Orbitz, thank you very much for your feedback. I am sorry to hear that your stay was not satisfying. Due to a contractual agreement in all Hotels of Melia in Germany we can only provide 100 MB free of charge. We apologize for this inconvenience and hope to welcome you again at our hotel, Kind regards form your team of QGREENHOTEL by MeliĆ”

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel versus rate
Response from QGREENHotel on 15 Oct 2016
Dear Guest, thank you for staying at the QGREENHOTEL by MeliƔ and taking time to let us know your experience. We are glad that we met your requirements with our service. Due to a contractual agreement in all Hotels of Melia in Germany we can only provide 100 MB free of charge. You can reach the city center with public transportation within 15 minutes. You can take the tramline 17 up to the stop "Messe / Festhalle" and change to the undergroundline 4 up to "Dom / Rƶmer". We hope to welcome you at the QGREENHOTEL by MeliƔ again. Yours sincerely, the QGREENHOTEL by MeliƔ team

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great room no wheel stoppers
The room was beautiful. My only problems came from the twin beds that were made into a double bed. They had no roller blocks to keep them together. Sleeping with my wife was extremely uncomfortable as we both had to pile onto a twin size bed. Other than that the room was great.
Response from General Manager on 27 Sept 2016
Dear Guest, thank you very much for staying at the QGREENHOTEL by MeliĆ” and taking time to let us know you experience during your stay. We apologize for this inconvenience and hope to welcome you again at our hotel. Kind regards form your team of QGREENHOTEL by MeliĆ”