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Reviews of Angel Hotel

Angel Hotel
Moselstrasse 34, Frankfurt, HE

Reviews

5.0
Rating 10 - Excellent. 2 out of 46 reviews" "
Rating 8 - Good. 7 out of 46 reviews" "
Rating 6 - Okay. 13 out of 46 reviews" "
Rating 4 - Poor. 11 out of 46 reviews" "
Rating 2 - Terrible. 13 out of 46 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Hammad

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Located in heart of Frankfurt
Stayed 2 nights in Mar 2024

4/10 Poor

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DANGEROUS !!!!
In the middle of a disgusting filthy tip surrounding by filth, dirt and the scum of the earth - very dangerous - not mentioned in any information. So much so, after finding the hotel I walked in and cancel my reservation and found an alternative in a much better area.
Stayed 4 nights in May 2022

10/10 Excellent

Anmar

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Anmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Malgorzata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst ever!!!!!!
This hotel is on a red light street. It should not be listed as a hotel. I was afraid to shower there. The sheets looked clean but the room.was Inna horrible condition. Stairs everywhere, walls, table. No proper lighting, no outlet to charge the phone. I had to unplug TV to charge the phone. The heat was not working. It was freezing. Very loud at night. This please should not be on hotels.com.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room very hot in late May even though the temperature on the street is pretty comfortable, inside it feels several degree warmer. No air conditioning or fan. Loud noises from the touts on the street. Stains in the room, also smells kind of moldy/stale.
Stayed 1 night in May 2017

2/10 Terrible

David, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic hotel in the red-light district
I picked this as a last-minute hotel during the Frankfurt Auto Show and paid a great deal of money for a smoke-reeking single bed in a tiny room overlooking the delights of the red-light district. While the windows were quite soundproof, they couldn't suppress the sound of the night club barkers drawing punters into the shows. On the positive side, the shower was excellent: loads of hot water at a good pressure.

6/10 Okay

Drew, Fort McMurray

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible Neighbourhood
I would stay clear of this hotel unless you are looking for something close to the train station or "exotic dancers". The neighbourhood is full of homeless people, people doing drugs on the street and strippers. The hotel its self is not bad at all. Very little services but not bad by any means.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Convenient, with colour
The hotel is clean, quiet, and conveniently close to the bahnhof. It is in a very seedy part of town, but only 3 blocks from the financial district. Staff was gracious.

6/10 Okay

Verified traveller

Liked: Cleanliness
Does the job if you pay the right price...
For the off-season rate that I paid, it did the job. Not the freshest hotel around, but for a low-budget place it is more than decent. I see many people here complain about the location in the red light disctrict, well, that doesn't bother me as I value the proximity to the train station more. However, I've seen the hotel's rates during trade fairs, and I would never pay that kind of money for a room like that. The city council of Frankfurt should look into hotel rates during the various "messe" events. I understand there is more demand, but this is ripping people off (disclaimer: again, I am not just talking about Hotel Angel, this applies to the whole hotel industry in Frankfurt). In fact they should address this before someone decides to move trade fairs to a more welcoming city...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
you get what you pay for
The place is very close to the main train station as well as other shops and cafes, etc. and the people at the front desk were very nice and helpful, but these are really the only positive things I can say about our stay here. It's on a very seedy street and there were often an array of "colorful charachters" coming in and out of the lobby. The room reeked of cigarettes even though we'd requested a non-smoking room-- there were burns on the chairs and window curtains and overall the place is not in great condition. The wifi is free but we had a poor connection. There is also a woodshop facing the back of the hotel; if you have the misfortune of getting a room that faces this shop, plan on waking up at 6am to the sound of pounding, sawing, and drilling. It is definitely not a kid-friendly place. We were only booked for one night there, and one night was one too many. Very cheap room rates. but it comes at a high price.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Sandamali, New Zealand - Auckland

Liked: Property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Polite; Cleanliness: Hygienic , Specify non smoking room; Very helpful in storing our luggage after check out.

8/10 Good

Jorja, Australia - NSW - Regional NSW

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Reasonable; Service: Professional, Respectful, Courteous; Cleanliness: Neat;

2/10 Terrible

Sergey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
bad

2/10 Terrible

Lars

Disliked: Staff & service, amenities, property conditions & facilities
Es war sehr dreckig, undefinierbare Flecke an der Wand und auch viele braune Flecke auf der Matratze. Personal meinte dass sie ja nicht ständig die Matratzen tauschen können. Habe mich gefühlt wie in einem Stundenhotel. Personal meinte zusätzlich, dass ich für die Preisklasse nichts anderes erwarten könnte.
Stayed 2 nights in Nov 2023

4/10 Poor

Olaf

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Musa

Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

Susanne

Travelled with group
Liked: Staff & service
Es gab kein Frühstück, obwohl wir dieses mitgebracht hatten. Seit Corona bietet das Hotel kein Frühstück mehr an. Es wurde uns aber einen Kaffee gekocht auf Anfrage. Die Umgebung ganz furchtbar. Man wird sogar von Frauen unterwegs angebettelt und beschimpft. Es wird bis morgens gefeiert und auf den Straßen der ganze Unrat hinterlassen. Man kann also nur mit geschlossenem Fenster schlafen, für eine Nacht ok, für Frauen finde ich die Umgebung gefährlich. Für Alleinreisende Frauen nicht zu empehlen, nur zu zweit.
Stayed 1 night in Jun 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Julius

Disliked: Cleanliness
Its located in an area that does not feel safe at all.
Stayed 1 night in Jul 2022

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Mehra on 13 Jun 2019
vielen Dank lieber Gast von ihre kompliement. wir haben uns auch gefreut für ihre übernachtung. alles alles gute für sie MFG

6/10 Okay

Edmund

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2019

4/10 Poor

Gerhard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Familien mit Kindern nicht zu empfehlen
Direkt im Drogen und Rotlichtbereich. Bei geöffnetem Fenster nicht auszuhalten. Die ganze Nacht extremen Lärm. Sehr reduziertes Frühstück. Fernsehen konnte dank schlechtem Empfang nicht genutzt werden.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
sehr einfache Unterkunft im Rotlicht Viertel
Ich habe kein anderes Hotelzimmer während der Messetage gefunden. Daher war das Hotel Angel ein Versuch. Es war zu dem hohen Preis von >160€ viel zu teuer! Im Zimmer stehen Möbel, die man auf dem Sperrmüll finden kann - z.B. mit abgebrochenem Türknauf. Und der Kleiderschrank steht so ungünstig, dass die Badezimmertür sich nicht ganz öffnen lässt, und die einzige Steckdose des Zimmers dahinter versteckt ist. Der Fernseher hatte keinen Empfang. Beim Frühstück habe ich nicht viel erwartet, aber der Kaffee war gut. Und es gab leckeren Joghurt.
Stayed 1 night in Jun 2018
Response from Angelhotel on 20 Jun 2018
es tut uns sehr leid mit diese bewertung unsere alle Möbel sind vor zweit neue gekauft worden. 160€ in der Messe zeit die günstige preise ist und wenn sie viele wünsche haben dann sollten sie in der 5sterne hotel buchen und minimum 500€ zahlen.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katastrof! Ta bort hotellet från expeditas hemsida
Jag har bokat hotel genomExpedia i 10 år och alltid varit nöjd. Detta hotell betalade jag 2300 kr för. Jag bokade rökfritt: när jag kom till rummet hade de bars rökrum på hela hotellet. De har inga rökfria rum på detta hotell. Det är minst 100 brännmärken på bort etc från cigaretter. Smutsigt! Papperskorg på tis ej tömd från tidigare gäst. Ett eluttag för tv, ingen el att ladda dator eller telefon. Mitt på en bordellgata! Lapdans dörren till vänster och sexsjow till höger. ALLA affärer, barer och restauranger var sex relaterade. Summa: sex gatan kan jag ta. Standarden på rummet är oacceptabelt jsg vill ha mina pengar tillbaka!!
Stayed 1 night in May 2018
Response from Angelhotel on 20 Jun 2018
unsere Hotelzimmer sind alle Raucherzimmer und im Expedia seite steht auch bevor sie zimmer buchen muss alles bedienigen durch lessen. alles gute für sie

4/10 Poor

a, 大阪市

Disliked: Cleanliness, property conditions & facilities, room comfort
朝食が付いていない
朝食付きだったので予約しましたが実際は付いていませんでした。 御社から送られてきた予約メールの「朝食付き」の一文を見せても通りませんでした。 どのように返金されるのか教えてください。 今後他の予約を入れていますので、このようなことがないよう確認のうえ、必ず連絡をください。
Stayed 2 nights in May 2018

8/10 Good

cristiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Dobry hotel za rozsądną cene.
Bardzo dobra cena, wszystko w porządku poza niewielkimi mankamentami technicznymi: przepalona żarówka, niemożność ustawienia słuchawki prysznicowej, nieprecyzyjnie otwierające się okno. Ogólnie polecam, jak na miejsce położenia bardzo dobry stosunek cena/jakość, a wypunktowane mankamenty nie przeszkadzały w pobycie i są bardzo proste do usunięcia.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Günstig und zentral gelegen
Nicht Hilton-mäßig aber sauber und Personal hilfsbereit und zuvorkommend. Ich finde es empfehlenswert
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelteam nicht sehr kompetent. Es war nicht klar, dass ich bereits über Expedia bezahlt hatte. 8 Rotlichtbars in direktem Umkreis. Zimmer hatte sehr niedrigen Standard mit runtergekommenen Möbeln. Dafür war der Preis mit 129 Euro sehr hoch. Frühstück war ok.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schmutziges Hotel im Rotlichtviertel
Die Zimmer sind vom Straßenlärm her sehr laut und bis auf die Bettwäsche und die Handtücher sehr unsauber...das Fenster und der Duschschlauch kaputt, Haare und Flecken überall im Bad, überall schmierige Fingerabdrücke.Auch der Frühstücksraum ist sehr ausladend.Hab zum Glück nur eine Nacht dort verbracht.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
red-light hotel
In the middle of the red-light district, exorbitant price at fair time, breakfast is a bad joke, room needs cleaning, very very simple
Stayed 3 nights in Jan 2018

6/10 Okay

Heli

Liked: Cleanliness, staff & service, room comfort
Hyvä sijainti
Hyvä hotelli messumatkalle. Sijanti kävelymatkan päässä kaikesta. Toki sijaitsee ns. punaisten lyhtyjen aluella mutta se ei häiritse. Ystävällinen henkilökunta.
Stayed 2 nights in Nov 2017

2/10 Terrible

Not Provided, 한국

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사창가 한가운데.
역 앞이라 사창가 한가운데입니다.옆집도 매춘 건너편도 매춘 완죤 한가운데입니다. 매춘 하러가시는분한테는 최고입니다.길거리는 약쟁이들이

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Correct mais bruillant
C'est correct, le problème est le bruit surtout la nuit (les fenetres ne sont pas etanches)

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PAS PROPRE
PAS TOP / DRAPS ET SERVIETTES DE TOILETTE SALES / PAS DE PRODUIT DE DOUCHE NI SAVON / PETIT DEJEUNER : je n'ai pa osé le prendre ! Il peut être compris dans le prix !

2/10 Terrible

Jose Geraldo Filho, Rio de Janeiro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
sem frigobar,ar concionado, no meio do meretrico,
Embora o staff fosse gentil, a qualidade do hotel não é boa. Não recomendaria. A logística é excelente/perto da estação Central. Reservei e paguei por não fumante e cheirava a cigarro e não havia como trocar, estava muito quente e sem ar condicionado. Café da manha fraco. Caro para um 3* mais de 100 Euros. Veja serviços da Rede Windsor de um 3* e compare os preços e o Rj de Janeiro é a cidade mais cara do mundo. Deveriam investir mais..

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Günstig und zentral am Hauptbahnhof
Günstiges Hotel, welches sehr zentral und direkt am Hauptbahnhof liegt. Manko, es liegt direkt am Erotikbezirk, es ist somit ziemlich laut um das Hotel herum. Das Personal ist wirklich sehr nett, die Ausstattung eher enttäuschend. Für den Preis gibt es in FFM etwas außerhalb des Zentrums mehr Leistung. Für Familien mit Kindern auf Grund des Rotlichtbereichs nicht empfehlenswert.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Sentral beliggenhet
Hotell med sentral beliggenhet i "Red Light " kvartaler, OK service og buffetfrokost. Vennlig personell.

2/10 Terrible

Marcelo, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
El hotel se encuentra en una calle donde el comercio sexual es su principal atractivo ,por tanto mas que hotel es un motel de mala muerte no apto para familias y el barrio es muy poco elegante

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lits confortables et douche propres
l'hotel en lui même est très sympatique. du fait des environs, trop bruyant dès 21h, impossible de bien dormir

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Greit og billig hotel
Oppholdet var greit foruten at man bodde midt i redlight district. Bråkete om natten hvis man hadde vinduet oppe. Liker man strippeklubber så er jo dette perfekt for deg.

4/10 Poor

Mazen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mazen
Die Lage ist sehr schlecht und sehr sehr laut,wer was von dem Frühstück haben möchte muss sehr früh auf stehen sonst bekommt man nicht alles.