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Reviews of Embassy Suites by Hilton Destin Miramar Beach

3.5 out of 5
Embassy Suites by Hilton Destin Miramar Beach
570 Scenic Gulf Drive, Miramar Beach, Miramar Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1011 reviews" "
Rating 8 - Good. 210 out of 1011 reviews" "
Rating 6 - Okay. 72 out of 1011 reviews" "
Rating 4 - Poor. 25 out of 1011 reviews" "
Rating 2 - Terrible. 24 out of 1011 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent, Hartland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very courteous!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Henok, Ballwin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a little on the older side, but that is just being picky. It provides all listed amenities and above all the stuff are friendly, helpful and nice. I love the rooms, pretty spacious and excellent for families. Pool is heated which was a big plus since it was a little chilly for a couple of days during our stay. Conveniently located from the beach, excellent breakfast and nice bar for a nightcap. I will definitely stay at this place again.
Stayed 5 nights in Mar 2024
Response from FOM on 28 Mar 2024
Henok, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

8/10 Good

Emmanuel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from FOM on 24 Mar 2024
Emmanuel, thank you for your review, we appreciate your business and hope to see you soon.!!

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with private access to the beach. Excellent morning breakfast with made to order omelets.
Stayed 2 nights in Mar 2024
Response from FOM on 23 Mar 2024
Brandon, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

8/10 Good

Inderjit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Travelled with kids family of 5. Clean property decent rooms with pull away sofa. Breakfast was great, 2 free drinks everyday during Happy Hour. Heated pool and beach is at walking distance although property list as on the beach which it’s not but not a big deal. Will stay again
Stayed 5 nights in Mar 2024
Response from FOM on 17 Mar 2024
Inderjit, thank you for your review, we appreciate your business and we loved to hear that you enjoyed your stay.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Excellent breakfast and happy hour. Friendly staff from check-in to wait staff. Walk to beach and outlet stores just a mile away. I'd definitely stay here again!!
Stayed 2 nights in Mar 2024
Response from FOM on 16 Mar 2024
Michelle, thank you for your review. We appreciate your business and look forward on seeing you again in the future.

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Mar 2024
Response from FOM on 14 Mar 2024
Jeremy, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities
Tish at the front desk as well as another lady red hair and glasses were the top in customer service! Always friendly and helpful! Our room was clean and the whole staff at the hotel were friendly. Good food, good happy hour. We plan to come back!
Stayed 4 nights in Mar 2024
Response from FOM on 14 Mar 2024
Lesa, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

10/10 Excellent

Talisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FOM on 14 Mar 2024
Talisha, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
very convient
Stayed 1 night in Mar 2024
Response from FOM on 4 Mar 2024
David, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

10/10 Excellent

treva

Travelled with partner
Liked: Amenities
Very nice clean and nicely decorated. Friendly staff.
Stayed 1 night in Mar 2024
Response from FOM on 2 Mar 2024
Treva, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

8/10 Good

Peggy

Liked: Amenities, property conditions & facilities
I liked how clean the property was and the large rooms. Free breakfast was fantastic, fresh and delicious options. The staff was nice and friendly. What I didn’t like was that my traveling companion’s pajamas were taken by mistake from housekeeping with our towels and couldn’t be found anywhere and our room door was left ajar when we returned from going out for the day. Those incidents shouldn’t have happened
Stayed 3 nights in Feb 2024
Response from FOM on 29 Feb 2024
Peggy, thank you for your review, I hope the Pajamas were found and we apologize for this incident. We appreciate your business.

10/10 Excellent

Ilka

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean 👌
Stayed 3 nights in Feb 2024
Response from FOM on 23 Feb 2024
llka, thank you for the good review 5 OUT OF 5!!, we appreciate your business.

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really nice....the staff, especially Deb, was excellent, helpful, and kind. I just wish the hot tub was working. Happy Hour cocktail and snacks were fun, but many of the breakfast buffet items were cold. The staff did micro my pancakes, so again, good staff, but when I asked a different staff person to micro my bowel of oatmeal, she just dumped it. (I don't think she spoke English, lol) Suggestion: if you want hot, get the Made-to-Order omelette. I'd def stay there again!
Stayed 1 night in Feb 2024
Response from FOM on 18 Feb 2024
Thank you for your review!! We are happy to hear that you enjoyed your stay, we do apologize about the breakfast buffet not hot enough., we appreciate your business.

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean property with friendly staff! The proximity to the beach was exceptional!
Stayed 1 night in Feb 2024
Response from FOM on 17 Feb 2024
Thank you for the good review 5 OUT OF 5!!, we appreciate your business.

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff checking in and checking out was wonderful. Very congenial women. Bar staff and morning breakfast staff were equally as friendly, pleasant and helpful. Wonderful place to stay.
Stayed 1 night in Feb 2024
Response from FOM on 4 Feb 2024
Thank you for the great review for our Front Desk Staff, we appreciate your business.

10/10 Excellent

Sandra, Plover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk gal was so friendly and knowledgeable.
Stayed 1 night in Jan 2024
Response from FOM on 29 Jan 2024
Sandra, thank you for the great review for our Front Desk Staff, we appreciate your business.

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice to have access to the beach within walking distance. Breakfast was wonderful.
Stayed 3 nights in Jan 2024
Response from FOM on 27 Jan 2024
Thank you for the great review, we appreciate your business.

10/10 Excellent

Michael, Ardmore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from FOM on 27 Jan 2024
Thank you for the great review, we appreciate your business.

8/10 Good

Melan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were decent. There was a bit of mold in the sink the beds were decent. The daily breakfast was average. The outlet stores were fabulous.
Stayed 5 nights in Dec 2023
Response from FOM on 27 Jan 2024
Thank you for the review, we appreciate your business.

10/10 Excellent

??

Stayed 1 night in Jan 2024
Response from FOM on 15 Jan 2024
Thank you for the great review, we appreciate your business.

10/10 Excellent

Jerry

Stayed 1 night in Jan 2024
Response from FOM on 14 Jan 2024
Thank you for the great review, we appreciate your business.

10/10 Excellent

manoj

Liked: Amenities
Stayed 3 nights in Dec 2023
Response from FOM on 8 Jan 2024
Thank you for the great review, we appreciate your business.

10/10 Excellent

Min

Liked: Amenities
Stayed 5 nights in Dec 2023
Response from FOM on 5 Jan 2024
Thank you for the great review, we appreciate your business.

10/10 Excellent

Lonnie

Stayed 2 nights in Dec 2023
Response from FOM on 5 Jan 2024
Thank you for the great review, we appreciate your business.

6/10 Okay

Dorothy

Stayed 2 nights in Dec 2023
Response from FOM on 30 Dec 2023
Thank you for your feedback. We appreciate your business.

6/10 Okay

Melan

Travelled with family
Liked: Staff & service
Mold around the sink, bathrooms outdated. Customer service 10/10. David from the restaurant was 100/100!!!!!!!!!!!!!
Stayed 5 nights in Dec 2023
Response from FOM on 29 Dec 2023
John, thank you for staying with us. We will address this with the proper department. We apologized, that this didn't get resolved for you. We are happy to hear that you enjoyed the customer service with us.

10/10 Excellent

Betsy

Stayed 2 nights in Dec 2023
Response from FOM on 15 Jan 2024
Thank you for the great review, we appreciate your business.

10/10 Excellent

Gerald, Johnson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the free happy hour & breakfast was an extra treat!
Stayed 3 nights in Dec 2023
Response from FOM on 26 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

ANNETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel never disappoint. Breakfast always good. Had a nice birthday weekend
Stayed 2 nights in Dec 2023
Response from FOM on 25 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Roomy, clean, and very good service. The free breakfast is superb. Will book this hotel again when visiting the Destin, Florida area. However, I will never book through expedia again. Going through expedia I was charged $141.20 a night before taxes. If I booked through the hotel, it would have cost me $113 a night.
Stayed 3 nights in Dec 2023
Response from FOM on 25 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOM on 25 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lot to like about it...
There was a lot to like about this Embassy Suites. The lobby was beautiful, service was great, breakfast was magnificent, everything was clean. The shower was perfect - spacious, water pressure and temp control were excellent, the bed was comfortable. Free drinks and snacks from the bar from 5:30 - 7 the 2 nights we stayed (don't know for sure if that's regular or we just got lucky). There was one PRETTY BIG drawback. The walls of our suite were very thin. From the bedroom, we could hear the conversation of people in the rooms on either side of us. When in the front room of the suite, we could hear when anyone walked by, we could hear when the kitchen staff was preparing breakfast, and we could hear people in the lobby. It was a little disconcerting. Other than that (pretty sizeable) negative factor, we greatly enjoyed our stay.
Stayed 2 nights in Dec 2023
Response from FOM on 25 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities good during your stay. We do apologize on the loud neighbors during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Claudia

Stayed 1 night in Dec 2023
Response from FOM on 8 Jan 2024
Thank you for the great review, we appreciate your business.

10/10 Excellent

Sharika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay again
Stayed 2 nights in Dec 2023
Response from FOM on 25 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay. No complaints or issues.
Stayed 4 nights in Dec 2023
Response from FOM on 17 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOM on 25 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great, continental breakfast, access to the beach, loved our one night stay. Thank you!
Stayed 1 night in Dec 2023
Response from FOM on 17 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding weekend
In town for wedding. Family was 3 miles away. It was very easy to connect daily.
Stayed 3 nights in Dec 2023
Response from FOM on 10 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to this property for the last five years or more and there has been no change in the breakfast buffet items, this time seem that they are serving cheap biscuits they are never fresh, they are hard and you can cut them, grits was not done, if you put milk or cream in them they will cook and be creamy and maybe someone will eat them. Also happy the drinks are excellent but there also need to be some changes with the snacks, they have gotten boring, we use to to get some chips with cheese dip now that is in the past. I just would like to see some these changes, we are here every December and love the place. Not try to sound ungrateful.
Stayed 4 nights in Dec 2023
Response from FOM on 9 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities good during your stay. We sorry to hear that you weren't too happy with the breakfast choices and the evening reception snacks. We will pass this on to the appropriate management team. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was friendly, location was great and convenient to shopping, and breakfast was delicious!
Stayed 2 nights in Dec 2023
Response from FOM on 9 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Ayzio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great food great service, happy people.
Response from FOM on 9 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Alton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding gathering
Was here for a wedding and room was comfortable and breakfast was great.
Stayed 1 night in Nov 2023
Response from FOM on 9 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 Good

Salim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atrium. Wonderful breakfast and staff. Room walls are pretty thin. Had noisy and loud neighbors till late night.
Stayed 3 nights in Nov 2023
Response from FOM on 30 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We are sorry to hear about the noisy neighbors in the hotel. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Free breakfast was delicious. Right across the street from the beach. Would stay here again.
Stayed 3 nights in Nov 2023
Response from FOM on 30 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

4/10 Poor

Long

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
BATHFAN IN THE BATH ROOM NOT WORKING FAN IN THE MASTER SHAKING - TOO SCARE TO TURN ON
Stayed 3 nights in Nov 2023
Response from FOM on 30 Nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our bathroom fan. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again
Stayed 4 nights in Nov 2023
Response from FOM on 24 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 Good

imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from FOM on 25 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Almost perfect!
We were just there for our honeymoon. The common area was great, bartender and front staff great, free breakfast was also great. The room could use an updating as it didn’t really match the rest of the building. Also, walls are so thin we heard so many children and people talking we could barely sleep.
Stayed 3 nights in Nov 2023
Response from FOM on 22 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities good during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

RANDY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was nice overall, our room could have been a tad bit cleaner but it was nothing to write a bad review about
Stayed 2 nights in Nov 2023
Response from FOM on 22 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel, staff and the amenities great during your stay. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future.