Lobby

Reviews of Super 8 by Wyndham Fort Nelson BC

2 out of 5
Super 8 by Wyndham Fort Nelson BC
4503 50th Ave South, Fort Nelson, BC

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 535 reviews" "
Rating 8 - Good. 196 out of 535 reviews" "
Rating 6 - Okay. 63 out of 535 reviews" "
Rating 4 - Poor. 26 out of 535 reviews" "
Rating 2 - Terrible. 18 out of 535 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 2 Apr 2024
Hello Natasha,Thank you for your excellent rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,Murray AbsGeneral Manager

8/10 Good

peter

Stayed 1 night in Mar 2024
Response from GM on 19 Apr 2024
Hello Peter,Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay. If there are any areas where we can improve and earn that extra point to make it a perfect 5/5 next time, please let us know. Your feedback is valuable to us as we strive to provide the best possible experience for all our guests. We appreciate your support and hope to welcome you back for another great stay in the future!Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, but the bathroom floor was not clean. The staff was great at the front desk and check in/out was easy
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Hello Katerina,Thank you for taking the time to provide your feedback. We're pleased to hear that you found your room comfortable and that our front desk staff provided excellent service during your stay. However, we apologize for the cleanliness issue with the bathroom floor. Please rest assured that we take cleanliness seriously, and we will address this promptly with our housekeeping team to ensure that such oversights are avoided in the future. We appreciate your understanding, and we hope to have the opportunity to welcome you back for a fully satisfactory stay next time.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Alexia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a stop for the night when traveling through. Amazing staff & breakfast in the morning is good
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Hello Alexia,Thank you for your continued patronage and for your kind words! We're delighted to hear that you always choose to stop with us when traveling through and that you've had consistently positive experiences. Providing excellent service is our priority, and we're thrilled that we've been able to meet your expectations. We appreciate your loyalty and look forward to welcoming you back for another great stay. If there's anything else we can do to make your visits even more enjoyable, please let us know!Warm regards,Murray AbsGeneral Manager

10/10 Excellent

tarvinder

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Mar 2024
Response from GM on 7 Mar 2024
Hello Tarvinder,Thank you so much for our review! We're thrilled to hear that everything met your expectations during your stay with us. Providing a positive experience for our guests is our priority, and we're delighted that we succeeded in doing so for you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Warm regards,Murray AbsGeneral Manager

8/10 Good

Sarah

Stayed 2 nights in Feb 2024
Response from GM on 20 Mar 2024
Hello Sarah,Thank you for your feedback and for choosing to stay with us. While we're glad to hear that you had a positive experience overall, we'd love to know how we can improve and earn that extra point for a perfect score in the future. Your feedback is valuable to us, and we're committed to making every stay exceptional. If you have any suggestions or specific areas where we can enhance your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back if you return to the Fort Nelson area.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Matthew

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, slide, pool and tub
Stayed 1 night in Dec 2023
Response from GM on 31 Jan 2024
It sounds like you enjoyed some of the amenities we have to offer! We're thrilled to hear that you had a great time at our hotel and took advantage of the slide, pool, and tub. Your positive feedback means a lot to us, and we're glad we could contribute to making your stay enjoyable. We hope to welcome you back soon for another fantastic experience!Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Martha, Inuvik

Stayed 1 night in Dec 2023
Response from GM on 31 Jan 2024
Hello Martha,Thank you for our rating and it looks like things went well. We valued having the opportunity to host and hope to see you again if you return to our area.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from GM on 7 Dec 2023
Hello Chris,Thank you for our rating and we're pleased you were comfortable. We hope to have another opportunity to host if you return to the Fort Nelson area.Safe Travels.Warm regardsMurray AbsGeneral Manager

8/10 Good

Michael

Stayed 1 night in Nov 2023
Response from GM on 20 Nov 2023
Hello Michael,Thank you for our rating and we valued the opportunity to host. We hope to see you again if you return to our area.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

6/10 Okay

Ana

Breakfast
Stayed 1 night in Oct 2023
Response from GM on 25 Oct 2023
Hello Ana,I'm sorry the hotel wasn't up to standard. We try to offer a selection at our continental breakfast with things like, fruit cups, muffins, toast, yogurt, cereal, hard boiled eggs, some warm quick serve items, juice, coffee, etc.We hope the rest of your trip went better and wish you safe travels.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 23 Oct 2023
Hello Brooke,Thank for our rating. We valued having the opportunity to host and hope to see you again if you return to the Fort Nelson area.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

6/10 Okay

Sharmane

Stayed 1 night in Oct 2023
Response from GM on 3 Nov 2023
Hello Sharmane,Thank you for our ratine. It looks like the hotel was just OK. I'm sorry it wasn't up to standard and hope the rest of your journey went better.Wishing you safe travels.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Jindrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was adequate for my needs.
Stayed 3 nights in Oct 2023
Response from GM on 27 Oct 2023
Hello Jindrich,Thank you for our rating. We valued having the opportunity to host and hope to have another if you return to the Fort Nelson area.Wishing you safe travels.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 12 Oct 2023
Hello Raymond,Thank you for our rating. We valued the opportunity to host and hope to have another opportunity if you return to the Fort Nelson area.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow but I would definitely stay there again, and I probably will
Stayed 1 night in Oct 2023
Response from GM on 27 Oct 2023
Hello Doug,Thank you for our rating. I'm sorry to hear the check in was slow. We enjoyed having the opportunity to host and we hope to see you again on your next visit.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Sharlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 5 Oct 2023
Hello Sharlyne,Thank you for our rating and we're please you were comfortable.We wish you safe travels on your journeys and hope to see you again if you return to the Fort Nelson area.Warm regards,Murray AbsGeneral Manager

6/10 Okay

Sara

Travelled with family
Needs some updates, dog walk area has lots of unpicked up poop.
Stayed 1 night in Sep 2023
Response from GM on 5 Oct 2023
Hello Sara,Thank you for our rating and your comments.I am sorry the hotel wasn't up to your standard and I will ensure we take a walk around outside and put things in order.We wish you safe travels and thank you again.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 19 Sept 2023
Hello Gene,Thank you for taking the time to provide our rating. We enjoyed hosting and hope to see you again.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 19 Sept 2023
Hello David,Thank you for our rating and we are pleased you were comfortable. We hope to have another opportunity to host if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Anthony, Greenback

Travelled with partner
Wild fires kept halls smoky. Place was good, needs a little TLC.
Stayed 1 night in Sep 2023
Response from GM on 14 Sept 2023
Hello Anthony,Thank you for our rating and your comments. Yes, the smoke has been very frustrating this year. We've had to deal with it on and off since May because of all the fires primarily caused by dry drought conditions. It literally just depends on which way the wind is blowing. I'm sorry you had to put up with that too.We valued having the opportunity to host and hope to have another opportunity if you return to the Fort Nelson area.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

brent

Liked: Amenities
Great place to stay
Stayed 1 night in Sep 2023
Response from GM on 27 Oct 2023
Hello Brent,Thank you for our rating and we are very pleased you had a good stay. We hope to have another opportunity to host if you return to our area.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 12 Sept 2023
Hello Kathleen,Thank you for our rating. We valued having the opportunity to host and hope to see you again if you return to our area.Warm Regards,Murray AbsGeneral Manager

2/10 Terrible

Lindsy

Stayed 1 night in Sep 2023
Response from GM on 12 Sept 2023
Hello Lindsy,Thank you for our rating and we are sorry the hotel wasn't up to standard.We hope the rest of your trip went better and we wish you safe travels.Warm regards,Murray AbsGeneral Manager

4/10 Poor

Tisha

Stayed 1 night in Sep 2023
Response from GM on 25 Sept 2023
Hello Tisha,Thank you for our rating. I am sorry the hotel wasn't up to standard and hope the rest of your trip went better.Wishing you safe travels.Warm Regards,Murray AbsGeneral Manager

6/10 Okay

Loretta

Travelled with family
Liked: Staff & service
The property seemed dated, but the staff was friendly and the check-in process was hassle free.
Stayed 1 night in Aug 2023
Response from GM on 7 Sept 2023
Hello Loretta,Thank you for our rating and your comments. We valued having the opportunity to host and hope to see you again if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall super happy to have stayed. Everything was better than expected
Stayed 1 night in Sep 2023
Response from GM on 7 Sept 2023
Hello Victor,Thank you for your feedback. We are very pleased we exceeded expectations and hope to have another opportunity if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Amy

Stayed 1 night in Aug 2023
Response from GM on 6 Sept 2023
Hello Amy,Thank you for our rating. We're very pleased you were comfortable.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

8/10 Good

Rebecca

Stayed 1 night in Aug 2023
Response from GM on 19 Sept 2023
Hello Rebecca,Thank you for our rating. We valued the opportunity to host and hope to see you again if you return to the Fort Nelson area.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. Pool is nice. Like the convenience of Boston Pizza next door.
Stayed 2 nights in Aug 2023
Response from GM on 28 Aug 2023
Hello Anonymous,Thank you for our rating and your comments. We're pleased you were comfortable and able to enjoy the pool. We hope to have another opportunity to host if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

4/10 Poor

Maggie

Stayed 1 night in Aug 2023
Response from GM on 12 Sept 2023
Hello Maggie,I'm sorry the hotel didn't meet standard. We sincerely hope the rest of your trip went better.Warm regards,Murray AbsGeneral Manager

10/10 Excellent

Jess

Stayed 1 night in Aug 2023
Response from GM on 12 Sept 2023
Hello Jess,Thank you for our rating, and it looks like you were comfortable. We valued the opportunity to host and hope to see you again if you return to the Fort Nelson area.Warm regards,Murray AbsGeneral Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Hotel needs and upgrade and more attention to detail when cleaning
Stayed 1 night in Aug 2023
Response from GM on 21 Aug 2023
Hello Anonymous,Thank you for our rating and your comments. I'm sorry the hotel wasn't up to standard.I've noted your room and will investigate. I hope the rest of your long journey went better.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Tom

Stayed 1 night in Aug 2023
Response from GM on 7 Sept 2023
Hello Tom,Thank you for our rating and we are happy to see you were comfortable.Wishing you safe travels and hope to see you again if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Dale

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot to stay if you are heading to the Yukon or Alaska and friendly staff
Stayed 1 night in Aug 2023
Response from GM on 15 Aug 2023
Hello Dale,Thank you for our rating and your comments. We valued the opportunity to host and are pleased you found our staff friendly.We hope to see you again if you return to our area.Warm Regards,Murray AbsGeneral Manager

6/10 Okay

Albert

Travelled with family and small children
Liked: Staff & service, amenities
We travelled back and returned. We received a room on the 3rd floor. Although the room was clean, there was an odour, a musty or stale smell of cigarette smoke. It bothered my eyes. The bed was fine and was firmer than the last stay. We didn’t use the pool during the stay as we arrived too late and left too early. The breakfast was fine with a waffle, raison bran and muffin. The staff were friendly.
Stayed 1 night in Aug 2023
Response from GM on 11 Aug 2023
Hello Albert,Thank you for our rating and your comments. I've noted your room # and will investigate that smell. I'm sorry you had to deal with that.I am pleased you found our staff friendly.Thank you again, and we wish you safe travels.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and friendly service
Stayed 1 night in Aug 2023
Response from GM on 11 Aug 2023
Hello Marie,Thank you for our rating and your comments. I'm pleased you were comfortable and our staff was friendly.We wish you safe travels and hope to see you again if you return to our area.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Amber

Stayed 1 night in Aug 2023
Response from GM on 6 Sept 2023
Hello Amber,Thank you for our rating. We're very pleased you were comfortable. We valued having the opportunity to host and hope to see you again if you return to the Fort Nelson area.Wishing you safe travels.Warm regards,Murray AbsGeneral Manager

8/10 Good

John

Travelled with family, Travelled with pets
Our stay was good. Too much waste with single use plastics and no recycling, which doesn’t seem to match the hotel’s messaging about being environmentally responsible.
Stayed 1 night in Aug 2023
Response from GM on 9 Aug 2023
Hello John,Thank you for our rating and your comments.Yes, I can see your point. We still use disposable utensils in areas.Over the past year we have cut it by more than 50%. We've stopped using most disposable items in the breakfast area. We still use disposable items in the rooms because we simply don't have staff to properly clean and sanitize.We wish you safe travels, and hope to see you again if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Mattias

Liked: Cleanliness, property conditions & facilities
Great stay for the price, especially in the area.
Response from GM on 3 Aug 2023
Hello Mattias,Thank you for our rating, and we're very pleased you had a good stay.Wishing you safe travels and hope to see you again if you return to our area.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
We travelled for 12 hours and we enjoyed the pool after a long day, and followed by a good sleep.
Stayed 1 night in Jul 2023
Response from GM on 3 Aug 2023
Hello Albert,Thank you for our rating and your comments. We're very pleased you enjoyed the pool and had a good rest.Hope the rest of your journey went well.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Jackie

Stayed 1 night in Jul 2023
Response from GM on 3 Aug 2023
Hello Jackie,Thank you for our rating. We are pleased you were comfortable and hope you had a good rest.Warm Regards,Murray Abs

10/10 Excellent

Gregory, aiken

Stayed 1 night in Jul 2023
Response from GM on 21 Aug 2023
Hello Gregory,Thank you for our rating. We're happy you were comfortable and valued having the opportunity to host.Wishing you safe travels.Warm Regards,Murray AbsGeneral Manager

8/10 Good

kathie

Travelled with partner
Liked: Property conditions & facilities
Nice and clean. Parking lot was a mess and you couldn’t find a spot to park. I felt as though I was inconveniencing the front staff when I asked them to find me a spot to park.
Stayed 1 night in Jul 2023
Response from GM on 31 Jul 2023
Hello Kathie,Thank you for our rating and your comments. I'm pleased it was clean and yes, this time of year the hotel is full most nights parking can be tight. I'm sorry it was a bad experience for you. I hope the rest of your trip went better.We valued having the opportunity to host and hope to see you again if you return to the Fort Nelson area.Warm Regards,Murray Abs

10/10 Excellent

Steve

Travelled with family
Great slide and pool and for me the jacuzzi
Stayed 1 night in Jul 2023
Response from GM on 24 Jul 2023
Hello Steve,Thank you for our rating and your comments. We are very pleased you were able to enjoy the pool & jacuzzi.We valued the opportunity to host and hope to see you again if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Theresa

Stayed 1 night in Jun 2023
Response from GM on 24 Jul 2023
Hello Theresa,Thank you for our rating and we hope you were comfortable. We enjoyed hosting and hope to see you again if you return to the Fort Nelson area.Wishing you safe travels.Warm Regards,Murray AbsGeneral Manager

8/10 Good

John

Stayed 1 night in Jul 2023
Response from GM on 14 Aug 2023
Hello John,Thank you for our rating. We valued having the opportunity to host and hope to have another opportunity if you return to the Fort Nelson area.Wishing you safe travels.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, pool with a slide, and free complimentary breakfast with waffles. Perfect.
Stayed 1 night in Jul 2023
Response from GM on 21 Jul 2023
Hello Cori,Thank you for our rating and your comments. We're very pleased you enjoyed the pool and took advantage of the breakfast.We value your choice to stay with us and wish you safe travels.Warm Regards,Murray AbsGeneral Manager

8/10 Good

Candice

Stayed 1 night in Jul 2023
Response from GM on 9 Aug 2023
Hello Candice,Thank you for our rating. We hope you were comfortable, and the hotel was satisfactory. We valued having the opportunity to host and hope to see you again if you return to the Fort Nelson area.Warm Regards,Murray AbsGeneral Manager

10/10 Excellent

Tracy

Stayed 1 night in Jul 2023
Response from GM on 21 Jul 2023
Hello Tracy,Thank you for our rating and we're pleased you were comfortable. We hope to see you again if you return to the Fort Nelson area.Wishing you safe travels.Warm Regards,Murray AbsGeneral Manager