All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It looks and feels high class me and family love it thanks for having us
Daniel
Stayed 1 night in May 2024
Response from Rob on 7 May 2024
Daniel,Thank you for your review! We are so glad you enjoyed your stay with us. We hope to see you again soon.
4/10 Poor
Chris
Business traveller
5 May 2024
Liked: Staff & service
In general, the accommodations were satisfactory. The only issue during my stay was not the hotel's fault; the room next to mine had children crying, screaming, and playing with the swing door until 2 AM. This door is shared between both rooms. Quiet hours should be enforced consistently.
Chris
Stayed 1 night in May 2024
Response from Rob on 6 May 2024
Chris,I am sorry to hear about the noisy neighbors. If we are made aware of issues like this we normally ask the guest making the noise to quiet down. We appreciate your kind words though, and we are sorry you did not enjoy your stay.
6/10 Okay
Debra
Business traveller
4 May 2024
Liked: Staff & service
Few rodents in bathroom at night
Debra
Stayed 1 night in Apr 2024
Response from Rob on 6 May 2024
Debra,We are concerned to hear that you saw rodents in the room; this is definitely not typical. We will be sure to look into this, as it is not something any other guest has brought to our attention.
David,Thank you for your review! We are glad you enjoyed your stay with us.
8/10 Good
Eileen
24 Apr 2024
Liked: Cleanliness, staff & service
The price was right and the location was near where I needed to be. It looked dated. The brunch was sufficient for a quick bite. There is laundry but only one washer and dryer. The pool was out of service. The best part was the front desk staff, super helpful!
Eileen
Stayed 4 nights in Apr 2024
Response from Rob on 24 Apr 2024
Eileen,Thank you for your review! We are glad to hear you enjoyed your stay. We especially appreciate your kind words about our staff; we take pride in making guests feel at home.
It has all types of coffee and tea and ice cold water cookies and mints lots of parking fast checking in lots of towels and little dove shampoo conditioner and body lotion the breakfast was delicious and different everyday and fresh beds are very comfortable lots of pillows and great air conditioner
Maria
Stayed 2 nights in Apr 2024
Response from Rob on 17 Apr 2024
Maria,Thank you for your review! We are so glad you enjoyed your stay with us, and we greatly appreciate you sharing your experience with other travelers. We hope to see you again soon!
Allen,We are sorry to hear you did not enjoy your time with us. We would love to hear from you about how we can improve going forward.
10/10 Excellent
Sha'la
11 Apr 2024
Cookies
Sha'la
Stayed 1 night in Mar 2024
Response from Rob on 12 Apr 2024
Sha'la,Thank you for your review! We are glad you enjoyed your stay with us, and especially glad you enjoyed the cookies. We hope to see you again soon!
if You really want to get away from stress that's the best place to go, they have an excellent staff, nice people.
Garry
Stayed 1 night in Apr 2024
Response from Rob on 9 Apr 2024
Garry,Thank you so much for your kind words. We appreciate your feedback, and we are so glad to hear we made you feel so welcome. We take pride in giving guests the best experience possible.
Great welcome. Our first room smelled heavily of disinfectant and we were able to change rooms quickly and easily
Ross
Stayed 1 night in Mar 2024
Response from Rob on 1 Apr 2024
Ross,Thank you for your review. I am sorry that there was an issue with your initial room, but I am glad to hear we were able to get you taken care of so quickly. I am glad you enjoyed your stay, and we hope to see you again soon.
2/10 Terrible
Johnley
Business traveller
24 Mar 2024
Liked: Staff & service
Other guest were loud. Played music 2 3 clock in AM. Walls are thin.
Johnley
Stayed 1 night in Mar 2024
Response from Rob on 27 Mar 2024
Johnley,I am sorry to hear that you experienced an issue with other guests being noisy. In the future, if you let us know, we can ask them to keep it down.
This hotel is in need of renovation and cleaning. The elevator was load and jurky. Hand prints and dirt on all the walls and doors. I would not recommend. I booked the room for 2 nights and did not spend the second night.
Derrick
Stayed 2 nights in Mar 2024
Response from Rob on 27 Mar 2024
Derrick,I am sorry you did not enjoy your stay. We appreciate your feedback. We have renovations planned for later this year; in the meantime, we try to set our prices with the age of the property in mind.
Paola,Thank you for your review! We are glad you enjoyed your stay with us, and we appreciate your kind words about our staff. We hope to see you again soon.
Rebecca,Thank you for your kind review. We are so glad you enjoyed your stay with us.
4/10 Poor
CHARLOTTE
Business traveller, Travelled with partner
18 Mar 2024
Liked: Cleanliness, staff & service
DID NOT LIKE THE AIRCONDITIONER. IT WAS AT 60 DEGREES. AT FIRST IT FELT NICE BUT WE FROZE ALL NIGHT BECAUSE THE AIRCONDITIONER CONTROLS DID NOT WORK. IN THE MORNING WE FOUND OUT THERE WAS A REMOTE CONTROL TO USE. I W OULD RECOMMEND INSTRUCTIONS TAPED TO THE AIRCONDITIONER. ALSO, THE ROOM SMELLED MUSTY. I'M ASSUMING ITS FROM PEOPLE OVER FILLING THE WHIRLPOOL TUB IN BEDROOM AND SO IT SMELLS MUSTY.
OTHERWISE, THE DESK GIRL WAS WONDERFUL! SHE CHECKED US IN WITH HER WARM PERSONALITY, SHE GAVE US AN EXTRA PILLOW, AND ASSISTED ME WITH GIVING ME THE EXITS FROM i75 FOR MY PARTNER
CHARLOTTE
Stayed 1 night in Mar 2024
Response from Rob on 20 Mar 2024
Charlotte,Thank you for your review. We apologize that you experienced issues with the AC and carpet in the room, but we are so glad to hear that you found our staff helpful and welcoming.
Room had a horrible smell, even after supervisor went in to clean it still smelled horrible, spent an hour waiting for the room to be cleaned and to get another room, very old and poorly maintained, not worth what I paid, very disappointed in Expedia…
Maria
Stayed 1 night in Feb 2024
Response from Rob on 18 Mar 2024
Maria,I am sorry that you experienced these issues during your stay. This will be addressed with our staff to ensure it does not happen again.
The property was great , my dislikes included the stained chair and ant/insects infestation near the desk area where I had to work unfortunately. Other than that my stay was good .
Ashanti
Stayed 3 nights in Feb 2024
Response from Rob on 18 Mar 2024
Ashanti,We are glad you enjoyed your stay with us. We are sorry, though, that there was a pest issue. We take these matters seriously, and we appreciate you brining it to our attention.
Easy checkin. Friendly. Clean large room king bed. Variety of restaurants in walking distance.
Jean
Stayed 1 night in Mar 2024
Response from Rob on 4 Mar 2024
Jean,Thank you for your kind review! We are so glad you enjoyed your stay with us. We hope to see you again soon.
8/10 Good
Debbie
1 Mar 2024
Liked: Staff & service
This hotel was in the middle of renovations which should help the appearance. The convenience of breakfast was a plus! Noisy elevator was annoying!
Debbie
Stayed 1 night in Feb 2024
Response from Rob on 1 Mar 2024
Debbie,Thank you for your kind review. We are glad you enjoyed your stay with us, though we apologize that the elevator was loud. That is one of many things we hope to address in the upcoming renovations. We hope to see you again soon.
Convenient to most everything. Easy access to interstate and restaurants.
Charles
Stayed 4 nights in Feb 2024
Response from Rob on 1 Mar 2024
Charles,Thank you for taking the time to share your feedback with us. We are glad you enjoyed your stay! We hope that next time you're in town, you'll let us welcome you back.
10/10 Excellent
Harjeet
27 Feb 2024
Harjeet
Stayed 1 night in Feb 2024
Response from Rob on 27 Mar 2024
Harjeet,Thank you for your review! We are glad you enjoyed your stay with us.
John,We are sorry to hear you were unsatisfied with the condition of the property. We take guest feedback seriously and use it to improve the experience we provide for all of our guests. Thank you for your review.
10/10 Excellent
Dylan
Travelled with family and small children
19 Feb 2024
Liked: Staff & service
The is a damp odor to the building that suggests that the hotel sustained some water damage from hurricane Ian that was never mitigated.
Dylan
Stayed 1 night in Feb 2024
Response from Rob on 21 Feb 2024
Dylan,Thank you for your review. We are glad you enjoyed your stay overall. While the recovery from the hurricane has been a process, we are always working to ensure our guests are satisfied.
10/10 Excellent
karen
Business traveller
18 Feb 2024
Liked: Cleanliness, amenities
Excellent
karen
Stayed 4 nights in Feb 2024
Response from Rob on 21 Feb 2024
Karen,Thank you for your kind words. We are glad you enjoyed your stay, and we look forward to your next one!
6/10 Okay
Brent
Travelled with family and small children
17 Feb 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Needed some visible repairs but was functional for the night. My biggest issue was there was hair all over the place. Towels, bedding, floor. Tub and sinks also we’re pretty backed up.
Not the worst place I’ve ever stayed.
Brent
Stayed 1 night in Feb 2024
Response from Rob on 21 Feb 2024
Brent,Thank you for your feedback. We are glad you enjoyed your stay overall, but we are sorry to hear you encountered issues with cleanliness during your stay. We will address this with our housekeeping staff to ensure we improve on this going forward.
Robert,Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay, and we hope to have the opportunity to welcome you back soon.