Please read this before choosing this hotel. I am sharing my experience, hopefully it would help you not go through the same experience. I booked this hotel for 4 nights, and I paid in advance. I was traveling through Italy with my family and Florence was a stop. This hotel has a limited time window for checking (till 8pm). Unfortunately my train from Venice was delayed and I missed the 8pm deadline. They immediately messaged me that I am considered a no show, I called and emailed, letting me them know that I am on the train and will be there in a few minutes.
I get there a few minutes later and to my disbelief they refused to open the door. I stayed the night in a hotel nearby and went in the next morning. They told me that they gave away my room last night and since I prepaid, there will be no refund. The 400$ they ripped me off is not a big number compared to the whole trip cost. Just be ware, its always risky to deal with dishonest people.