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Reviews of La Residenza del Proconsolo

La Residenza del Proconsolo
Via Del Proconsolo 18, Florence, FI

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 207 reviews" "
Rating 8 - Good. 78 out of 207 reviews" "
Rating 6 - Okay. 21 out of 207 reviews" "
Rating 4 - Poor. 8 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Casey

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was very responsive to my concerns and made checking in easy. That said, the "continental breakfast" is just prepackaged muffins and a mini box of corn flakes. Also, this was the most uncomfortable bed I've ever slept on. The mattress is two twin beds pushed together to create a queen, leaving an uncomfortable divot in the middle. The mattresses are also rock hard. It's a good location close to he Duomo and plenty of shopping and dining. Very walkable and friendly service.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a View!!
What a great location for visiting the heart of Florence! Our room was facing the street as in the photo and was great for people watching. The only problem, even though the windows filter out a lot of the noise is that there is a lot of action outside until late in the evening. Bring earplugs and you will not have a problem. The best part was being so centrally located. It was easy to walk to all the important places, come back to the room to re-group and then head out again.
Stayed 3 nights in Sep 2023

8/10 Good

Herb

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Awesome location right next to Duomo and the Piazza with many food options. Many of your must see tours are an easy walk (10-15 minutes) from this Hotel. I guess that is what you are paying for. It is way overpriced for what you get at the hotel itself. The included breakfast is prepackaged stuff that i found to be not edible, except for the yogurt. As it turns out, the Ambulance parking is right at the plaza itself and that creates a problem for light sleepers like me. Overall, based on pics,reviews and cost, I expected more; but you can not beat the location
Stayed 2 nights in Sep 2023

8/10 Good

Joan

Stayed 3 nights in Aug 2023

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect right by the duomo yet quiet at night. the room was large and had a terrific AC. the hotel owner was very nice and stocked the fridge with juice and pastries for each day. the wifi was perfect. just loved everything about this place. will definitely stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Wayne, Kilaben Bay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were requested to let the hotel know of our arrival time and asked would someone help with or luggage. We did not receive any response. We were told that the hotel office would be manned till 8:00pm. We arrived at 5:30pm and the desk was unattended. No wifi password was provided Only one bath towel was provided for 2 persons. Had to use a hand towel. Bathroom is incredibly narrow with very slippery bath shower and glazed floor tile, also bath had unacceptable amount of mould. Fridge not cold the type you can not regulate. Breakfast continental wasn’t anything great.
Stayed 2 nights in Jun 2023

10/10 Excellent

Donald

Stayed 4 nights in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location!
Fabulous hospitality, sparkling clean room and wonderful breakfast provided.
Stayed 1 night in May 2023

4/10 Poor

Karen

Stayed 4 nights in May 2023

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at La Residenza del Proconsolo. Adriana was super hospitable and made the check in/out process a breeze. The location cannot be beat, the room was great, and the continental breakfast provided in-room was better than expected.

10/10 Excellent

Yoselin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great A/C and good location
The "hotel" is in a great location and is extremely central. It's more of a B&B (really just a room) but it suited our needs fine. The air conditioning worked great (the top priority for us in July!). We were expecting more than a single croissant in the room as part of the inclusive breakfast but as it's mostly just a room you're paying for (no real services or amenities available) it was just a case of adjusting our expectations. There are obviously plenty of cafes/restaurants nearby if you wanted some more substantial breakfast food. Overall we enjoyed our stay and would probably book again if we were in Florence.
Stayed 3 nights in Jul 2022

10/10 Excellent

CLAUDIA

Stayed 2 nights in Jun 2022

10/10 Excellent

Rand

Travelled with partner
Liked: Cleanliness, staff & service
Large room centrally located at a budget price
Stayed 5 nights in Jun 2022

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view on the Duomo from my room. The host was very helpful and nice. The room was very large and clean.
Stayed 1 night in May 2022

8/10 Good

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice little guest house with an absolutely excellent location, right on the edge of the Piazza del Duomo. Fairly basic but perfectly fine amenities; they don’t serve breakfast (at least not at the time we stayed) but there’s a kettle, tea & coffee and a mini fridge in the room. They’d managed to squeeze a bath into the narrow bathroom which was a blessing for our sore sightseers’ feet at the end of the day! It’s an old building in a busy block so there’s some noise at night; but we used a white noise gadget which solved any problems. On the other hand, there are excellent cafés and restaurants right in the same block which is great! We would definitely stay again.
Stayed 4 nights in Mar 2022
Response from La Residenza del Proconsolo on 10 May 2022
Thank you so much Penelope.

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Loved this hotel. The location couldn’t be better. The room was spacious with a balcony looking out to the duomo. Great little cafe downstairs and centrally located for everything you could want to do. Susy was wonderful and very accommodating, we were not able to check in until after 10pm and she was there waiting for us with a smile on her face. Highly recommend and will be staying there again on my next trip to Florence
Stayed 2 nights in Sep 2021
Response from La Residenza del Proconsolo on 6 Oct 2021
Thank you so much!

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Hotel is amazing over all. I stayed 2 times in October and January and service is great and location is unbelievable!! I’ll definitely stay there again.
Stayed 2 nights in Jan 2020
Response from La Residenza del Proconsolo on 20 Feb 2020
We wait you soon!

10/10 Excellent

Hedda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leonardo da Vinci Award
We loved our room. Spacious and clean. Well maintained old building and interesting features. A brilliant view onto the Cathedral Santa Maria del Fiore from our room and breakfast was served on the room. Its in the centre and short walks away to a lot of the wonders that Florence has to offer. Friendly staff at arrival and in the morning.
Stayed 1 night in Jan 2020
Response from walter on 4 Feb 2020
Thank you!

10/10 Excellent

Maki, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good!! We can see Duomo in front of the building!! Unfortunately we stayed there on Friday, so until 2 am, neighborhood made noises like laughing, talking aloud, and music.
Stayed 1 night in Nov 2019
Response from Walter on 9 Dec 2019
Thank you for your review!

10/10 Excellent

Andrea

Stayed 1 night in Nov 2019

10/10 Excellent

Rie I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from La Residenza del Proconsolo on 4 Nov 2019
Thank you so so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great position right beside il Duomo. Highly recommended.
Stayed 2 nights in Sep 2019
Response from La Residenza del Proconsolo on 26 Sept 2019
Thank you for your review!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The breakfast could be improved, coffee hotter. Overall, we were comfortable, enjoyed the staff and the location was perfect!!
Stayed 3 nights in Sep 2019
Response from La Residenza del Proconsolo on 26 Sept 2019
Thank you for your review!

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The hotel was an excellent location in Florence! The breakfast delivered to our room each day was lovely.
Stayed 3 nights in Aug 2019
Response from La Residenza del Proconsolo on 22 Aug 2019
Thank you for your review :-)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Parking is 25 euros next door. Walk to everything. Basic breakfast, but good.
Stayed 1 night in May 2019
Response from La Residenza del Proconsolo on 22 Aug 2019
Thank you so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from La Residenza del Proconsolo on 15 Jul 2019
Thank you for your review!

6/10 Okay

Blanca

Great price for small room near Duomo
One of the last reasonably priced rooms in the old part of town during the Palio. Room was up 2 sets of circular stairs in the attic. Luckily it had its own a/c unit and two large windows looking out on the Duomo. Bed was comfortable. Bathroom was so small that the sink was inside wh shower curtain, but it all works. Close to all historical sites and many restaurants and shopping areas. Good budget hotel.
Stayed 2 nights in Jun 2019
Response from La Residenza del Proconsolo on 3 Jul 2019
Thank you so much for the review!

10/10 Excellent

Verified traveller

Travelled with partner
The property was in a great location. The room was nice and the staff was wonderful. Would highly recommend this property to others.
Stayed 1 night in Jun 2019
Response from La Residenza del Proconsolo on 24 Jun 2019
Dear Guest, Thank you so much for your opinion. See you soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, habitación súper amplia. Lo único “malo” es que tiene una escalera larga hasta llegar a la recepción. El resto excelente!
Stayed 2 nights in Jun 2019
Response from La Residenza del Proconsolo on 18 Jun 2019
Thank you so much, sorry for the "esclaera".

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast in the room was prompt and generous. Location was great.
Stayed 3 nights in Jun 2019
Response from La Residenza del Proconsolo on 12 Jun 2019
Dear Anonymous, thank you so much for your review!

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation
we had a great time the location was great. it was centrally located room was clean bathroom was clean the only negative was there was 26 steps to climb so if you have any issues climbing steps it may be a problem
Stayed 4 nights in Jun 2019
Response from La Residenza del Proconsolo on 12 Jun 2019
Dear David, thank your for your review!

6/10 Okay

PHILIP

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice location, rude staff, odd living quarters
The building is hiding in plain view. Walked passed it a few times before we found it. Large stairwell required to get in. The reception host was pretty rude and said they do not take credit cards so had to pay cash for extra items and city tax. The room itself was large and mostly clean. Great view outside. However the light switches for the room were outside.... so anybody could just turn off or on your lights in the room. Very odd. We selected fruit and yogurt for breakfast. It was a cup of grocery store yogurt and an apple. Not very impressed.
Stayed 1 night in Jun 2019
Response from La Residenza del Proconsolo on 12 Jun 2019
We are sorry for your review. Best regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from La Residenza del Proconsolo on 18 Jun 2019
Thank you!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Florence Location
The hotel is situated in the heart of Florence with very spacious rooms and views of the Duomo. The hotel staff was able to check us in early and always had our breakfast delivered to our room every morning at the same time. We loved our stay in Florence and would recommend this hotel to anyone who wants a great room with a prime location.
Stayed 2 nights in May 2019
Response from La Residenza del Proconsolo on 12 Jun 2019
Dear Richard, we hope to see you soon!

10/10 Excellent

Torkar, Florence, It

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and proximity to the Duomo couldn’t be better. Also, I don’t understand other negative reviews. Staff (Andrea) was friendly, always on time with breakfast, and willing to help no matter the question. I would definitely recommend and definitely return to this site.
Stayed 6 nights in May 2019
Response from Walter on 18 May 2019
Dear Guest, we are happy to read your opinion. We try to do the maximus and, I can see, we do it well. Best regards,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Nick on 17 Apr 2019
Thank you for staying with us! We appreciate your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It us my second stay at this place: its location is perfect! All museums and historical sites are at walking distance !! My room Brunelleschi is literally “ a room with a view!”
Stayed 10 nights in Mar 2019
Response from Nick on 9 Apr 2019
We are glad that you enjoyed your stay with us! We appreciate your feedback

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasant stay
Dusty, the bed was falling apart, safe didn’t work, no help from the front desk and a high stairs with heavy luggage.
Stayed 3 nights in Oct 2018
Response from Nick on 25 Oct 2018
Thank you for your feedback. We will use your observations as guidelines to improve.

6/10 Okay

Ed, Arkansas

Liked: Cleanliness
Disliked: Staff & service, room comfort
The property is in a great location. It is however limited in staff and amenities. Could never get Air conditioning to work (lucky weather was nice) and there was a smell of sewer gas when windows were opened. Lots of noise from nearby apartments so if you are a light sleeper bring headphones.
Stayed 4 nights in Oct 2018
Response from Nick on 22 Oct 2018
Thank you for your feedback. We are very sorry for the smells and noise from the nearby apartments but as you can imagine we have no control over them since they are not part of our property. Concerning the staff, a member of the staff lives in the establishment to help guests with their needs at all times. Best Regards

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of The Duomo
As per advertised, a great location.
Stayed 2 nights in Sep 2018
Response from Nick on 23 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location steps from Duomo! Friendly staff were welcoming at check in.
Stayed 1 night in Sep 2018
Response from Nick on 23 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff and everything about it was a good experience. I'd happily stay there again.
Stayed 2 nights in Sep 2018
Response from Nick on 23 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay in Florence
Awesome location, charming room, friendly, helpful staff ... and the little breakfast they bring to the room every morning is a lovely, added touch! Highly recommend this place!
Stayed 2 nights in Sep 2018
Response from Nick on 12 Sept 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Good

DJ, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. It’s not fancy but has all that you need. Their rooms are bigger than the average Italian hotel but probably the most important thing about the hotel is the location. You can see the Duomo from your room. It is great. Breakfast is a little deceiving. You get coffee and a croissant. But I guess it’s better than nothing and with that location, you can go to just about anywhere to get something else too.
Stayed 3 nights in Aug 2018
Response from Nick on 12 Sept 2018
Thank you for staying with us. We appreciate your feedback. Anyway the description of our breakfast is not accurate at all. We serve a typical italian breakfast. Upon arrival we provide a menu to the guests where they can choose what they prefer. The menu includes espresso, cappuccino, american coffee, barley coffee, hot milk, cold milk, hot chocolate, orange juice, blood orange juice, grapefruit juice, pineapple juice, tea, camomile tea, yogurt, jam, nutella, honey, butter, croissant, corn flakes and bread. Not just a coffee and a croissant. Also we are currently expanding the menu to include peanut butter, cream cheese and cold cuts to meet the demands of those who are not satisfied with the traditional italian breakfast. Best Regards

10/10 Excellent

Kim, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Breakfast delivered to the room each morning is really nice.
Stayed 3 nights in Jul 2018
Response from La Residenza del Proconsolo on 10 Aug 2018
Thank you for your review

10/10 Excellent

Maria, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious
The unit was very spacious. The staff was very friendly and helpful and the location was perfect. Literally steps from the Duomo.
Stayed 3 nights in Jun 2018
Response from La Residenza del Proconsolo on 30 Jun 2018
Dear Maria, thank you for your words. Best regards.