Exterior

Reviews of La Quinta Inn & Suites by Wyndham Florence

2.5 out of 5
La Quinta Inn & Suites by Wyndham Florence
2123 W Lucas St, Florence, SC

Reviews

8.2

Very good

Rating 10 - Excellent. 713 out of 1507 reviews" "
Rating 8 - Good. 395 out of 1507 reviews" "
Rating 6 - Okay. 193 out of 1507 reviews" "
Rating 4 - Poor. 118 out of 1507 reviews" "
Rating 2 - Terrible. 88 out of 1507 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking rooms. Floors in the room could have used a better vacuuming.
Stayed 1 night in Apr 2024

4/10 Poor

Nickey

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was very dirty. Shower was gross, the wall behind the toilet looked like it’s never been cleaned before, dried urine on the wall, the floor was sticky, outside of microwave was dirty, mini fridge door was sticky, dust and dirt everywhere.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

E Gaill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The refurbished rooms are fantastic! So much better than the average motel these days.
Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front staff was friendly but room was filthy hair and urine on the toilet, floors filthy. We slept in our clothes and left without even taking a shower because there was hair on the towels. Property is way past its prime and there are plenty of other options in Florence. Don’t say I didn’t warn you.
Stayed 1 night in Apr 2024

8/10 Good

Brenda

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley, Niles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personable attentive staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Nice room and breakfast.
Stayed 1 night in Apr 2024

6/10 Okay

Michel

Travelled with family
This place nerfs to be freshen up
Stayed 1 night in Apr 2024

10/10 Excellent

William, Brevard

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and I felt safe. Not the newest but quite adequate.
Stayed 1 night in Apr 2024

4/10 Poor

Julius

Travelled with partner
Disliked: Cleanliness
The bathtub has cracked tiles with black mold.
Stayed 1 night in Mar 2024

6/10 Okay

Michelle R.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room could be cleaned better and the bedding was questionable as to being clean due to the wrinkles and slight discoloration.
Stayed 1 night in Apr 2024

8/10 Good

Philip

Travelled with pets
Liked: Staff & service
Very satisfied with our experience. Very pet friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Shamil

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Luva

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Chun

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest to I95. Great pet fee policy and delicious breakfast!
Stayed 1 night in Mar 2024

8/10 Good

Muriel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy on & off I95…good area to walk the dog…good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Roderick, Aldie

Liked: Staff & service
Dated, water dripping in the shower, sofa needs to be cleaned. Will probably not stay here again. The front desk person was very nice and pointed us to late night dining options because we checked in at 10:00 pm.
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas J. Schofield,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Mar 2024

6/10 Okay

Besmir

Travelled with family and small children
Meh for a night, bed sheets weren't so clean, they smelled. Bathroom was ok, sink was clogging. Breakfast was being cleaned up by 9am. No bread left or other food to ear, only coffee
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2024

8/10 Good

PAT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
rooms were not ready when we arrived after check in hours. first room toilet was blocked so we had to go down and change rooms. around 9pm people above our room arrived and could hear luggages and people moving around very noisily. children were running around till past10:30 pm and i had to call frontdesk on my cell as house phone was dead. after 10 mins or so the noise died down. it was convenient and had dining options around. there was no body lotion even in the room. anyway it was okay just to sleep in for a night.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I was in late so I didn't see if there was a good place to walk the dog in back. Ended up with the grass by the sign which worked perfectly fine. I appreciated the no muss no fuss of bringing my Dachshund and getting settled.
Stayed 1 night in Mar 2024

10/10 Excellent

Gerard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with a clean, well appointed, room at a good price. A great value!
Stayed 1 night in Mar 2024

6/10 Okay

Christine

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly. Room was ok but floor had a greasy feel and when you turned on the air conditioner it had a very bad urine smell.
Stayed 1 night in Mar 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the pet fee was very reasonable. The staff was friendly and helpful!!
Stayed 1 night in Mar 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs nicely.
Stayed 1 night in Mar 2024

6/10 Okay

Susan

Travelled with group
The room was fine, but the common areas were not overly clean. Also they must allow dogs as there were several large dogs in the breakfast area and one of them was barking loudly. I can only imagine if you are allergic to dog dander that it must be in the rooms where the dogs have stayed. We will not stay in a La Quinta again if this is their policy.
Stayed 1 night in Mar 2024

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tub leaking, no shower curtain, no soap, rust on the bottom of the tub, and the phone did NOT work. Receptionist was a housekeeping member, too!
Stayed 1 night in Mar 2024

10/10 Excellent

Shavavia

Liked: Cleanliness, staff & service, property conditions & facilities
Safe very helpful and respectful
Stayed 1 night in Mar 2024

6/10 Okay

Francis, poughkeepsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was fine, clean and comfortable.The breakfast left a lot to be desired. The bagels were stale and no meat with dried out eggs.
Stayed 1 night in Mar 2024

10/10 Excellent

Tifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Clean, friendly service
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was good. The rooms were clean.
Stayed 1 night in Mar 2024

4/10 Poor

Maiken

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Overall, the place is just a bit shabby and run down. The carpet in the hallways looked like it hadn't been vacuumed in weeks. The furniture was chipped. Much of the room was dusty, or only partially cleaned. Dirt and hair in corners, that kind of stuff. The sheets and pillow cases were all crumpled up. I think they were clean, but it's hard to be sure when they look like that. There was a bright light shining into our room - but the curtains can't be moved to block it out. The room was a connecting room (which we had not booked) and sound traveled a lot. Our neighbor was watching something all night long with a lot of foul language, it blared through the walls. A lot of other travelers had dogs, which barked and carried on outside. The pool was closed. The breakfast was okay!
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Randi

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Diana

Stayed 1 night in Mar 2024

6/10 Okay

Hiroshi, Rockville

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
The sheets were dirty and there was hair on the towel.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly rooms. No problem with my Dachshund. Every one very friendly.
Stayed 1 night in Mar 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Nice clean place to stay for the night. They need a renovation but otherwise all was good
Stayed 1 night in Feb 2024

6/10 Okay

Susan, Berryville

Travelled with family, Travelled with pets
Hotel was average. Room was a little dark. No one at the counter at check-in or departure but they came from behind the wall very quickly to acknowledge me. It was pouring rain and we were exhausted, so it may have taken something extraordinary to make my stay above average.
Stayed 1 night in Mar 2024

6/10 Okay

Melvin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The stay is nice for the price; however, cleanliness really needs to be focused on. Our room had mold on the ceiling near the sprinklers, sheets were stained, bathroom had loose hair, grout was kinda dirty and gunk in the sink. Staff was very friendly and breakfast was decent.
Stayed 1 night in Feb 2024