Finding the hotel was extremely difficult, as there is no signage at all. No signs either at the lift, or at the door to reception.
Our room was barely adequate, with no hairdryer, no refrigerator and no tea/coffee facility.
We were informed there might be mosquitoes, and were given a plug-in device which we found the next morning to be not working. Fortunately we did buy our own insect spray, and by our count, we killed at least 40 blood-laden mosquitoes.
The bathroom floor was covered in water from the defective shower fitting.
On the positive side, the room was very quiet, staff were pleasant and breakfast was adequate, although the croissants were very stale.
Sorry that I can't be more positive about this hotel, but it was a disappointing start to our Florence holiday. I strongly recommend more signage to allow better access to the hotel.