Standard Room, 1 King Bed, Non Smoking

Reviews of Econo Lodge Flagstaff Route 66

2 out of 5
Econo Lodge Flagstaff Route 66
1560 E Route 66, Flagstaff, AZ

Reviews

8.4

Very good

Rating 10 - Excellent. 616 out of 1258 reviews" "
Rating 8 - Good. 403 out of 1258 reviews" "
Rating 6 - Okay. 129 out of 1258 reviews" "
Rating 4 - Poor. 64 out of 1258 reviews" "
Rating 2 - Terrible. 46 out of 1258 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bethaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious rooms. Ample parking. Decent a la carte breakfast. Good for a budget hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine. We only needed a place to stay for one night so Econo Lodge was perfect for that. The rooms seem very dated.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Paige,Thank you for choosing Econo Lodge for your recent stay. We appreciate your feedback on our accommodations. Our priority is providing a comfortable stay, and we will take your comments into consideration for future improvements. We hope to welcome you back for another stay in the future.

8/10 Good

Tae Hyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, Comfortable. Kind staffs
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Tae Hyun,We appreciate your feedback on our convenient location, comfortable accommodations, and kind staff. It's wonderful to hear that our team made a positive impression on your stay. Should you require any assistance in the future, feel free to reach out to our management team for further assistance.

10/10 Excellent

Sheila marie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Manager on 1 May 2024
Hello Sheila marie,We appreciate your positive feedback and are thrilled to hear you had a pleasant stay. If you have any further comments or suggestions for us, please don't hesitate to reach out.

10/10 Excellent

Jamuna

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay for a night
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Jamuna,We are glad to hear that you found your stay comfortable. Your feedback is valuable to us, and we hope you choose to stay with us again in the future.

10/10 Excellent

James Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in excellent condition… better than expected. Good location friendly staff.
Stayed 4 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello James Andrew,We're joyful to hear that you found our hotel exceptionally clean and well-maintained, exceeding your expectations. Our team takes pride in providing a friendly service to ensure a pleasant stay for all our guests. Should you have any future inquiries or require assistance, please feel free to reach out to us directly.

8/10 Good

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service! Room was cozy and nice. You have to get used to the train noise.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Oliver,We're delighted you enjoyed our customer service and cozy rooms. We appreciate your understanding regarding the occasional train noise. Thank you for sharing your experience with us.

8/10 Good

Melissa

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Melissa,We are thrilled to hear that you enjoyed your stay with us! Please do not hesitate to reach out if there is anything we can assist you with for your next visit.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean. Great overnight stay before heading up to the GC. Courteous and helpful desk staff.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Mark,We are delighted to hear that you had a peaceful overnight stay with us and found our hotel to be clean. Our team always strives to provide excellent service. We appreciate your kind words and hope you had an enjoyable visit to the Grand Canyon.

8/10 Good

Absalon

Travelled with family
Liked: Cleanliness, amenities
Kind people
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Absalon,We appreciate your kind words and are pleased to hear that you found the staff helpful during your stay. Our team strives to provide exceptional service to all guests. Should you have any further feedback or need assistance, please don't hesitate to reach out to our management team for further assistance.

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Bed was excellent. Train came by 3 or 4 times. It was a little noisy but not bad.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Ron,We're pleased to hear you found our hotel clean and enjoyed the comfort of our beds. We apologize for any inconvenience caused by the passing trains. Your feedback is valued as it helps us improve our guests' experience. Thank you for sharing your thoughts with us!

10/10 Excellent

Gregory

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Gregory,Thanks for staying with us. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

6/10 Okay

Laverne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A 2 days stay with no bed linens changed, no change of towels. Place is dusty, mattress covers who know when they have been changed lots of hair n dirty.
Stayed 2 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Laverne, We are sorry to hear about your experience; please know that cleanliness is a top priority for us. We appreciate your feedback and will share your comments with the housekeeping team for further review and improvement. Our guests' comfort and satisfaction are important to us, and we take all feedback seriously to ensure a pleasant stay for future guests.

6/10 Okay

Enrique

Travelled with family
Even though it was clean inside the room right outside wasn’t.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Enrique, We appreciate your feedback regarding the cleanliness of our hotel. Our team works diligently to maintain a high standard throughout the property. Your comments will be shared with the appropriate departments for further review and improvement. Thank you for staying with us.

8/10 Good

Mikhail

Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Mikhail,We genuinely appreciate you choosing our hotel for your stay. We hope you had a wonderful time with us and look forward to welcoming you back soon!

10/10 Excellent

Sherwin

Stayed 1 night in Apr 2024
Response from Manager on 10 May 2024
Hello Sherwin,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team is delighted that we could exceed your expectations. We look forward to welcoming you back again soon for another delightful stay.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite. Clean.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Samuel,We appreciate your feedback on the cleanliness of our hotel. Our housekeeping team works hard to ensure a pleasant stay for all our guests. Should you have any further comments or concerns, please feel free to reach out to our management team.

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello cheryl,We are delighted to hear that you enjoyed your stay with us. Thank you for your positive feedback, we strive to provide a pleasant experience for all our guests. If you have any further comments or suggestions, please feel free to contact our management team directly.

10/10 Excellent

Mckenzy, Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Manager on 12 Apr 2024
Hello Mckenzy,We are delighted to hear that you had a wonderful experience at our hotel! Should you have any feedback to share, please feel free to reach out to us so we can ensure your next stay is just as perfect.

10/10 Excellent

GUNTHER

Stayed 1 night in Apr 2024
Response from Manager on 30 Apr 2024
Hello GUNTHER,We are delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am 80 years old and was taking a workshop at the Art Barn in Sedona. I loved the new shower and toilet. Everything else was great, too., with a number of choices. Parking was convenient. I could go anywhere in town...everything was close. Breakfast was very adequate with a number of choices. All the staff were very helpful and polite.
Stayed 6 nights in Apr 2024
Response from Manager on 11 Apr 2024
Hello Ildiko, We are delighted to hear that you enjoyed the facilities and services during your stay at our hotel in Sedona. We strive to provide a comfortable experience for all our guests and we are happy to hear that you found our staff helpful and polite. We appreciate your positive feedback and hope you had a pleasant time exploring the town.

8/10 Good

Kurt

Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Kurt, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Vishnukesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly
Stayed 1 night in Apr 2024
Response from Manager on 11 Apr 2024
Hello Vishnukesh,We appreciate your positive feedback on our cleanliness and friendly staff during your stay. Your satisfaction is important to us, and we would be delighted to welcome you back in the future.

10/10 Excellent

Mary

Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Mary,We are thrilled to hear that you had a wonderful stay with us! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Sandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Sandra,We are delighted to hear that you enjoyed our clean facilities and felt safe during your stay. Our team works hard to provide friendly service to all our guests. We appreciate your feedback and hope to welcome you back soon!

8/10 Good

Brian Heyward

Stayed 4 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Brian Heyward,We're delighted to hear you had a positive experience at our hotel! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

6/10 Okay

Marc, Albuquerque

Travelled with family and small children
Liked: Staff & service
It’s an ok place for a short stay. It gets the job done - no frills. I would stay again for a short visit.
Stayed 2 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Marc,We appreciate your feedback and are glad to hear you found our hotel adequate for your needs. We would be delighted to welcome you back for another short stay in the future. Thank you for choosing to stay with us.

8/10 Good

christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice & clean & the breakfast was good
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello christina,We are pleased to hear that you enjoyed the cleanliness of your room and the breakfast during your stay. Your satisfaction is important to us, and we appreciate your positive feedback. Should you have any further comments or concerns, please don't hesitate to contact our management team directly.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Martha,We're glad to hear that you found your stay satisfactory. Your feedback is valuable to us. Thank you for choosing our hotel for your visit.

8/10 Good

Lam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and no issues with the room. The main problem was the train noise through out the night.
Stayed 2 nights in Mar 2024
Response from Manager on 1 Apr 2024
Hello Lam,We appreciate your kind words about our staff and the room. We regret any inconvenience caused by external noise factors, such as the train. Your feedback helps us improve our guest experience. Feel free to reach out to our management team directly with any further concerns.

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms and lobby area were clean and easily accessible.
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Michael,We are pleased to hear that you found our rooms and lobby area to be clean and easily accessible. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2024
Response from Manager on 20 Apr 2024
Hello Rebecca,We are thrilled to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back again soon.

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service
Clean but noisy. The train is very close
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Ioannis,We appreciate your feedback regarding your recent stay. Our team will look into ways to minimize the noise disturbance caused by the nearby train to enhance our guests' overall experience. If you have any further concerns, please don't hesitate to reach out to us directly for assistance.

4/10 Poor

Fania Kate

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The towels were dirty and heater was extremely loud. There was no way to have heat on without it blaring at you.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Fania Kate,We apologize for any inconvenience during your stay. Your feedback is valuable for our continued improvement. We recommend reaching out to our management team directly to address your concerns further. Thank you for bringing this to our attention.

6/10 Okay

Vanessa

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Room had a strong smell of cleaning products. Had to swtich room for one that didnt smell so strongly like toxic cleaning products. Bathroom floor was not clean.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Vanessa,We appreciate you bringing this to our attention. Our housekeeping team will be reminded to ensure a thorough cleaning process. We apologize for any inconvenience caused during your stay.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super nice and property was nice!
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Martha,Thank you for taking the time to share your positive experience with us! It's great to hear that you found our staff friendly and enjoyed our property. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat the price - renovated bathrooms - clean room - easy parking access - staff was very welcoming - close to train but honestly didn’t wake me up or anything - beds were the only complaint but I have definitely slept in way worse and paid a ton more. Quick walk to Starbucks in the morning made me a happy guy. Thanks for the hospitality Econo Lodge :)
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Michael,We are delighted to hear that you had a mostly positive experience during your stay with us, enjoying our renovated bathrooms, cleanliness, and convenient location. We appreciate your feedback on the beds and will share it with our team for future improvements. Your satisfaction is important to us, and we hope to welcome you back again.

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very easy access and accessibility to things around !
Stayed 2 nights in Mar 2024
Response from Manager on 22 Mar 2024
Hello Isaiah,We're excited to hear that you found our hotel to be conveniently located for your needs! Your feedback is appreciated and we hope to welcome you back for another enjoyable stay.

6/10 Okay

Sharee

Business traveller
Liked: Staff & service
The furniture is a bit dated but the hotel room was clean. Good enough for a day or two nights stay
Stayed 2 nights in Mar 2024
Response from Manager on 18 Mar 2024
Hello Sharee, We appreciate your feedback on our clean accommodations, and we're glad you found them suitable for your short stay. Thank you for staying with us and sharing your thoughts. Your comments help us improve our services to better serve our guests in the future.

10/10 Excellent

Hannah

Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Hannah,We're thrilled to hear you had a wonderful stay with us! If you have any more feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Manager on 15 Mar 2024
Hello Carlos,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Manager on 9 Mar 2024
Hello Paul,We're thrilled to hear you found our hotel to be clean, comfortable, and offered a good value during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 Good

Heidi

Liked: Cleanliness
Very quiet except for the construction in the parking lot
Stayed 3 nights in Mar 2024
Response from Manager on 9 Mar 2024
Hello Heidi,We apologize for any inconvenience caused by the construction noise in the parking lot. We appreciate your feedback and will address this matter with our team accordingly. Your comfort is important to us, and we strive to provide a peaceful stay for all our guests. Thank you for bringing this to our attention.

8/10 Good

CYNDI, LAS VEGAS

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t cleaned as it should be and it would be nice if they had a fenced area for dogs since they are pet friendly
Stayed 1 night in Dec 2023
Response from Manager on 6 Mar 2024
Hello CYNDI, We appreciate your feedback regarding the cleanliness of the room and the pet-friendly amenities. Your suggestions will be shared with the management team for future consideration. Feel free to reach out to us if you have any further concerns or feedback.

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from The Night Auditor on 2 Mar 2024
Hi, Melissa. Thank you so much for taking the time to comment on your stay. We look forward to see you again.

2/10 Terrible

Richard

Disliked: Staff & service, amenities, property conditions & facilities
In the middle of the night, there was 1/2 inch of water in the bathroom from some unexplained source. I called the desk and the clerk said "Oh, We thought we had that fixed." In the morning when i checked out, a different clerk stated that they knew it was going to be a problem from 2/9 to 2/16. So they knew it was faulty and rented the room to me anyway. Bad decision!l! Never was there any apology! Since Econo Lodge will do nothing, the burden falls on Expedia. We get to see how Expedia responds to customer complaints. Expedia, are you listening?
Stayed 1 night in Feb 2024
Response from Joshua - General Manger on 11 Feb 2024
Hello Richard,Our deepest apologies for the inconvenience. Please allow us to discuss further. Management will be reaching out to you if that is permissible.

10/10 Excellent

Jacob

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Hello Jacob,We're delighted to hear you had a wonderful stay at our hotel! Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

6/10 Okay

Donald

Disliked: Amenities
The room was very cold and the system was too cold or too hot
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Donald, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the room temperature during your stay. Our team will review and address the HVAC system to ensure a more comfortable environment in the future. We appreciate your feedback and hope to welcome you back for a better experience.

8/10 Good

Carol, Linden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Manager on 20 Jan 2024
Hello Carol,Thank you for choosing to stay with us! We hope you had a great experience at our hotel. If you have any feedback or suggestions on how we can improve, please don't hesitate to reach out to us. We value your opinion and would love to hear from you.