beautiful hotel. comfortable and spacious room. we had 2 double beds and there was so much space between the beds. you could've put another bed in there. beds were comfy. we had a nice view of providence. Fleming's inside hotel is nice. Centro bar and restaurant is good too. housekeeping did a nice job. very busy weekend with 2 universities having parents weekend and a NFL team staying as well and the hotel did a nice job keeping things moving smoothly.
Can't say enough about how great this hotel is! From our arrival to checkout they staff was courteous and helpful. Obviously the hotel is well run. Front Desk staff were pleasant, knowledgeable and very helpful. Joe was especially awesome. The bellmen and the valets were great as well. The housekeeping staff were very pleasant and accommodating as well. We ordered room service for breakfast one morning and it was delivered quickly and it was delicious. I would highly recommend this hotel.
Booking was easy and so was check-in/check-out. There was plentiful free parking. The rooms were large and clean, with a fridge, flat screen TV with cable, and an easy chair. There was a nice pool with hot tub, and a 24 hour fitness center. There were lots of amenities we didn't use, such as a salon. There was a cute little gift shop, a lovely lobby, and a friendly bar off the lobby. The days we were there, several high school age sports teams stayed there, but the place was not noisy. We had a room overlooking I-95, but again, I was not disturbed by noise. The hotel ran a shuttle to the mall, so instead of walking to see the WaterFire as we had planned, we had a ride. The location close to the heart of Providence justified the price, in my mind. Sunday evening,we came back to the hotel looking for dinner. We waited near the unmanned maître de station for about 10 minutes and were totally ignored. There was a busy server and a bartender and no one else. After perusing the expensive menu, we decided to order on-line. That was the only negative part of our visit.