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Reviews of Fergus Inn

2 out of 5
Fergus Inn
610 Western Avenue, Fergus Falls, MN

Reviews

7.2

Good

Rating 10 - Excellent. 78 out of 347 reviews" "
Rating 8 - Good. 134 out of 347 reviews" "
Rating 6 - Okay. 76 out of 347 reviews" "
Rating 4 - Poor. 32 out of 347 reviews" "
Rating 2 - Terrible. 27 out of 347 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for the review!

8/10 Good

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 19 May 2024
Thank you for the review! We are glad you enjoyed your stay.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean & the bed comfortable
Stayed 1 night in May 2024
Response from Management on 18 May 2024
Thank you for the review! We appreciate your feedback and are glad you enjoyed your stay!

6/10 Okay

sonia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was just a little run down.
Stayed 1 night in May 2024
Response from Management on 8 May 2024
Thank you for your feedback! Fergus Inn is under new ownership, and we are working on many updates. We hope to host you again and show you an improved, modern experience. In the meantime, our priority is to keep the hotel clean and comfortable for all our guests!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property that the new owners are in the process of renovating. The rooms are clean, the beds are comfortable and the new owners are very kind and eager to please! The current breakfast available is cereal and muffins, but I was told they are planning on adding more options soon. We enjoyed our stay here for one night. It was quiet and affordable. We would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Owners on 10 Mar 2024
Thank you for the review! We're glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Owners on 26 Feb 2024
Thank you for the review! We're glad you enjoyed your stay!

8/10 Good

Lorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
It was comfortable for a one night stay. It took a bit to get hot water in the shower but once it got hot it was a great shower!! The breakfast was nothing great and especially for a diabetic. We went to Perkins across the street!!
Stayed 1 night in Feb 2024
Response from Owners on 26 Feb 2024
Thank you for the review! We are looking into adding more varied breakfast options. We're glad you had a comfortable stay and hope to see you again!

10/10 Excellent

Peggy

Stayed 1 night in Jan 2024
Response from jc on 21 Jan 2024
Thank you for staying with us.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from jc on 21 Jan 2024
Thank you for staying with us.

10/10 Excellent

Charlotte

Stayed 3 nights in Nov 2023
Response from jc on 6 Jan 2024
Thank you, have a nice day.

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok it was a place to lay your head
Stayed 1 night in Oct 2023

2/10 Terrible

Samantha

Liked: Cleanliness, room comfort
Disliked: Staff & service
Assused of smoking in our room.
So things started off well, however after i checked out i was called and asked not to return because my room smelled of smoke... 1st off we are smokers our clothes smell like it always 2nd we spent the night beforehand out at a bonfire so yeah..... but they were rude and did not listen.
Stayed 2 nights in Oct 2023
Response from jc on 30 Oct 2023
Sorry you guys smoked in room,and you are not well come again. thanks

8/10 Good

Don

Travelled with partner
The free breakfast was disappointing- just cereal and a poor pastry. Coffee was ok
Stayed 1 night in Oct 2023
Response from jc on 28 Oct 2023
Thank you.have a nice day.god bless you.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Affordable, Clean and Convenient Place to Sleep
I think this place gets a bad rap in reviews due to previous owners. From what I've seen, the current owner has updated the rooms, paint, new mattresses, fixtures, etc., plus the owner is on-site and always gracious and helpful. At the end of the day, it isn't Disneyland; it's an affordable, clean and convenient place to sleep in Fergus Falls.
Stayed 1 night in Oct 2023
Response from jc on 25 Oct 2023
Thank you, have a nice day.

10/10 Excellent

Kristin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel for the price, great location
Stayed 1 night in Oct 2023
Response from jc on 21 Oct 2023
Thank you for staying with us,have a nice day.

8/10 Good

Daniel

Travelled with group
Disliked: Property conditions & facilities
Dated property but clean. Need a room for a brief stay and met my needs. Expedia price included taxes and fees but I still had to pay taxes when I booked the room. $7.00 more
Stayed 1 night in Oct 2023
Response from jc on 28 Oct 2023
Thank you , have a nice day. god bless you.

8/10 Good

Jann

It would have been nice to have a plug for the tub so I could have relaxed in a nice hot bath. The owner was very nice.
Stayed 1 night in Oct 2023
Response from jc on 28 Oct 2023
Thank you have a nice day, god bless you.

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and check in easy. Staff was accommodating.
Stayed 1 night in Sep 2023
Response from jc on 30 Sept 2023
Thank you for staying with us, have a nice day.

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from jc on 27 Sept 2023
Thanks. Have a nice day

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
Paint chipping off the wall. TV kept going on and off. Hair dryer started smoking and making terrible noise. The owner was very nice!
Stayed 1 night in Sep 2023
Response from jc on 23 Sept 2023
Sorry you had to deal with, but if you had called mgr.i was all time at property.Thank you , have a nice day/jc

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there off and on because of my job with road construction. The Inn has been great and truly enjoy the help and hospitality of the manager
Stayed 1 night in Sep 2023
Response from jc on 21 Sept 2023
Thank you & have wonderful evening.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean in a generously sized room
We were pleasantly surprised by our recent overnight at the Fergus Inn. I booked the hotel on my phone after traveling all day. The front desk attendant was friendly, efficient, and helpful. The room decor was a little dated, however everything was in great shape. The room and public areas are clean and well cared for. The beds were super comfortable.
Stayed 1 night in Sep 2023
Response from jc on 19 Sept 2023
Thank you for staying with us, have a nice day.

2/10 Terrible

Andrea

Stayed 1 night in Sep 2023
Response from jc on 30 Sept 2023
Thank you for staying with us, have a nice day.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a budget stay. A little dated but ok
Stayed 2 nights in Sep 2023
Response from jc on 4 Sept 2023
Thanks,

10/10 Excellent

Kathy

Stayed 2 nights in Sep 2023
Response from jc on 27 Sept 2023
Thanks,

8/10 Good

Chris

Close to the highway and restaurants. Good stuff.
Stayed 1 night in Sep 2023
Response from jc on 3 Sept 2023
Thank you for staying with us.have a nice day.

4/10 Poor

Mary

Liked: Amenities
Disliked: Property conditions & facilities
Room/ place had a musty smell and ceiling had issues in the restroom.
Stayed 1 night in Aug 2023
Response from jc on 21 Aug 2023
Thanks for staying with us,have a nice day.

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable budget hotel
I made the reservation last minute as I had accidentally booked another place very far away from where I needed to be. I was very grateful to find a quiet, clean place to sleep for the night (and binge some HGTV). The concierge was delightful, very sweet, he checked me in quickly and gave me directions to my room. I slept well, and was out the door early the next morning. For an older budget hotel, everything looked great and was very clean, which is all I need.
Stayed 1 night in Aug 2023
Response from jc on 17 Aug 2023
Thank you for staying with us.Have a nice day.

8/10 Good

Marlonium

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean and affordable option. Staff is friendly. Beds were comfortable and bathrooms were clean. However, the hallway carpets could use a deep clean. It’s a budget hotel so therefore breakfast is bare bones; cereal with milk, prepackaged pastries, and coffee. If sleep and shower is your only priority, its the budget place for you.
Stayed 1 night in Aug 2023
Response from jc on 13 Aug 2023
Thank you for staying with us, Have a nice day.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds and pillows. We didn't have to ask for more towels as enough were provided
Stayed 1 night in Aug 2023
Response from jc on 11 Aug 2023
Thank you for staying with us, have a nice day.

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Price, Quiet and Conveniently Located
The hotel is affordable and conveniently located, near many food places and gas stations. It was clean and comfortable, very quiet and what you'd expect for the price. J.C. was very hospitable and accommodating, and if we're in the area in the future we'd definitely stay here again
Stayed 1 night in Aug 2023
Response from jc on 5 Aug 2023
Thank you for staying with us, you made my day.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Everything worked and owner very available.
Stayed 1 night in Aug 2023
Response from jc on 7 Aug 2023
Thank you for staying with us.have a nice day.

8/10 Good

John

Stayed 1 night in Aug 2023
Response from jc on 3 Sept 2023
Thank you for staying with us.

8/10 Good

Ranadene

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly, dated
Small privately owned by JC - who is super friendly and helpful. The Inn is dated in decor. Breakfast is cereal and packaged pastries. We did feel safe there, the beds were ok.
Stayed 1 night in Jul 2023
Response from jc on 3 Aug 2023
Thank you for staying with us,have a great day.

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The continental breakfast was cereal/milk and gas station donuts. Coffee & water tasted horrible. The bathroom sink was actually outside of the bathroom near the bed. Staff was very friendly and our room was clean & the price was right for just a quick overnight stay. AC & TV both in excellent working order.
Stayed 1 night in Jul 2023
Response from jc on 31 Jul 2023
Thank you for staying with us, have a nice day/jc

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
the customer service was very polite and did a good job
Stayed 1 night in Jul 2023
Response from jc on 30 Jul 2023
Thank you very much for staying with us,have a great day.

6/10 Okay

Linda

Travelled with family, Business traveller
The smoke alarm lite up every 3 minutes, reflected in the mirror and was very uncomfortable to try to sleep.
Stayed 1 night in Jul 2023
Response from jc on 24 Jul 2023
Thank you for staying with us.

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from jc on 22 Jul 2023
Thank you for staying with us, God bless you.

6/10 Okay

Melia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was very limited,,,,coffee, packaged rolls(yuck), 2 types of cereal and milk
Stayed 2 nights in Jul 2023
Response from jc on 22 Jul 2023
Thank you for staying with us, god bless you.

2/10 Terrible

Shawna

Stayed 1 night in Jul 2023
Response from jc on 22 Jul 2023
Thank you for staying with us, God bless you.

10/10 Excellent

Mindi Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from jc on 15 Jul 2023
Thank you very much god bless you.

8/10 Good

Myriah

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast or coffee / hot water available at all. Room was clean and bed was nice.
Stayed 1 night in Jul 2023
Response from jc on 14 Jul 2023
Thank you for staying with us, have a nice day.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to book. Helpful staff and quick check-in.
Stayed 1 night in Jul 2023
Response from jc on 13 Jul 2023
Thank you for staying with us, have a great day.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean good bed, safe area GREAT stay
Stayed 1 night in Jul 2023
Response from jc on 10 Jul 2023
Thank you for staying with us. have a nice day.

8/10 Good

Rickey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and pleasant.
Stayed 1 night in Jul 2023
Response from jc on 9 Jul 2023
Thank you for staying with us.have a great day.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay. Inexpensive
Stayed 1 night in Jul 2023
Response from jc on 3 Jul 2023
Thank you for staying with us.

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from jc on 28 Jun 2023
Thanks for staying with, have a nice day,/jc

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from jc on 25 Jun 2023
Thank you for staying with.

8/10 Good

Pierre

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable and clean. Limited breakfast offerings.
Stayed 1 night in Jun 2023
Response from jc on 13 Jun 2023
Thank you for staying with us,

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from jc on 13 Jun 2023
Thanks you made my day.come back and stay with us.have a great day.