All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Really neat place to stay! Close to a ton of shops and restaurants. Room was very comfortable and the common areas were nice too. Would absolutely stay again.
I love the cleanliness of the rooms and the decor. Bonus, it is a short walking distance to Dickson St., where everything is located. I will defiantly stay here again.
Great place for the business traveler. Wonderful bar with kind and efficient staff. The coffee bar system is a bit awkward, but there is a StarBucks just a few steps away. Front desk team is always helpful in my experience. The breakfast at Ella’s Table is always outstanding and a great value as well.
Bar staff downstairs was great, friendly and comfortable atmosphere. Hotel is eclectic and welcoming. Has complementary bikes and walking to good restaurants made the location super convenient.
Very cool concept and the location is great. The bar downstairs was a chill vibe and all the Hog memorabilia was fun. The university theme that runs throughout is so detailed. However, the bathroom was dingy and not very clean. The room offered great views, but the windows were so dirty it didn’t really matter.
Hallee
Stayed 1 night in Apr 2024
Response from Nicole on 22 Apr 2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the concept and vibe of our hotel, as well as the Hog memorabilia and university theme. However, we apologize for the issues you encountered with the cleanliness of the bathroom and windows. Rest assured, we take your comments seriously, and we will address these issues promptly to ensure a better experience for our future guests. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.
We're thrilled to hear that you enjoyed the atmosphere during your stay! Creating a welcoming and vibrant environment for our guests is always our goal. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!
It was a great location for our daughter’s college visit. They were very helpful and it was in walking distance to all restaurants and shopping.
Jackelynn
Stayed 2 nights in Apr 2024
Response from Nicole on 22 Apr 2024
We're delighted to hear that our hotel's location worked out perfectly for your daughter's college visit! It's fantastic that you found our staff to be helpful, and we're glad that you were able to explore the nearby restaurants and shopping areas conveniently. Should you plan another visit to the area in the future, we'd be thrilled to welcome you back for another enjoyable stay!
10/10 Excellent
James
18 Apr 2024
Nice rooms. Block away from the downtown square. Dog friendly. Cool bar.
James
Stayed 1 night in Mar 2024
Response from Nicole on 22 Apr 2024
We're delighted to hear that you enjoyed your stay and appreciated our hotel's amenities, location, and pet-friendly policy! Thank you for choosing to stay with us and for taking the time to leave your feedback. We hope to welcome you and your furry friend back for another fantastic stay soon!
6/10 Okay
stephanie
Travelled with partner
12 Apr 2024
Liked: Cleanliness, staff & service
The walls are very thin and I could hear every word of my neighbors. There were huge arguments and it was awkward and embarrassing.
stephanie
Stayed 2 nights in Apr 2024
Response from Nicole on 16 Apr 2024
We're truly sorry to hear about your experience with noise disturbance from neighboring rooms during your stay. Please accept our sincere apologies for any discomfort or inconvenience this may have caused you. We understand the importance of a peaceful environment for our guests and will address this issue to ensure that future guests do not encounter similar disturbances. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. If there's anything else we can do to improve your future visits, please let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay.
Thank you for your glowing review and perfect rating! We're delighted to hear that you had a pleasant experience with our staff during your stay. Providing exceptional service is our top priority, and we're thrilled that our team made your visit memorable. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful experience!
Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you particularly enjoyed or anything we could have done better, we'd love to hear it. Your feedback helps us ensure that every guest has an exceptional stay. We look forward to welcoming you back for another fantastic visit in the future!
Generally nice stay. But cleaning was missed one day. Staff provided new clean towels.
Neil
Stayed 4 nights in Mar 2024
Response from Nicole on 31 Mar 2024
Thank you for your feedback. We're glad to hear that you had a generally nice stay with us. We apologize for the oversight in cleaning one day, but we're pleased that our staff was able to promptly provide you with new clean towels. Your satisfaction is important to us, and we appreciate your understanding. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future. We hope to welcome you back for an even better experience next time!
Great location! Great bar and fun funky Viper and decor!
Joann
Stayed 1 night in Mar 2024
Response from Nicole on 1 Apr 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great location, bar, and fun funky vibe and decor. Providing a unique and enjoyable experience for our guests is what we strive for, and we're delighted that we hit the mark with you. We appreciate your kind words and hope to welcome you back for another fantastic stay at The Graduate Hotel!
We're delighted to hear that you found your stay quirky and fun, and that you enjoyed the cozy atmosphere of our lobby! Providing a unique and enjoyable experience for our guests is what we strive for. Thank you for sharing your feedback, and we hope to welcome you back for another memorable stay in the future!
We're thrilled to hear that you enjoyed your stay with us! Thank you for sharing your positive feedback. We hope to welcome you back for another enjoyable experience in the future!
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific you particularly enjoyed or anything we could have done better, we'd love to hear it. Your feedback helps us ensure that every guest has an exceptional stay. We look forward to welcoming you back for another wonderful visit in the future!
10/10 Excellent
Francis
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
Francis
Stayed 1 night in Mar 2024
Response from Nicole on 22 Apr 2024
Thank you for the excellent rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!
Friendly staff - remodel is awesome. I’ve been here for 40 years and best it’s ever been and I’m a music professional. Well done!
Donald
Stayed 1 night in Mar 2024
Response from Nicole on 20 Mar 2024
Thank you for the awesome score and review! It makes up happy to hear when guest who are local see our change over the year. We hope to see you again when your needing some lodging!
Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you particularly enjoyed or anything we could have done better, we'd love to hear it. Your feedback helps us ensure that every guest has an exceptional stay. We look forward to welcoming you back for another fantastic visit in the future!
Rooms were clean and comfortable, staff were so pleasant & kids loved the pool.
Amanda
Stayed 1 night in Mar 2024
Response from Nicole on 17 Mar 2024
Yay! We are happy to hear that you had a good time. Thank you for the great score and review! We hope to see you again when your travels bring you back this way.
10/10 Excellent
Sung, Winchester
15 Mar 2024
Sung
Stayed 3 nights in Mar 2024
Response from Nicole on 5 Apr 2024
Thank you so much for your outstanding rating! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything specific that made your stay exceptional or if there's anything else we can do to ensure your next visit is just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to The Graduate Hotel for another fantastic stay!
Thank you for sharing your feedback with us. We appreciate your rating and would love to know more about your experience. If there are any areas where we can improve to earn that fifth star next time, please feel free to let us know. Your satisfaction is our top priority, and we're committed to providing you with an even better experience on your next visit.
Thank you for the awesome score! We hope to see you again when your travels bring you back to the NWA!
8/10 Good
Bill
12 Mar 2024
Bill
Stayed 1 night in Mar 2024
Response from Nicole on 2 Apr 2024
Thank you for your feedback and for taking the time to rate your experience with us. We're glad to see that you had a positive stay overall. If there's anything specific you'd like to share with us about your experience or if there are any areas where we can improve to earn that fifth star, please feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future.
Thank you for the great score and review! We hope to see you again when your travels bring you back this way.
4/10 Poor
Kelly
7 Mar 2024
Kelly
Stayed 1 night in Feb 2024
Response from Nicole on 28 Mar 2024
We're sorry to hear that your experience with us fell short of expectations. Your feedback is important to us, and we would appreciate hearing more about your concerns so that we can address them and improve. Please feel free to reach out to our management team directly to discuss your experience in more detail. We hope to have the opportunity to make things right and regain your trust in the future.
Warm and gracious check-in experience. Lively hotel bar area. Stylish, comfortable accommodations.
Leigh Ann
Stayed 1 night in Mar 2024
Response from Nicole on 3 Mar 2024
Thank you for the awesome review and score! We love to hear that our hotel and staff are doing what they do best. We hope to see you again when your travels bring you back to NWA!