Waters Edge Bungalow | View from room

Reviews of Savaii Lagoon Resort

3.5 out of 5
Savaii Lagoon Resort
Main Coast Road, Fagamalo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 76 reviews" "
Rating 8 - Good. 22 out of 76 reviews" "
Rating 6 - Okay. 5 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen, Rowville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing, they always greet you with a smile and are very accommodating. The food is very good and are to me no difference in price compared to Australia. I love how the beach is just outside your door and how safe it is for those parking their cars on the property. They have a gate house where the security guards are guarding the property at night so you can sleep with a peace of mind. I would highly recommend this place to anyone looking for a island getaway.
Stayed 2 nights in Apr 2024
Response from Perive on 5 Apr 2024
Thank you so much for your kind words Maureen! Our team here at Savaii Lagoon Resort takes pride in providing exceptional service with a smile, and we're thrilled to hear that our efforts have not gone unnoticed. It's great to know that you enjoyed our delicious food, and we hope you tried some of our traditional Samoan dishes, too! We are blessed to be located on a beautiful beach, and safety is always our top priority. Our security team works hard to ensure that our guests have a peaceful and secure stay, and we're glad that you felt comfortable and safe during your time with us.We appreciate your recommendation and hope to have the pleasure of hosting you again for another island getaway in the future.

10/10 Excellent

olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a loverly Resort along the beach- the owners grant and Rosa are so lovely and accommodating They sorted a tour guard for us named Sam who I can’t rexommend enough Food was amazing Drinks, amazing I really Don’t have anything negative to say. It’s def a lovely place to stay in savaii
Stayed 3 nights in Mar 2024
Response from Perive on 19 Mar 2024
Much obliged Olivia, we are delighted you had a good time during your visit and we hope to have you stay with us again in the future.

10/10 Excellent

Vicki

Travelled with partner
Liked: Amenities
The proximity too the ocean is amazing. Really enjoyed our stay….would definitely go back.
Stayed 3 nights in Feb 2024
Response from Robyn on 19 Mar 2024
Thank you Vicki! We're glad you enjoyed staying with us and our beautiful lagoon. See you next time!

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I stayed in the 1 bedroom beach bungalow and it was absolutely beautiful! The price is great for what you get! You have basically the living area with a little dining table and couch and a corner kitchen. Bathroom was nice!! Included an outdoor shower with a cute little garden! The view from the room is absolutely gorgeous the beach is literally at your doorstep and you can eat at their restaurant which also right on the beach!! The restaurant have a seasonal menu so the dinner menu changes accordingly to what’s fresh!!! I honestly couldn’t recommend this place enough! the staff were amazing and very friendly and welcoming as well as the beautiful owner. We loved it here! and we are definitely coming back!!
Stayed 2 nights in Jan 2024
Response from Robyn on 19 Mar 2024
Thank you Natalie for taking the time to write this lovely review for us. We're so pleased you enjoyed your stay and especially our Barefoot Bar & Restaurant. We look forward to welcoming you back again in the near future.

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in to the time we checked out was great! Our Garden Bungalow was conveniently positioned close to the beach and the car - lovely set up and spacious inside with towels etc all provided on arrival, kitchen usable with a microwave/fridge nice and cold, bathroom well thought of, and much needed air conditioning unit plus fans was fab👌 The unlimited continental breakfast took ages to come, would be good if we could just go and make our own toast at least. Located close to swimming with the turtles and a shop across the road. Bonus was meeting the owner who greets all the guests and let us all swim (including our pick up crew) after we checked out. Thank you for a wonderful stay 😊
Stayed 1 night in Dec 2023
Response from Perive on 21 Mar 2024
Regards Helen! Your satisfaction with your stay is our top priority therefore we are incredibly happy to know that. No need to worry, we have already relayed your feedback to the kitchen team. We hope to see you again soon.

10/10 Excellent

Sieni

Stayed 2 nights in Dec 2023
Response from Robyn on 19 Mar 2024
Thank you Sieni for your 5 out of 5 review.

10/10 Excellent

martine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and people! I really enjoyed my stay! Everything was just perfect! Thank you so much!
Stayed 18 nights in Oct 2023
Response from Perive on 21 Mar 2024
Thanks Martine! Eagerly awaiting your return visit.

6/10 Okay

Vilairat

Stayed 1 night in Oct 2023
Response from Perive on 26 Mar 2024
Thank you Vilairat for taking the time to write your review. See you next time.

10/10 Excellent

Roz, Nambucca Heads

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean comfortable and an excellent option if you just want to stay put for a few days Staff we’re amazing
Stayed 3 nights in Oct 2023
Response from Perive on 21 Mar 2024
Thank you Roz! We are very happy to know that you had a fantastic experience. We hope to see you again.

10/10 Excellent

Mataua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Perive on 21 Mar 2024
Thank you so much Mataua for your 5 out of 5 review!

4/10 Poor

Alessandro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very poor service!
Stayed 2 nights in Oct 2023
Response from Perive on 26 Mar 2024
Appreciate your effort in writing this review Alessandro. We sincerely apologize if you felt our service was subpar. It would have been great if we could talk to you about this and find out what aspect of our service you are not satisfied with.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay! The staff were incredibly kind and friendly. We spent time snorkeling and kayaking. Was very relaxing. Thank you
Stayed 3 nights in Sep 2023
Response from Perive on 21 Mar 2024
Much appreciated Carolyn! Glad you were able to go kayaking and snorkeling. See you again soon.

10/10 Excellent

Sharyn-moana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff. The area was nice and quiet. A lot of activities. Good from the restaurant was awesome. The owner was polite and very approachable made it a point to meet all her guests and talk with them. Will definitely stay here again.
Stayed 2 nights in Sep 2023
Response from Perive on 22 Mar 2024
Thank you for this lovely review Sharyn! We're excited your visit was enjoyable. It will be our great pleasure to have you back again in the future.

10/10 Excellent

Lynley

Stayed 1 night in Sep 2023
Response from Perive on 21 Mar 2024
Appreciate your 10-star review Lynley.

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Savaii Lagoon Resort is located on a beautiful sandy beach with the dinning/bar area practically on top of the water!! We stayed in the one bedroom, with a kitchenette which was nice to have the sink and fridge for our needs! The newly installed AC units were a very welcomed bonus!! Perhaps dedicated beach loungers especially for room #5 would be an asset.
Stayed 5 nights in Sep 2023
Response from Perive on 22 Mar 2024
We are grateful that you took the time to review our property Cecilia. We are extremely pleased to know that you had a good time.

10/10 Excellent

Penematafele, Kirkland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very large group, and the staff did a fantastic job accommodating us. It made a huge difference in our stay and experience. The food was fantastic, and the chef and team were able to accommodate our request for family style dishes given the size of our group. The rooms were good, and they all had ACs, which made it for a very pleasant stay. Overall, I gave this experience, hotel, and staff and 5-star review.
Stayed 2 nights in Sep 2023
Response from Perive on 22 Mar 2024
Thank you so much for this wonderful review Penematafele, particularly the one regarding the food. We have a lot of pride in our kitchen team.

10/10 Excellent

Owen

Travelled with family and small children
Excellent
Stayed 2 nights in Sep 2023
Response from Perive on 21 Mar 2024
Appreciate your 5-star review Owen. Till then, see you next time.

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a great size. The outdoor shower was great. Best reef snorkelling i have seen. Dinner was delicious. Get rid of the rooster crowing at odd hours and it would be great.
Stayed 1 night in Sep 2023
Response from Perive on 21 Mar 2024
Yes, Indeed! We apologize for the rooster but we are happy that you managed to have a pleasant stay.

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff . Couldn't ask any more of a place for a relaxing holiday
Stayed 3 nights in Sep 2023
Response from Perive on 22 Mar 2024
Thank you so much for the lovely review Darren. We are glad you enjoyed your stay and hope to welcome you back one day!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal touch!
The owners are super hands on. Lovely place for relaxing, snorkelling, dinner and breakfast.
Stayed 2 nights in Aug 2023
Response from Perive on 22 Mar 2024
Thank you Dawn for spending the effort to write such a lovely review. Awaiting your return with much anticipation.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and serene location right on the beach.
Stayed 3 nights in Aug 2023
Response from Perive on 21 Mar 2024
Thank you Peter! Until next time.

8/10 Good

Tania

Liked: Cleanliness
Amazing location with a bar and restaurant right on the water. Truely gives an island feel. Great snorkelling off the beach. The rooms are basic but all is forgiven as it is all creates a more authentic island village atmosphere. One suggestion for improvement would be to have the white pillow cases on the 3 and 4 pillow on the bed too rather than doona pillow cases which seemed worn and scratchy, for those of us that like to sleep with 2 pillows.
Stayed 2 nights in Aug 2023
Response from Robyn on 24 Mar 2024
Talofa Tania and thank you for your review. We're glad you enjoyed your stay with us, especially the restaurant on the beach! Thank you also for your suggestion re pillowcases. We have taken this onboard, and next time you visit you will find the white pillow cases on all your pillows!

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very enjoyable, very comfortable bed and new aircon ! Staff were lovely and the landscape was beautiful. 5 stars
Stayed 2 nights in Jul 2023
Response from Perive on 24 Mar 2024
Regards Oliver. Were glad to know that you enjoyed your stay. We hope to have you back again in the near future.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location and incredible snorkelling spot. Owners Robyn and Grant are always around making sure you have everything you need. The food was AMAZING! These guys have found the best chefs on the island. Room was excellent. Clean, tidy, good air con etc. Highly recommend!
Stayed 2 nights in Jun 2023
Response from The Team at Savaii Lagoon Resort on 3 Jul 2023
Talofa Jack, thank you so much for the wonderful review! We are so happy you enjoyed staying with us, and in particular loved the food! We are so proud of our kitchen team!! Looking forward to welcoming you back again soon.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property. Robyn and grant are amazing hosts and we had such a wonderful time.
Stayed 2 nights in Jun 2023
Response from The Team at Savaii Lagoon Resort on 3 Jul 2023
Talofa Ruth, thank you so much for taking time to review our property. We are so glad you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Savaii Lagoon on 20 Jun 2023
Thank you, Andrew for taking the time to rate our property. We're glad you enjoyed your stay.

8/10 Good

christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little piece of paradise to totally relax. Good snorkeling & got to swim with the resident turtle Lucy. Beds & pillows could be better. Staff were lovely, food good & very reasonably priced. Overall we loved our time here. Well worth a visit & hope to be back. We had a garden Seaview which had air conditioning which was a lovely surprise. Thanks Grant, Robyn & staff.
Stayed 3 nights in May 2023
Response from Robyn on 20 Jun 2023
Thank you Christine for your lovely review. We're pleased you enjoyed our lagoon, and restaurant. We look forward to welcoming you back in the future

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lagoon with a lovely couple running the place. The only suggestion is that dinner could start a little earlier…maybe 5.30pm
Stayed 4 nights in May 2023
Response from Robyn on 20 Jun 2023
Talofa Diane and thank you for your review. We're glad you enjoyed your stay and will take our meal times under consideration. See you next time!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owners Robyn and Grant Thornley are hands on and very welcoming. We traveling with oldest sister 80 a wish of hers before she cannot travel. Unit we had no AC however speaking with Robyn she changed us to a unit that they just put in AC and our older sister happy. She enjoyed the hotel and staff very friendly. Thank you for making it a memorable trip. We will return for sure
Stayed 2 nights in May 2023
Response from Robyn on 20 Jun 2023
Thank you, Maria, for your review! We so enjoyed meeting you and having yourself and your sisters to stay. You'll be pleased to know that all our units now have A/C. We look forward to seeing you again soon.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the beach, friendly and helpful staff, tasty food.
Stayed 2 nights in May 2023
Response from Robyn on 20 Jun 2023
Thank you for your review, Nicholas. We are very glad you enjoyed your stay. We look forward to welcoming you back again in the future.

10/10 Excellent

Pukka

Liked: Staff & service, property conditions & facilities
Had a great stay. Amazing staff very friendly. Beach grest for younger kids, very safe and reef in close to shore so kids can experience the reef lots of fish and beautiful coral. Kayaking also great. We ate at the restaurant breakfast, lunch and dinner. The food was amazing and great service. Thanks for making our stay so enjoyable. 🙂🙂🙂
Stayed 2 nights in May 2023
Response from Savaii Lagoon Resort on 13 May 2023
Thank you so much for your wonderful review! We are so glad you enjoyed your time with us, and look forward to welcoming you back in the future.

10/10 Excellent

Ji-yeon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay very much thanks to wonderful hosts, great staff, yummy food, fantastic beach and quiet and relaxing vibe. While the resort is far away from hustle and bustle, there are a small grocery shop and a dive centre across street. We'd love to come back!
Stayed 3 nights in Mar 2023
Response from Robyn on 13 Apr 2023
Thank you Ji, we enjoyed having you both to stay. We are glad you had a good experience and look forward to welcoming you back again one day!

10/10 Excellent

Lawrence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was amazing. Great location and beautiful beach. Staff were friendly and approachable.
Stayed 3 nights in Mar 2023
Response from Savaii Lagoon Resort on 3 Apr 2023
Thank you Lawrence for your kind review. We are so glad you enjoyed your stay with us.

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Savaii Lagoon Resort on 3 Apr 2023
Thank you so much for your review. We are very happy that you enjoyed your stay with us!

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spacious and nice and tidy. Too many ants crawling around on the bed, towels and in the bathroom from the hibiscus that were left around the room. Loo wasn't flushing well nor was it up to the same standard as the rest of the room. Considering it was a large and spacious room, could consider putting air con in there as having two fans didn't do much. Loved the bar and service offered there. Food was great too! Overall we enjoyed our stay
Stayed 1 night in Feb 2023
Response from Robyn on 4 Mar 2023
Thank you for taking the time to write a review. We are glad you enjoyed your stay. I'm sorry you found ants in your room, although we do our best to be free of them, unfortunately, they are a part of island life and knowing this, we leave a can of bug spray in each room just in case. We were unaware that the toilet wasn't flushing well. If you had let us know we certainly would have fixed it, or moved you to another room. With the resort being closed for the 2 1/2 years of covid, we know there are some things that are due for an upgrade, and we are planning to put air-conditioning into all our bungalows. We're glad you enjoyed the property and the restaurant and that overall you had an enjoyable stay - thank you for choosing Savaii Lagoon Resort. We hope to welcome you back in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Thank you
Response from Robyn on 12 Jan 2023
Thank you, Lisa. We enjoyed meeting you and are glad you enjoyed your night with us. We look forward to seeing you again.

4/10 Poor

Kahli

Stayed 3 nights in Dec 2022
Response from Marbella on 30 Dec 2022
I am unable to respond to this because the guest has not stated what her issues are.

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is second to none, absolutely superb. We had a magnificent 180 degree uninterrupted view of the pristine lagoon and mountains. All of the staff, from check in to the bar & restaurant as well as support staff were unfailingly helpful, polite and very generous in sharing their local and cultural knowledge. Managers Margaret & Bruce were exceedingly helpful and made our stay very comfortable and relaxing. I would highly recommend this property if you are looking for a quiet, out of the way and relaxing holiday in a beautiful location.
Response from Marbella on 23 Dec 2022
Hi Guys, thank you for a lovely review. It was a pleasure to meet you. We are delighted that you enjoyed your stay. Warmest regards.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Savai’i lagoon resort! Would recommend for those who love the water and beach. Sue and Clive are extremely helpful and accommodating!
Stayed 4 nights in Oct 2022
Response from Sue on 12 Oct 2022
Hi Erica, it was awesome to meet you guys thanks so much for the review, hope to see you again in the near future. Sue

4/10 Poor

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The aircon in our room over our bed didn’t work and the fans when it’s was too hot was disappointed. They never changed our sheet once was there for 4 days. We got 4 towels on the first day and one the third day we only got two towels. No fresh towels everyday.
Stayed 4 nights in Jan 2020
Response from arretron on 11 Jan 2020
Hello Amanda, Thank you for your comments. In reply, we do not have air con and we do not state that we have aircon. We have only ceiling and floor fans. To be sustainable, towels are not changed every day . They are changed every two days. Sheets are changed after the third night. The compendium in each room explains this and also says that if you wish a change of towels at any time to please inform the office. We are sorry that you were disappointed. We do explain our system and we do our best to ensure that our guests are comfortable. if you had made your dissatisfaction known to the office, it would have been immediately rectified. We cannot rectify if we are not informed.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location for restaurant. Food good..staff very friendly and helpful
Stayed 4 nights in Sep 2019
Response from Arretron on 8 Oct 2019
Thank you. We are pleased that you enjoyed your stay.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing lagoon, so picturesque.
Stayed 4 nights in Oct 2019
Response from arretron on 7 Oct 2019
Thank you for your review. We are pleased that you are enjoying the location.

8/10 Good

Verified traveller

Stayed 8 nights in Sep 2019
Response from Arretron on 25 Sept 2019
Thank you for your star rating. Best wishes from Savaii Lagoon. .

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Arretron on 16 Sept 2019
Thank you for giving us 5 out of 5. greatly appreciated.

10/10 Excellent

Marion, Tauranga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a fancy resort with all the bells and whistles like air con and TV then don't come to Savaii Beach Lagoon. But if you want to have a REAL holiday, engage with people, relax and adopt Samoan time , have the lagoon at your doorstep, have basic but functional amenities and be treated like a good friend then this is your place.
Stayed 10 nights in Aug 2019
Response from Arretron on 17 Aug 2019
hello Marion. thank you for your review. We focus on ensuring that our guests have a truly relaxing holiday. Hopefully we will meet you again. Best wishes from Savaii Lagoon team.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from Arretron on 11 Jun 2019
Hello Peter, Thank you very much for reviewing us. We are extremely happy that you have given us 10 out of 10. It is good to know that you have enjoyed your holiday. Best wishes from Savaii Lagoon..

8/10 Good

Newman, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I completely missed themention of this property not having air conditioning, so at times it was very hot and muggy in our room however the location, kitchen amenities and room views are incredible and we had a beautiful family holiday. There was also an unforseen delay for us in catching our ferry on time to get to Savaii so we arrived a day late to our booking and missed out a whole day in discovering Savaii. Savaii Lagoon Resort really extended their hospitality by offering us credit at the restaurant, when they didnt need to do anything at all as we couldnt have given the required 24hrs notice yet they still tried to make our loss a little less felt.
Stayed 6 nights in May 2019
Response from Arretron on 28 May 2019
Thank you for your review. Great to read that you enjoyed your holiday despite being held up for a day due to the ferries.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Idyllic place and very peaceful. Staff and location all makes for a relaxing stay. Perfect, we will visit again
Stayed 3 nights in May 2019
Response from Arretron on 28 May 2019
Thank you for a complimentary review. Good to know that you enjoyed what Savaii Lagoon has to offer.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in the units would be appreciated and perhaps a hot plate to cook food.
Stayed 5 nights in Mar 2019
Response from Arretron on 29 Apr 2019
Thank you for your review. Due to our efforts to be sustainable, we do not offer air-conditioning. Guests who book with us do so because hey do not like air conditioning as it is considered to be unhealthy, breathing in the same air overnight. We do offer some cooking facilities, like an electric frypan and microwave which is more than offered by the majority of resorts. We are disappointed that you did not mention any of our positives for example filtered and U.V. drinking water from the taps making it safe to drink.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple accommodation. Rooms serviced daily. Staff very friendly and welcoming. Very peaceful setting with lovely sunsets.
Stayed 12 nights in Mar 2019
Response from arretron on 1 Apr 2019
Thank you for your review. We love the sunsets also.