Exterior
Check availability

Reviews of Courtyard by Marriott Philadelphia Great Valley/Malvern

3 out of 5
Courtyard by Marriott Philadelphia Great Valley/Malvern
280 Old Morehall Road, Malvern, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 378 reviews" "
Rating 8 - Good. 90 out of 378 reviews" "
Rating 6 - Okay. 37 out of 378 reviews" "
Rating 4 - Poor. 21 out of 378 reviews" "
Rating 2 - Terrible. 19 out of 378 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was superb !!
Stayed 3 nights in Apr 2024

10/10 Excellent

NICHOLAS

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn’t a lot to do in the immediate area, but everything else was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Justine

Travelled with family
Disliked: Property conditions & facilities
just alot of money for what we got the staff were ok it was very low quality for tge price
Stayed 1 night in Apr 2024

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are excellent and the location is great too! Plenty of places to shop and eat if need be (minutes from the big mall). Staff very welcoming and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who started her shift early to help get me punched in was super nice. She punched in because there was some irate obnoxious guy who was being very loud and taking up the other two register people. He was beyond annoying and loud for no good reason and they handled him perfectly.
Stayed 1 night in Apr 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being close to a major road, it was very quiet and that’s just what I needed.
Stayed 1 night in Feb 2024

10/10 Excellent

Vijaya

Liked: Cleanliness, staff & service, property conditions & facilities
We stopped to overnight rest to continue further journey next day. And the receptionist was sooper kind to book us in 5th floor facing away from the main rd. We were able to sleep peacefully for few hrs, freshened up and went along with next part of our trip.
Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff (Cheryl?) was very professional and personable. Made checking in and stay enjoyable.
Stayed 1 night in Jan 2024
Response from CY Malvern GM on 12 Feb 2024
Wow, thank you for the great review! We appreciate your feedback and taking the time to tell us about your stay. We hope to see you again in the future should your travels bring you back to our area. Happy Travels!

8/10 Good

Kelly, stroudsburg

Travelled with family
Liked: Amenities
Ok
Stayed 1 night in Jan 2024
Response from CY Malvern GM on 12 Feb 2024
Thank you for staying with us, and taking the time to tell us how we did! We appreciate your business and hope to see you again in the future!

10/10 Excellent

Alyson, Midland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from CY Malvern GM on 12 Feb 2024
Wow, thank you for the 5! We appreciate your feedback and taking the time to tell us about your stay. We hope to see you again in the future should your travels bring you back to our area. #Happy Travels!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk. Shyla very nice and helpful. Enjoyed the pool. But noplace to go for a walk. Access to nearby trails would be great.
Stayed 1 night in Dec 2023
Response from CY Malvern GM on 12 Feb 2024
Thank you very much for taking the time to share your feedback with us! We appreciate you staying with us, and hope to see you again in the future! Thank you again!

10/10 Excellent

Mary Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Dec 2023

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone attempted to enter room with key @ 2Am!
They listed my room as vacant after we checked in and someone tried to enter with a key at 2a. Thank God I liked from inside.! Room was not very clean and there was no bedding provided for the pull out couch bed. Would not recommend staying there!
Stayed 2 nights in Nov 2023

2/10 Terrible

Chad

Stayed 4 nights in Nov 2023

10/10 Excellent

Yolanda

Stayed 2 nights in Nov 2023

8/10 Good

Stephan

Stayed 2 nights in Nov 2023

8/10 Good

Valerie

Stayed 2 nights in Nov 2023

10/10 Excellent

Yimin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with clean amenities and awesome staffs!
Stayed 1 night in Oct 2023

10/10 Excellent

Kelley

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities
The property was clean, quiet and comfortable
Stayed 1 night in Oct 2023

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in Oct 2023

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it. Friendly staff, clean room and hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, super friendly staff, convenient hotel restaurant and they said breakfast will be free soon!
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the room was excellent
Stayed 1 night in Oct 2023

8/10 Good

Rachele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Was surprised that room wasn’t cleaned every day
Stayed 1 night in Sep 2023

10/10 Excellent

Gary, Charles Town

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. I disliked nothing.
Stayed 2 nights in Sep 2023

8/10 Good

Joann

Travelled with family
Hallways freezing cold. Pillows not up to the Marriott pillow standard, I am used to. Floor/room noisy—heater, neighbors. Staff friendly. Elevator super fast. Mounted shower seat—excellent plus.
Stayed 2 nights in Sep 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but happy stay
Drove into town from the middle of the state for a family wedding. Really appreciated the early checkin to allow us to change and get to the church on time! Front desk staff in general was friendly and helpful and seemed to be enjoying the occasion as much as we were.
Stayed 1 night in Sep 2023

2/10 Terrible

Elite

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

6/10 Okay

betty

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanest hotel I ever stayed in!
Stayed 1 night in Aug 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to shopping and dining. Plenty of parking; friendly staff, good size room and a comfortable bed.
Stayed 1 night in Aug 2023

10/10 Excellent

CHARLES, West Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Great rooms!
Stayed 1 night in Aug 2023

10/10 Excellent

Teisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern and staff were friendly!
Stayed 1 night in Aug 2023

10/10 Excellent

Roberta, Lebanon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable bed. Dining around area was good and not v expensive.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

nina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall perfect. very nice staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Shamir

Liked: Staff & service, property conditions & facilities, room comfort
Overall i it was good could have been be excellent
Everything was good only thing that was bad was the shower having hair on the wall in the shower
Stayed 1 night in Jul 2023
Response from Aja on 24 Jul 2023
Thank you for staying with us

8/10 Good

Joselito

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Aja on 24 Jul 2023
thank you for your most recent stay!

10/10 Excellent

stephanie

Stayed 1 night in Jul 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from aja on 24 Jul 2023
thank you for your most recent stay!

10/10 Excellent

ALEJANDRO DE LA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from aja on 24 Jul 2023
thank you for your most recent stay!

10/10 Excellent

Jill

Stayed 1 night in Jun 2023
Response from aja on 24 Jul 2023
thank you for your most recent stay!

10/10 Excellent

Justin

Stayed 1 night in Jun 2023
Response from aja on 24 Jul 2023
thank you for your most recent stay!

10/10 Excellent

Michelle B.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2023
Response from aja on 24 Jul 2023
thank you for your most recent stay!

8/10 Good

Jill

Stayed 1 night in Jun 2023
Response from aja on 24 Jul 2023
thank you for your most recent stay!

10/10 Excellent

Margaret

Stayed 1 night in Jun 2023
Response from aja on 24 Jul 2023
thank you for your most recent stay!

10/10 Excellent

Craig

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , very friendly and helpful .
Stayed 1 night in Jun 2023
Response from Aja on 11 Jun 2023
Thank you for staying with us!