Lobby

Reviews of Hampton Inn Evansville/Airport

2.5 out of 5
Hampton Inn Evansville/Airport
5701 Highway 41 N, Evansville, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 297 out of 442 reviews" "
Rating 8 - Good. 101 out of 442 reviews" "
Rating 6 - Okay. 27 out of 442 reviews" "
Rating 4 - Poor. 7 out of 442 reviews" "
Rating 2 - Terrible. 10 out of 442 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carol

Travelled with partner
No TV so should have reduced our price
Stayed 1 night in May 2024

10/10 Excellent

vicky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport, quiet, beds very comfortable, very clear, staff exceptionally helpful
Stayed 1 night in May 2024

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff had a great customer service and checked and regularly throughout the stay via
Stayed 2 nights in Apr 2024

10/10 Excellent

Dale

Liked: Amenities
Convenient to airport! Hotel layout is nice!
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sara, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sara, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and not far from things in Evansville. Newly remodeled and clean
Stayed 1 night in Feb 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will Be Back
Excellent. Good breakfast, better than most. Highly recommend.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow check in
I have used Hotels.com many times. This was, by far, the worst check-in experience I've ever had. I reserved a block of 8 rooms and a block of 4 rooms. I had to put a name for each room. When we arrived at the hotel, they could not find all the rooms under my name. I didn't know I'd need each name for check-in. I had used my CC to reserve the rooms, but was using another CC to pay. They required me to run the other CC twelve separate times in order to switch. That's crazy!! What should have taken 10 min ended up taking 30 min!
Stayed 1 night in Feb 2024
Response from Laci Benson, General Manager on 5 Feb 2024
Thank you for taking the time to share your experience. We take pride in handling all of our customers with the highest quality. I see that we fell short in your check-in experience. We do offer different group block options with our wonderful sales team dedicated to handling travellers with big parties. Although this option may not resolve your prior experience, we hope that you reach out to us in the future to assist with your travel needs.

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rob

Stayed 1 night in Jan 2024

8/10 Good

Vinton

Stayed 1 night in Dec 2023

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities
Clean rooms, nice breakfast and pleasant staff
Stayed 1 night in Dec 2023

10/10 Excellent

Asael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the variety of food for breakfast ,. The room were so welcoming and clean .
Stayed 1 night in Nov 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick checkin
Check in was fast, hot tea was available and there was even a cookie left for our late night checkin. Room was clean.
Stayed 1 night in Nov 2023

2/10 Terrible

Donald

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Ended up having to stay a second day. Was charged twice as much as the first night and never told what the amount was. Ended up being charged for 3 nights and never even got a receipt. Hair all over the shower. Would not recommend
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Quiet
From check-in to check-out, our stay was exceptionally good. Our room had hinged doors on the closet and bathroom, not the sliding doors that we find at some Hampton properties. It did not have a refrigerator or microwave, but we did fine without them. It had a nice selection of tea, both in the room and in the dining area. Our room was very clean and very quiet, with good beds. The bathroom was smaller than some, but roomy enough with good fixtures. When we checked out, I told the reception clerk that this was the third night of a three night trip, and we saved the best for last.
Stayed 1 night in Nov 2023

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Rena

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Curtis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Always avoid Hilton Properties
Room was booked and paid for one month in advance. A ground-floor room was requested at that time. I checked in at 3:05 and was given Room 247, which is on the second floor in the far back corner of the hotel. I was shocked to find that a $200 per night room has no refrigerator or microwave. When I requested a different room, I was informed that there were none available. The manager on duty, Anna Fenwick, offered to bring a refrigerator to our room for an additional $10 charge! Ms. Fenwick stated there were no microwaves available. Hampton Inn will no longer be my choice of hotel and I will inform all of my friends so they can avoid the Hilton properties. To make matters worse, I used my rewards to book this awful stay.
Stayed 1 night in Oct 2023

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Chris W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Jason

Stayed 1 night in Oct 2023

6/10 Okay

Hung Lun

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The shower gel was empty, almost running out toilets paper. But not been refilled when checked in.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
It was awesome my kids loved the pool, and the big beds
Stayed 1 night in Sep 2023

6/10 Okay

randy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service not provided
I had a very early flight asked when I check in about the airport Shuttel And confirmed a 4:30am ride to the airport, confirmed it twice before going to bed. I arrived in the lobby at 4:25am asked the clerk about my shuttle, she informed me that there was no one on duty to provide the service I had requested and reconfirmed 2 more times. Had to call an Uber and wait 20 minutes for a ride. The only reason I chose this hotel was because it had a shuttle and didn't want to stress about getting a ride that early in the morning in such a small town Bottom line is I paid way more than I had to for a hotel that didn't provide the service they said they would and on top of that had to pay for an Uber Witch made the hotel in my option suck Will never stay here or probably in another Hilton property again
Stayed 1 night in Sep 2023

10/10 Excellent

Jill, Floyds Knobs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice within 1 week (due to flights). Receptionists were so nice and even remembered to apply my membership. Rooms were clean with comfortable beds/bedding and had functioning everything (ac, tv, shower, etc.).
Stayed 1 night in Sep 2023

10/10 Excellent

Jill, Floyds Knobs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
I would have rated 5 stars except for some kids running and yelling through the hallway until midnight. What are their parents doing?
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Lucas

Stayed 1 night in Aug 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Walter Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Aug 2023

8/10 Good

CATHRIN, Chesapeake

Stayed 1 night in Aug 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for cat owners and asthmatics
Quiet, clean room. Helpful friendly staff. Great stay for people with asthma or chemical allergies, room was clean and free from strong scents.
Stayed 1 night in Jul 2023

10/10 Excellent

Margaret

Stayed 1 night in Jul 2023

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly is one of the best hotels we have stayed in. So clean. So up to date and the breakfast was fantastic.
Stayed 1 night in Jul 2023

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Light bulb was out in my room, but other than that everything was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Travis

Stayed 1 night in Jul 2023

6/10 Okay

Carol, Potomac

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is very convenient to the airport. The room is large and the beds were comfortable. The breakfast was good but not great. Our room had not been well-maintained - the refillable bottles of body wash and conditioner were both empty. And the fellow who checked us in sent us to an elevator that was not functioning due to construction work.
Stayed 1 night in Jul 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Wonderful hotel. Great for families. Only issue was booked the hotel for 5 people and found there was no pullout sofa in the room or rollaway. Ended up having to buy an air mattress as they had no other rooms available. Not a big deal though. They were very apologetic and very willing to help. Will most definitely stay here again!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lari

Stayed 1 night in Jul 2023

2/10 Terrible

Jon

Disliked: Staff & service
Stayed 2 nights in Jul 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hard to get into the area
Stayed 1 night in Jul 2023