Pool

Reviews of Quality Inn & Suites near Lake Eufaula

2.5 out of 5
Quality Inn & Suites near Lake Eufaula
631 E Barbour Street, Eufaula, AL

Reviews

7.6

Good

Rating 10 - Excellent. 203 out of 628 reviews" "
Rating 8 - Good. 236 out of 628 reviews" "
Rating 6 - Okay. 87 out of 628 reviews" "
Rating 4 - Poor. 54 out of 628 reviews" "
Rating 2 - Terrible. 48 out of 628 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Frances

Liked: Cleanliness, staff & service
The proximity to and view of Lake Eufaula is awesome. The facility does need to be updated however. i.e. lighting, plumbing, dining area.
Stayed 2 nights in Mar 2024

2/10 Terrible

Carolyn

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Smelly, dirty, stained walls, tile, carpet. Door lock broken, Room was supposed to be a suite with couch. Furniture in poor condition with scratches and gouges. Loud music in parking lot. Trash and cigarette butts everywhere.
Stayed 1 night in Mar 2024

8/10 Good

Cynthia L.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was great for the price
Stayed 1 night in Mar 2024

2/10 Terrible

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful bathroom not cleaned furniture falling apart beds had stains on comforter and sheets. Nasty place door in bathroom just had primer on it messed up door knob. Toilet had hairs and fecal matter on it. I’ll sleep in my car before going there again.

8/10 Good

Kegan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but big enough for me. I only needed the bed and shower seeing as how I spent most of my time out of the room. The shower was super hot which was wonderful. The upper latch on the door for added security was broken. The door had an opening toward the bottom where the door didn’t align correctly. The mattress was not soft like you expect at a hotel. I woke up with back pain. The breakfast was okay. The waffles you made yourself which was not unusual. The syrup however ruined the waffle. I think they need to find a different brand. Overall, I would stay here again if I needed to.
Stayed 4 nights in Feb 2024
Response from Jay on 26 Feb 2024
Thank you for staying. we looking see you again.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

vince

I didn’t check in
Stayed 1 night in Feb 2024
Response from Jay on 26 Feb 2024
thank you .

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Friendly Staff!
Stayed 1 night in Jan 2024
Response from Jay on 1 Feb 2024
THank you for all.

4/10 Poor

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful view of the lake and causeway, but the bridge was having construction done and the property was in severe need of some renovations.
Stayed 1 night in Dec 2023
Response from Jay on 26 Feb 2024
Thank you for your beautiful thought.

4/10 Poor

James

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not good
I felt sympathy for the folks running this hotel. Pretty sure it's a family operation and they are trying to operate as inexpensively as possible. But the hotel is terribly rundown. The first room they put me in hadn't been cleaned. The second room was okay but there issues like the refrigerator temperature settings knob missing and the toilet running non-stop. It was really cheap, so I guess that should be taken into account.
Stayed 1 night in Dec 2023

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Darla

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Changed rooms twice due to heater in room not working. Found cockroach in bed. Took picture if corp would like to see. Never really got toasty warm in room. Night got down in the twenties. I was just to tired to change room again.
Stayed 1 night in Dec 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, there were bugs!! No one at front desk. No working T.V. Terrible!!
Stayed 1 night in Nov 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an older place, but nicely clean. The reservation host was very nice.
Stayed 1 night in Nov 2023

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
Overall it was a good value and clean and comfortable. My only complaint is the water quality. The water was greasy and did not wash off my skin. Needs some kind of plumbing work done.
Stayed 3 nights in Nov 2023

6/10 Okay

John

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Motel was showing its age and upkeep has been overlooked. Ok for the price. Probalby would not stay there again.
Stayed 2 nights in Oct 2023

4/10 Poor

Demetrius

Disliked: Staff & service
Company is under new management and the customer service is horrible. Poor management and unprofessional. Room wasnt ready when I got ready to check in after making reservations in advance. Guest staying there had to vacuum their own room due to housekeeping not showing up. Quality Inn use to be a great place to stay with exceptional customer service and great hospitality. Continental breakfast wasnt up to usual standards as it use to be. I recommend not to stay at this Quality Inn.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Front desk service unprofessional
Stayed 1 night in Oct 2023

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the comfortable room accommodations and the view of the lake.
Stayed 2 nights in Oct 2023

8/10 Good

Kimberly

Travelled with partner
Liked: Staff & service
This is an older building. It is normally kept well maintained, but this stay there emwere spiders all over the entance to the office. Even the entry way. The womens bathroom in the main area was gross. The room was good but the baseboard was coming off around the door.
Stayed 1 night in Sep 2023

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
The room was clean but some lights did not work, refrigerator freezer door was broken. It was fine for the small price we payed.
Stayed 1 night in Sep 2023

6/10 Okay

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Evelyn, St Simons Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient property on Hwy 82 so much more quiet than other Eufala AL properties. Plenty of convenient parking and very friendly and efficient staff.
Stayed 1 night in Sep 2023

4/10 Poor

Justin, Farmington Hills

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was green and doesn’t look it had been available for a long time. The property itself was not very clean and the rooms were musty. The best thing about this property is it is near the river and walking distance to their Main Street.
Stayed 1 night in Sep 2023

2/10 Terrible

Bilal

Terrible
Stayed 1 night in Aug 2023

6/10 Okay

P Ann

Travelled with group
Liked: Staff & service
Disliked: Amenities
The room smell was musty and the room was damp
Stayed 1 night in Aug 2023

10/10 Excellent

Abigale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and the view!
Stayed 1 night in Aug 2023

4/10 Poor

David, Highland Park

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed at this hotel many times over the past two years. This was the first time that the breakfast was horrible. The juice machine was watered down, and the few breakfast items were cold and very limited selection. In the past they had a great breakfast and was one of the main reasons I stayed here. Additionally, the room AC did not work. If you stood more than 5 feet away it was hot. They were going to fix it but never did so all three nights the room would not get below about 85 degrees at the bed area and even hotter towards the bathroom.
Stayed 3 nights in Aug 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
At first I thought, little town and nice and quiet area. Then, I got in my room. The AC was incredibly loud. Like very but I decided I'll treat it like loud white noise. Then, I was trying to sleep and there was others out at the pool, which is in the middle of the rooms. They weren't just carrying on, they had the stereo up so loud and screaming and drinking. I tried to call the front desk at least 10 times, took about 30 minutes for someone to answer. Finally someone answered and I told them, and about 10 minutes later it subsided. But I want wanting to go out of my room to the front desk because I legit felt unsafe. So, very late night and not feeling safe were enough butt I needed to try to sleep. I did after the noise settled down. When I woke up, I went into the shower and my feet were leaving heavy dirt marks on floor of shower and I was like what?? I walked around and sure enough it was the old carpeted floors. Place was disgusting. I had to make a trail of towels too keep my feet from touching until I got to my shoes. The floor of the shower was broken and hard to stand in. They had taped over it with something. I was like wow this place was trash. I fell like I need to get a refund but not sure how to go about that??

6/10 Okay

Wanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Family members
The staff was letting non guests use the pool with very foul language and music until after hours. The light in the bathroom flashed all night. Bugs on the walls
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The parking lot was in bad shape very dirty. The room was clean, but smell. We went to Dollar General to get air freshener. The whole property needs to be updated.
Stayed 1 night in Jul 2023

8/10 Good

Taynia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and the rooms were clean.
Stayed 3 nights in Jul 2023

2/10 Terrible

Edward

Travelled with family
Disliked: Property conditions & facilities
No clothing rack area to hang clothes. Carpet stain, shower handle broken pops off . Lighting fixtures poor . Free breakfast was nothing shy of terrible for corp brand Juice area non existent. 2 day stay had to find house keeper to clean rooms, staff stated rooms aren’t clean daily only linen . Many excuses from staff about being new owners in last 12weeks still no excuse for poor customer service.
Stayed 2 nights in Jul 2023

8/10 Good

Kimberly

Travelled with partner
Liked: Staff & service
Carpet and furniture needs a good cleaning. For the price, not a bad stay.
Stayed 1 night in Jul 2023

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor condition of the property
Stayed 3 nights in Jun 2023

2/10 Terrible

Cunnell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Gail, Wheaton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst ever
Stayed 4 nights in Jun 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent visit
Front desk personnel were great. Very welcoming and fun. Made my stay a good one. I understood that updating was planned by new owners. That’ll help. Keep the ladies that were there when I checked in. They were terrific!
Stayed 1 night in Jun 2023

8/10 Good

Rick

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Pleasantly surprised with this location. Road tripping to Florida from PA and found this quaint little town along the way. Very happy to have found it! Hotel was very clean and well maintained! The staff was super friendly and helpful. Will definitely add this to our next trip!
Stayed 1 night in Jun 2023

10/10 Excellent

Donna, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Met our needs. Nice staff.
Stayed 1 night in Jun 2023

6/10 Okay

Kathleen

Liked: Staff & service
Stayed 1 night in May 2023

4/10 Poor

Diane, Park Forest

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
TV worked, staff was friendly, easy access to highway and sights. Very outdated, doors dirty on the inside, rust on multiple pieces, poor quality toiletries, and towels other than the bath towels should be thrown away.
Stayed 1 night in May 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Lechez

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

anthony, Middleburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023