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Reviews of Murphy's River Lodge

3 out of 5
Murphy's River Lodge
481 W Elkhorn Ave, Estes Park, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 636 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 63 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to the national park. Room was dated, but clean. Nice hotel.
Stayed 1 night in May 2024
Response from Front Desk on 21 May 2024
Thank you for your review, Martin! We hope to see you again!

10/10 Excellent

Tabitha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly expected the property to be a little more run down and have a funny smell. But it was AMAZING! Our room was so cute and perfect for our family of 3. We had a full kitchen that was stocked with essentials like silverware and dish soap. There was a small dining table with stools which made it so convenient to eat our own food. The back patio opened up right to the river and was so peaceful. It had a small in room heater/AC which made the room nice and warm very fast. The bathroom was basic and simple. The pool was pretty typical and the hot tub was a nice addition! They had a fire pit with a fire going every evening. Relaxing chairs to sit around outside. They had things available for purchase in the office too like skewers for roasting marshmallows. The breakfast wasn’t anything too exciting, mostly just prepackaged stuff. But it was free. The staff were all very friendly and it was easy to find someone if you needed. The guy with the Tesla and hoverboard just seems like he really enjoys working and being there and is living the dream. They had lots of cute little touches, like toilet paper and tissue flowers, folded animal towels, and a complimentary water with candy at check out. The location is very walkable if you don’t mind a little walk, but we did not. We would definitely stay here again!
Stayed 2 nights in May 2024
Response from Front Desk on 13 May 2024
Tabitha, thank you for your excellent review! We are so glad that you enjoyed your room and our property. We take pride in our staff; from our friendly maintenance (the guy with the Tesla and the hoverboard) to our housekeeping team with their tissue flowers and towel swans. We hope to see you again soon!

10/10 Excellent

Tisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river. Cozy property. Comfortable beds. A little dated but everything was clean. We enjoyed our visit!
Stayed 1 night in May 2024
Response from Front Desk on 12 May 2024
Hi Tisha! We are so glad to hear you enjoyed the location and your stay with us. We hope to see you again soon!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and serenity
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
Thank you for your positive feedback! We hope to see you again!

10/10 Excellent

Justin

Stayed 2 nights in Apr 2024
Response from Front Desk on 18 May 2024
Thank you for your review we are glad you enjoyed your stay with us!

10/10 Excellent

Kory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and room was nice. They offered free board games, movies, and popcorn. The breakfast was minimal to say the least, but we didn't stay there for the breakfast!
Stayed 1 night in Apr 2024
Response from Front Desk on 27 Apr 2024
Hi Kory! We are so glad to hear that you enjoyed your stay with us. We hope to have you again soon!

10/10 Excellent

Joncarlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was super clean and nice. Staff was so friendly and helpful. Great location, 5/5, overall fantastic stay, highly recommend.
Stayed 2 nights in Apr 2024
Response from Front Desk on 26 Apr 2024
Thank you for your positive feedback! We hope to see you again here at Murphy's river Lodge!

8/10 Good

Blaise

Travelled with family
Liked: Cleanliness, staff & service
Great location and friendly staff. The facilities are dated but they do a great job making you feel welcome.
Stayed 1 night in Apr 2024
Response from Front Desk on 19 Apr 2024
Hi Blaise! We are glad to hear that you enjoyed your stay with us. We hope to have you again soon!

6/10 Okay

Gail

Travelled with family
Liked: Staff & service, amenities
Breakfast was poor
Stayed 2 nights in Apr 2024
Response from Front Desk on 19 Apr 2024
Thank you for your feedback!

6/10 Okay

Tomi

Stayed 1 night in Apr 2024
Response from Front Desk on 4 May 2024
Hi Tomi! We are so glad to hear that you enjoyed your stay with us. We hope to have you again soon!

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 15 Apr 2024
Thank you for your great review! We look forward to seeing you again.

10/10 Excellent

tracy

Stayed 1 night in Apr 2024
Response from Front Desk on 14 Apr 2024
Thank you for your great review! We look forward to seeing you again.

10/10 Excellent

Katherine

Stayed 2 nights in Mar 2024
Response from Front Desk on 25 Apr 2024
Hi Katherine! We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2024
Response from Front Desk on 21 Apr 2024
Hi Lisa! We are so glad to hear that you enjoyed your stay. We look forward to having you again soon!

10/10 Excellent

Tatiana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was an amazing stay as always
Stayed 2 nights in Mar 2024
Response from Front Desk on 31 Mar 2024
Hi Tatiana! We are so glad to hear that you had a wonderful time again with us. We hope to have you again soon.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people, beautiful location
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Mar 2024
Hi Henry! We are so glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should make it know that the hot tub is 18 before you check-in. Could be a deal breaker for some families. Also, breakfast offerings were disappointing. No fruit or protein options. Definitely not a reason not to stay here or come back. Lastly, no TV options were annoying, but understandable due to previous storm. These are just the negatives, there were a lot of positives. We will definitely come back!
Stayed 2 nights in Mar 2024
Response from Mollie (Manager) on 24 Mar 2024
Sara, thank you for your feedback! We really appreciate the transparency, as it helps us continue to grow and improve our guest experience. We make a point to mention the adults-only hot tub when we make our courtesy calls to guests. Our fresh bananas and oranges go fast during breakfast - I'm sorry to hear you missed out on them! We also sell protein shakes in the office. Following the storm, snow misaligned our satellite dish and we were unable to get a technician out until the following Monday to safely fix it for us. We look forward to seeing you the next time you're in Estes Park and have you stay with us! Thanks again for your feedback!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love Murphy's River Lodge, great, clean, excellent service.
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Hi Sarah! We are so glad you enjoyed your stay with us! We hope to see you again soon.

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful lodge resort within walking distance of downtown. It’s quiet, safe, family-oriented, and the staff are all so nice and friendly. We had a great three night stay in one of the lower king condos and really enjoyed the river flowing through the property.
Stayed 3 nights in Mar 2024
Response from Front Desk on 16 Mar 2024
Hi Sara! We are so glad to hear that you enjoyed the river view and that the walk to town was wonderful for you. We appreciate your stay and hope to see you again soon.

10/10 Excellent

Anecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not the best, everything else was great.
Stayed 1 night in Mar 2024
Response from Front Desk on 12 Mar 2024
Thanks for your review! We hope to see you again.

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness
Mattresses were uncomfortable abs at 6 people were running up and down on the top floor
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
Hi Jose, we attempted to call you to further discuss your experience. Would you mind giving us a call back? Our number is 970-480-5081. Please ask for the manager, Mollie. Thank you!

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Wonderful staff. Rooms over the office we a bit noisy. Would stay here again.
Stayed 5 nights in Feb 2024
Response from Front Desk on 4 Mar 2024
Thank you for your review! We are happy to hear that you like the location. We look forward to seeing you soon!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful walk to town
Stayed 2 nights in Mar 2024
Response from Front Desk on 4 Mar 2024
Thank you for your review! We are glad you enjoyed the walk to town. We look forward to seeing you soon!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the late check-in process. The staff was amazing and friendly. The rooms were very clean. I would stay here again.
Stayed 3 nights in Feb 2024
Response from Front Desk on 3 Mar 2024
Thank you for your review! We are so glad you enjoyed our late check-in process. We look forward to seeing you again soon.

10/10 Excellent

Wes

Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar 2024
Thank you for your feedback! We hope you come stay with us again in the future!

8/10 Good

Irene

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Management on 18 Feb 2024
Irene, we are happy to hear you enjoyed your stay with us! We look forward to seeing you again the next time you're in Estes Park.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place. Great staff
Stayed 2 nights in Feb 2024
Response from Management on 11 Feb 2024
Linda, we're happy to hear you enjoyed your stay with us! We appreciate your kind words and look forward to seeing you again in Estes Park.

10/10 Excellent

dalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, will definitely come back
Stayed 3 nights in Feb 2024
Response from Management on 11 Feb 2024
Dalton, we are happy to hear you enjoyed your stay with us! Thank you for the kind words. We look forward to seeing you again next time you're in Estes Park!

8/10 Good

diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Jan 2024
Response from Management on 4 Feb 2024
Diana, thank you for your review! We hope to see you again the next time you're in Estes Park.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities
The staff was very friendly and we loved the area minutes from Rocky Mountain NP
Stayed 3 nights in Jan 2024
Response from Management on 4 Feb 2024
Julie, we're happy to hear you enjoyed your stay with us! We look forward to seeing you again in Estes Park.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was friendly and room was quiet. I liked the reusable mugs at breakfast. Mattress was not very good and the bathroom floor was cracked.
Stayed 1 night in Jan 2024
Response from Management on 28 Jan 2024
We're happy to hear you enjoyed your stay with us! And thank you for your feedback; it's observations such as yours that help us to improve and continue to be Estes Park's top rated hotel. We look forward to seeing you again!

8/10 Good

Brennon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was nice and kept clean, cable was nice. The only thing that felt inadequate was the continental breakfast. Which was more of a snack bar than it was a breakfast.
Stayed 2 nights in Jan 2024
Response from Front Desk on 21 Jan 2024
Thank you for your review! We're so glad you enjoyed the quality and cleanliness of our property. Thank you, also, for your recommendations for breakfast, we are always looking for ways to improve the experience of our guests. We look forward to seeing you again.

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estes gate
Stayed 4 nights in Jan 2024
Response from Management on 22 Jan 2024
Johanna, thank you for staying with us at Murphy's River Lodge! We're happy to hear that you had an excellent experience.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Front Desk on 18 Jan 2024
Thank you for your review!

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful winter stay
Beautiful view, wonderful pool area, convenient location, and comfortable bed.
Stayed 2 nights in Jan 2024
Response from Management on 16 Jan 2024
Tiffany, thank you so much for your excellent review! We look forward to seeing you again in Estes Park.

4/10 Poor

Gary, Miami

Travelled with partner
Disliked: Property conditions & facilities
The first night the room only got to 60 degrees. The next morning the office person told me to use the portable space heater in the closet. Finally figured out how to use it and then we had heat. The property is very worn and in need of help. Would never stay here again!
Stayed 3 nights in Jan 2024
Response from Management on 15 Jan 2024
Gary, thank you for your feedback. While we are bummed to hear we fell short of your expectations on the first night of your stay, it's feedback such as yours that helps us improve. Glad you were able to get the space heater working after reaching out to us! We take pride in our property and thank you again for helping us maintain Estes Park's top rated hotel. We invite you to stay with us again, and are here for anything you need to ensure you have an amazing experience.

10/10 Excellent

Anne

Stayed 2 nights in Jan 2024
Response from Management on 16 Jan 2024
Anne, thank you so much for your 5 star review! We are happy you enjoyed your stay with us and look forward to seeing you again in Estes Park.

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but very well kept. excellent and friendly staff,as advertised. Very clean.
Stayed 1 night in Jan 2024
Response from Management on 15 Jan 2024
Thank you so much, Lynn! We are happy you enjoyed your stay and look forward to seeing you again in Estes Park!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front Desk on 10 Jan 2024
Thank you for your review!

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Staff were polite and helpful. Breakfast was relatively basic.
Stayed 2 nights in Jan 2024
Response from Front Desk on 9 Jan 2024
Thank you for your review! We hope you stay with us again in the future :)

8/10 Good

Eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The best part was the location - it was right along the river and just a few minutes walk to downtown. The room was nice and clean. The noise from other rooms/guests was pretty loud but thankfully the room had a box fan that helped to block out most of that. The hot tub was out of order the first night (and an indoor hot tub was a big factor in choosing to stay here) but they did have it ready for use the next day. It would've been nice to have a few more options at breakfast instead of all bread/carbs. But overall a great place and the staff/service was very nice!
Stayed 2 nights in Jan 2024
Response from Front Desk on 9 Jan 2024
Thank you for your feedback! I apologize for the hot tub maintenance issues. We hope you stay with us again in the future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
Thank you for your feedback! :)

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
The location is awesome with just a short walk to downtown. The facility is clean but could be better. This is a good place and was what we needed but was a little overpriced for what we got.
Stayed 3 nights in Dec 2023
Response from Front Desk on 7 Jan 2024
Thank you for your feedback! We look forward to you staying with us again in the future!

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pictures listed are really good…I didn’t realize this is a motel. You have to walk outside to get to breakfast area and pool. Didn’t bother going in pool or hot tub. Breakfast was prepackaged foods so not what I would consider continental (no protein). Staff was very nice and considerate. It’s fine if you just plan on sleeping there which is what you should be doing in Estes- spend time outside, it’s beautiful!
Stayed 2 nights in Dec 2023
Response from Front Desk on 30 Dec 2023
Thank you for your feedback! Unfortunately, we cannot serve hot breakfast, or cold items, as the Food Department of Estes Park has switched their regulations. Overall, we hope you enjoyed your stay here in Estes Park! :)

10/10 Excellent

Tempest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't thrilled that my room was attached to someone else's room who had noisy children. I would have prefer to have been made aware. And I would have selected another option. Also a little disappointed at the pool and hot tub hours. For the winter time it would be nice to get in there earlier in the morning than mid morning when everybody is in there.
Stayed 1 night in Dec 2023
Response from Front Desk on 26 Dec 2023
Thank you for your review! We are so sorry that you were unhappy with the volume of your neighbors while you were staying with us. In the case of future stays, you are more than welcome to bring any concerns you may have to our front desk, and we can certainly try to move your rooms or speak to the people staying around you regarding volume. Regarding pool hours, the number of people using it changes from day to day, and it admittedly has been busier the last few days than it usually is. We hope that your next visit with us is a better experience!

10/10 Excellent

Blaze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 26 Dec 2023
Thank you for your great review! We look forward to seeing you again.

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Front Desk on 11 Jan 2024
Thank you for your review! :)

10/10 Excellent

shonda

Travelled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Front Desk on 21 Dec 2023
Thank you for your positive feedback! We hope you come to stay with us again in the future!

10/10 Excellent

Robert

Stayed 4 nights in Dec 2023
Response from Front Desk on 26 Dec 2023
Thank you for your great review! We look forward to seeing you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 17 Dec 2023
Thank you for your review! We look forward to seeing you again.