We arrived late after a horrible ferry experience. The hotel was a lovely way to welcome us to Palma, comfortable but small room. All the facilities are great. The rooftop pool and bar was a nice place to relax although it did get crowded. Pretty good buffet breakfast. I would stay here again
Cindy from Sydney
A superb hotel in central Palma! In an excellent location in the very centre of Majorca’s capital, lies the Saratoga Hotel …More
Good city break 'boutique' type hotel. Fairly large, with good size triple rooms. Breakfast was good, top quality buffet, kept fresh by staff constantly (including Cava sparkling wine!). Jacuzzi etc was nice. There was nothing really to complain about
We spent two nights at the hotel and were really pleased with the location which was very central for shopping and sightseeing as we were able to walk to almost everything. Being so central it was a little noisy but to be expected with it being on a main street. The staff were really helpful and the room was clean, comfortable and had an excellent bathroom. The best thing was the rooftop bar and sundeck. Fabulous views over the city out towards the sea and a great place for pre or post dinner drinks! We thoroughly enjoyed our short stay there.
The hotel is in the centre of Palma so is close to the Plaza Espana and good for public transport. The hotel would suit businness travellers and people on a short stay. We stayed for eight days for a holiday and something more spacious with a balcony would have been better. The room was very clean although the glasses were not washed every day and some fittings were a little shabby such as the bathroom door. We were on the ninth floor and had a conventional metal key to our room, some rooms on the lower floors used swipe key cards and I suspect that they had been refurbished more recently. The breakfast buffets were quite good and the breakfast staff very pleasant. Staff at reception were polite but not particularly friendly.
Martin from London
The 3 star hotel enjoys a privileged location in the centre of the city close to the most exclusive shopping and commercial …More
An excellent hotel in a perfect location in the centre of the old town with excellent bars/restaurants all around. First class breakfasts and an excellent restaurant with sensible prices!
Staff were friendly, discreet and happy to answer any questions about the town.
Irene from Devon, England
Puro Hotel is a member of Design Hotels. Puro Hotel is an exceptional hotel concept for Palma de Mallorca. The historic …More
Convenient location. Friendly and helpful staff. Pristine clean room and common areas. Breakfast outstanding with some nice local dishes as well as traditional breakfast fare. Highly recommend this hotel.
Beverly from Florida
A beautiful hotel recently opened (2006) built and furnished to a high standard, close to Palma's old quarter, the sea and …More
Great location. Stunning views from roof top terrace. Hotel staff were all wonderful, friendly, courteous and helpful. The rooms were clean and tidy and what we had expected. Given the location of the hostal, we felt we received very good value for money
We will definitely be returning.