So exterior of the hotel & grounds look good, room was OK. Hallways could do with some paining, alot of woodwork & banisters with wear.
Breakfast, fresh fruit on the menu, but not present.
Full English with cumberland sausage, wasn't cumberland.
If you want any alternative, e.g. pancakes = +supplement charge. Eggs Royal = Supplement charge.
Beer at the bar in the evening = + service charge (Discretionary ....!)
I didn't have dinner but presume there was the +service charge there also.
I had a small VIP voucher/credit to apply to my booking, was not recognised at check-out, so had to question it to get it applied.
Good job I did in the end as I wasn't given the option to check my bill & they had charged wrong room onto wrong cards, so had to wait for re-charging to my C.C. ( still waiting for the real copy invoice which was to be sent by e-mail 2 days ago)
Not a good experience for me.