Suite (2 Queen Beds & 1 Sofa Bed)
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Reviews of Ramada by Wyndham Elizabethtown

2.5 out of 5
Ramada by Wyndham Elizabethtown
205 Commerce Dr, Elizabethtown, KY

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 172 out of 1002 reviews" "
Rating 4 - Poor. 86 out of 1002 reviews" "
Rating 2 - Terrible. 72 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not kept up very well. Kinda dirty, wore shoes in the room because the floors just seemed icky. Staff was quick and very nice. Busy and loud. Area around hotel was a few bad chain restaurants.
Stayed 2 nights in Apr 2024
Response from viral patel on 28 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations Betsy. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Betsy

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very outdated, didn't feel very safe, just pass and stay somewhere else.
Stayed 1 night in Apr 2024
Response from Hotel Management on 24 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations Betsy. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

kristen

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Viral Patel on 22 Apr 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Viral Patel on 22 Apr 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge and microwave in room, grocery store .3 miles away.
Stayed 1 night in Apr 2024
Response from Viral Patel on 19 Apr 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

10/10 Excellent

Cody, Haltom City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Viral Patel on 14 Apr 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Viral Patel on 12 Apr 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I, all around liked every thing. It was quiet and the staff was super sweet and friendly. Clean and I felt safe being there alone with my son.
Stayed 1 night in Apr 2024
Response from Hotel Management on 3 Apr 2024
Thank you for taking the time to rate our property Brooke. Your feedback is very important to us. I love that you felt safe and comfortable during your stay at our property. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Richards To The Marvelous Got Me Scared

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpet is very old needs to be pulled up. So I would not stay there again for that reason. Everything else was fine They need to change out the tub. Better breakfast.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 3 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a double queen beds and a sofa bed. It was perfect for our family of five. It was clean and comfortable.
Stayed 1 night in Mar 2024
Response from Hotel Management on 29 Mar 2024
Thank you for taking the time to rate our property Kimberly!!. Your feedback is very important to us. We’re so glad you enjoyed your stay with us and we could accommodate for your family. I hope you all stay again when visiting the Elizabethtown area! :)

8/10 Good

Dowon

Stayed 1 night in Mar 2024
Response from Viral Patel on 14 Apr 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

8/10 Good

Denise

Stayed 1 night in Mar 2024
Response from Viral Patel on 12 Apr 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

10/10 Excellent

Amanda

Stayed 1 night in Mar 2024
Response from Viral Patel on 12 Apr 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Sally

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Management on 20 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Katherine

Stayed 1 night in Mar 2024
Response from Hotel Management on 3 Apr 2024
Thank you for taking the time to rate our property Katherine! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Tiffany, big sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on 3 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Miranda

Stayed 1 night in Dec 2023
Response from Viral Patel , Manager on 17 Feb 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

2/10 Terrible

kayden

Travelled with partner
Disliked: Staff & service
Lady at desk was extremely rude and unprofessional. Refused reservation even though our trip was protected. Staff kept hanging up when calling back for refund. Refused refund and my partner and I have not received that money back and was charged.
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on 15 Feb 2024
Thank you for choosing Ramada. We refused your reservation because you are under 21. We already posted this policy on our website as well as all third parties. We already refunded money to booking company.Booking co. paid us on behalf of you.

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Staff is very rude, not professional at all
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on 15 Feb 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on 13 Feb 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

2/10 Terrible

Babita

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Viral Patel , Manager on 13 Feb 2024
Thank you for staying at Ramada by Wyndham, Elizabethtown. We appreciate your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We planned to renovate our hotel in couple of months. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. Thank You

4/10 Poor

STEPHEN

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Viral Patel , Manager on 13 Feb 2024
Thank you so much for your response. The most important thing to us is the happiness of our guests and we value every review that we receive, whether good or bad, in an effort to maintain that level of satisfaction. We hope that you consider us again for your future travels so that we might have the opportunity to create a better experience.

6/10 Okay

june

Disliked: Staff & service
Unpolite staff
Stayed 5 nights in Jan 2024
Response from Viral Patel , Manager on 13 Feb 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than average
Perfect for an overnight on our way south
Stayed 1 night in Jan 2024
Response from Hotel Management on 29 Jan 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying with us at our property again when visiting the Elizabethtown area.

10/10 Excellent

Madeira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room was cozy, and very clean. Will stay here again if I ever decide to take another weekend off!
Stayed 2 nights in Jan 2024
Response from Peter Tarrant, Jr. on 9 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and Nice Hotel
We were in town for a couple of days visiting family. This hotel was well priced and clean, out top two concerns.
Stayed 2 nights in Jan 2024
Response from Peter Tarrant, Jr. on 9 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Stacy/lacie the lady that checked us in went above the ask to make sure we had the room for our family. My kiddos treated her like family and she the same the whole time we were there. The rooms need some freshening up though. But good value for the money.
Stayed 4 nights in Dec 2023
Response from Peter Tarrant, Jr. on 8 Jan 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

6/10 Okay

Brandi

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 1 Jan 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 28 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. And staff was very helpful.
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 27 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Viral Patel , Manager on 26 Dec 2023
Thank you for staying at Ramada by Wyndham, Elizabethtown, KY. We really appreciate for taking time to rate our property.

10/10 Excellent

Bernard

Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 15 Jan 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Clean but won't be back.
Hotel is in a nice area and cleanliness was fine. Staff was fine. Hotel policies are why I won't be back. Upon checking in I was informed there would be a $75 hold placed on my card for "incidentals". That was annoying but not a deal breaker. Upon check out I requested a receipt. They told me they don't give receipts to guests who booked third party (hotels.com). In my book, there are too many hotels that are just as nice or moreso where I don't have to deal with annoyance.
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 21 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at an affordable price. VERY friendly and helpful staff.
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 18 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 11 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

6/10 Okay

Joshua

Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Yuenian

Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Donna

Travelled with family
Liked: Staff & service, property conditions & facilities
The breakfast food was sufficient, except we needed sugar free syrup for our waffles. The tub bottom of the tub was dirty. The staff was extremely friendly and helpful
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 30 Nov 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Viral Patel , Manager on 28 Nov 2023
Thank you for staying at Ramada by Wyndham,Elizabethtown, KY. Thank you taking time to rate our properety.

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greeted you every time, area was clean and family friendly. The room wasn't cleaned daily and towels were a problem. We had to go get towels and ask for the garbage to be empty. The last day we had to use pool towels. The one thing that was the worst was Thanksgiving day. The staff opened the breakfast an extra hour which was great with three children but apparently the management come in an closed the breakfast down.
Stayed 4 nights in Nov 2023
Response from Peter Tarrant, Jr. on 29 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and lots of places to eat within walking distance.
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 20 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location and staff. Rooms need updated.
We stayed two nights. The first morning I was awakened about 6 a.m. by doors slamming and, I guess, people checking out early. The room was, I guess, average. It just seemed a little rundown and smelled a little stale. The king size bed was overly firm to the point I had to surround myself with pillows to be able to sleep. My thirteen year old granddaughter wanted to sleep on the pull-out couch and didn’t complain, but when I sat on her bed it was very saggy. The bathtub had seen better days and needed a grab rail of some kind. The best thing about it was the staff. They were very nice and accommodating. The waffles at the breakfast bar were quite good.
Stayed 2 nights in Nov 2023
Response from Peter Tarrant, Jr. on 20 Nov 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Peter Tarrant, Jr. on 13 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

David

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is a very old place and I could barely could get the valet cart into room 219 due to narrow entrance path.(Probably not legal, I'll check for you)
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 10 Nov 2023
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

6/10 Okay

Lynsey

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Peter Tarrant, Jr. on 8 Nov 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 6 Nov 2023
RATING ONLYThank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was friendly. No complaints other than the tub needs a major soap scum removal cleaning or replaced.
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 6 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Viral Patel , Manager on 5 Nov 2023
Thank You for staying at Ramada by Wyndham, Elizabethtown.We appreciate your feedback.

10/10 Excellent

Paula Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed easy access to home Depot Menards etc . Good stopping spot on route to our property
Stayed 1 night in Oct 2023
Response from Peter Tarrant, Jr. on 3 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!