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Reviews of One El Nido Suite

3 out of 5
One El Nido Suite
Lot 2, Brgy. Corong Corong, El Nido, Palawan

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 364 reviews" "
Rating 8 - Good. 153 out of 364 reviews" "
Rating 6 - Okay. 62 out of 364 reviews" "
Rating 4 - Poor. 7 out of 364 reviews" "
Rating 2 - Terrible. 18 out of 364 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Location was excellent. Rooms were clean.
Stayed 8 nights in May 2024

10/10 Excellent

Krisztian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Huge rooms, good breakfast except buffet refilling was very slow, staff isnt that helpful, i asked late checkout for just 1 hour several times but i was simply told not possible
Stayed 4 nights in Apr 2024

6/10 Okay

Alexander

Stayed 3 nights in Apr 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities
One El Nido suites is exactly as described, although the location is at the north end of Coron Coron beach and not where Expedia shows it. This was better for us as we could walk to El Nido beach town in 10 minutes. You are also right next to the jetty at Coron beach which is excellent for island hopping tours. The facilities and breakfast are basic but what you would expect from a 3 hotel. The staff are really helpful and friendly, even helping me setup a local SIM card on my phone. There is a convenience store next door and across the road that pretty much sell everything you might need and restaurants at Coron beach are within walking distance.
Stayed 4 nights in Mar 2024
Response from John on 16 Apr 2024
Thank you so much for your great review.

8/10 Good

Javier Christian, Manchaca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the beds were comfortable. The location is within walkable distances to downtown El Nido and bars along Corong Corong beach. (I highly recommend stopping by Sip Sunset Lounge around sunset for great drinks, great service and cool vibes). You can also easily take a trike to Las Cabanas beach from this area for the best sunset views. When we arrived in El Nido the hotel had forgotten to pick us up at the airport even tho we had confirmed within 48 hours and had to wait about 20 minutes for a pickup. Also note that WiFi does not work in all the rooms and you have to go into a common area. Aside from that the rooms were clean and that does go a long way. I would stay here again.
Stayed 1 night in Mar 2024
Response from John on 16 Apr 2024
Thank you for staying with us!

6/10 Okay

Annette Olive

Stayed 3 nights in Feb 2024
Response from John on 16 Apr 2024
Thank you for your score.

8/10 Good

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service
Over all our stay was good. The staff are very courteous and helpful.
Stayed 4 nights in Feb 2024
Response from John on 15 Mar 2024
Thank you for staying with us!

8/10 Good

Imelda

Travelled with family
Love their breakfast buffet and their staff are very friendly.
Stayed 5 nights in Feb 2024
Response from John on 26 Feb 2024
Thank you for staying with us!

10/10 Excellent

Elizabeth, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very closed in the island hoping ports, it’s only on their back and walkable. It’s very cleaned and very good location. All the rooms are big!
Stayed 2 nights in Dec 2023
Response from John on 26 Feb 2024
Thank you for your great score we really appreciate it!

10/10 Excellent

Maria Rona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from John on 21 Feb 2024
Thank you for staying with us!

10/10 Excellent

Lawrence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from John on 21 Feb 2024
Thank you for staying with us!

10/10 Excellent

Rushivilita

Liked: Cleanliness, staff & service, property conditions & facilities
We would give 5 stars just for the staff alone. Your staff is truly amazing! Each one is extremely friendly and very accommodating. Our room had a view of the beach which is so nice to wake up to every morning. The room is spacious and has everything we needed for our stay of 7 days and 6 nights. Thank you for taking care of us! We will definitely choose you again.
Stayed 6 nights in Jan 2024
Response from John on 21 Feb 2024
Thank you for your great score. we really appreciate it.

8/10 Good

Rosalinda

Stayed 3 nights in Jan 2024
Response from John on 21 Feb 2024
Thank you for staying with us!

8/10 Good

Ashwini

Travelled with family
Liked: Staff & service, room comfort
Comfortable stay
The hotel is unassuming on the outside however within, the rooms are very spacious and all amenities such as a kettle, drinking water, hairdryer, toiletries and mugs are provided. A hot shower with a rainfall shower head was much appreciated. Our room had floor length windows with blackout curtains. The view of the sea was lovely to wake up to. The AC is adjustable and the beds were pretty comfortable. Hand wash was not provided, however soap was. The staff are very helpful and accommodating. There is 24h security. Security called us a tricycle when we needed a ride, even in Christmas Day. The front desk answered all of our questions and offered suggestions too. We booked Tour A with the hotel for the next morning after arriving the night before; we really enjoyed the tour. The tour guide collected us from the hotel downstairs. The hotel offered complimentary breakfast which differed over the two days we stayed. The kitchen staff were extremely accommodating too. The view from the rooftop venue where breakfast is served is beautiful! We stayed over Christmas break and checked out in Christmas Day however all faculties were available as usual in the hotel. Good location for us, right by the bus terminal where our transfer from puerto princesa dropped us off. A heads up, there are ants throughout all of el nido so would suggest keeping suitcases closed when not being used. There is a supermarket close by with extremely reasonable prices.
Stayed 2 nights in Dec 2023
Response from John on 21 Feb 2024
Hello, we really appreciate your feedback thank you for staying with us!

6/10 Okay

Juliet

Travelled with partner
Liked: Staff & service
Disliked: Amenities
There was no variety of foods.
Stayed 3 nights in Dec 2023

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was excellent, very accommodating and friendly. Took care of everything we asked for
Stayed 4 nights in Oct 2023
Response from admin on 9 Nov 2023
Thank you so much sir Derick.

8/10 Good

Rudis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so impressive when you see it outside. But when you go inside it was surprisingly nice
Stayed 3 nights in Oct 2023
Response from admin on 10 Nov 2023
Thank you so much, we are now working to progress our outside entrance.

8/10 Good

Rosalinda

Liked: Property conditions & facilities
Friendly staff, very helpful booking a tour, beach towel ready to pick up without asking for it, I really recommended this property.
Stayed 4 nights in Sep 2023
Response from Kiana on 10 Oct 2023
Greetings! We are delighted to hear that you enjoy your stay with us at One El Nido Suites and on behalf of our entire team. we thank you for taking the time to share your thoughts with us. Such kind kind world inspire us to constantly improve our service. Once Again. Thank you for choosing One El Nido Suite as your accommodation of Choice. We look forward to welcoming you back in the near future.

2/10 Terrible

Benjamin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Kiana on 23 Aug 2023
Greetings! We are delighted to hear that you enjoy your stay with us at One El Nido Suites and on behalf of our entire team. we thank you for taking the time to share your thoughts with us. Such kind kind world inspire us to constantly improve our service. Once Again. Thank you for choosing One El Nido Suite as your accommodation of Choice. We look forward to welcoming you back in the near future.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff are nice, customer service is good.
Stayed 3 nights in Jul 2023
Response from John on 24 Jul 2023
Thank you so much for your comment. Hope to see you again.

10/10 Excellent

joy jonathan

Stayed 1 night in Jul 2023
Response from John on 14 Aug 2023
Thank you so much for staying with us!

2/10 Terrible

James

Stayed 3 nights in Jun 2023
Response from John on 24 Jul 2023
Sorry for what happened during your stay here, please let us know so we could help and fix anything that we need.Thank you.

8/10 Good

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the rown centre, quiet, and has very approachable friendly staff.
Stayed 2 nights in Jun 2023
Response from John on 19 Jun 2023
Thank you very much for your time and comment, we really appreciate your feedback.

8/10 Good

paul

Liked: Cleanliness, staff & service, room comfort
1 El Nido stay
Good location but beach isnt that nice and is a10 minute walk. Buffet breakfast only available on the weekend. Limited selection but what was available was ok. During the week breakfast was ala carte, also limited selection. Food was ok.
Stayed 4 nights in Jun 2023
Response from John on 15 Jun 2023
Thank you for your feedback, we appreciate it.

8/10 Good

Joana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from John on 8 Jun 2023
Thank you so much for staying with us!

8/10 Good

Karishma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A good budget stay in El Nido!
Stayed 3 nights in May 2023
Response from John on 8 Jun 2023
Thank you for staying with us!

6/10 Okay

Jan Alvin

Stayed 1 night in May 2023
Response from John on 8 Jun 2023
Thank you for staying with us!

8/10 Good

Apple Charm

Stayed 3 nights in Apr 2023
Response from John on 16 May 2023
Thank you for staying with us!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay.
Stayed 1 night in Apr 2023
Response from John on 26 Apr 2023
Hi Sir James, thank you so much for your review, we really appreciate it.

10/10 Excellent

JOSEPH

Liked: Staff & service
Staff are friendly and helpful! Wi-Fi is sucks. But over all not a bad place to stay.! I will definitely recommend.
Stayed 5 nights in Apr 2023
Response from John on 26 Apr 2023
Hi Sir Joseph, thank you so much for recommending our place to stay. We are now looking for another provider of WIFI, and wish to have a good one. Thank you!

2/10 Terrible

Vlastimil

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very bad experience !!
Stayed 2 nights in Apr 2023
Response from John on 23 Apr 2023
Hello, sorry to hear that. Please mention what we need to provide to improve our services to our future guests.

10/10 Excellent

ARNIE, ELGIN

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself and the staff were great. Breakfast was great as well, everyday. One of my family needed medicine one evening and they did above and beyond to help us. Thank you.
Stayed 3 nights in Mar 2023
Response from Kiana on 18 Mar 2023
Hi Sir,We really appreciate your feedback, thank you for staying with us! Hope to see you again in your next travel.

6/10 Okay

Emyrose

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast is included and the view is spectacular. We just had a problem regarding our keycard not working we had to use front desk key card and also the room that we stayed in has a smell and i think it's coming from the bathroom so we had to request a air freshener.
Stayed 4 nights in Mar 2023
Response from Kiana on 17 Mar 2023
Hi Ma'am, We do apologize for the inconvenience you experienced during your stay, I will address it to our Management. Thank you for taking the time to leave a review. We appreciate your feedback. Thank you and I hope to see you on your next travel. Best regards, One El Nido suite!

4/10 Poor

Priscilla

Stayed 3 nights in Feb 2023
Response from John on 8 Mar 2023
Thank you for staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from John on 20 Feb 2023
Thank you for staying with us!

8/10 Good

Paulino Herbolario

Travelled with family
Liked: Cleanliness, staff & service
Rooms are huge, over all ill give it a 2 1/2 star rating
Stayed 4 nights in Feb 2023
Response from John on 20 Feb 2023
Thank you for staying with us!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from John on 16 Feb 2023
Hi Sir Peter,Thank you very much for your time, we really appreciate it. Hope to see you again.Thank you for staying with us!

8/10 Good

Fely

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was nice, but they did forget to pick us up at the airport, and the WiFi was down for the first day and a half. But the staff was friendly, the breakfast, while basic, was good.They did accommodate our early arrival which was very helpful. We would stay in this hotel again.
Stayed 3 nights in Jan 2023
Response from John on 14 Feb 2023
Hello,Thank you very much for your feedback, hope to see you again. Regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from John on 14 Feb 2023
Thank you for staying with us!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
The Hotel is located 5 min. driving away from El Nido town proper it is very easy to go around. My Family and I just walked going to town as its only 15 min away, there are also tricycles that are available anytime of the day. The Hotel look so simple outside the building yet, very spacious once you go in. They have a bank machine onsite in case you run out f cash. Once you get off in the elevator you will be welcomed by the friendly staff who are very helpful to attend your needs, they also arranged our van transportation from Puerto Princesa which really ease up everything for us. I booked a double Bed with a partial ocean view which my parents loved so much. The plus side of this hotel is that they have generator in case there is a block out in the Island which happened when we were there and oh! Yeah, they have Wi fi and Breakfast buffet as well, although I find the food salty and they put cornstarch on everything other than that everything was amazing.
Stayed 3 nights in Jan 2023
Response from John on 26 Jan 2023
Hi maam,thank you very much for your feedback we really appreciate it.

8/10 Good

Ruffy

Response from John on 8 Mar 2023
Thank you very much! Hope to see you again.

6/10 Okay

Magdalena

Liked: Cleanliness, staff & service

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2022
Response from John on 29 Nov 2022
Hi,We really appreciate your feedback. Thank you for staying with us!

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to do outside Hotel.
Stayed 17 nights in Nov 2022
Response from John on 29 Nov 2022
Hi,We really appreciate your feedback, thank you for staying with us!

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Few minutes from the beach side.
Stayed 2 nights in Sep 2022
Response from John on 22 Sept 2022
Thank you for staying with us!

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and accommodating.. The Wi-Fi was not so good..
Stayed 4 nights in Jul 2022
Response from John on 9 Aug 2022
Hi Sir Jonathan, Thank you for staying with us!

8/10 Good

Nyan Fatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly
Stayed 3 nights in Jul 2022
Response from John on 9 Aug 2022
Thank you for staying with us!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and professional!
Stayed 2 nights in Jun 2022
Response from John on 28 Jun 2022
Hi Thank you very much for staying with us! Take care and keep safe!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019