Where do I even begin ??!! We travel A LOT !! Usually stay a night or two at a motel/hotel, then move to the next city. So I know what to expect from a two ** motel or from a ***** resort hotel. Cleaning is number one no matter what star the establishment is !
Townhouse Inn & Suites IS NOT CLEAN, to say the least !
The walls in the bathroom were not completely painted, just patched up ! The light fixture over the sink, two lightbulbs were missing out of four, and covered with dust. The AC unit charge cords on the wall was also covered with thick dust. The floor was sticky, you can hear your shoes being lifted from the floor ! We booked for two nights, but just couldn't stay one more minute, so we told the front desk we would check out earlier and Hotel.com will contact them for refund of the 2nd night. The establishment refused it. So now I am disputing the 2nd night charge with my credit card company.
I should've taken the negative reviews seriously ! Every word was true !!
I hope Hotel.com will not remove the photos I uploaded, so you can all see what I am referring to !