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Reviews of MadreTierra Patagonia

3 out of 5
MadreTierra Patagonia
9 de Julio 239, El Calafate, Santa Cruz

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 95 reviews" "
Rating 8 - Good. 8 out of 95 reviews" "
Rating 6 - Okay. 6 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Morristown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at MadreTierra - from our initiial welcome (including a refeshing glass of freshly squeezed juice) to the comfy room and delicious breakfast everything was great. Staff were also very helpful in arranging a taxi to the airport. Would highly reccommend!
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel quite a bit but was impressed with the staff. I especially want to thank Daniel who helped me with a late checkin. Never have I had such care taken of me by a staff member. He was marvelous.
Stayed 1 night in Mar 2024

10/10 Excellent

Evangelos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, clean, excellent staff, warm hospitality, home made breakfast. We felt like being at home.
Stayed 1 night in Mar 2024

10/10 Excellent

Rumneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Lisa, West Chester

Travelled with partner
Liked: Amenities, property conditions & facilities
Enjoyed our stay here. Comfortable, goid breakfast, friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
We enjoyed our stay here. Great location. Friendly service. Well equipped room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sure a place to stay in El Calafate
A very unique property, very nice staff with personal touch (rooms don't have numbers, they go by colors, and first names of the guests are written on the chalkboard on the door). There is a very cozy common sitting area with and even a yoga room. And by the way, breakfast is delicious.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendliness
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Parveen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming boutique hotel a short walk from the Main Street. The staff was friendly and accommodating. Breakfast was included and every day was many fresh fruits, made to order eggs and meat and a delicious variety of fresh pastries. I would definitely recommend staying here and look forward to my next visit! Thanks to everyone!
Stayed 4 nights in Jan 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful local flavor, close to many shops and restaurants. Excellent and helpful staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maleeha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Max, Bethesda

Stayed 2 nights in Jan 2024

10/10 Excellent

Umang, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
This simple property is exactly like in the pictures. Cute, somewhat quirky, and convenient to the Main Street of El Calafate with shopping and eating within a couple of blocks. The gentleman at the front desk was particularly helpful, the woman less so. Both were friendly though.
Stayed 3 nights in Dec 2023

6/10 Okay

Cale, Seattle

Stayed 3 nights in Jan 2024

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sinziana

Liked: Cleanliness, staff & service, property conditions & facilities
Great place but very small rooms
MadreTierra is a very nice small boutique hotel, located conveniently close to many restaurants and stores in the centro (downtown) of El Calafate. We had an issue at checkin because we booked rooms that can each accommodate two adults and one child (as we had done at all other hotels for our trip, with absolutely no issues) but it turns out that only kids up to 2 years old are allowed to share a room with their parents. Our kids were old enough to sleep in a separate room and, thankfully, the hotel had one extra room available for the first night of our stay, but then we had to figure out how to split our family group between MadreTierra and a different hotel. This situation made things a little uncomfortable, so I would only recommend this place for couples (who don’t mind a very small room), not for families with kids. Other than the small size of the room, this is a very nice place. The staff and manager are very attentive and friendly, and the overall experience is very pleasant thanks to them!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Gem
Such a little gem of a property in El Calafate with welcoming hosts. Location was perfect and right off the main street of Avenida Del Libertador. The hotel has a family feeling to it and the breakfast in the mornings was great. If it's an option, I suggest paying the extra money for it. I will definitely be visiting this property again. Thank You!
Stayed 3 nights in Dec 2023

10/10 Excellent

ELIOT

Stayed 2 nights in Dec 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique Hotel. It was charming, and the staff was lovely. Except that it didn’t have air-conditioning. Still give it a 5/5. Breakfast was great.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michelleanne

Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mariano and Ricky are outstanding hosts and go above and beyond to take care of everything you might need.
Stayed 3 nights in Oct 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Madre Tierra! Mariano, the owner is a hands on owner! Not only will he and his staff ensure you feel right at home and safe, he is also super knowledgeable about Calafate, and offers services to take you trekking, to the glaciers and many more adventures! Make sure to ask to reach out ahead of your stay to ask about these guided adventures. The hotel itself is also amazing! Very clean, spacious and the rooms are very comfortable. Make sure to book your stay with breakfast included, you won’t regret it! When we go back to Calafate we will make sure to stay at Madre Tierra.

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this cozy place!!! We enjoyed the room, shower, breakfast and the great company of the staff. A little heaven in the southern tip of the world.
Stayed 3 nights in Jun 2023

10/10 Excellent

sabrina, San Diego

Stayed 3 nights in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly front staff. Must either pay in cash or pre-purchase through Expedia or alternative website. Shower vacillated from extremely hot to extremely cold. Did not have hot coffee available at 7 am as we were leaving for our excursion. Pillows were so hard that I used my camping pillow instead of theirs.
Stayed 1 night in Mar 2023

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very comfortable stay at this inn, which was small, cozy, and comforting. The staff, particularly Matthias (spelling?) were very approachable and friendly. He listened to me babble nonsense after our two hour drive there from El Chalten by answering all my questions/demands in English, informed us that he was putting finishing touches on our room before we officially settled in (this was critical based on previous reviews), and prepared the free coffee/tea in the lobby for guests; he had a great attitude even after I spilled some on the tablerunner. Mariano, the GM, who we did not meet until breakfast the next day, unfortunately, which was excellent as other reviews say, will greet you if you arrive in the morning. We met another couple during our stay in the common area, who we dined with, which added to the intimacy of the place. The Argentinian hospitality at this inn will make you feel welcome to Patagonia whether it’s your first or last night there, and encourage you to leave your heart in this surreal place at the end of the world!
Stayed 1 night in Mar 2023

10/10 Excellent

Terra, lake forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet hotel with friendly staff that provided a good breakfast and is within easy walking of downtown. My only complaint is minor: no way to refuse my room being entered, which was done more than once per day - my things were moved and my reusable water bottles thrown out. Need to add a sign to hand on the door to indicate not to disturb or clean. Otherwise, very sweet with nice touches. Busses had easy access to pick me up. There is an excellent cafeteria right across the street that also has sandwiches perfect for all day excursions.

10/10 Excellent

Sumathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really was a lovely place to stay. It was small and quaint and very convenient to the center of town and all the restaurants. Theres a delicious bakery right across the street. The owner helps with all transportation, tours, and guides. Everyone was so nice.
Stayed 3 nights in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este pequeño hotelito es maravilloso y su dueño, Mariano y las personas que trabajan con él son aún mejores. Mariano sabe de todo y te puede ayudar a coordinar las excursiones, avísale con anticipación para que pueda conseguir buenas opciones. Con nosotros actuó muy rápido y nos resolvió transporte, y excursiones que ya estaban llenas y no se conseguían. El hotel es muy lindo, cómodo, súper limpio, tiene todo lo necesario y es muy cerca del pueblito. Me quedaría ahí todas las veces que volviera a Calafate sin pensarlo!

10/10 Excellent

Justin

Stayed 1 night in Jan 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, fantastic breakfast, convenient location, and incredible staff/hosts. We were warmly welcomed and would recommend to anyone.

10/10 Excellent

German

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small eco-boutique hotel located just one block from the center of town. Rooms were clean and nicely decorated. The hotel serves breakfast but not lunch or dinner. This is not an issue since you are very close to Libertadores Av where you find great restaurants and shopping. There is also a great bakery across the hotel where you can get lunch for your hikes. The GM, Mariano, is also a mounting guide and gave us great tips on El Chalten and Perito Moreno.

10/10 Excellent

Jasmin, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room with comfortable bed and pillows. Extremely friendly and helpful English speaking staff. Excellent location within walking distance from local shops, souvenir stores and wide variety of eateries. Would highly recommend this place to others.
Stayed 4 nights in Dec 2022
Response from Mariano on 12 Dec 2022
Hi Jasmin! Thanks a lot! Don’t hesitate on let us know in case we can Kelo on sth! Cheers!Mariano!

10/10 Excellent

Baljeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2022

10/10 Excellent

Mariela

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very helpful and nice .
Stayed 4 nights in Nov 2022

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This hotel is lovely! Rooms are beautiful, very friendly staff, wonderful breakfast. Highly recommended 😊
Stayed 1 night in Nov 2022

10/10 Excellent

Brande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loveliest staff ever!!! Everyone is so kind and pleasant! Thrilled we booked here.
Stayed 2 nights in Nov 2022

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariano, the owner, provided the most related, attentive, and helpful service and suggestions possible. He arranged transport for tours and made changes when we needed them. His staff is the best. It is a small, beautifully appointed hotel within easy walking distance to city center, but located on a quiet street. Choosing Madretierra is among the best choices we made for our trip.
Stayed 5 nights in Sep 2022

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended!!!!!!
I usually don’t comment anything but this hotel is highly recommended. 5 stars ⭐️. Its clean, well located, friendly. They treat you like one of their family members. Mariano and Natacha are super nice. They even help you to book reservations for restaurants, took us to the airport, and gave us a tour around El Calafate. Also, i have some issues with WesternUnion and they were really into help me out. Therefore, if you are planning to book a hotel in El calafate don’t think twice and stay at Madre Tierra Patagonia .
Stayed 3 nights in Jul 2022

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place we stayed in Argentina. Not only is the accommodation clean, comfortable and homely, the staff are incredibly helpful and friendly and the breakfast is great. Mariano in particular went above and beyond to ensure that we had an incredible experience in El Calafate.
Stayed 3 nights in Feb 2022

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST!
Best hotel staff ever! Clean, comfortable rooms, fabulous breakfast and super helpful staff. And we couldn’t have been happier with the location! Such an easy walk to everything.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Mariano & the team are just fantastic! It's a really lovely, super sweet place to stay -- great breakfast, super clean, very warm people. Perfect.
Stayed 4 nights in Jan 2022