In-room safe, desk, laptop workspace, blackout curtains

Reviews of Ramada by Wyndham Sherwood Park

2.5 out of 5
Ramada by Wyndham Sherwood Park
30 Broadway Blvd, Sherwood Park, AB

Reviews

8.0

Very good

Rating 10 - Excellent. 278 out of 771 reviews" "
Rating 8 - Good. 288 out of 771 reviews" "
Rating 6 - Okay. 123 out of 771 reviews" "
Rating 4 - Poor. 56 out of 771 reviews" "
Rating 2 - Terrible. 26 out of 771 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is in need of some upgrades for sure. Some lamp shades are in appealing. Bathroom grout and just general maintenance
Stayed 1 night in Mar 2024
Response from am on 25 Mar 2024
Hi Jennifer,Thank you so much for your feedback, we really appreciate your suggestions and looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
No where to park
Stayed 1 night in Mar 2024
Response from am on 25 Mar 2024
Dear Shawn,Thank you so much for staying with us, we really appreciate your feedback and sorry to know that you could not find the parking. We never had that issue before and please ask our staff if you need assistance with these kind of situations.I apologize for all the inconvenience.Thanks,Anila Malik

10/10 Excellent

Luis

Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was good very quiet and relaxing
Stayed 1 night in Mar 2024
Response from am on 7 Mar 2024
Dear William,Thank you so much for your wonderful feedback, we really appreciate that and pleased to know that your stay with us was quite and relaxing.Your appreciation means a lot to us and we would love to see you again.Sincerely,Anila MalikGeneral Manager

6/10 Okay

Tara

Liked: Cleanliness, staff & service, amenities
The property was clean
Stayed 2 nights in Mar 2024
Response from am on 7 Mar 2024
Dear Tara,Thank you so much for staying with us. We really appreciate your feedback and glad to know that cleanliness was up to your expectations.Your feedback is very important to us and it will be our pleasure to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 Excellent

Garth

Travelled with partner
Liked: Cleanliness, staff & service
very friendly staff. very good value
Stayed 4 nights in Feb 2024
Response from am on 5 Mar 2024
Dear Garth,Thank you so much for staying with us, We really appreciate that and glad to know that you had great experience with our staff. Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from am on 5 Mar 2024
Dear Jennifer,Thank you so much for staying with us, We really appreciate that and glad to know that you enjoyed your stay with us.Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly and welcoming. Price was reasonable.. I would stay at this hotel again.
Stayed 1 night in Mar 2024
Response from am on 4 Mar 2024
Hi June,Thank you so much for staying with us and we really appreciate your feedback.It is our pleasure to know that you had great stay with us and we are looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

8/10 Good

Mike

Liked: Cleanliness, staff & service
Accessibility
Stayed 1 night in Feb 2024
Response from am on 29 Feb 2024
Dear Mike,Thank you so much for staying with us, we really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral Manager

4/10 Poor

Jayla

Disliked: Property conditions & facilities
Breakfast area so small and congested and they could not keep up with the food demand so the bins were empty when we tried to eat.
Stayed 1 night in Feb 2024
Response from Am on 26 Feb 2024
Hi Jayla,Thank you so much for your feedback. We really appreciate that and sorry to know that your experience with us did not went well.Please rest assured that we are taking appropriate measures to address this issue to avoid any future occurrence.Your feedback is very important to us and it is our hope that you give us another chance so we can serve you better next time.Sincerely,Anila MalikGeneral Manager

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Am on 26 Feb 2024
Dear Janet,Thank you so much for staying with us and we are pleased to see 5 star rating.Your feedback is very important to us and we are looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 Excellent

Paul

Travelled with family and small children, Business traveller
Always a great place to stay with great prices
Stayed 1 night in Feb 2024
Response from Am on 23 Feb 2024
Dear Paul,Thank you so much for the awesome feedback. We really appreciate that and would love to see you next time.Thanks,Anila MalikGeneral Manager

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for our needs. Thanks again
Stayed 1 night in Feb 2024
Response from AM on 20 Feb 2024
Dear Lionel,Thank you so much for staying with us. We really appreciate your feedback and looking forward to see you next time. Sincerely,Anila MalikGeneral Manager

10/10 Excellent

Bud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AM on 14 Feb 2024
Dear Bud,Thank you so much for the amazing rating. We really appreciate it and pleased to know that you enjoyed your stay with us.Your feedback is very important to us and we would love to see you again.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

6/10 Okay

DEANNA

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from AM on 14 Feb 2024
Dear Deanna,Thank you so much for your feedback. We really appreciate it and sorry to know that your stay with us was not up to your expectations. Please accept my sincere apology for the inconvenience and we hope to see you again so we can serve you better next time.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

8/10 Good

Cody

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from AM on 14 Feb 2024
Dear Todd,Thank you so much for your feedback. We really appreciate it and pleased to know that you enjoyed your stay with us.Your feedback is very important to us and we would love to see you again.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

8/10 Good

Elizabeth, GRANDE PRAIRIE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a much older hotel - however, the rooms were semi-upgraded - nice beds and pillows and clean. Bathroom is very small. Lobby and Front Desk area could do with a bit of a refresh. It met my expectations, breakfast was acceptable (eating area very small and congested though) and I would stay here again because of the reasonable price and it was not noisy.
Stayed 1 night in Jan 2024
Response from Am on 31 Jan 2024
Hi Elizabeth,Thank you so much for taking time to let us know about your experience with us. We really appreciate your feedback and would love to see you again.Thanks,Anila MalikGeneral Manager

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Dated hotel but our room was clean, no bed bugs.
Stayed 1 night in Jan 2024
Response from Am on 31 Jan 2024
Hi Candice,Thank you so much for staying with us, we really appreciate your feedback and looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

6/10 Okay

Stephen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great customer service room are good except the bathrooms could use some updated renovations.
Stayed 1 night in Jan 2024
Response from Am on 31 Jan 2024
Dear Stephen,Thank you so much for your feedback, we really appreciate that and glad to know that you had great experience with our staff. Your feedback is very important to us and it will be our pleasure to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 Excellent

Jamie, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Am on 25 Jan 2024
Dear Jamie,Thank you so much for your amazing rating, we really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral Manager

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Am on 25 Jan 2024
Dear Andrew,Thank you so much for staying with us, we really appreciate your feedback and looking forward to welcome you again.Sincerely,Anila MalikGeneral Manager

6/10 Okay

Kayla

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Am on 25 Jan 2024
Dear Kayla,Thank you so much for your feedback, we really appreciate that and looking forward to see you next time.Thanks,Anila Malik

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff willing to accomodate your needs. Rooms were in immaculate condition.
Stayed 1 night in Jan 2024
Response from Am on 25 Jan 2024
Dear Adam,Thank you so much for your wonderful feedback, we really appreciate that and looking forward to see you next time.Thanks,Anila MalikGeneral Manager

10/10 Excellent

Christine

Stayed 1 night in Dec 2023
Response from Am on 25 Jan 2024
Dear Christine,Thank you so much for staying with us, we really appreciate that and pleased to know that you had great stay with us.Your feedback is very important to us and we would love to see you again.Sincerely,Anila MalikGeneral Manager

6/10 Okay

Angela

Stayed 1 night in Dec 2023
Response from Am on 31 Dec 2023
Dear Angela,Thank you so much for staying with us, we really appreciate that and sorry to know that your stay with us did not meet your expectations.Please accept our sincere apology for that and hope to see you again so we can serve you better next time.Sincerely,Anila MalikGeneral Manager

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Am on 31 Dec 2023
Dear Jody,Thank you so much for staying with us, we really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral Manager

10/10 Excellent

Paige

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always our favourite place to stay with the dog. And affordable!
Stayed 1 night in Dec 2023
Response from Am on 28 Dec 2023
Dear Paige,Thank you so much for wonderful rating, we really appreciate that and pleased to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Thanks,Anila MalikGeneral Manager

6/10 Okay

Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Am on 28 Dec 2023
Dear Morris,Thank you so much for staying with us. We really appreciate that and sorry to know that your stay with us did not meet your expectations. Please accept our sincere apology for that and hope to see you again so we can serve you better next time.Thanks,Anila MalikGeneral Manager

10/10 Excellent

Faith

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved it! especially the pet friendly part, it was amazing we actually had such a good time and i would totally recommend this place again!
Stayed 1 night in Dec 2023
Response from Am on 31 Jan 2024
Hi Faith,We are so glad to see such an awesome feedback. Thanks a lot for staying with us and we would love to see you again.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

4/10 Poor

Jim

Liked: Staff & service
A plumbing repair (water leak) was completed at 1:00AM, just so-happened to be right below my 2nd floor room, scaring the crap outta me with the sawing of pipes! Staff on duty offered me no warning of the noise involved (other than a small sign indicating water would be shut off).
Stayed 1 night in Dec 2023
Response from Am on 26 Dec 2023
Dear Jim, Thank you so much for staying with us, we really appreciate your feedback and sorry to know that you had to experience this situation during your stay. We shouldn't be putting anybody above the room and i do apologize for the inconvenience.Thank you for letting us know and we hope to see you again so we can serve you better next time.Thanks,Anila MalikGeneral Manager

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Am on 20 Dec 2023
Dear Janet,Thank you so much for staying with us, We really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral Manager

8/10 Good

Troy

Liked: Staff & service
Day away
Okay for the price
Stayed 1 night in Dec 2023
Response from Am on 16 Dec 2023
Dear Troy,Thank you so much for staying with us and we really appreciate your feedback!Sincerely,Anila MalikGeneral Manager

6/10 Okay

Lorelei

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Leaves a lot to be desired
Air conditioner struggled to work and was noisy. Black mold in the bathroom behind the door. Not enough pillows. Not enough towels for 4 people.
Stayed 2 nights in Nov 2023
Response from Am on 15 Dec 2023
Dear Lorelei,Thank you so much for staying with us, we really appreciate that and sorry to know that your stay did not went well. Please accept my sincere apology for that and please rest assured that we are taking appropriate measures to address these issues to avoid this to happen again.Thank you for letting us know and we hope to see you again so we can serve you better next time.Thanks,Anila MalikGeneral Manager

8/10 Good

Jeremy

Stayed 1 night in Dec 2023
Response from Am on 14 Dec 2023
Hi Jeremy,Thank you so much for staying with us, we really appreciate that and glad to know that you enjoyed your stay with us.Your feedback is very important to us and it will be our pleasure to see you next time.Thanks,Anila MalikGeneral Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fair price clean and very comfortable beds.
Stayed 1 night in Dec 2023
Response from Am on 11 Dec 2023
Dear Michelle,Thank you so much for staying with us, We really appreciate your feedback and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Thanks,Anila MalikGeneral ManagerRamada By Wyndham Sherwood park

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, and quiet!
Response from AM on 14 Feb 2024
Dear Juanita,Thank you so much for the wonderful rating. We really appreciate it and pleased to know that you enjoyed the breakfast and had great stay with us.Your feedback is very important to us and we would love to see you again.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

4/10 Poor

lee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Am on 11 Dec 2023
Dear Lee,Thank you so much for staying with us, we really appreciate that sorry to know that your experience with us did not meet your expectations.Please accept our sincere apology for that and hope to see you again so we can serve you better next time.Sincerely,Anila MalikGeneral Manager

4/10 Poor

Trevor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Hot water was pretty much non existent and Saturday night there was none my wife couldn't shower because it was cold, the rooms felt dirty and I found used toilet paper under my bed.
Stayed 2 nights in Dec 2023
Response from Am on 11 Dec 2023
Dear Trevor, Thank you so much for your feedback, we really appreciate that and sorry to know that your experience did not went well.Please accept our sincere apology for that and rest assured that we are taking appropriate measures to address these issues.Thanks again for letting us know and we hope you can give us another chance so we can serve you better next time.Thanks,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from AM on 4 Dec 2023
Hi Lynda,Thank you so much for staying with us, we really appreciate that and looking forward to seeing you again.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

10/10 Excellent

Andy

Stayed 1 night in Nov 2023
Response from Am on 14 Dec 2023
Dear Andy,Thank you so much for your wonderful rating, we really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you next time.Thanks,Anila MalikGeneral Manager

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AM on 20 Nov 2023
Dear Kelly,Thank you so much for your wonderful feedback, we really appreciate that and glad to know that you had great stay with us.Your feedback is very important to us and we would love to see you again.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

6/10 Okay

Lianne

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Apparently they got a new computer system recently. Check in was a little slow.
Stayed 2 nights in Nov 2023
Response from AM on 20 Nov 2023
Dear Lianne,Thank you so much for your feedback, we really appreciate your patient and great to know that there was no issue with your room.Thanks again and looking forward to seeing you next time.Sincerely,Anila MalikGeneral Manager Ramada By Wyndham Sherwood Park

8/10 Good

Gordon

Stayed 1 night in Nov 2023
Response from Am on 11 Dec 2023
Dear Gordon,Thank you so much for staying with us, we really appreciate your feedback and looking forward to see you next time.Thanks,Anila MalikGeneral Manager

8/10 Good

Thomas Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Am on 17 Nov 2023
Dear Thomas,Thank you so much for staying with us, we really appreciate your feedback and looking forward to see you next time.Sincerely,Anila MalikGeneral Manager

6/10 Okay

Margot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price has gone up
Love this hotel but the price has nearly doubled this year. I booked a pet friendly room but it was not available when I showed up. They scrambled and found me one but would not adjust the price as I booked online.
Stayed 1 night in Nov 2023
Response from Am on 17 Nov 2023
Dear Margot,Thank you so much for choosing our hotel for your stay, we really appreciate your feedback.We have few rooms which are pet friendly, we do not allow pets in all the rooms, please make sure to reserve pet room and you can always call the hotel to double check and we would love to provide you accurate information.Thanks,Anila MalikGeneral Manager

10/10 Excellent

Nadine Gill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed was available
Stayed 2 nights in Nov 2023
Response from Andrew on 13 Nov 2023
Dear Nadine,Thank you so much for the positive review and feedback, we greatly appreciate it!We are so pleased to hear that you had a pleasant stay with us, it means a lot to us to hear your appreciation for our property and staff. I'm glad everything you needed was available to you.We hope to see you again the in the future!ThanksAndrew RungeFront Office ManagerRamada by Wyndham Sherwood Park

4/10 Poor

Connie

Liked: Staff & service, amenities
Duvet was covered in what looked like cheezies powder that fets on your fingers and then cleaned on the sheets
Stayed 2 nights in Nov 2023
Response from Andrew on 13 Nov 2023
Dear Connie,We are just as disappointed as you in the service we were able to provide to you during your stay. We strive to provide the best experience for our guests that we are able to, and we let you down.We will take the necessary actions internally to ensure this does not happen again. We greatly appreciate and value your feedback, and will take this experience to work on providing our guests with a better experience at our property.We hope to be able to host you again in the future and provide the stay and service you deserve.Thank youAndrew RungeFront Office Manager

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Am on 11 Nov 2023
Dear Tracy,Thank you so much your wonderful rating. We are pleased to know that you had great stay with us.Your appreciation means a lot to us and we would love to see you next time.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Am on 11 Nov 2023
Dear James,Thank you so much for staying with us, we really appreciate your feedback and glad to know that you had great stay with us and all your expectations have been met.Your feedback is very important to us and we would love to see you next time.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park

8/10 Good

Cerinna

Travelled with partner
Liked: Amenities
Staff was nice and continental breakfast was good. Decent price for a one night stay. Definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Am on 10 Nov 2023
Dear Cerinna,Thank you so much for staying with us, we really appreciate that and we are glad to know that you had great experience with our staff and enjoyed our breakfast.Your feedback is very important to us and we are looking forward to seeing you again.Sincerely,Anila MalikGeneral ManagerRamada By Wyndham Sherwood Park