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Reviews of Park Inn by Radisson Edmonton Airport

3 out of 5
Park Inn by Radisson Edmonton Airport
7118 Sparrow Drive, Leduc, AB

Reviews

8.0

Very good

Rating 10 - Excellent. 631 out of 1329 reviews" "
Rating 8 - Good. 343 out of 1329 reviews" "
Rating 6 - Okay. 156 out of 1329 reviews" "
Rating 4 - Poor. 104 out of 1329 reviews" "
Rating 2 - Terrible. 95 out of 1329 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Close to airport and long term parking at hotel!!
Stayed 1 night in Jan 2024
Response from Hotel Management on 22 May 2024
When you collect your luggage after that go to Door Number10 and give us a call will send shuttle that time .Thank you.

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and large. Close to the airport and mall.
Stayed 1 night in May 2024
Response from Hotel management on 21 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

4/10 Poor

Nicole

Travelled with family
Disliked: Amenities, property conditions & facilities
This property is rundown. The deadbolt for our room didn't work, the curtains had multiple holes and the bathroom door knob was damaged. There were empty containers at breakfast and orange juice dispenser was producing only slightly yellow water. When we asked the attendant, she said she didn't know how to change the juice pack and said there are only apples for the empty fruit basket. But only took any apples out after asking if we actually wanted some. It was 9am and breakfast was offered until 10am. I will not stay here again, and will advise anyone who may as of the bad conditions of this property.
Stayed 1 night in May 2024
Response from Hotel Management on 21 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

4/10 Poor

Robert

Travelled with partner
Disliked: Staff & service
Booked 2 night stay. Crumpled info sheet in the room indicated if you wanted fresh linens/towels to ask front desk before 3 pm otherwise there was no maid service. If I had noticed before this morning, comforter (that was sandwiched between 2 sheets) was clearly turned top to bottom, comforter had dirty marks and blood spots along the bottom, we would have asked for linens to be changed. No fault of staff but think if they are advertising as "pet friendly" a dispenser of bags for guests to pick up after their dogs, would might eliminate of the piles along the entry way of hotel. Again, not the staffs fault, but had enough of the rude, unruly children allowed to run screaming and playing in common areas with parents oblivious. Breakfast was a step below substandard and tables were dirty. Sorry .... will not ever book again.
Stayed 2 nights in May 2024
Response from Hotel Management on 20 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

10/10 Excellent

BRUNO

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful stay and close to the airport
Stayed 1 night in May 2024
Response from Hotel Management on 19 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Danish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on 20 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Joseph, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 2 nights in May 2024
Response from Hotel Management on 16 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good place to park your vehicle when you fly somewhere.
Stayed 1 night in May 2024
Response from Hotel management on 16 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Check in staff questioning my booking and why i need the room AC not working in room and having to ask twice to get it fixed
Stayed 2 nights in May 2024
Response from Hotel Management on 16 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

2/10 Terrible

Chad

Travelled with partner
Disliked: Staff & service
We had an extremely noisy neighbour. Asked front desk to contact them, they did not. The excessive noise continued until 4 am (suspected drug use). Thanks for nothing Park Inn front desk!
Stayed 2 nights in May 2024
Response from Hotel Management on 14 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space and would definitely stay agsin
Stayed 1 night in May 2024
Response from Hotel Management on 13 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

6/10 Okay

Paul

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Under staffed. Attention to detail low. Not customer focused. But clean. Would not stay again.
Stayed 1 night in May 2024
Response from Hotel Management on 13 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

4/10 Poor

Brandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fridge was leaking, there was no remote control for the TV, very noisy, and the breakfast was swimming in grease.
Stayed 2 nights in May 2024
Response from Hotel Management on 13 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

10/10 Excellent

Navjot

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024
Response from Hotel Management on 13 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at a great price! Front desk gal was awesome!
Stayed 1 night in May 2024
Response from Hotel Management on 11 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

2/10 Terrible

Susanne

Business traveller, Travelled with pets
Disliked: Staff & service
They lied and forced me to pay $21/day extra for my cat even though I booked a pet friendly room. Then they charged me for an extra 5 nights but kicked me out a day early. I feel scammed and broke bc of them.
Stayed 3 nights in May 2024
Response from Hotel Management on 11 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
No restaurants open past 9am.
Stayed 1 night in May 2024
Response from Hotel Management on 9 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Jimmichen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a good Choice.I like it staying in this hotel
Stayed 2 nights in May 2024
Response from Hotel Management on 7 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

6/10 Okay

Amrit

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed there for 3 days. They didnt do the room service not even for single day. Everyday when we came back room was the same way we left in morning. We even called them for room service there were no service at that time same thing nect days too.
Stayed 3 nights in May 2024
Response from Hotel Management on 7 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Management on 8 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Cecilia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, very clean and convenient
Stayed 1 night in May 2024
Response from Front desk on 4 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

KARAN

Travelled with family
Good
Stayed 2 nights in Apr 2024

8/10 Good

eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wasn’t the best but overall the hotel was good
Stayed 1 night in Feb 2024
Response from Hotel Management on 2 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Rohini

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good ! But the rooms need to be sound proof
Stayed 2 nights in Apr 2024
Response from HOTEL MANAGEMENT on 1 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Derek, Williams Lake

Very nice hotel Good value for price paid
Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 1 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

2/10 Terrible

Blake

Disliked: Staff & service
I had a room booked on both ends of a trip out of the Edmonton airport. I booked here because they had a complimentary shuttle to the airport and allowed parking at the hotel for a small fee. When we departed there was no issues. However on return we had a flight delay by 4 hours. I called the hotel to confrim I would be able to still get the shuttle at that late in the night (4am approx). They
Stayed 1 night in Apr 2024
Response from HOTEL MANAGEMENT on 1 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

6/10 Okay

Sandra

Disliked: Cleanliness
The room was large, clean with a comfortable bed. Carpet in the room showing wear. Breakfast was fine and replenished but tables not cleaned after use. requested tables be cleaned and it was done. The lobby was filthy. dental sticks on the floor and carpet in need of thorough cleaning or replaced. elevator also very dirty.
Stayed 1 night in Apr 2024
Response from Hotel Management. on 30 Apr 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

10/10 Excellent

Ramanjot

Best experience
Stayed 1 night in Apr 2024
Response from Hotel Management. on 30 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been a lot better.
Stayed 1 night in Apr 2024
Response from Hotel Management. on 29 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Lucas

Stayed 1 night in Apr 2024
Response from Hotel Management on 17 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere and good breakfast.
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

2/10 Terrible

Jashanpreet

Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

10/10 Excellent

Shannah

Stayed 1 night in Apr 2024
Response from Hotel Management. on 14 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

6/10 Okay

Elyse

Disliked: Property conditions & facilities
The elevator floors were littered and dirty. Not cleaned during the 18 hours I spent there. The breakfast room garbage bin was overflowing, with no lid, and left out in the hall for all to see. Oil or grease was running down the inside of the door of my room. The poor girl responsible for cleaning the lobby and breakfast area had only a small broom to use, not a wide dry mop. Kids were running in the main floor hallway, near the lobby, making a lot of noise.
Stayed 1 night in Apr 2024
Response from Hotel Management on 23 Apr 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

6/10 Okay

SANDEEP

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

4/10 Poor

Jasmeen

Stayed 1 night in Apr 2024
Response from Hotel Management on 12 May 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

8/10 Good

Kimberly

Stayed 1 night in Apr 2024
Response from Hotel Management on 12 May 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Inn - quiet rooms - small but nice continental breakfast - convenient for our pleasure trip.
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Jashanpreet

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No house keeping for entire time
Stayed 3 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

10/10 Excellent

Gurleen

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable. The outside property was untidy. The staff were pleasant and helpful.
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

2/10 Terrible

Mohammad Tayub Baig

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
We're genuinely sorry to hear about your disappointing experience. We take your feedback seriously and would appreciate more details to address any specific concerns. Our aim is to provide a positive stay for our guests, and we apologize if we fell short in your case. Your satisfaction is important to us, and we'll use your comments to improve our services

6/10 Okay

Kianna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, breakfast was served an hour and a half late.
Stayed 1 night in Apr 2024
Response from Hotel Management on 20 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

6/10 Okay

Monykuer

I had a great time there. I would love to go there again
Stayed 2 nights in Apr 2024
Response from Hotel Management on 20 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an overnight stay, it does the trick! The room was clean and the bed was comfortable, no complaints. The woman who checked me in (unfortunately I don’t remember her name) was friendly and really helpful. As well, the complimentary airport shuttle was great.
Stayed 1 night in Apr 2024
Response from Hotel Management on 19 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Sandra

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Hotel Management on 20 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

8/10 Good

Jamshid

Travelled with partner
Liked: Cleanliness, staff & service
Clean , friendly staff
Stayed 1 night in Apr 2024
Response from Hotel Management on 17 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!

10/10 Excellent

Solomon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property much better than a lot of hotels in the city
Stayed 1 night in Mar 2024
Response from Hotel Management on 17 Apr 2024
We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel in the future, providing you with the exceptional experience that you deserve. Thank you again for choosing to stay with us!