We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

Thank you for taking the time to provide your feedback. I apologize for the unpleasant smell in the lobby and elevator, as well as the condition of these areas. This is not the experience we aim to offer our guests, and we will be addressing these concerns promptly.I’m pleased to hear that you found your room clean and the staff friendly. However, I apologize for the slow check-in process and the confusion during check-out. We will provide additional training to our team to ensure a more efficient and professional service.Your feedback is invaluable, and we are committed to making the necessary improvements to enhance our guests’ experiences. Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

Thank you for taking the time to share your feedback. I sincerely apologize for the inconveniences you experienced during your stay. It is disappointing to learn about the issues with the vending and ice machines, as well as the lack of housekeeping services and the condition of the hallways. This is certainly not the standard of service we strive to provide.Please be assured that we are addressing these concerns with our maintenance and housekeeping teams to ensure they are resolved promptly. We are also working on better managing waste disposal to maintain cleanliness in the hallways.On a positive note, I'm glad to hear that our front desk staff was able to assist you efficiently with your early checkout. Your feedback is invaluable, and we are committed to making improvements based on your experience.We hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant stay.

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide high-quality amenities and services, and we regret that our wine and hors d'oeuvres selection did not meet your satisfaction. Your comments will be shared with our food and beverage team for review.Regarding the parking fees, we apologize for any confusion. We aim to provide competitive rates and will look into the discrepancy you mentioned to ensure clarity for our guests. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We thank you for taking the time to share your feedback on your recent hotel stay. We sincerely apologize for falling short of your expectations. Your feedback holds immense value to us, as we remain dedicated to continuously enhancing our guest experience. We hope to have the opportunity to welcome you back for a much-improved experience.

We thank you for taking the time to share your feedback on your recent hotel stay. We sincerely apologize for falling short of your expectations. Your feedback holds immense value to us, as we remain dedicated to continuously enhancing our guest experience. We hope to have the opportunity to welcome you back for a much-improved experience.

We appreciate you sharing your recent hotel experience with us. We apologize for any inconvenience caused by lack of hot water in the shower. Your feedback is invaluable in helping us enhance our service. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for a much-better experience.

Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff to be very good; they work hard to provide excellent service to all our guests.We deeply regret to learn about your concerns regarding safety in the area. The security and well-being of our guests are our top priorities, and we take your comments very seriously. We will be reviewing our security measures and working closely with local authorities to ensure a safer environment for our guests.Additionally, we are committed to improving the overall guest experience and will look into enhancing security features in and around our property, including the parkade.Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and secure stay.

Thanks for praising us for our service! Hearing that really helps. We'll consider your feedback regarding the rooms.

Thanks! It means a lot.

Thanks for taking the time to write your review. I've passed your concerns to our housekeeping department. We'll consider what you wrote as we continue to work hard to make our guests have memorable experiences.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

Thanks for your feedback!

Thank you!

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

Thanks! We appreciate it!

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Thanks for your feedback. We'll consider what you've said.

We thank you for taking the time to share your feedback on your recent hotel stay. We sincerely apologize for falling short of your expectations. Your feedback holds immense value to us, as we remain dedicated to continuously enhancing our guest experience. We hope to have the opportunity to welcome you back for a much-improved experience.

Thanks! Your kind words are appreciated!

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We hope to have the opportunity to welcome you back for a much-improved experience.

We extend our gratitude for sharing your recent hotel stay experience with us. Your kind words serve as recognition for our dedicated team who consistently strive to provide exceptional guest service. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! Our concierge rooms seem to be a great option. We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

Thanks for staying! Come see us again!

Thanks for taking the time to write this. We appreciate your feedback.

Thanks for your review!

Thanks for your review!

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

It sounds like you were rather disappointed with your experience. Our management will have a look at your review. You are right, currently our restaurants are typically closed between 10 AM and 5 PM or 11 AM and 5 PM. But, the restaurant may expand their hours in the future. Thanks for sharing your feedback.

Thanks for the positive feedback. Come see us again!

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Thanks for the high marks! We're glad you enjoyed your stay. Feel free to come see us again!

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

Thanks! Believe it or not it always cheers us up to hear nice things about our service. Although we work hard to make our guests happy, we don't always hear about it. Thanks for taking the time to write your review. Come see us again!

Thanks for taking the time to write a review. We're sorry you felt caught off guard by our parking charges. We do our best to let all our guests know including having that information on the Expedia.com website. Otherwise we hope we met your expectations. Come see us again!

That was short and sweet. Thanks!

We greatly appreciate you for sharing your feedback on your recent stay with us! We look forward to your next stay with us.

We greatly appreciate you for sharing your feedback on your recent stay with us! It brings us immense joy to learn that you had a wonderful experience during your stay at our hotel. We look forward to your next stay with us.

Hi Khuspaul,Thank you for sharing your feedback with us. It's always valuable to hear about guests' experiences.With regards to the parking rate, the 10 rate is from 6pm to 12 midnight and 5.00 per hour thereafter. We apologize for any confusion. The 25 rate is a great value and highly competitive for hotel parking in the Edmonton downtown market. We all look forward to welcoming you back on a future for a much-improved experience.Sincerely,Loren Hidalgo

Hi Melanie,Thank you for taking the time to review your experience from your recent stay at our hotel. Your compliments are appreciated to recognize our team who do a great job taking care of our guests. Your feedback, allow us to monitor the guest experience.We look forward to welcoming you again.Sincerely,Loren Hidalgo

Thank you for sharing your feedback! We're glad to hear our convenient location suited your needs. We're always looking for ways to improve, so we appreciate your insight on the room condition. Rest assured, we'll take your comments into consideration for future enhancements. We hope to have the opportunity to host you again soon!