Exterior
Check availability

Reviews of The Lismore Eau Claire - a DoubleTree by Hilton

4 out of 5
The Lismore Eau Claire - a DoubleTree by Hilton
333 Gibson Street, Eau Claire, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 584 out of 792 reviews" "
Rating 8 - Good. 148 out of 792 reviews" "
Rating 6 - Okay. 34 out of 792 reviews" "
Rating 4 - Poor. 16 out of 792 reviews" "
Rating 2 - Terrible. 10 out of 792 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lismore had friendly staff and was very clean . We enjoyed the Dive Bar and the well made mixed drinks on site. The walls are thin though. We could hear talking in adjacent rooms. Overall it was a positive experience .
Stayed 1 night in May 2024

10/10 Excellent

Cynthia Marie

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was awesome!
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and great location!
Stayed 1 night in Apr 2024

10/10 Excellent

Sheri

Stayed 1 night in Apr 2024

6/10 Okay

Bill

Liked: Cleanliness
website stated there was room service. but there was not
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Pablo Center. Nice bar.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in the heart of downtown.
Stayed 1 night in Mar 2024

10/10 Excellent

Emmett J

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
My second stay there and will be coming back.
Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean new hotel with plenty of restaurant and dining options at the hotel and nearby.
Stayed 1 night in Feb 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great boutique motel. The room was spacious and unique with extra room if we had any visitors. Loved the Crabtree products. Separate rooftop lounge/bar. Only downside, restaurant was too expensive. We walked to an area restaurants.
Stayed 1 night in Mar 2024

4/10 Poor

Jalen

Travelled with partner
Disliked: Cleanliness
Room was incredibly dusty. The wall unit grate was caked in dust as was the bedside table and area beneath the tv. The bathroom fan grate was also caked in dust. There was mold growing in the shower along the glass door. It’s fairly obvious the cleaning done is minimal.
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, quaint, and the food selections were excellent with the variety for those who have vegetarian dietary needs.
Stayed 3 nights in Feb 2024

10/10 Excellent

Breanna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Hotel was quiet and clean and great location
Stayed 2 nights in Feb 2024

4/10 Poor

Eric

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I regularly stay at this hotel when in town and am a Double Tree member. This last time, I awoke to find my shower did not work. After speaking with front desk, I had to dress, go to desk, get key for another room nearby, use that room's shower. Upon check out, I shared my disappointment and was offered a food/beverage credit that I did not need. I was disappointed I had to express my concern in order to be offered this compensation. While I did not feel this was sufficient for the inconvenience caused, I knew the front desk may not be able to do more. I called the manager two days later and was offered the same credit for a future stay. As I expressed to the manager, I am certainly not sure I will stay there again despite having a small food/bev. credit available and am not willing to recommend the hotel to others due to how this was handled. I certainly felt that having been given a room that was not functional (and wondering how they were not aware of this issue from previous guests/housekeeping) would have led to a greater compensation/response. I would advise others to consider experience this in their choice of this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Warm chocolate chip cookies at check in! Free parking in the attached public ramp! Very comfortable bed and pillows. Large room, really clean and updated. Wouald definitely recommended and would stay again! Within walking distance of RCU theater.
Stayed 1 night in Feb 2024

10/10 Excellent

Bret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great place, coffee shop, restaurant, rooftop bar.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

EC Lismore always a great stay!
We have stayed several times with Hilton and the experience is always wonderful. The Lismore in Eau Claire has always been very clean, comfortable bed, and the little extras like types of soaps, TV that rotates, warm cookies on arrival; really make the difference.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. There was a tiny refrigerator and microwave. The bathroom was very clean and had a nice amount of room on the counter. There are shades on all the windows and make the room very dark for a great night of sleeping. The Dive bar was enjoyable to spend time with friends.
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jan 2024

10/10 Excellent

Joshua

Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

ANGELA, Spirit Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a beautiful property very nice accommodation. However no cleaning service and was not told that there wasn’t going to be. Otherwise we would stay again
Stayed 2 nights in Jan 2024

10/10 Excellent

Brenda

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Oliver

Stayed 1 night in Dec 2023

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Ryan

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tonya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, room size, choices of places to eat and the dive bar
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Downtown location. Great variety of bars and restaurants to walk to.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I just love this property
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, efficient and friendly check in.
Stayed 1 night in Nov 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Stavros

Stayed 1 night in Nov 2023

10/10 Excellent

Cheryl

Travelled with family
Perfect location for attending a concert at The Pablo Center. Short walking distance, beautiful downtown location. Beautiful rooms, comfy bed and pillows! Very clean, quiet. 2nd time staying here, love the hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Bradley

Stayed 1 night in Oct 2023

8/10 Good

Pramudya, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out super easy. Staff were great! The ECDC coffee shop is convenient and a go to for coffee and a treat! We had a show to go to at the Pablo Center. Quick walk to the show from here. Room was clean and nice size. Bathroom clean and good water pressure. The one thing was that the bed was not quite firm enough. Personally a firmer mattress would have been nice. Plenty of pillows and crisp clean sheets. Would definitely stay here again!
Stayed 1 night in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to events
Stayed 1 night in Oct 2023