Comfort Single Room
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Reviews of acora Düsseldorf Living the City

acora Düsseldorf Living the City
In der Donk 6, Düsseldorf, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 155 reviews" "
Rating 8 - Good. 81 out of 155 reviews" "
Rating 6 - Okay. 23 out of 155 reviews" "
Rating 4 - Poor. 7 out of 155 reviews" "
Rating 2 - Terrible. 3 out of 155 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Wassim

Disliked: Cleanliness, property conditions & facilities
Poor service, blanket is small , uncomfortably pillow and The mattress was horrible . Pictures of the room. It doesn’t represent reality of the room.
Stayed 7 nights in Feb 2024

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet place but clean. Front desk was friendly. We had a car so we drove around for the most part, they had free on site parking outside and in the garage. I did see bus stops around the area when walking to the bakery. There is a bakery two minutes away from the hotel which had really nice baked goods. Grocery store near by if you want to buy snacks. It is an older hotel so the key is an actual key to open the door with a weigh at the end of it. It was good for two nights. There is a one for all soap (shampoo, doll conditioner, body wash). It would be nice if they had different ones with conditioner. But overall a budget friendly great stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Lewis

Travelled with partner
Liked: Cleanliness
This property is good for a short stay if working in the area.
Stayed 4 nights in Nov 2023
Response from acora Düsseldorf Living the City on 30 Nov 2023
Dear guest,Thank you for choosing to stay with us and leaving a review.It would be our pleasure to welcome you back one day.With kind regardsYour acora Düsseldorf Living the City team

10/10 Excellent

Morteza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning and facilities
Stayed 2 nights in Nov 2023
Response from Sabine Hinz on 29 Nov 2023
Dear Morteza,thank you for your kind feedback and the excelent rating! We are happy to read that you felt comfortable in our hotel and were sattisfied with the cleaning and facilieties. We are looking forward to welcome you as our guest again someday and remain with best regards Sabine Hinz Reservation Manager

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to our destination. Rooms are a little dated, but clean and comfortable. The espresso machine is definitely a plus
Stayed 2 nights in Jul 2023
Response from Sabine Hinz, Reservation Manager on 18 Jul 2023
Dear Sabrina,thank you for taking time for the feedback and for the good rating. We are happy that you felt comfortable staying with us and liked our extra service with the coffee machine. We are looking forward to welcome you again in our hotel someday and remain with best regards

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay to sleep
Nice place just for a sleep. Would go there again
Stayed 1 night in Jan 2022
Response from Sabine on 31 Jan 2022
Dear Erik, thank you for your kind feedback. We are happy to read that you felt comfortbale in our hotel. We are looking forward to welcome you as our guest again someday and remain with best regards Sabine Hinz Reservation Manager

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Sabine Hinz on 23 Nov 2021
Lieber Michael, vielen Dank für Ihre Bewertung und das positive Feedback. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen und verbleiben mit freundlichen Grüßen Sabine Hinz Reservierungsleiterin

8/10 Good

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and shops. Easy public transportation to Dusseldorf old town.
Stayed 11 nights in Aug 2021

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Sabine on 24 Jan 2020
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Wir freuen uns, dass Sie sich wohl gefühlt haben und mit unserem Service zufrieden waren. Wir würden uns freuen, Sie wieder einmal bei uns begüßen zu dürfen und verbleiben mit gastfreundlichen Grüßen Sabine Hinz Reservierungsleiterin

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Bussines trip for Anuga
Hotel was in good location and simply nice breakfast
Stayed 3 nights in Oct 2019
Response from Sabine (Reservation Manager) on 15 Oct 2019
Dear guest, thank you for your taken time to send us a review. We are happy that you felt comfortable and had a nice stay with us. We would love to welcoming you again for the next Anuga and wish you all the best in the meanwhile. Your's acora Hotel und Wohnen Team

10/10 Excellent

Mr Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Sabine on 2 Sept 2019
Dear Mark, thank you for your taken time to send us a positive review. We are pleased to see that you felt comfortable and enjoyed your stay. We would love to welcoming you again soon and wish you all the best. Your's acora Hotel und Wohnen Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sabine (Reservation Manager) on 29 Jan 2019
Dear valued guest, thank you very much for staying with us and taking your time to give us a record here. We are happy when we could have pleased you and you enjoyed your stay. With warm regards, your Team from acora Düsseldorf

8/10 Good

Aru, KL Malaysia

Liked: Cleanliness, room comfort
Nice place : need bycycle to explore to farm around . Could add by cycle as an advantage
Stayed 5 nights in Nov 2018
Response from Sabine Hinz (Reservation Manager) on 30 Jan 2019
Dear Aru, thank you for being our valued guest and thank you for your feedback. Maybe it would be an idea to rent bicycles to our guests in the future, we will think about this option. We hope you felt comfortable in our hotel nevertheless and that you could have enjoyed your stay. We are looking forward to welcome you in our hotel again and remain with best regards, your team from acora Düsseldorf Süd

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shame it’s aging badly.
It’s an interesting hotel. It is most definitely showing it’s age. The bed was ok but was given a single duvet for a king size bed ( superior room ) and the pillow must have been about 10 years . There was a small electric hob hidden in a wardrobe and the actual wardrobe was out in the room hallway. The bathroom was clean, but like the rest of the hotel, very very dated and the water for the wash basin had to be turned on from a faucet located in the shower. The staff however were extremely friendly and very helpful and a credit to the hotel, just a shame that the hotel isn’t a credit to them.
Stayed 2 nights in Oct 2018
Response from Kirsten Rungenhagen on 8 Nov 2018
Dear Anthony, thank you very much for choosing our hotel for your stay. Please be assured that we are very sorry for you haven't felt comfortable with the room you were given. Looking up your roomhistory I assume, you had room 201, a room with a kitchenette, therefore called a superior room. And because it is a single room with a large bed, we provide these rooms with one blanket. Just to explain. What we have done, because we take your hint concerning the pillow seriously, exchanged the pillow right away. Sorry for the inconvinience. But it is misterious to us, that the bath of your room 201 has been a not renovated example, cause only 4 rooms of the 100 we have, are not renovated yet. But 201 was done last year. But as a matter of fact, we thank you once again for your comments, cause they help us to steadily improve our service. Best regards, Kirsten Rungenhagen, Hotel manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Anke Zocher on 8 Nov 2018
Thank you

6/10 Okay

Will, Melbourne,Australia

Disliked: Cleanliness, staff & service, room comfort
Hotel starting to look and feel shabby
The hotel was well out of town and not at all inviting. I had incorrectly booked one night and paid the price. Staff were not very friendly, and didn't really assist when we asked where to go for food. The room was dirty, and the floor had marks all over it. The front canvas cover to the hotel had not been cleaned in years.It was dirty too. The breakfast was good and these staff were very helpful and friendly. On bedlight wasn't working.

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful reception. Easy parking and access to auto bank.
Response from acora Hotel on 24 Apr 2017
Dear Geoffrey, thank you very much for staying with us and the positive ranking. We would appreciate to welcome you again and remain in the meanwhile Yours' sincerely, Kirsten Rungenhagen-Hotel manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Spartan but clean and pleasant
The Acora Hotel was spartan but spacious and pleasant. Staff was very friendly. A great option for inexpensive lodging in Dusseldorf if you have a car. Not recommended if you are without a vehicle.
Response from acora Hotel on 4 Jun 2016
Dear valued guest, thank you very much for taking your time to tell us about your stay in our hotel. I am very delighted that you felt so comfortable with us. So I hope to have the chance to welcome you again in our hotel during your next stay in Duesseldorf. Till then, best regards, Kirsten Rungenhagen-Hotel manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good out of centre hotel
Good hotel in quiet area, large rooms, friendly helpful staff. stayed here for Anuga exhibition in Cologne, bit out of town but great if you want a good nights sleep away from city noises. Got wrong train on first night so had a taxi from dusseldorf (around 23 euro)after that was fine as reception gave us a train timetable and explained trains - 5 mins to dusseldorf and 38 mins to Cologne. didn't find any bars and restaurants close by but hotel said there were some approx 20 mins walk away.
Response from acora Hotel on 11 Jun 2016
Dear valued Guest, thank you very much for taking your time to review your stay with us. I am very happy that you have felt so comfortable and convenient at our hotel and with our service. We also thank you for publishing your recommendation on this tool. We hope we may welcome you again some time. Best regards, Kirsten Rungenhagen, Hotel manager

8/10 Good

Kevin, Sterloing Heights MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
My stay was very good and was able to have all things operation in my room from the kitchenette which what I had requested. Will stay here again

8/10 Good

Said, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel, very friendly staff, good breakfast. Close to train station

10/10 Excellent

naomi T.

Liked: Cleanliness, staff & service, room comfort
Business trip
The hotel staff, made us very welcome. Particularly Emine. Room was very nice with kitchen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

gepetto, London

Liked: Cleanliness, staff & service
Not Great for the Fair
Hotel was booked as this was advertised as being a 15 min drive from the fair. Not the case during rush hour, you need to allow at least 40 mins. The hotel itself was fine for the price, we paid £70.00 per night. It was clean, staff were very helpful. Easy 20 min bus ride to the centre in the evenings or a €35.00 taxi.

8/10 Good

Malcolm, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent value for money
just stayed the weekend here and we travelled by public transport and was easy accessable just 3 stops on train from dusseldorf mainline with frequent trains and buses just 400 metres down the road.In a quiet area with local shops and cafes.Rooms really big with good facilities,own bar and breakfast room.Staff were excellent printing us off timetables and maps to get into and out of dusseldorf thoroughly enjoyed our stay

4/10 Poor

German, Dublin, CA

Disliked: Staff & service, property conditions & facilities, room comfort
Ok for a short bussines stay
Sub-standard when compared to any US domestic brand such as Marriott or Hilton. For instance mattress are thin and sub standard, internet connectivity slow and sketchy and no A/C, in turn need to leave window open and deal with any outside noice thru the night.

10/10 Excellent

Traveller, Dusseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Business Hotel for Anuga Cologne
Very Friendly Staff

8/10 Good

VIATUR

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Matt, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Excellent staff
I arrived at the hotel in the evening and was greeted by the most excellent staff there (Anna). She is full of smiles and very helpful and speaks good English. The rest of the staff there also are friendly and helpful. Will definitely stay there again if I am in the region.

8/10 Good

Brad

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
They could use a few upgrades, but it was nice enough. Showers only, no tub. No iron or ironing board, small TV, small wifi that you must renew daily. The staff was nice, the food was good and it was convenient to public transit.

10/10 Excellent

Happytraveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A visit to Germany
The staff was wonderful, especially Olga. They were very helpful with giving us information, and made us feel quite welcomed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchenette was so useful
The staff at the reception desk were very helpful. We enjoyed our little kitchenette. The grocery stores were close by, there were three. Post office to mail post cards and stuff was also near.

6/10 Okay

Verified traveller

fair stay
adequate for business travel. Very small bathroom. Set in a neighborhood. Fair breakfast buffet. Slow internet.

6/10 Okay

nick, Bucharest, Romania

a good choice for travel
This hotel is ok for everyone. good connection by bus, train + metro or taxi Is not to far from old town good service

10/10 Excellent

Marie, Langå

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel in quiet area
We had a very nice stay. The hotel was a bit outside town center, but both the bus and train connections were excellent. Room was bigger than expected, clean with good kitchenette, friendly staff and overall higly recommendable. Would definately stay again if I'm going to Düsseldorf area

8/10 Good

Victor, Vilnius, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighborhood, good location for transit
A good value for money - all I could say. The hotel itself is rather basic. I could not emphasize any specially good or bad thing except that the surrounding is nice and green, and after dawn you can see rabbits and hedgehogs on the lawn. No bikes, no tin-pan music. Yet the district itself looks like the last Germans will soon surrender it to the immigrants.

8/10 Good

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Hannes

Stayed 5 nights in Mar 2024

8/10 Good

Alexander

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Burak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeri güzel. Odalar temiz ve yeterli. En iyi taraflarından biri ücretsiz ve rahat bir otoparkı var. Daha önce aynı bölgede otoparkı olan bir otelde kalıp otoparkı kullanamadığım için ceza ödemek zorunda kalmıştım. Özet: Çok memnun kaldım.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ihar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Hai Yen

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Ihr Team vom acora Düsseldorf Living the City on 23 Nov 2023
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit für eine Bewertung Ihres Aufenthaltes in unserem Hause genommen haben. Wir freuen uns sehr darüber, dass Sie Ihre Zeit bei uns genießen konnten und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

8/10 Good

Takahiro

Stayed 5 nights in Oct 2023
Response from Sabine Hinz on 29 Nov 2023
Dear Takahiro,thank you for your kind feedback and the good rating! We are looking forward to welcome you again someday and remain with best regards Sabine Hinz Reservation Manager

10/10 Excellent

Meral

Stayed 1 night in Sep 2023

8/10 Good

Ingvar

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good price. Good communications into town.
Stayed 1 night in Aug 2023

8/10 Good

Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

6/10 Okay

Jalal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023