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Reviews of Southern Sun Elangeni & Maharani

4 out of 5
Southern Sun Elangeni & Maharani
63 Snell Parade, Durban, KwaZulu-Natal

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 211 reviews" "
Rating 8 - Good. 70 out of 211 reviews" "
Rating 6 - Okay. 30 out of 211 reviews" "
Rating 4 - Poor. 15 out of 211 reviews" "
Rating 2 - Terrible. 7 out of 211 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zanele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
What a magnificent view
Stayed 3 nights in Nov 2022

10/10 Excellent

Kedibone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

DJP

Stayed 1 night in Sep 2022

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Nolusindiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was very good but on the last day I had to go at Maharani for the breakfast because at Elangeni it was already full for me its not fair because the breakfast at Maharani is not appertising and the Elangeni breakfast was very nice.
Stayed 2 nights in Sep 2022

6/10 Okay

Mrs M

Travelled with family
Cleanliness, especially of bathrooms could be improved. The hotel was a bit overwhelmed with the large numbers of guests due to the Comrades Marathon so breakfasts were chaotic. Service was also impacted by this
Stayed 5 nights in Aug 2022

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Ivor

Stayed 1 night in Aug 2022

4/10 Poor

Alasdair

Business traveller
Disliked: Amenities, property conditions & facilities
The property used to be a flagship , but there is a dramatic decline in the immediate area and this is reflected in the hotel as well. For a premium brand such as Southern Sun International , it was very disappointing. The roo was clean , but the inofrfmation folder and in house dinning was not there. Until it was reqiested from receptoion. And then it was a flimsy printed paper, as if on a cost cutting excesise. My suggestion would be to go north and stay in the next city north of here and enjoy the environment as well as the hotels, far safer and the view is still the same of the ocean and beaches. With dinning around that is available by car or within walking distance, with out fear of being accosted/mugged/or car jacked. The picture indicated , shows an impressive hotel, but the façade and the building its self is no way representative of what is shown on the main page picture.
Stayed 2 nights in Aug 2022

8/10 Good

Lungelo

Stayed 1 night in Aug 2022

10/10 Excellent

Kantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Isam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great The staff were friendly Amenities were not so much but ok Breakfast was great
Stayed 1 night in Jul 2022

10/10 Excellent

Benjamin

Stayed 2 nights in Jul 2022

8/10 Good

Hemi

Stayed 1 night in Jul 2022

8/10 Good

Glisson, BROOKLYN

Liked: Staff & service, amenities, property conditions & facilities
Had a nasty experience where a staff member embarrassed me to the point that i packed my bags and asked for a refund. The hotel manager stepped in quickly and apologised, upgraded my room with goodies and daily checked up on me. Damage was done but its how places respond when they mess up that counts for me. Even though it started off terrible it ended off quite nice. I will actually go back to the hotel again. beautiful views of the shoreline.
Stayed 3 nights in Jun 2022

8/10 Good

Ziyaad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 5 nights in May 2022

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Sifiso

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2022

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Jashika

Stayed 1 night in Feb 2022

6/10 Okay

Siphiwe

Stayed 2 nights in Feb 2022

6/10 Okay

Taiwo, Milton

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is dated. A/C was almost non existence. Made the stay horrible on hot summers day
Stayed 8 nights in Jan 2022

8/10 Good

Hendrick

Stayed 1 night in Jan 2022

10/10 Excellent

Haroon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2021 Holiday
Myself and my family enjoyed the stay and the wonderful breakfast.
Stayed 2 nights in Jan 2022

6/10 Okay

Fahmidah

Travelled with family
Stayed 3 nights in Jan 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very functional hotel with great views and lovely staff. The room was a bit old and our air con didnt work at first although they did fix that after a couple of requests.
Stayed 1 night in Jan 2022

10/10 Excellent

Neeran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Shamshuddin

Stayed 1 night in Jan 2022

8/10 Good

Shireen MA

Stayed 2 nights in Jan 2022

6/10 Okay

MSP

Travelled with family
Stayed 3 nights in Dec 2021

8/10 Good

YusufOsman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, room comfort
Room was great. The bathroom definitely needs an update.
Stayed 2 nights in Dec 2021

10/10 Excellent

Zipho

Stayed 3 nights in Dec 2021

2/10 Terrible

Karl

Stayed 1 night in Dec 2021

8/10 Good

Velaphi

Travelled with family
Liked: Staff & service
The carpet seem too old, it is stuffy stinking. Staff attitude was very good though.
Stayed 2 nights in Dec 2021

8/10 Good

peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021

2/10 Terrible

Wiseman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Nokuphila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Lebogang

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed
Stayed 1 night in Oct 2021

10/10 Excellent

Davina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service from Smash
The receptionist at Elangeni was helpful however when I wanted to pay she said i should pay at Maharani as i requested a room there. I had to follow another queue at Maharani just to make payment. Smash was exceptionally helpful to speed up my process as needed to get ready for a wedding. She ensured an iron was also sent up immediately for me. Thanks Smash great customer service
Stayed 1 night in Oct 2021

10/10 Excellent

Sizwe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

Mzwandile

Travelled with family
Disliked: Staff & service, room comfort
DISAPPOINTING
Stayed 1 night in Oct 2021

8/10 Good

Callen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Malose Motloutsi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Bulelani

Stayed 4 nights in Sep 2021

10/10 Excellent

ISHMAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Noxolo

Disliked: Cleanliness, property conditions & facilities, room comfort
I was really dissatisfied
The hotel needs renovations I mean major renovations I actually hated every minute spent there the lighting was really awful side lights are soooo ugly...the bathroom was really awful and uncomfortable never mind the wardrobe ...Jesus Christ I will never refer anyone to Southern Sun hotel the carpets are really dirty.....
Stayed 2 nights in Aug 2021