Front of property

Reviews of ibis Dunkerque Centre

3 out of 5
ibis Dunkerque Centre
13 Rue Du Leughenaer, Dunkirk, Nord

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 497 reviews" "
Rating 8 - Good. 237 out of 497 reviews" "
Rating 6 - Okay. 110 out of 497 reviews" "
Rating 4 - Poor. 40 out of 497 reviews" "
Rating 2 - Terrible. 13 out of 497 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Anthony, Lifton

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

T

Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 1 night in Sep 2023

8/10 Good

Anthony, Lifton

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Anthony, Lifton

Liked: Cleanliness, staff & service
Helpful staff. Convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

Huw W

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were excellent. The chef on Thursday night cooked a wonderful entrecote meal, along with a plate of cheese for the 5 cyclists from England. First class service
Stayed 1 night in Jul 2023

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel - but parking needs booking!
Hotel was clean and the breakfast very good. However, on arrival we were told we should have booked parking. We parked on the road - which was free as we were there on a Friday night - but the booking requirement is still a mystery (I've checked the hotels.com advert - no mention of pre-booking)
Stayed 1 night in Jun 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Dunkirque Central
Hotel was in a great central position. Looks like they are undertaking renovations currently. Has its own underground car park. Staff were great. Restaurant food was good and service excellent in the restaurant.
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great weekend in Dunkerque!
This hotel is fairly central between downtown and the beach. It is within 2 blocks of the port. There were not many restaurants opened during the May 1st holiday. The breakfast buffet is great - fresh and a lot to choose from. The bedding was clean and the room small but enough for one person. My room was on the street and I had no noise the 2 nights I was there. Staff was friendly and not pushy. I would stay here again.
Stayed 2 nights in Apr 2023

2/10 Terrible

NOUR

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget accommodation
Very comfortable, clean rooms and excellent breakfast. Convenient location, safe and walking distance from the centre
Stayed 2 nights in Nov 2022

10/10 Excellent

Graham

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overnight before channel crossing
Young man at check-in was pretty unhelpful and dismissive, seemed he was nearing the end of his shift and couldn’t be bothered any more. The night shift and receptionist in the morning however were very helpful, particularly in the morning going out of her way to make my mother a decaf coffee herself and tell her not to hesitate to ask if she wanted another! Better parking information before arrival would be useful. Unsure if the hotel car park is free or not, as when we arrived at 8pm it was full. Parking on the surrounding streets is mostly free, but a couple have a parking meter (contrary to ‘all the street parking is free’ which is what we were told by the unhelpful young man). Breakfast was good value with a wide selection, and replenished regularly. Bedrooms were ok, a bit tired and worn, but clean. Bed was comfortable and linen was fresh and good quality.
Stayed 1 night in Jul 2022

10/10 Excellent

stephen

Stayed 1 night in Jun 2022

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location.
Stayed 1 night in Jun 2022

6/10 Okay

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent sized room. Clean. OK bed. Nice shower / bathroom. Free on street parking outside hotel on Saturday was a big bonus. But it was noisy and incredibly hot which made it difficult to sleep. No aircon, just a window. We opened the window and a pigeon tried to get in the room and even when we had it outside the room and had closed the window the bird stayed outside on the window sill for ages.Funny, but not what we needed during a heatwave.
Stayed 1 night in Jun 2022

10/10 Excellent

Duncan

Stayed 1 night in Jun 2022

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to stay
It was a very clean, decent hotel located not too far to walk to the main square. TV only had French channels but hey, its France, right!! We didn't have breakfast so cannot comment. It was a bit of a walk from the reception desk to our room though so if you have mobility issues, request a room that isn't so far away. Parking on the street was easy and available just across the road.
Stayed 1 night in Apr 2022

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very helpful staff, good continental breakfast and easy walking distance to the beach front.
Stayed 1 night in Apr 2022

10/10 Excellent

pekenna

Business traveller
Liked: Cleanliness, staff & service
Ideal gor the centre and the beach
Stayed 5 nights in Feb 2022

8/10 Good

Eleanor

Stayed 2 nights in Feb 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the heart of the city
Very friendly checking, great room, good WiFi, great dinner choices and amazing breakfast buffet. Would stay here again.
Stayed 1 night in Dec 2021
Response from Stéphanie on 20 Dec 2021
Thank you so much for your nice comments, Kind regards,

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff very friendly, central location and clean
Stayed 2 nights in Nov 2021
Response from Stéphanie on 15 Nov 2021
Thank you very much. have a nice day, Stéphanie

4/10 Poor

Jan, London

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
I was expecting much more. On the arrival I found a vomit in front of the elevator door, parking is on the street and shower didn’t work properly. The only good thing is that it is pet friendly.
Stayed 1 night in Aug 2020

6/10 Okay

Rolf

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Stéphanie/La Réception on 28 Jan 2020
Merci.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Stéphanie/La Réception on 23 Nov 2019
Merci, Cordialement

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made me feel more than welcome ...................................................
Stayed 3 nights in Nov 2019
Response from Stéphanie on 12 Nov 2019
Thank you very much. It was a pleasure and hope to see you soon :-).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
No airconditioning, room temperature was too warm.
Stayed 2 nights in Oct 2019
Response from Stéphanie on 28 Oct 2019
Yes we have no air conditionning in the hotel, I am sorry.

8/10 Good

Peter

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019
Response from La Réception on 30 Sept 2019
Merci et à bientôt.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from La Réception on 2 Oct 2019
Merci de votre retour.

8/10 Good

Robin, Canterbury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly, helpful staff. Clean rooms.
Stayed 1 night in Sep 2019
Response from La Réception on 30 Sept 2019
Thank you a lot for your comments. Kind regards.

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Dunkirk refuge
My 14-year old son and I stayed here as we explored nearby museums and it was awesome! Great rooms. Our room was large and the hotel sits next to the bus line. It is about 20 minutes walk from the train center and 20 minutes walk to the Dunkirk museum. This is a fun area of town to walk around. We didn't get a chance to try many local restaurants but we did use the onsite restaurant and that was quite good.
Stayed 2 nights in Jul 2019
Response from La Réception on 30 Sept 2019
Thank you for you very nice comments. Hope to see you soon. Kind regards.

8/10 Good

WeeRosewell, Uk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, 5 minutes walk into the town centre or 10 minutes walk onto the beaches, lovely staff only down side no drinks in the rooms, eg water tea or coffee.
Stayed 1 night in Sep 2019
Response from La Réception on 1 Oct 2019
Thank you for your comments. Our bar is open all the time to serve you a drink when you want. Kind regards.

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stiflingly hot
Arrived late in the evening but able to get a pizza and a beer at the restaurant which was good. Not the greatest pizza ever but also far from the worst. The room was stiflingly hot and on a main road so opening the windows meant noise but a bit cooler conditions. Poor night's sleep as a result. Shower was good and room was clean. Location was really good.
Stayed 2 nights in Aug 2019

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Passable for the one night. Room basic but fine with overriding damp smell in corridors. Having secure overnight parking was a real bonus.
Stayed 1 night in Aug 2019

8/10 Good

John

Liked: Staff & service, room comfort
Needs a little attention
Staff wete friendly and helpful. The breakfast buffet was a very good continental breakfast. The little cation was pretty good because it was close to the waterfront and the city center. Dunkerque needs a lot of revitalizing and the area immediately surrounding the hotel needs a good clean-up. The hotel itself is showing its age, but it s obvious that they are trying to keep the rooms clean. The hallways need a lot of work.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Location was good for walking to the beaches, museum etc. There was no A/C in the room so room was very hot. Breakfast was good.
Stayed 1 night in Aug 2019

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Madeline

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Meh
Asked for a travel cot but they didn’t have one. Shower was mouldy, there was hair on the pillow. Mad.
Stayed 1 night in Jul 2019

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Antony

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Okay overall
Room had no AC, bed was not very comfortable but adequate. Lifts are very tiny. Over all its okay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient basic and clean
Great base to go off and do a bit of sightseeing from. Breakfast was good and it was plentiful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Fantastic customer service and couldn’t do enough to help
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No amenties like tea coffee fridge air con or fan parking limited and noisy location
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs to but updated. Very basic. No tea or coffee facilities in the room. Very basic and a bit shabby. Would not recommend. Meal quality in restaurant also need improving
Stayed 3 nights in Jun 2019

2/10 Terrible

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2019