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Reviews of Sleeperz Hotel Dundee

3 out of 5
Sleeperz Hotel Dundee
2 South Union Street, Dundee, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1008 reviews" "
Rating 8 - Good. 232 out of 1008 reviews" "
Rating 6 - Okay. 32 out of 1008 reviews" "
Rating 4 - Poor. 9 out of 1008 reviews" "
Rating 2 - Terrible. 15 out of 1008 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice business stay
Stayed 4 nights in May 2024

10/10 Excellent

Michael, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if you will be taking the train!! Clean, basic rooms. Comfortable Great location Friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities and incredibly convenient since it’s attached to the train station and walking to various pubs and restaurants.
Stayed 5 nights in May 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from Sleeperz Hotel Dundee on 25 May 2024
Good Afternoon AlThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with good area near V&À and shops and buses and trains.
Stayed 2 nights in May 2024
Response from Chelsea Reception Team on 24 May 2024
Dear Suzy, Thank you for taking the time to leave us a great review. We are happy to hear you found the location to be super for all your needs. We hope you chose to stay again soon. Kind regards, Chelsea

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay. Nice room. Good location. Easy to park and with discount that's £8 per night. Very friendly staff and all helpful. It was nice that all staff were smiling and asked how you were. Good night sleep. Breakfast extra in our stay but good buffet.
Stayed 1 night in May 2024
Response from Sleeperz Hotel Dundee on 19 May 2024
Good Evening NeilThank you for taking the time to review our hotel and for your kind comment about our team members! We are delighted that you enjoyed your stay with us and hope to welcome you back in the future!

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a good hotel, great location. But they might want to invest in some furniture. No luggage stands, no cabinets, not a single drawer. Clearly not meant for more than single night stays.
Stayed 2 nights in May 2024
Response from Chelsea Reception Team on 19 May 2024
Dear Marilyn, Thank you for taking the time to leave us a review. We are glad you found the location to be great, as we are in the centre with so many transport links we do tend to get shorter stays but we will be sure to pass over your feedback for guests staying longer. Kind regards, Chelsea

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sleeperz Hotel Dundee on 12 May 2024
Good Afternoon KennethThank you for taking the time to review our hotel! We are glad that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is modern pared back hotel. The staff were friendly and helpful. The building looks very new, nice modern decor. The breakfast initially looked a bit sparse but what was in offer was plentiful and excellent quality. The bacon and sausages were particularly good. The rooms had everything you need for a business trip or a long week end. It is near the V&A, and Shackleton and Scott 's ship. Right beside the train station and just a short walk to the bus depot
Stayed 2 nights in May 2024
Response from Sleeperz Hotel Dundee on 11 May 2024
Good afternoon, Thank you so much for such an amazing review after your recent stay with us. Its a pleasure to hear how much you enjoyed your stay and we're glad to hear that you got to experience all the many attractions around us in Dundee! We look forward to your next arrival with us at Sleeperz and if you need anything else, please let us know :)

10/10 Excellent

Kirstie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are basic but comfortable and clean. Location is great, just 2 mins from the train station and Main Street.
Stayed 2 nights in Apr 2024
Response from Sleeperz Hotel Dundee on 3 May 2024
Good Evening KirstieThank you for taking the time to review our hotel! We are glad that you enjoyed your stay in our great location and hope to welcome you back in the future!

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, great modern rooms, eco conscious approach .. consistently good. So handy for station and airport. Bravo.
Stayed 2 nights in Apr 2024
Response from Sleeperz Hotel Dundee on 21 Apr 2024
Good Afternoon NikkiThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay in our fabulous location and hope to welcome you back in the future!

8/10 Good

Julian Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above the station but remarkably quiet. Clean, modern and functional. Ideal for short stays. Reception were very welcoming. Nothing not to like.
Stayed 3 nights in Apr 2024
Response from Sleeperz Hotel Dundee on 3 May 2024
Good Evening Julian AnthonyThank you for taking the time to review our hotel and for your kind comment about our reception team members! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very central and convenient when arriving in Dundee by public transport
Stayed 1 night in Apr 2024
Response from Sleeperz Hotel Dundee on 17 Apr 2024
Good Evening RobertThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay with us in our wonderful location and hope to welcome you back in the future!

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sleeperz Hotel Dundee on 17 Apr 2024
Good Evening EmmaThank you for taking the time to review our hotel! We are glad that you enjoyed your stay with us and hope to welcome you back in the future!

8/10 Good

Dante

Stayed 2 nights in Apr 2024
Response from Sleeperz Hotel Dundee on 3 May 2024
Good Evening DanteThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sleeperz Hotel Dundee on 10 Apr 2024
Good Afternoon BenThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bunk beds, perfect for the family. Room was clean and staff was incredibly friendly and accommodating.
Stayed 1 night in Apr 2024
Response from Carly, Sleeperz Hotel Dundee on 5 Apr 2024
Good Afternoon JasonThank you for taking the time to review our hotel! We are delighted that you & your family enjoyed your stay and thank you also for your kind comments about our team members! We hope to welcome you all back in the future!

8/10 Good

Carolyn

Stayed 1 night in Apr 2024
Response from Sleeperz Hotel Dundee on 25 Apr 2024
Good Afternoon CarolynThank you for taking the time to review our hotel! We are glad that you enjoyed your stay and hope to welcome you back in the future!

8/10 Good

Michaela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really love this hotel and this was my third time there. The only reason why they lost a star was due to not receiving information on the dining area was going to be closed throughout my whole stay and it did cause a lot of stress finding alternatives. Staff were absolutely amazing and welcoming, I will definitely be heading back again throughout this year as its what I look for in a place to stay.
Stayed 3 nights in Mar 2024
Response from Sleeperz Hotel Dundee on 5 Apr 2024
Good Evening MichaelaThank you for taking the time to review our hotel! We are delighted that you enjoyed your recent stay with us, and thank you for your loyalty! Our sincere apologies that you did not receive our communication about the restaurant closure. Regrettably the site you booked through did not provide your contact details with us. We are glad that this has not put you off staying again in the future!

10/10 Excellent

Barbara

Staff were lovely. Hotel was clean. Rooms clean. Great time. Will come again
Stayed 3 nights in Mar 2024
Response from Sleeperz Hotel Dundee on 5 Apr 2024
Good Evening BarbaraThank you for taking the time to review our hotel and for your kind comment about our team members! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sleeperz Hotel Dundee on 1 Apr 2024
Good Afternoon DougThank you for taking the time to review our hotel! We aer delighted that you enjoyed your stay with us and hope to welcome you back in the future!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sleeperz Hotel Dundee on 5 Apr 2024
Good Evening StevenThank you for taking the time to review our hotel! We are glad that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Brian

Good stay as always
Stayed 4 nights in Mar 2024
Response from Sleeperz Hotel Dundee on 30 Mar 2024
Good Afternoon BrianThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

8/10 Good

ALEX

Stayed 3 nights in Mar 2024
Response from Sleeperz Hotel Dundee on 30 Mar 2024
Good Afternoon AlexThank you for taking the time to review our hotel! We are glad that you enjoyed your stay and hope to welcome you back in the future!

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Sleeperz Hotel Dundee on 24 Mar 2024
Good Afternoon BrianThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay with us and hope to welcome you back in the future!

8/10 Good

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is perfect for those travelling by railway, as it is positioned directly above the station and within the Dundee seafront. Would highly recommended.
Stayed 1 night in Mar 2024
Response from Sleeperz Hotel Dundee on 22 Mar 2024
Good Afternoon EvanThank you for taking the time to review our hotel and for your recommendation! We are delighted that you enjoyed your stay in our fabulous location and hope to welcome you back in the future!

10/10 Excellent

BILL

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked the car parking to be a lot closer even though it wasn't your car parking
Stayed 1 night in Mar 2024
Response from Sleeperz Hotel Dundee on 20 Mar 2024
Good Evening BillThan you for taking the time to review our hotel and for your top marks, we are glad that you enjoyed your stay with us! Regrettably we do not have a car park of our own, however, there are car parks very nearby to us. It is the multi-storey that we can offer our guests a discount with, as you pay on departure with that one rather than on arrival. We hope this has not put you off visiting us again in the future.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Mar 2024
Response from Sleeperz Hotel Dundee on 17 Mar 2024
Good Evening AlanThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel friendly staff central to shops and bars
Stayed 1 night in Mar 2024
Response from Chelsea Reception Team on 10 Mar 2024
Dear Guest, Thank you for taking the time to leave us a review. We are thrilled to hear you rated us so highly and we hope to welcome you back soon. Kind regards, Sleeperz Dundee

10/10 Excellent

William

Travelled with group
Stayed 1 night in Feb 2024
Response from Carla Sleeperz Hotel Dundee on 26 Feb 2024
Dear William, Thank you for taking the time to rate your recent stay with us. We are so glad you enjoyed your stay and we hope to see you again soon! Best wishes,

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dundee visit
Amazing and comfortable.
Stayed 1 night in Feb 2024
Response from Sleeperz Hotel Dundee on 24 Feb 2024
Good Evening MuhammadThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay with us and hope to welcome you back in the future!

6/10 Okay

Kulbir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location, if you are traveling by train. The staff are very friendly and welcoming. Unfortunately you will need to bring ear plugs. The walls are extremely thin. You can hear everything from people in the hallway to someone having a shower next door
Stayed 1 night in Feb 2024
Response from Carla Sleeperz Hotel Dundee on 24 Feb 2024
Dear Kulbir, Thank you for taking the time to write a review about your recent stay. We are so glad you enjoyed the location of our hotel and we truly appreciate the comment about the staff! Moreover, we are sorry to read you could hear everything around you. This is not something up to our standards as our walls are soundproof. Thank you for bringing this up to our attention and we will definitely investigate further. We hope this does not interfere in coming back in a future! Best wishes,

8/10 Good

Ann

Stayed 2 nights in Feb 2024
Response from Sleeperz Hotel Dundee on 20 Mar 2024
Good Evening AnnThank you for taking the time to review our hotel! We are glad that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Chelsea Sleeperz Hotel Dundee on 18 Feb 2024
Dear Sarah, Thank you for leaving us a great review. We are glad you enjoyed your stay and rated us so highly. We hope to welcome you back again soon. Kind regards, Chelsea Reception Team Member

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern upto date design lovely hotel
Stayed 1 night in Feb 2024
Response from Carly, Sleeperz Hotel Dundee on 16 Feb 2024
Good Evening KevinThank you for taking the time to review our hotel and for your top marks! We are delighted that you enjoyed your stay with us and hope to welcome you back in the future!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern up to date hotel
Stayed 1 night in Feb 2024
Response from Carly, Sleeperz Hotel Dundee on 16 Feb 2024
Good Evening KevinThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay with us and hope to welcome you back in the future!

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great value for money, clean,comfortable and in a great location for access to city centre.
Stayed 1 night in Feb 2024
Response from Sleeperz Hotel Dundee on 15 Feb 2024
Good Afternoon GaryThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay in our fabulous location and hope to welcome you back in the future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location for rail traveller's
Its a very nice friendly central hotel just above the railway station.
Stayed 2 nights in Feb 2024
Response from Sleeperz Hotel Dundee on 15 Feb 2024
Good Evening Andrew Thank you for taking the time to review our hotel! We are delighted that you enjoyed your stay in our fabulous location and hope to welcome you back in the future!

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nt stay
Overall our stay was very good. Just one minor issue, the kitchens where under maintenance during our stay but hey these things happen. Friendly staff. Would definitely be back
Stayed 2 nights in Feb 2024
Response from Sleeperz Hotel Dundee on 15 Feb 2024
Good Evening JamieThank you for taking the time to review our hotel and for your kind comment about our team members! We are delighted that you enjoyed your stay with us and thank you for your understanding about the unfortunate & unavoidable kitchen maintenance during your stay. We hope to welcome you back in the future!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night stay
1 night stay after flight home from holiday. Great location, but you can hear other guests talking in their rooms and corridor
Stayed 1 night in Feb 2024
Response from Sleeperz Hotel Dundee on 13 Feb 2024
Good Morning MargaretThank you for taking the time to review our hotel! We are glad that you enjoyed your stay in our fabulous location! Our apologies for some of the negative aspects of your stay. Our reception team is 24/7 if you have any problems at all we are always there to help and solve them as much as we can. We hope this has not put you off visiting us again in the future.

10/10 Excellent

Iona

Stayed 1 night in Feb 2024
Response from Sleeperz Hotel Dundee on 13 Feb 2024
Good Morning IonaThank you for taking the time to review our hotel and for your full marks! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sleeperz Hotel Dundee on 9 Feb 2024
Good Afternoon EvaThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and hope to welcome you back in the future!

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Scott on 2 Feb 2024
Good morning, Thank you for leaving us such a wonderful review. We hope to see you again some day in the future.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Dundee City Centre
This is a premium economy hotel and it new so is in a very good condition. There are good views across Dundee from the large window. I just wish that they had made the bathrooms slightly bigger.
Stayed 2 nights in Jan 2024
Response from Carla Sleeperz Hotel Dundee on 1 Feb 2024
Dear James, Thank you for taking the time to write a review about your recent stay. We are so glad you enjoyed your stay here. We hope to see you again!

10/10 Excellent

Gary

Stayed 2 nights in Jan 2024
Response from Scott on 2 Feb 2024
Good morning, Thank you for leaving us such a wonderful review. We hope to see you again some day in the future.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay would come again
Stayed 1 night in Jan 2024
Response from Carly, Sleeperz Hotel Dundee on 3 Feb 2024
Good Afternoon HeatherThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and look forward to welcoming you back in the future!

10/10 Excellent

Jamesl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Scott on 2 Feb 2024
Thank you for giving us a splendid review, I'm happy to hear that enjoyed your stay with us!

8/10 Good

ANTHONY

Stayed 4 nights in Jan 2024
Response from Scott on 2 Feb 2024
Thank you for taking the time out of your day to leave us a wonderful review.

10/10 Excellent

Rachel, Turriff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely trendy hotel with ample bars, places to eat and a shopping centr not far. Staff was lovely and frienly. Would recommed!
Stayed 1 night in Jan 2024
Response from Carla Sleeperz Hotel Dundee on 29 Jan 2024
Dear Rachel, Thank you so much for taking the time to write such a lovely review about your recent stay. We are so glad to read you took full advantage of our hotel and we are so happy the staff was lovely! We hope to see you again very soon!

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024
Response from Sleeperz Hotel Dundee on 24 Jan 2024
Good Afternoon SarahThank you for taking the time to review our hotel! We are delighted that you enjoyed your stay and hope to welcome you back in the future!