Lobby
Check availability

Reviews of Super 8 by Wyndham Duncan

2 out of 5
Super 8 by Wyndham Duncan
1001 N. Highway 81, Duncan, OK

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 176 reviews" "
Rating 8 - Good. 53 out of 176 reviews" "
Rating 6 - Okay. 39 out of 176 reviews" "
Rating 4 - Poor. 20 out of 176 reviews" "
Rating 2 - Terrible. 22 out of 176 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fred

Business traveller
Liked: Amenities
Larry was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Fred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small establishment. Easy parking. Easy access to lobby. The best customer service.
Stayed 1 night in Apr 2024

10/10 Excellent

Richmond

Stayed 1 night in Jan 2024
Response from Jay Desai (General Manager) on 25 Mar 2024
Thank you for your great review and hope to see you again and you come stay with us.

6/10 Okay

Jed

Stayed 1 night in Jan 2024

8/10 Good

DW

Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

DW

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2023

10/10 Excellent

Ronnie

Stayed 3 nights in Dec 2023
Response from GM on 27 Dec 2023
Thank you for a great review. Hope to see you again :)

8/10 Good

Susan R, Alma

Stayed 2 nights in Nov 2023
Response from GM on 27 Dec 2023
Thank your for a nice review. Hope to see you again :)

2/10 Terrible

Echo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was poop on floor and on toilet. Bed had deep holes in it.
Stayed 1 night in Nov 2023
Response from GM on 19 Nov 2023
My apologies for your unpleasant experience in our motel and guarantee your next stay will be more satisfying and accommodated even better

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on 16 Nov 2023
thank you for your positive review

6/10 Okay

Benjamin J

Travelled with group
Problem with hot water on the 2nd floor
Stayed 2 nights in Nov 2023
Response from GM on 13 Nov 2023
Sorry for the inconvenience which we have now resolved. Please come and stay with us once again

4/10 Poor

Seth

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The showers were horrible, hot cold hot cold. One bed had a 6 inch dip by the end table. Everyone was very friendly but I do not recommend this Super 8 yo anyone.
Stayed 3 nights in Oct 2023
Response from GM on 26 Oct 2023
We at Super 8 Duncan apologize dearly for your unpleasant experience. We will guarantee to make your next stay more pleasant

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and nice towards my brother and I but the room itself was in need of some major maintenance and cleaning. At least the beds were clean and free from bugs.
Stayed 1 night in Oct 2023
Response from GM on 26 Oct 2023
Thank you for your feedback as we are in process of some major maintenance and we will work on having the rooms cleaned better.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good price
Room was clean and comfortable. No hot breakfast but good coffee and breakfast snacks. Staff was very pleasant.
Stayed 1 night in Oct 2023
Response from GM on 10 Oct 2023
Thank you so much for your positive feedback and we hope to see you again and stay with us once again

8/10 Good

Lane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, good value
Very hospitable welcome! Good communication from the Owner/manager and Front desk clerk. Requested a lower room floor in advance and received. Clean room. Hot water and good water pressure from the shower. Good value! Enjoyed our 2) two night stay. Recommend staying at Super 8 Duncan.
Stayed 2 nights in Sep 2023
Response from GM on 2 Oct 2023
Thank you so much for your positive feedback. We truly appreciate your business and your stay in our motel. Would love for you and your family to come back and stay with us once again.

10/10 Excellent

Kathleen k

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Super 8 Duncan on 14 Sept 2023
Thank you so much for your review. Hope to see you again and make your stay as pleasant as before.

2/10 Terrible

Janna

Disliked: Cleanliness, staff & service, property conditions & facilities
I called the Super 8 and cancelled this booking. I was told that I would received an email stating the cancellation. When I didn't receive a cancellation email, I called Expedia and they cancelled the booking but the did not send it over to Super 8 so I got charged a $82 no show fee. Expedia will not send me the cancellation email again so I'm stuck paying the fee. Not very happy at all that people can not do their jobs correctly and others have to pay for their incompetence.
Stayed 2 nights in Aug 2023
Response from GM on 31 Aug 2023
Janna,Prior to our conversation over the phone, I have refunded your money back to your CC. You should see it posted within several business days. I apologize for the inconvenience.

2/10 Terrible

Mary

Travelled with family
Do not stay here. Room was advertised it had Queen beds. Ha ha they were old 3/4 beds sheets were for a queen they were put on side ways. Air conditioner made such a loud noise it would wake use up. The breaker for the tv and light must have flipped off we no tv Overall it was terrible I will never stay at a Wyndham motel again. Save your money and stay at a better hotel. Overall a horrible night.
Stayed 1 night in Aug 2023
Response from GM on 23 Aug 2023
We at Super 8 Duncan sincerely apologize for the experience you had staying at our motel. We will take your comments into consideration and guarantee to meet your expectations for next time. Apologizes once again and we will at Wyndham make your stay more pleasant.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed
Stayed 1 night in Jul 2023
Response from GM on 10 Jul 2023
Thank you so much for your comment. Hope you come back and stay with us again.

10/10 Excellent

melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was so nice and the owner was amazing! My daughter left her wallet and an i phone watch in the room and they called us to let us know! Great place to stay! Great people running it!
Stayed 1 night in Jul 2023
Response from GM on 5 Jul 2023
Thank you so much for your comments and we truly appreciate your stay with us. Please come back once again.

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bath area dirty, no safety lock, peep hole covered with panty liner, curtain rod broken, air conditioner so loud kept you awake. Door hard to open. General upkeep and repairs very poor. Never been in such poorly kept motel.
Stayed 2 nights in Jun 2023
Response from GM on 26 Jun 2023
I apologize for your experience and stay at our motel. We will keep your review in consideration and work hard to improve in our faults and make your experience better next time

2/10 Terrible

Aida E

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Nasty place!
Stayed 1 night in Jun 2023
Response from GM on 5 Jul 2023
Sorry for your experience and hope next time we can make your stay more pleasant

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good people. Stayed 2 nights no maide service. Room needs updated especially the bathroom shower is terrible. Small room dangerous for seniors. Check in and out first class.
Stayed 3 nights in Jun 2023
Response from Tiffany on 5 Jun 2023
I am so sorry your entire experience wasn't amazing. I did fix the issue with the water in the shower after we spoke when you checked out. I am working with my higher ups on a solution to make the tubs less slippery for seniors. We are also working on getting updates done as well. As for housekeeping, that is a change by Wyndham. Wyndham now only has housekeeping go into the rooms every third day. You should have been notified of that at check-in. I am so sorry that you were not. I hope I have addressed your concerns and please feel free to reach out with any others! Thank you so much for staying with us, we greatly appreciate your business! I hope we see you again soon!

10/10 Excellent

Cason

Stayed 1 night in Apr 2023

6/10 Okay

Thomas

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Jerry

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower barely worked ! Drug dealers staying next to us would give you a contact high ! People fighting in the middle of the night ! Drinks extremely loud at the night club next door ! Bedding looked like it had been slept in the night before !
Stayed 2 nights in Apr 2023
Response from Super 8 Duncan on 26 Apr 2023
We apologize for your current stay. We will work harder to make sure your next stay will suit your needs.

4/10 Poor

Kelly

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Beds are terrible
Stayed 2 nights in Apr 2023

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2023

2/10 Terrible

Robert

Stayed 1 night in Mar 2023

2/10 Terrible

Mark

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was advertised as pet friendly but when I checked in, I was charged an additional 50 bucks for a pet charge. The room was dirty, especially the toilet in the water backed up in the shower. I would never recommend that anyone stay there.
Stayed 6 nights in Mar 2023
Response from GM on 31 Mar 2023
We deeply apologize for your unpleasant stay. We will try our hardest next time to reach your expectations. Our property unfortunately is not pet friendly but we do allow service animals.

10/10 Excellent

Amber

Stayed 1 night in Feb 2023
Response from Gm on 29 Mar 2023
Thank you so much for your feedback ,help us and encourage us doing our job

8/10 Good

Joseph

4/10 Poor

Debra

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service
The people were nice. The cards that unlock the doors didn't work very well. Had to have employ to use key to unlock door. Breakfast wasn't that great. only had 1 type of packaged cinnimmon rolls. seems like could have had packaged donets. One last day we had no hot water in room.
Stayed 2 nights in Nov 2022

4/10 Poor

Tom

Stayed 1 night in Oct 2022

6/10 Okay

Rodney

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Maintenance was lacking.
Stayed 1 night in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Kermit Rick

Stayed 2 nights in Sep 2022

6/10 Okay

CW

Liked: Staff & service
Just average
Stayed 2 nights in Jul 2022

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Great Stay
This was a three day trip for myself, my fiancé, and our yorkie. These people were amazing, when the other two hotels we stayed at were atrocious. For $10 more then the last one, we got a super clean and nice hotel. The staff was friendly, accommodating, and the nicest staff I’ve dealt with at a hotel in years.
Stayed 1 night in May 2022

4/10 Poor

Barry

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed mattresses are in TERRIBLE condition and should have been thrown out years ago!
Stayed 1 night in May 2022

8/10 Good

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Marcia

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Some of the staff were not helpful. Our tv didn't work and we told 3 different clerks and only one tried to help. He fixed it so we could turn on but next morning it wouldn't work again because the remote couldn't be programed. There were tornado sirens and the staff had no safety route for guests to follow in case of a real tornado. We were told to get off second floor to a ground level room if something happened. There should be a safety plan in place for upper level rooms. Being from out of town and not used to tornado sirens this was very upsetting to my family.
Stayed 3 nights in Apr 2022

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy dirty rag hanging tub was so dirty it was brown...worst motel ever
Stayed 1 night in Apr 2022

2/10 Terrible

Cecilio

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s right next door to a night club. It was loud and obnoxious. The room felt nasty. The shower sprayed more from the bath portion than the shower head.
Stayed 1 night in Mar 2022

2/10 Terrible

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had dirty sheets in our room! What looked to be mushrooms growing out of the carpet and stained ceiling tiles above the shower from a leak. We did not receive a single shower towel in our room. There was something gross smeared all over the curtains as well. We requested a non-smoking room, but it smelled like smoke horrendously because the room next door to us was a smoking room. The staff at the front desk was really friendly, but the cleaning was less than satisfactory.
Stayed 1 night in Feb 2022

4/10 Poor

Rlynea

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Roger

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasing stay
Stayed 1 night in Feb 2022