Outdoor pool, pool umbrellas, pool loungers

Reviews of Howard Johnson by Wyndham Bur Dubai

3 out of 5
Howard Johnson by Wyndham Bur Dubai
Khalid Bin Waleed Rd, Bur Dubai, Dubai

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 268 reviews" "
Rating 8 - Good. 100 out of 268 reviews" "
Rating 6 - Okay. 76 out of 268 reviews" "
Rating 4 - Poor. 19 out of 268 reviews" "
Rating 2 - Terrible. 27 out of 268 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Naresh, FRISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff was very helpful.
Stayed 1 night in Nov 2023

8/10 Good

Ooi Hock, Waipahu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is comfortable, clean and the staff courteous and friendly but the surrounding environment is noisy, dusty and unkept (not tidy) although the area is still under repair or construction.
Stayed 4 nights in Aug 2023
Response from -Hotel Response on 30 Aug 2023
Dear Ooi,Thank you for staying at Howard Johnson Hotel Bur Dubai and we hope to welcome you again soon.

4/10 Poor

Arfan Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
There was very loud construction work everyday so I couldn’t relax in the hotel. At night all you can hear is the loud music from the nightclubs so I couldn’t sleep much at night either. Not at all a pleasant experience
Stayed 6 nights in Jun 2023

2/10 Terrible

Paul, Kansas City

Disliked: Staff & service, property conditions & facilities
My room smelled like mildew (shampoo the carpet and open the windows to dry the floor) and the dinning areas had flies (hang some fly traps). The security guard followed me to my room, violated my privacy by asking me personal questions, and treated me like some criminal. I'll never stay here again!
Response from -Hotel Response on 29 Mar 2023
Dear Paul,Thank you for this feedback, upon investigating we had recently shampooed the room next door and probably the odor slipped into your room, regarding security guard we have checked the details about the incident and taken appropriate action where are our guests will not be inconvenience again unless it is absolutely needed. We regret the inconvenience caused and we hope to welcome you again.-Hotel Response

2/10 Terrible

Paul, Kansas City

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
My room smelled like mildew (shampoo the carpet and open the window to help dry the carpet) and the dining areas had flies (hang some fly traps).
Stayed 3 nights in Mar 2023
Response from -Hotel Response on 29 Mar 2023
Dear Paul,Thank you for this feedback, upon investigating we had recently shampooed the room next door and probably the odor slipped into your room, regarding security guard we have checked the details about the incident and taken appropriate action where are our guests will not be inconvenience again unless it is absolutely needed. We regret the inconvenience caused and we hope to welcome you again.-Hotel Response

10/10 Excellent

Maulikbhai Arvindbhai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Large washroom Yummy breakfast Mr Surya is a great manager, I’m very satisfied with excellency of his customer service
Stayed 7 nights in Jan 2023

10/10 Excellent

Mohinder

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good property for staying
Stayed 1 night in Nov 2022

6/10 Okay

Radhima

Stayed 7 nights in Jun 2022

8/10 Good

Lijo Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Mahmoud

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Terrible Disgusting
Horrible stay I was thinking to check out at 3 AM given how much I felt disgusted. Dirty floors, carpets and bathrooms Don't ever stay here, just spend the night in your car or cancel the whole travel plan or sleep in the street that will be much better.
Stayed 1 night in Dec 2021

8/10 Good

Khaled

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No one knows arabic language
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 3 nights in Feb 2020
Response from Kelly on 27 Feb 2020
Dear Guest, We appreciate your rating and we look forward to welcome you soon!

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Okay overall...
The hotel overall was okay but the franchise branding and relatively nice room masked the poor condition of fixtures and fittings - particularly in the bathroom; faulty shower head and water all over the place and also WiFi was not working properly - the code given did not work, and their phone just went dead so could not call down. Also, didn't realise they have a nightclub there, which could have been bad if I had not been given a higher room. But room was comfortable and maybe the situation was a one off.
Stayed 1 night in Oct 2019
Response from Kelly on 6 Nov 2019
Dear Guest, Thank you for staying with us. As you have replied anonymously, we didn't have the chance to investigate thoroughly. We apologize if we didn't meet your expectations. Kindly advise us on the details of your stay, especially the room number so that we can subject it for rectification and continue to improve our standard for guest satisfaction.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, good location, and I am excited to go back
Stayed 1 night in Oct 2019
Response from Kelly on 26 Oct 2019
Dear Guest, We are glad that you have enjoyed your stay with us and we look forward to meeting you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
I had a great time during my stay 💪
Stayed 1 night in Oct 2019
Response from Kelly on 12 Oct 2019
Dear Merlinda, We are glad you had a great time during your stay with Howard Johnson Hotel Bur Dubai! We hope to welcome you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
HJ
Great hotel, was given an upgrade to a much larger room. Breakfast is ok, with an equal European/Indian flavor. Don't expect to enjoy wandering around the local area though. However, it is convenient to other parts of Dubai.
Stayed 1 night in Oct 2019
Response from Kelly on 5 Oct 2019
Dear Guest, Thank you for the positive feedback. We are glad you have enjoyed your stay. Our Hotel is located in the heart of Bur Dubai where everything is accessible and within walking distance. We hope to welcome you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Kelly on 5 Oct 2019
Dear Guest, Thank you for staying with our Hotel and we look forward to your next visit!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it was so accessible to public transport, shopping centre and local markets, I didn’t like the fact that the seventh floor which I had stayed on was a be too noisy, the constant banging of doors, and footsteps up and down the corridor all through the night makes it a be difficult to sleep.
Stayed 5 nights in May 2019
Response from Kelly on 26 Aug 2019
Dear Guest, Thank you for the kind comments about our Hotel being accessible. In regards with the noise, we didn’t have your name and room number and we couldn’t investigate, however we deeply apologize for the guest noise. Though all of our rooms are soundproof. We hope to welcome you soon

8/10 Good

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Kelly on 26 Aug 2019
Dear Amir, Thank you for the rating and we hope to welcome you again soon.

10/10 Excellent

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Kelly on 18 Jul 2019
Dear Hitesh, Thank you for the 10* rating and we look forward to having you as our guest again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 27 nights in Jun 2019
Response from Kelly on 18 Jul 2019
Dear Guest, We appreciate the 10* rating of our Hotel and we hope to welcome you on your next visit with us.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Kelly on 22 Jun 2019
Dear Guest, Thank you for the 5* rating and we look forward to having you as our guest again!

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Anup

Liked: Cleanliness
ok stay
not a great location.
Stayed 6 nights in Feb 2019
Response from Kelly on 27 Feb 2019
Dear Anup, Thank you for sharing your comments. Howard Johnson Bur Dubai is centrally and strategically located in the Heart of Bur Dubai where in Metro, Bus Station, Bus stops, Shopping Malls, Creeks, Museum and Restaurants are within walking and short distance. We hope to see you again soon.

2/10 Terrible

Uche

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
My guests checked out before their due date because the hotel was a disappointment. Will appreciate if the hotel can process a refund of the unused nights.
Stayed 9 nights in Dec 2018
Response from Kelly on 12 Jan 2019
Dear Uche, Thank you for your review. We have been in contact with the guest already. We understand that you wanted to refund the unused nights and will still give us a bad review unless we refund it. Kindly understand that we have a cancellation policy that was not met.

4/10 Poor

Verified traveller

Stayed 7 nights in Dec 2018
Response from Kelly on 10 Jan 2019
Dear Guest, Thank you for your review. We apologize if we didn’t meet your expectation. Being known for our value and great hospitality, it came as a surprise to read your stay was less than satisfactory. It is important to us that our guests are satisfied and we would appreciate the opportunity to discuss with you the details of your stay. We hope you can give us another opportunity

8/10 Good

Yemi, Lagos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with curteous staff. common areas were generally clean too.
Stayed 3 nights in Sep 2018
Response from Kelly on 20 Sept 2018
Dear Yemi, Thank you for your nice comments about our staffs. The cleanliness of our Hotel are made possible by our hard-working staffs. We hope to see you soon.

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable reasonable hotel at a decent pri.
Very comfortable good location, peaceful, convenient. Only the pool closes at seven in the evening. That's soon if you are out the whole day.
Response from VInay on 5 May 2018
Dear Guest, Thank you for sharing us your review for Howard Johnson Hotel-Bur Dubai. You can enjoy the pool area from morning though. See you again on your next visit in Dubai. Kind Regards

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Vinay on 15 Mar 2018
Dear Guest, Thank you and we hope to see you again! Kind Regards

10/10 Excellent

RADOSLAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Vinay on 10 Mar 2018
Dear Guest, Thank you and see you again. Kind Regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel. Dont stay.
It was terrible hotel. Linens were almost black. Staff was unprofessional and reckless. I would never stay there.
Stayed 2 nights in Feb 2018
Response from Vinay on 11 Feb 2018
Dear Guest, Thank you for sharing this, however our bed linens are white as per our standards. Normally we have a good feedback from most of our guests however, please accept our apology if we didn't exceed your expectations. Kind Regards,

8/10 Good

Abdullah

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018
Response from Vinay on 11 Feb 2018
Thank you Sir! :) Kind Regards,

10/10 Excellent

Mohammed Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt comfortable and being cared
Excellent - surprisingly compared to my previous trips to Dubai at other hotels - this hotel experience was very professional and caring at each and every level of its employees.
Stayed 1 night in Jan 2018
Response from Vinay on 10 Mar 2018
Dear Guest, Thank you for sharing this review, we hope to see you again on your next visit. Kind Regards, Vinay

6/10 Okay

Rohit

Disliked: Staff & service
Stay was just OK. I was initially excited about the fact that this hotel has a night club! To my surprise, it wasnt the mind of night club that I expected! Turns out to be a dance bar, with 10 women in skinny attire, dancing in front of greedy men with drooping eyes. Not a nice experience to have.
Stayed 2 nights in Jan 2018

8/10 Good

Abhay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Vinay on 3 Mar 2018
Dear Guest, Thank you for giving us a good rating. Kind Regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Shitiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you so much for giving as a 5 out of 5 STAR!!! We hope to welcome you again on your next visit soon. Kind Regards, Vinay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 9 Nov 2016
Dear Guest, Thank you for taking time to rate Howard Johnson Hotel-Bur Dubai. We were glad that you enjoy your stay with us. We hope to see you again on your next visit in Dubai. Kind Regards, Vinay General Manager

10/10 Excellent

Lyrafe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but I understand hotel area changed a lot because India people live area look bad... India club only inside hotel sucks... I don't think Asia,Europe and America will want to rent room at that hotel.. If that hotel closer Emirate Mall I would come back again. All I can say local area is bad.
Response from General Manager on 23 Oct 2016
Dear Guest, We thank you for the comments. The hotel location is prime and very popular to all nationalities due to its proximity to the beach, shopping malls, exhibition centers and CBD Area. Kind Regards, Vinay General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 23 Oct 2016
Dear Guest, Thank you so much for a good rating you have given to our property. We hope to see again on your next visit to Dubai. Kind Regards, Vinay Dang General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 23 Oct 2016
Dear Guest, Thank you so much for a good rating you have given to our property. We hope to see again on your next visit to Dubai. Kind Regards, Vinay Dang General Manager

10/10 Excellent

AMARJIT, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant
Great hotel, helpfull staff
Response from General Manager on 23 Oct 2016
Dear Guest, Thank you so much for a good rating you have given to our property. We hope to see you again. Kind Regards, Vinay Dang General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wireless
It needs to be improved. In the room it does not work literally and in the lobby you cannot sit forever.

10/10 Excellent

Michael, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel was very accommodating, friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip in Dubai
Short but nice

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not find the staff accomadating at all.unwilling to meet the special request for the room made beforehand

6/10 Okay

Mikey, Canada

Liked: Staff & service
Nice stay in Dubai
Check-in was quick, nice staff, room was spacious, price was good for a solid 3 star. Hotel could be rated higher but they have a very loud night club that goes on till early morning hours. The pool was closed at 6 pm and the hot tub was out of order. Breakfast buffet was very good with lot's of selection and cooked to order egg selections for only 30 AED each. I booked on expedia with pay at hotel but they charged my credit card upon booking and at the higher pay at hotel price. I contacted the hotel several times and finally on checkout they apologized and offered a free shuttle to the cruise terminal. I would still recommend this hotel if you don't mind the noise. Only a 10 minute walk to the metro.

8/10 Good

Mohammad, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel , close to bus station
For Business it is very good , the hotel staff is very cooperative , and the hotel is in good condition the room was clean , and comfortable.