Dear Hassan,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our spacious and clean rooms, and we apologize for any inconvenience you experienced with our service.We regret the delay you encountered in obtaining an iron and ironing board. Your experience does not align with our commitment to providing prompt and efficient service to our guests. Please be assured that we take your feedback seriously, and we will address this matter with our team to ensure improvements are made.We appreciate your understanding and hope that this isolated incident does not overshadow your overall impression of our hotel. We value your patronage and hope to have the opportunity to better serve you in the future.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Omar,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for choosing our hotel for your recent stay and for taking the time to rate us with 4 stars.We appreciate your feedback, and we are always working to enhance our guests' experiences. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a 5-star experience.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Irene,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for sharing such an awesome review and for giving us a perfect rating.We are truly glad to know that your overall experience was up to your expectations. We really do take pride in catering to our guest's needs the best way we can.Thank you once again for having stayed with us and we definitely look forward to welcoming you again soon.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Halimulati, Greetings from Grand Excelsior Hotel Al Barsha!Thank you for sharing your feedback further to your recent stay with us.We look forward to welcoming you again in the future.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Espen,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for choosing to stay with us and taking the time to share your feedback. We're thrilled to hear that our hotel's proximity to the Emirates Mall and the Metro, along with the nearby dining options, added convenience to your stay.We genuinely value your feedback regarding the smoking policy in our bar area. Rest assured, we continuously review our policies to ensure a comfortable environment for all our guests. Your comments will be taken into serious consideration as we strive to enhance our guests' experiences.We appreciate your patronage and hope to welcome you back for another enjoyable stay in the near future.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Ian,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for taking the time to rate your experience. We greatly appreciate your feedback and are thrilled to see that you have given us a perfect rating. Your satisfaction is our top priority, and we are pleased to have met your expectations.We hope to have the pleasure of welcoming you back in the near future for another excellent stay.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Haitham,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for taking the time to share your review with us and for bringing the issue to our attention.We would like to extend our sincerest apologies for your recent experience and sorry to hear you were less than satisfied with your stay with us. Please rest assured that we have thoroughly addressed this matter with the concerned departments for further investigation and corrective measures will be taken accordingly.Thank you for your valuable feedback and we look forward to welcoming you back soon.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Amer, Greetings from Grand Excelsior Hotel Al Barsha!Thank you for sharing your feedback further to your recent stay with us.We look forward to welcoming you again in the future.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Ali,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for taking the time to share your review and for giving us a perfect rating.We are pleased to hear that you had an excellent stay with us. It is indeed our pleasure and honor to serve you.We definitely look forward to welcoming you again on your next visit with us.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Francesco,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for your recent visit with us and for taking the time to share your review.We hope to have another opportunity to welcoming you again soon.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Danny,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for your recent visit with us and for taking the time to share your review.We hope to have another opportunity to welcoming you again soon.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Muhammad,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for choosing our hotel for your recent stay and for taking the time to rate us with 4 stars.We appreciate your feedback, and we are always working to enhance our guests' experiences. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and provide you with a 5-star experience.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Keith, Greetings from Grand Excelsior Hotel Al Barsha!Thank you for sharing your feedback further to your recent stay with us.We are glad that we were able to live up to your expectations in particular with the hotel room condition, price and location.Thank you once again for recommending our hotel and we look forward to welcoming you again in the future.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear John,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for taking the time to write a review for us.We are sorry to hear of your less-than-satisfactory experience with us and hope you will accept our sincerest apologies. Please rest assured that we have thoroughly addressed this matter with the concerned departments for further investigation and corrective measures will be taken accordingly.We hope to have another opportunity to welcome you again and provide you with better service in the future.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Abdulsattar,Greetings from Grand Excelsior Hotel Al Barsha!Thank you for sharing your much-valued feedback with us.We would like to extend our sincerest apologies for the inconveniences you have encountered during your stay. Please rest assured that we have escalated your feedback to our management and we are already taking steps to upgrade our room facilities at present. Here at Grand Excelsior Hotel Al Barsha, we continuously strive to meet your needs and expectations.Thank you for your valuable feedback and we trust that we will have another opportunity to welcome you again and provide you with a better experience next time.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Faris, Greetings from Grand Excelsior Hotel Al Barsha!Thank you for sharing your feedback further to your recent stay with us.We hope to have another opportunity to welcoming you again in the future.Sincerely,ManagementGrand Excelsior Hotel Al Barsha

Dear Hassan, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for sharing your feedback further to your recent stay with us. We look forward to welcoming you again in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Eduardo, Greetings from Grand Excelsior Hotel Al Barsha! Thank for your recent visit with us and for taking the time to share your review. We are saddened to hear that you were less than satisfied with the hotel breakfast quality. We apologize for the inconvenience it caused. Your feedback has already been shared with the concerned department to take necessary actions accordingly. Please rest assured that we continuously strive to provide excellent service to our guests. Once again, thank you for your feedback which is indeed vital in supporting our future improvement efforts. We look forward to welcoming you again in the future and provide you with a better service. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Muhammad, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review and for giving us a perfect rating. We are pleased to hear that you had an excellent stay with us. It is indeed our pleasure and honor to serve you. We definitely look forward to welcoming you again on your next visit with us. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Brian, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for your recent visit with us and for taking the time to share your review. We hope to have another opportunity to welcoming you again soon. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Aditya, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for sharing such an overwhelming review and for choosing our hotel for the second time. It is indeed our privilege to provide you the best of our services, most especially with our hotel staff services, room condition, location and other facilities. Please rest assured that we ensure that your overall stay is most comfortable. Your personal satisfaction is our topmost priority. Once again, thank you for highly recommending our hotel and we definitely look forward to welcoming you again in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Ali, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for sharing such an overwhelming review and for giving us a perfect rating. We are thrilled to hear that you had a great stay with us and we are glad that our hotel staff services, location, room condition and other facilities met your needs and expectations all throughout your stay. Your feedback will surely be shared with the team, who we are certain will be encouraged by your kind remarks. Once again, thank you for having stayed with us and we definitely look forward to welcoming you back soon. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Philip, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to review your stay with us and for choosing our hotel. We are glad to hear that our hotel room size were up to your expectations. However, we would like to apologize for some inconveniences you have encountered during your stay. Please rest assured that your feedback has already been taken forward to the management to address the problem and prevent any future occurrences. Here at Grand Excelsior Hotel Al Barsha, we continuously strive to meet your needs and expectations. Once again, thank you for having stayed with us and we definitely look forward to welcoming you again on your next visit with us. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Mohamed, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review with us and for bringing the issue to our attention. First, we would like to extend our sincerest apologies for your recent experience and sorry to hear you were less than satisfied with your stay with us. Please rest assured that we have thoroughly addressed this matter with the concerned departments for further investigation and corrective measures will be taken accordingly. Thank you for your valuable feedback and we look forward to welcoming you back soon. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Hassan, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for sharing such an awesome review. It is always a pleasure to receive positive feedback such as yours. We are truly glad to hear that your overall experience was up to your expectations especially with our hotel staff services. Thank you as well for the accolades to our colleague. We really do take pride in catering to our guest's needs the best way we can. Thank you once again for having stayed with us and we definitely look forward to welcoming you again soon. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Richard, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to review your stay with us and for choosing our hotel. We are glad to hear that our hotel staff services met your needs and expectations during your stay. Thank you as well for the accolades to our colleagues. However, we are saddened to hear that you were less than satisfied with the hotel amenities and cleanliness. We apologize for the inconvenience it caused. Please rest assured that we have escalated your feedback to our management and we are already taking steps to upgrade our room amenities and this will absolutely be considered for improvement to prevent from any future recurrence. We appreciate your feedback which is indeed vital in supporting our future improvement efforts. Once again, thank you for having stayed with us and we definitely look forward to welcoming you again on your next visit with us. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Ssebanakitta, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for sharing your feedback further to your recent stay with us. We look forward to welcoming you again in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Fahim, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to write a review for us. We are sorry to hear of your less-than-satisfactory experience with us and hope you will accept our sincerest apologies. Please rest assured that we have thoroughly addressed this matter with the concerned departments for further investigation and corrective measures will be taken accordingly. We hope to have another opportunity to welcome you again and provide you with better service in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Ransom, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to review your stay with us and for bringing the issue to our attention. Kindly accept our sincerest apologies for the inconvenience caused during your stay with us. Our hotel is committed to providing our guests with the highest quality services and facilities and we sincerely regret as we fell short of our goal in this instance. Please rest assured that your feedback has already been taken forward with the concerned department and necessary actions and training will be taken accordingly. Once again, thank you for your feedback which is indeed vital in supporting our future improvement efforts. We look forward to welcoming you again in the future and provide you with a better service. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Emil, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review with us and for bringing the issue to our attention. Your feedback is very important to us, and we are saddened to hear that your stay was not up to your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Mohammed, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for sharing your feedback further to your recent stay with us. We look forward to welcoming you again in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Mokhtar, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for your recent visit with us and for taking the time to share your review. We hope to have another opportunity to welcoming you again soon. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review with us and for bringing the issue to our attention. Your feedback is very important to us, and we are saddened to hear that your stay was not up to your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Ren, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to review your stay with us. Our sincerest apologies for the inconveniences you have encountered during your stay. We hope to have another opportunity to welcome you again and provide you with better service in the future. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review and for giving us a perfect rating. We are pleased to know that you had an excellent stay with us. It is indeed our pleasure and honor to serve you. We definitely look forward to welcoming you again on your next visit with us. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Bryan, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review with us and for bringing the issue to our attention. First, we would like to extend our sincerest apologies for your recent experience and sorry to hear you were less than satisfied with your stay with us. Please rest assured that we have thoroughly addressed this matter with the concerned departments for further investigation and corrective measures will be taken accordingly. Thank you for your valuable feedback and we trust that we will have another opportunity to welcome you again and provide you with a better experience next time. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review and for giving us a perfect rating. We are pleased to hear that you liked the hotel location. It is indeed our pleasure and honor to serve you. Once again, thank you for choosing our hotel and we definitely look forward to welcoming you back soon. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to review your stay and for giving us a perfect rating. We are truly glad to know that your overall stay was up to your expectations. We look forward to welcoming you back soon. Regards, Management Grand Excelsior Hotel Al Barsha

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to share your review with us and for bringing the issue to our attention. First, we would like to extend our sincerest apologies for your recent experience and sorry to hear you were less than satisfied with your stay with us. Please rest assured that we have thoroughly addressed this matter with the concerned departments for further investigation and corrective measures will be taken accordingly. Thank you for your valuable feedback and we trust that we will have another opportunity to welcome you again and provide you with a better experience next time. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Guest, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to review your stay with us and for bringing the issue to our attention. We are glad to hear that our hotel location and room size were up to your expectations. However, we would like to apologize for the inconveniences you have encountered during your stay. Please rest assured that we have escalated your feedback to our management and we are already taking steps to upgrade our room facilities and this will absolutely be considered for improvement to prevent from any future recurrence. We appreciate your feedback which is indeed vital in supporting our future improvement efforts. We look forward to welcoming you again and provide you with better service on your next visit with us. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Lavinia, Greeting from Grand Excelsior Hotel Al Barsha! Thank you for taking the time to review your stay with us and for bringing the issue to our attention. Kindly accept our sincerest apologies for the inconvenience caused during your stay with us. Our hotel is committed to providing our guests with the highest quality services and facilities and we sincerely regret as we fell short of our goal in this instance. Please rest assured that we have escalated your feedback to our management and we are already taking steps to upgrade our room facilities. Here at Grand Excelsior Hotel Al Barsha, we continuously strive to meet your needs and expectations. Thank you for your valuable feedback and we trust that we will have another opportunity to welcome you again and provide you with a better experience next time. Sincerely, Management Grand Excelsior Hotel Al Barsha

Dear Mohmmed, Greetings from Grand Excelsior Hotel Al Barsha! Thank you for your recent visit with us and for taking the time to share your review. We hope to have another opportunity to welcoming you again soon. Sincerely, Management Grand Excelsior Hotel Al Barsha